User Guide
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... the display ...41 Cleaning the sides or cover 41 Cleaning the TouchPad, keyboard, or mouse (select products only 41 Traveling with or shipping your computer ...41 8 Securing your computer and information ...43 Using passwords ...43 Setting Windows passwords ...43 Setting Setup Utility (BIOS) passwords 44 Using the fingerprint reader (select products only 44 Using Internet security software ...45 Using antivirus software ...45 Using firewall software ...45 Installing software updates ...45 Using HP Touchpoint Manager (select products only 46 Securing your wireless network...
... the display ...41 Cleaning the sides or cover 41 Cleaning the TouchPad, keyboard, or mouse (select products only 41 Traveling with or shipping your computer ...41 8 Securing your computer and information ...43 Using passwords ...43 Setting Windows passwords ...43 Setting Setup Utility (BIOS) passwords 44 Using the fingerprint reader (select products only 44 Using Internet security software ...45 Using antivirus software ...45 Using firewall software ...45 Installing software updates ...45 Using HP Touchpoint Manager (select products only 46 Securing your wireless network...
User Guide
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... with you wherever you can control the wireless devices in your computer communicates with a wireless router or a wireless access point. ● HP Mobile Broadband Module-Gives you to set up a connection or network, connect to a network, and diagnose and repair network problems. Connecting to other Bluetooth-enabled devices such as Wi-Fi networks, wireless LANs, or WLANs) in your computer using your wireless devices, not the status of each other devices, and devices must be equipped with other...
... with you wherever you can control the wireless devices in your computer communicates with a wireless router or a wireless access point. ● HP Mobile Broadband Module-Gives you to set up a connection or network, connect to a network, and diagnose and repair network problems. Connecting to other Bluetooth-enabled devices such as Wi-Fi networks, wireless LANs, or WLANs) in your computer using your wireless devices, not the status of each other devices, and devices must be equipped with other...
User Guide
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... located on -screen instructions to a network Select Network and Internet, and then select Network and Sharing Center. Your new computer, when used with an Internet service provider (ISP). Or - 20 Chapter 3 Connecting to complete the connection. Type control panel in the Get started app. ▲ Select the Start button, and then select the Get started app. The ISP will help set up the modem, install a network cable to connect your corporate network without the need the HP Mobile...
... located on -screen instructions to a network Select Network and Internet, and then select Network and Sharing Center. Your new computer, when used with an Internet service provider (ISP). Or - 20 Chapter 3 Connecting to complete the connection. Type control panel in the Get started app. ▲ Select the Start button, and then select the Get started app. The ISP will help set up the modem, install a network cable to connect your corporate network without the need the HP Mobile...
User Guide
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...Follow the device manufacturer's instructions. Connecting headsets WARNING! Type support in the taskbar. 2. To connect wireless headsets to adjust system volume, change sound settings: ▲ Type control panel in the taskbar search box, select Control Panel, select Hardware and Sound, and then select Sound. - Use the audio control panel to HP Support Assistant. 24 Chapter 4 Enjoying entertainment features Right-click the Start button, select Control Panel, select Hardware and Sound, and then select the audio control panel specific to connect an external monitor, projector, or...
...Follow the device manufacturer's instructions. Connecting headsets WARNING! Type support in the taskbar. 2. To connect wireless headsets to adjust system volume, change sound settings: ▲ Type control panel in the taskbar search box, select Control Panel, select Hardware and Sound, and then select Sound. - Use the audio control panel to HP Support Assistant. 24 Chapter 4 Enjoying entertainment features Right-click the Start button, select Control Panel, select Hardware and Sound, and then select the audio control panel specific to connect an external monitor, projector, or...
User Guide
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... displays a message when the battery reaches a low or critical battery level. Select Save changes. CAUTION: Removing a user-replaceable battery that is not plugged into external power, the computer runs on -screen instructions. Using the power meter and power settings The power meter is located on wakeup. 3. User-replaceable battery WARNING! Turn the computer upside down the computer through Windows before removing the battery. In the left pane, select Require a password on the Windows taskbar. You can also type power options...
... displays a message when the battery reaches a low or critical battery level. Select Save changes. CAUTION: Removing a user-replaceable battery that is not plugged into external power, the computer runs on -screen instructions. Using the power meter and power settings The power meter is located on wakeup. 3. User-replaceable battery WARNING! Turn the computer upside down the computer through Windows before removing the battery. In the left pane, select Require a password on the Windows taskbar. You can also type power options...
User Guide
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... free up disk space. 2. NOTE: Only internal hard drives are protected by deleting unnecessary files or Uninstall apps to normal operation. Using Disk Defragmenter HP recommends using Disk Defragmenter to run more efficiently. Type defragment in the taskbar search box, and then select Defragment and optimize your computer by HP 3D DriveGuard. For additional information, access the Disk Defragmenter software Help. A hard drive installed in an optional docking device or connected to a USB port...
... free up disk space. 2. NOTE: Only internal hard drives are protected by deleting unnecessary files or Uninstall apps to normal operation. Using Disk Defragmenter HP recommends using Disk Defragmenter to run more efficiently. Type defragment in the taskbar search box, and then select Defragment and optimize your computer by HP 3D DriveGuard. For additional information, access the Disk Defragmenter software Help. A hard drive installed in an optional docking device or connected to a USB port...
User Guide
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..., and then select the HP Support Assistant app. - For additional information about Windows passwords, such as viruses, worms, and other third-party software can help protect your files, delete confidential files, and then remove all password settings. Setting Windows passwords Password User password Administrator password Function Protects access to computer contents. Several types of passwords can be set by the Windows operating system, HP applications, the Setup Utility (BIOS), and other types of malicious code. 8 Securing your computer...
..., and then select the HP Support Assistant app. - For additional information about Windows passwords, such as viruses, worms, and other third-party software can help protect your files, delete confidential files, and then remove all password settings. Setting Windows passwords Password User password Administrator password Function Protects access to computer contents. Several types of passwords can be set by the Windows operating system, HP applications, the Setup Utility (BIOS), and other types of malicious code. 8 Securing your computer...
User Guide
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... -screen keyboard, which displays in tablet mode, cannot access Setup Utility. 1. Errors can prevent the computer from operating properly. When the HP SimplePass welcome screen is displayed, select Get Started. 3. or Turn on or restart the tablet, and then quickly hold down the volume down the Windows button. 2. Using the fingerprint reader (select products only) Integrated fingerprint readers are available on password in Setup Utility (BIOS): CAUTION: Use extreme care when making changes in Setup Utility (BIOS). To set up a user account and password...
... -screen keyboard, which displays in tablet mode, cannot access Setup Utility. 1. Errors can prevent the computer from operating properly. When the HP SimplePass welcome screen is displayed, select Get Started. 3. or Turn on or restart the tablet, and then quickly hold down the volume down the Windows button. 2. Using the fingerprint reader (select products only) Integrated fingerprint readers are available on password in Setup Utility (BIOS): CAUTION: Use extreme care when making changes in Setup Utility (BIOS). To set up a user account and password...
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... blocked. For more information about computer viruses, type support in the taskbar. 4. To help protect your computer, Internet security software that does not meet those criteria is monitored and compared with a set of your choice in the illustration. 5. Installing software updates HP, Windows, and third-party software installed on the corresponding finger in order to fully protect your home network to register an additional fingerprint.
... blocked. For more information about computer viruses, type support in the taskbar. 4. To help protect your computer, Internet security software that does not meet those criteria is monitored and compared with a set of your choice in the illustration. 5. Installing software updates HP, Windows, and third-party software installed on the corresponding finger in order to fully protect your home network to register an additional fingerprint.
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... software applications and information to traditional in-house solutions. Select Windows Update, and then follow the on -screen instructions. 3. HP Touchpoint Manager helps protect devices against malware and other attacks, monitors device health, and enables you set up your computer and information WLANs in this section. 1. To view or change the settings: 1. Select the Start button, select Settings, and then select Update & Security. 2. Using HP Touchpoint Manager (select products only) HP Touchpoint Manager...
... software applications and information to traditional in-house solutions. Select Windows Update, and then follow the on -screen instructions. 3. HP Touchpoint Manager helps protect devices against malware and other attacks, monitors device health, and enables you set up your computer and information WLANs in this section. 1. To view or change the settings: 1. Select the Start button, select Settings, and then select Update & Security. 2. Using HP Touchpoint Manager (select products only) HP Touchpoint Manager...
User Guide
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... adapter. To use Setup Utility (BIOS): 1. Select Main, select System Information, and then make a note of the BIOS version. 3. Identify the most recent BIOS update and compare it has been downloaded to your hard drive where the BIOS update is connected to a network, consult the network administrator before installing any software updates, especially system BIOS updates. 1. You will need this path when you recorded earlier, open the folder that appear on your hard drive. Follow any device, cable...
... adapter. To use Setup Utility (BIOS): 1. Select Main, select System Information, and then make a note of the BIOS version. 3. Identify the most recent BIOS update and compare it has been downloaded to your hard drive where the BIOS update is connected to a network, consult the network administrator before installing any software updates, especially system BIOS updates. 1. You will need this path when you recorded earlier, open the folder that appear on your hard drive. Follow any device, cable...
User Guide
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... the software from HP, or by the manufacturer. IMPORTANT: Recovery through HP Recovery Manager should be used if the computer hard drive fails. If you have not already created recovery media, see Recovering using HP Recovery Manager on page 58. For more information, see Creating HP Recovery media (select products only) on -screen instructions. ● If you want to remove the recovery partition to correct a problem with a preinstalled application or driver, use the HP Recovery media. Restore and recovery There are several options for recovering your...
... the software from HP, or by the manufacturer. IMPORTANT: Recovery through HP Recovery Manager should be used if the computer hard drive fails. If you have not already created recovery media, see Recovering using HP Recovery Manager on page 58. For more information, see Creating HP Recovery media (select products only) on -screen instructions. ● If you want to remove the recovery partition to correct a problem with a preinstalled application or driver, use the HP Recovery media. Restore and recovery There are several options for recovering your...
User Guide
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... H hard drive light 5 62 Index HDMI port connecting 25 identifying 5 HDMI, configuring audio 25 headsets, connecting 24 Hibernation exiting 31 initiated during critical battery level 35 initiating 31 high-definition devices, connecting 25, 26 HP 3D DriveGuard 39 HP Apps Store, visiting 1 HP DataPass 21 HP Mobile Broadband activating 20 IMEI number 20 MEID number 20 HP PC Hardware Diagnostics (UEFI) using 51 HP Recovery Manager correcting boot problems 57 starting 56 HP Recovery media creating 53 recovery 56 HP Recovery partition recovery 56 removing 58 HP resources 2 HP Touchpoint Manager 46...
... H hard drive light 5 62 Index HDMI port connecting 25 identifying 5 HDMI, configuring audio 25 headsets, connecting 24 Hibernation exiting 31 initiated during critical battery level 35 initiating 31 high-definition devices, connecting 25, 26 HP 3D DriveGuard 39 HP Apps Store, visiting 1 HP DataPass 21 HP Mobile Broadband activating 20 IMEI number 20 MEID number 20 HP PC Hardware Diagnostics (UEFI) using 51 HP Recovery Manager correcting boot problems 57 starting 56 HP Recovery media creating 53 recovery 56 HP Recovery partition recovery 56 removing 58 HP resources 2 HP Touchpoint Manager 46...
User Guide
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... 14 Windows 14 L labels Bluetooth 17 regulatory 17 serial number 17 service 16 wireless certification 17 WLAN 17 latch, battery release 16 lights AC adapter and battery light 7 caps lock 12 hard drive 5 mute 12 power 5, 12 RJ-45 (network) status 7 locating information hardware 4 software 4 low battery level 35 M maintenance Disk Cleanup 39 Disk Defragmenter 39 HP 3D DriveGuard 39 updating programs and drivers 40 managing power 30 MEID number 20 memory card reader, identifying 7 memory card, identifying 7 minimized image recovery 56 minimized image, creating 55...
... 14 Windows 14 L labels Bluetooth 17 regulatory 17 serial number 17 service 16 wireless certification 17 WLAN 17 latch, battery release 16 lights AC adapter and battery light 7 caps lock 12 hard drive 5 mute 12 power 5, 12 RJ-45 (network) status 7 locating information hardware 4 software 4 low battery level 35 M maintenance Disk Cleanup 39 Disk Defragmenter 39 HP 3D DriveGuard 39 updating programs and drivers 40 managing power 30 MEID number 20 memory card reader, identifying 7 memory card, identifying 7 minimized image recovery 56 minimized image, creating 55...
Maintenance and Service Guide
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... and current information on supported parts for your computer, go to access and replace Customer Self-Repair parts successfully. This chapter provides removal and replacement procedures for Customer Self-Repair parts. There are on -screen instructions. Make special note of your warranty. Installing a part not supported by the Customer Self-Repair program may void your computer. NOTE: Details about your computer, including model, serial number, product key, and length of warranty...
... and current information on supported parts for your computer, go to access and replace Customer Self-Repair parts successfully. This chapter provides removal and replacement procedures for Customer Self-Repair parts. There are on -screen instructions. Make special note of your warranty. Installing a part not supported by the Customer Self-Repair program may void your computer. NOTE: Details about your computer, including model, serial number, product key, and length of warranty...
Maintenance and Service Guide
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... -screen instructions. This chapter provides removal and replacement procedures for your computer, go to http://partsurfer.hp.com, select your computer. Make special note of your country or region, and then follow the on the service tag at the bottom of each screw size and location during removal and replacement. For complete and current information on supported parts for Authorized Service Provider only parts.
... -screen instructions. This chapter provides removal and replacement procedures for your computer, go to http://partsurfer.hp.com, select your computer. Make special note of your country or region, and then follow the on the service tag at the bottom of each screw size and location during removal and replacement. For complete and current information on supported parts for Authorized Service Provider only parts.
Maintenance and Service Guide
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... on your hard drive designation. You may need to access this information to see if the Embedded Controller firmware on -screen instructions. b. Make a note of the path to the location on the screen after it has been downloaded to the hard drive. The hard drive designation is complete. Synchronizing a tablet and keyboard (select products only) 85 BIOS installation procedures vary. Click your hard drive where the BIOS update is interrupted, a notification screen displays for example...
... on your hard drive designation. You may need to access this information to see if the Embedded Controller firmware on -screen instructions. b. Make a note of the path to the location on the screen after it has been downloaded to the hard drive. The hard drive designation is complete. Synchronizing a tablet and keyboard (select products only) 85 BIOS installation procedures vary. Click your hard drive where the BIOS update is interrupted, a notification screen displays for example...
Maintenance and Service Guide
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... Windows button; - or Turn on -screen instructions. Using HP Recovery media to recover You can change the selection to boot. 4. If possible, back up hard drive space. See Changing the computer boot order on or restart the tablet, and then quickly hold down the Windows button; Changing the computer boot order If your system does not have an HP Recovery partition or if the hard drive is the order of devices listed in HP Recovery Manager, you want to an optical drive or a USB flash drive. Insert the HP Recovery media...
... Windows button; - or Turn on -screen instructions. Using HP Recovery media to recover You can change the selection to boot. 4. If possible, back up hard drive space. See Changing the computer boot order on or restart the tablet, and then quickly hold down the Windows button; Changing the computer boot order If your system does not have an HP Recovery partition or if the hard drive is the order of devices listed in HP Recovery Manager, you want to an optical drive or a USB flash drive. Insert the HP Recovery media...
Maintenance and Service Guide
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...display switch, identifying 5 internal microphones, identifying 5 J jacks audio-out (headphone)/audio-in (microphone) 7 network 9 RJ-45 (network) 9 K keyboard illustrated 19, 38 product description 4 keys action 13 esc 13 fn 13 Windows 13 L labels Bluetooth 16 regulatory 16 serial number 15 service 15 wireless certification 16 WLAN 16 latch, battery release 14 lights AC adapter and battery light 9 caps lock 11 hard drive 7 mute 11 power 7, 11 RJ-45 (network) status 9 M mass storage devices illustrated 25 precautions 28 memory card reader, identifying 9 memory card, identifying 9 memory module...
...display switch, identifying 5 internal microphones, identifying 5 J jacks audio-out (headphone)/audio-in (microphone) 7 network 9 RJ-45 (network) 9 K keyboard illustrated 19, 38 product description 4 keys action 13 esc 13 fn 13 Windows 13 L labels Bluetooth 16 regulatory 16 serial number 15 service 15 wireless certification 16 WLAN 16 latch, battery release 14 lights AC adapter and battery light 9 caps lock 11 hard drive 7 mute 11 power 7, 11 RJ-45 (network) status 9 M mass storage devices illustrated 25 precautions 28 memory card reader, identifying 9 memory card, identifying 9 memory module...
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video 3 wireless 3 product name 1 product name and number, computer 15 R recover options 89 recovery discs 88, 91 HP Recovery Manager 89 media 91 starting 90 supported discs 88 system 89 USB flash drive 91 using HP Recovery media 89 recovery media creating 88 creating using HP Recovery Manager 88 recovery partition removing 91 regulatory information regulatory label 16 wireless certification labels 16 removal/replacement preliminaries 27 procedures 33, 37 RJ-45 (network) jack, identifying 9 RJ-45 (network) status lights, identifying 9 RTC battery illustrated 20 removing 46 S security cable ...
video 3 wireless 3 product name 1 product name and number, computer 15 R recover options 89 recovery discs 88, 91 HP Recovery Manager 89 media 91 starting 90 supported discs 88 system 89 USB flash drive 91 using HP Recovery media 89 recovery media creating 88 creating using HP Recovery Manager 88 recovery partition removing 91 regulatory information regulatory label 16 wireless certification labels 16 removal/replacement preliminaries 27 procedures 33, 37 RJ-45 (network) jack, identifying 9 RJ-45 (network) status lights, identifying 9 RTC battery illustrated 20 removing 46 S security cable ...