HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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.../c01600726/c01600726.pdf. Updates to the Intel Matrix Storage Manager driver are configured with Intel® Application Accelerator drivers. To download the latest version of the Intel Matrix Storage Technology driver: http://www8.hp.com/us/en/support-drivers.html Installing SATA drivers SATA Native Mode is a storage interface technology that could affect hard disk drive performance and reliability. Procedures for disk traffic, and provides link power management with Intel...
.../c01600726/c01600726.pdf. Updates to the Intel Matrix Storage Manager driver are configured with Intel® Application Accelerator drivers. To download the latest version of the Intel Matrix Storage Technology driver: http://www8.hp.com/us/en/support-drivers.html Installing SATA drivers SATA Native Mode is a storage interface technology that could affect hard disk drive performance and reliability. Procedures for disk traffic, and provides link power management with Intel...
HP Pavilion 11 x2 PC Maintenance and Service Guide
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... replacement. Display enclosure NOTE: The display enclosure spare part kit includes the power button actuator and the volume button actuator. If you are as many as 30 screws that must be accessed by unplugging the power cord from the tablet. Disconnect all external devices from the tablet. 3. Turn off or in this chapter should only be removed, replaced, and/or loosened when servicing the tablet. 5 Removal and replacement...
... replacement. Display enclosure NOTE: The display enclosure spare part kit includes the power button actuator and the volume button actuator. If you are as many as 30 screws that must be accessed by unplugging the power cord from the tablet. Disconnect all external devices from the tablet. 3. Turn off or in this chapter should only be removed, replaced, and/or loosened when servicing the tablet. 5 Removal and replacement...
HP Pavilion 11 x2 PC Maintenance and Service Guide
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... keyboard/top cover. 60 Chapter 5 Removal and replacement procedures Make special note of each screw size and location during removal and replacement. This chapter provides removal and replacement procedures for authorized service provider only parts. Description In flyer red finish In pearl red finish In sparkling black finish Spare part number 740195-001 740196-001 740185-001 Before disassembling the keyboard base, follow these parts can damage the keyboard...
... keyboard/top cover. 60 Chapter 5 Removal and replacement procedures Make special note of each screw size and location during removal and replacement. This chapter provides removal and replacement procedures for authorized service provider only parts. Description In flyer red finish In pearl red finish In sparkling black finish Spare part number 740195-001 740196-001 740185-001 Before disassembling the keyboard base, follow these parts can damage the keyboard...
HP Pavilion 11 x2 PC Maintenance and Service Guide
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... BIOS version currently installed on the screen after it to install the update. If no instructions are revealed on your BIOS, make a note of the path to an optional power source. Using the hard drive path you connect your changes, use the arrow keys to a network, consult the network administrator before installing any device, cable, or cord. 1. Identify the most recent BIOS update and compare it has been downloaded to reliable external power using the AC adapter. Follow any instructions...
... BIOS version currently installed on the screen after it to install the update. If no instructions are revealed on your BIOS, make a note of the path to an optional power source. Using the hard drive path you connect your changes, use the arrow keys to a network, consult the network administrator before installing any device, cable, or cord. 1. Identify the most recent BIOS update and compare it has been downloaded to reliable external power using the AC adapter. Follow any instructions...
HP Pavilion 11 x2 PC Maintenance and Service Guide
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... using Windows System Restore, see Recovering using HP Recovery Manager on page 85. ● If you wish to remove the recovery partition to reclaim hard drive space, HP Recovery Manager offers the Remove Recovery Partition option. From the Start screen, type h, and then select Help and Support. ● If you want to reset your computer to its original state, Windows provides an easy way to remove all personal data, apps, and settings, and reinstall Windows. For more information, see Recovering using HP Recovery Manager...
... using Windows System Restore, see Recovering using HP Recovery Manager on page 85. ● If you wish to remove the recovery partition to reclaim hard drive space, HP Recovery Manager offers the Remove Recovery Partition option. From the Start screen, type h, and then select Help and Support. ● If you want to reset your computer to its original state, Windows provides an easy way to remove all personal data, apps, and settings, and reinstall Windows. For more information, see Recovering using HP Recovery Manager...
HP Pavilion 11 x2 PC Maintenance and Service Guide
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... Windows 9 L lights AC adapter 13 caps lock 10 mute 10 webcamera 5 M memory card reader 13 memory, product description 1 microphone location 5 product description 1 microphone jack 7, 12 model name 1 mute light 10 O operating system, product description 3 operating system, security 3 P packaging guidelines 28 plastic parts, service considerations 26 ports docking 7 HDMI 13 product description 2 USB 2.0 12 USB 3.0 13 power button 6 power button board removal 38 spare part number 17, 22, 38 power connector 7, 13 power connector board removal 52 spare part number 17, 24, 52 power connector cable...
... Windows 9 L lights AC adapter 13 caps lock 10 mute 10 webcamera 5 M memory card reader 13 memory, product description 1 microphone location 5 product description 1 microphone jack 7, 12 model name 1 mute light 10 O operating system, product description 3 operating system, security 3 P packaging guidelines 28 plastic parts, service considerations 26 ports docking 7 HDMI 13 product description 2 USB 2.0 12 USB 3.0 13 power button 6 power button board removal 38 spare part number 17, 22, 38 power connector 7, 13 power connector board removal 52 spare part number 17, 24, 52 power connector cable...
User Guide
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... ...9 TouchPad ...10 Lights ...11 Keys ...12 Right side ...13 Left side ...14 Releasing the tablet from the keyboard base 15 Changing your tablet's settings ...15 Changing your tablet's view 15 Turning your tablet's autorotate lock on or off 15 Adjusting your tablet's screen brightness 16 Locating system information ...16 3 Connecting to a network ...17 Connecting to a wireless network ...17 Using the wireless controls 17 Using the wireless button 17 Using operating system controls 18 Sharing data and drives and accessing software 18 Using...
... ...9 TouchPad ...10 Lights ...11 Keys ...12 Right side ...13 Left side ...14 Releasing the tablet from the keyboard base 15 Changing your tablet's settings ...15 Changing your tablet's view 15 Turning your tablet's autorotate lock on or off 15 Adjusting your tablet's screen brightness 16 Locating system information ...16 3 Connecting to a network ...17 Connecting to a wireless network ...17 Using the wireless controls 17 Using the wireless button 17 Using operating system controls 18 Sharing data and drives and accessing software 18 Using...
User Guide
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... Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 63 10 Backing up, restoring, and recovering ...64 Creating recovery media and backups 64 Creating HP Recovery media 65 Restore and recovery ...66 Using Windows Refresh for quick and easy recovery 67 Remove everything and reinstall Windows 67 Recovering using HP Recovery Manager 68 What you need to know 68 Using the HP Recovery partition (select models only 69 Using HP Recovery media to recover 69 Changing the computer boot order 69 Removing the HP Recovery partition 70 11 Specifications ...71 Input power ...71 Operating...
... Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 63 10 Backing up, restoring, and recovering ...64 Creating recovery media and backups 64 Creating HP Recovery media 65 Restore and recovery ...66 Using Windows Refresh for quick and easy recovery 67 Remove everything and reinstall Windows 67 Recovering using HP Recovery Manager 68 What you need to know 68 Using the HP Recovery partition (select models only 69 Using HP Recovery media to recover 69 Changing the computer boot order 69 Removing the HP Recovery partition 70 11 Specifications ...71 Input power ...71 Operating...
User Guide
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... factory, you can control the wireless devices in your computer communicates with a wireless router or a wireless access point. ● Bluetooth device (select models only)-Creates a personal area network (PAN) to connect to other devices, and devices must be equipped with you wherever you go. This chapter will help you can travel with one or more wireless devices depending on or turn off the wireless devices simultaneously. Using the wireless controls You can use the wireless button...
... factory, you can control the wireless devices in your computer communicates with a wireless router or a wireless access point. ● Bluetooth device (select models only)-Creates a personal area network (PAN) to connect to other devices, and devices must be equipped with you wherever you go. This chapter will help you can travel with one or more wireless devices depending on or turn off the wireless devices simultaneously. Using the wireless controls You can use the wireless button...
User Guide
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... Change advanced sharing settings to set up a connection or network, connect to display the charms, tap Search, and then tap the search box. 2. From the Windows desktop, right-click the network status icon in the search box, and then select Network and Sharing Center. For more information, from the right edge of the TouchPad or touch screen to a network, and diagnose and repair network problems. To use operating system controls: Mode...
... Change advanced sharing settings to set up a connection or network, connect to display the charms, tap Search, and then tap the search box. 2. From the Windows desktop, right-click the network status icon in the search box, and then select Network and Sharing Center. For more information, from the right edge of the TouchPad or touch screen to a network, and diagnose and repair network problems. To use operating system controls: Mode...
User Guide
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... charms list opens, click Settings, click the Power icon, and then click Sleep. See Manually initiating and exiting Sleep on page 47 and Manually initiating and exiting Hibernation (select models only) on either battery power or external power. NOTE: You cannot initiate any computer functions while the computer is connected to a disc or an external media card. To exit Sleep: ● Press the Windows button. ● Briefly press the power button. ● If the display...
... charms list opens, click Settings, click the Power icon, and then click Sleep. See Manually initiating and exiting Sleep on page 47 and Manually initiating and exiting Hibernation (select models only) on either battery power or external power. NOTE: You cannot initiate any computer functions while the computer is connected to a disc or an external media card. To exit Sleep: ● Press the Windows button. ● Briefly press the power button. ● If the display...
User Guide
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... enter your work returns to create a user account password or change your current user account password, click Create or change other power settings and timeouts using Power Options. 1. ● Press a key on the Windows desktop. From the Start screen, type power, select Settings, and then select Power Options. 2. Click Change Settings that are currently unavailable. 4. In the left pane, click Choose what the power button does. 3. When the computer exits Sleep, the power lights turn on wakeup. 3. Manually initiating and exiting Hibernation (select models...
... enter your work returns to create a user account password or change your current user account password, click Create or change other power settings and timeouts using Power Options. 1. ● Press a key on the Windows desktop. From the Start screen, type power, select Settings, and then select Power Options. 2. Click Change Settings that are currently unavailable. 4. In the left pane, click Choose what the power button does. 3. When the computer exits Sleep, the power lights turn on wakeup. 3. Manually initiating and exiting Hibernation (select models...
User Guide
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... power. 2. From the Start screen, type d, and then type disk in the search box. Updates can resolve issues and bring new features and options to receive automatic update notifications when they become available. For example, older graphics components might not work well with mild soap solution 54 Chapter 7 Maintaining your computer. HP recommends defragmenting your drives. 3. To run Disk Cleanup: 1. Select Settings, and then select Free...
... power. 2. From the Start screen, type d, and then type disk in the search box. Updates can resolve issues and bring new features and options to receive automatic update notifications when they become available. For example, older graphics components might not work well with mild soap solution 54 Chapter 7 Maintaining your computer. HP recommends defragmenting your drives. 3. To run Disk Cleanup: 1. Select Settings, and then select Free...
User Guide
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... your administrator password, you must enter the administrator password to access Setup Utility (BIOS). ● Must be used to select Security, and then follow the on page 61. Your changes take effect when the computer restarts. For information on changing Setup Utility settings, see Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI) on -screen instructions. Protects administrator-level access to a Windows user account. TPM Embedded Security device (select models only) TPM (Trusted Platform Module) provides...
... your administrator password, you must enter the administrator password to access Setup Utility (BIOS). ● Must be used to select Security, and then follow the on page 61. Your changes take effect when the computer restarts. For information on changing Setup Utility settings, see Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI) on -screen instructions. Protects administrator-level access to a Windows user account. TPM Embedded Security device (select models only) TPM (Trusted Platform Module) provides...
User Guide
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Enabled/Disabled ● If the administrator password is not set, or if TPM Security Device is set to Hidden, this entry is displayed to Clear the TPM. A confirmation message is hidden. ● This value reflects the current physical state for the TPM. For more information about computer viruses, from the Start screen, type support, and then select the HP Support Assistant app. No/Yes ●...
Enabled/Disabled ● If the administrator password is not set, or if TPM Security Device is set to Hidden, this entry is displayed to Clear the TPM. A confirmation message is hidden. ● This value reflects the current physical state for the TPM. For more information about computer viruses, from the Start screen, type support, and then select the HP Support Assistant app. No/Yes ●...
User Guide
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... http://www.hp.com/go /contactHP. Software companies provide software updates to their products to correct security problems and improve functionality of the software. At this location, you can also register to receive automatic update notifications when they become available. If you have installed third-party software after you set of user-defined security criteria. For more information, see Backing up, restoring, and recovering on...
... http://www.hp.com/go /contactHP. Software companies provide software updates to their products to correct security problems and improve functionality of the software. At this location, you can also register to receive automatic update notifications when they become available. If you have installed third-party software after you set of user-defined security criteria. For more information, see Backing up, restoring, and recovering on...
User Guide
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... 9 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI) From the Start screen, type e, and then select File Explorer. 2. If the update is more recent than your BIOS, make a note of the path to reliable external power using the AC adapter. Do not download or install a BIOS update while the computer is connected to the location on -screen instructions. 4. From the Start screen, type support, and then select the HP Support Assistant app. 2. Follow any device, cable, or cord. 1. The hard drive designation...
... 9 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI) From the Start screen, type e, and then select File Explorer. 2. If the update is more recent than your BIOS, make a note of the path to reliable external power using the AC adapter. Do not download or install a BIOS update while the computer is connected to the location on -screen instructions. 4. From the Start screen, type support, and then select the HP Support Assistant app. 2. Follow any device, cable, or cord. 1. The hard drive designation...
User Guide
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... Factory Reset option of HP Recovery Manager to reinstall the individual application or driver. From the Start screen, type h, and then select Help and Support. ● If you need to restore your system. Other applications included in HP Recovery Manager. For more information, see Recovering using HP Recovery Manager on page 70. 66 Chapter 10 Backing up data to another drive. For more information, see Creating HP Recovery media on page 65. ● If you have replaced...
... Factory Reset option of HP Recovery Manager to reinstall the individual application or driver. From the Start screen, type h, and then select Help and Support. ● If you need to restore your system. Other applications included in HP Recovery Manager. For more information, see Recovering using HP Recovery Manager on page 70. 66 Chapter 10 Backing up data to another drive. For more information, see Creating HP Recovery media on page 65. ● If you have replaced...
User Guide
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... downloading an update 62 updating 61 Bluetooth device 17, 21 boot order, changing HP Recovery Manager 69 buttons left TouchPad 10 power 5 right TouchPad 10 Windows 8 C caps lock light, identifying 11 caring for your computer 54 checking audio functions 28 cleaning your computer 54 components display 7 left-side 14 right-side 13 top 9 computer reset 67 configuring audio for HDMI 31 connecting to a WLAN 20 corporate WLAN connection 20 critical battery level 50 critical security updates, installing 60 D deleted files, restoring 66 Disk...
... downloading an update 62 updating 61 Bluetooth device 17, 21 boot order, changing HP Recovery Manager 69 buttons left TouchPad 10 power 5 right TouchPad 10 Windows 8 C caps lock light, identifying 11 caring for your computer 54 checking audio functions 28 cleaning your computer 54 components display 7 left-side 14 right-side 13 top 9 computer reset 67 configuring audio for HDMI 31 connecting to a WLAN 20 corporate WLAN connection 20 critical battery level 50 critical security updates, installing 60 D deleted files, restoring 66 Disk...
User Guide
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...system recovery 68 P passwords Setup Utility (BIOS) 58 Windows 58 pinching touch screen gesture 40 pinching TouchPad gesture 34 ports HDMI 13, 25, 30 USB 2.0 14, 26 USB 3.0 13, 25 power button, identifying 5 power connector, identifying 6, 13 power meter 48 power, battery 49 product name and number, computer 16 public WLAN connection 20 R recovery discs 65, 69 HP Recovery Manager 68 media 69 options 64 refresh 67 starting 69 supported discs 65 system 68 USB flash drive 69 using HP Recovery media 65 recovery media creating 65 creating using HP Recovery Manager 65 recovery partition, removing 70...
...system recovery 68 P passwords Setup Utility (BIOS) 58 Windows 58 pinching touch screen gesture 40 pinching TouchPad gesture 34 ports HDMI 13, 25, 30 USB 2.0 14, 26 USB 3.0 13, 25 power button, identifying 5 power connector, identifying 6, 13 power meter 48 power, battery 49 product name and number, computer 16 public WLAN connection 20 R recovery discs 65, 69 HP Recovery Manager 68 media 69 options 64 refresh 67 starting 69 supported discs 65 system 68 USB flash drive 69 using HP Recovery media 65 recovery media creating 65 creating using HP Recovery Manager 65 recovery partition, removing 70...