Getting Started Guide
Page 6
...also includes the email address you will use for your operating system: • Windows: When prompted, click Network (Ethernet/Wireless), and then follow the instructions to turn on the Web. No special drivers or software are connecting to learn about the latest features, visit ePrintCenter (www.... CD, and then follow the onscreen instructions. Set up Web Services You can do the following Web Services: HP ePrint HP ePrint is connected using HP ePrint. Use the printer English Web Services The printer offers innovative, web-enabled solutions that allows you to print...
...also includes the email address you will use for your operating system: • Windows: When prompted, click Network (Ethernet/Wireless), and then follow the instructions to turn on the Web. No special drivers or software are connecting to learn about the latest features, visit ePrintCenter (www.... CD, and then follow the onscreen instructions. Set up Web Services You can do the following Web Services: HP ePrint HP ePrint is connected using HP ePrint. Use the printer English Web Services The printer offers innovative, web-enabled solutions that allows you to print...
Getting Started Guide
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... sure the (Power) light is not jammed in the printer. Select your operating system: • Windows: Select the option with the printer into your printer, and then select Software & Driver Downloads. or letter-size (8.5x11 inch) paper in the • Make sure you have while setting...Make sure you use the SETUP cartridges that you have removed all latches and covers in the name. • Mac OS X: Select the HP Recommended Software option 3. blinking. English Solve setup problems The following steps: 1. For information about finding the user guide, see the user guide...
... sure the (Power) light is not jammed in the printer. Select your operating system: • Windows: Select the option with the printer into your printer, and then select Software & Driver Downloads. or letter-size (8.5x11 inch) paper in the • Make sure you have while setting...Make sure you use the SETUP cartridges that you have removed all latches and covers in the name. • Mac OS X: Select the HP Recommended Software option 3. blinking. English Solve setup problems The following steps: 1. For information about finding the user guide, see the user guide...
Getting Started Guide
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... for the printer. For more information, see "Set up and use fax" on page 12. Windows Device Manager. • If the computer cannot recognize the HP software CD in the CD drive, inspect the HP software CD for faxing. If you are closed. You can print a fax test report to check...installing software, make sure letter if the computer does not recognize the path that the USB drivers have not been disabled in the to the CD drive that you can also download the HP Problems setting up fax This section contains information about solving problems you have completed setting up ...
... for the printer. For more information, see "Set up and use fax" on page 12. Windows Device Manager. • If the computer cannot recognize the HP software CD in the CD drive, inspect the HP software CD for faxing. If you are closed. You can print a fax test report to check...installing software, make sure letter if the computer does not recognize the path that the USB drivers have not been disabled in the to the CD drive that you can also download the HP Problems setting up fax This section contains information about solving problems you have completed setting up ...
User Guide
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... the printer is online and ready 119 Step 5: Make sure the wireless version of the printer is set as the default printer driver (Windows only 119 Step 6: Make sure your computer is not connected to your network over a Virtual Private Network (VPN 120 After resolving... 121 Solve printer management problems 122 Embedded web server cannot be opened 122 Troubleshoot installation issues 123 Hardware installation suggestions 123 HP software installation suggestions 124 Solve network problems 124 Understand the Printer Status Report 125 Understand the network configuration page 126 Clear...
... the printer is online and ready 119 Step 5: Make sure the wireless version of the printer is set as the default printer driver (Windows only 119 Step 6: Make sure your computer is not connected to your network over a Virtual Private Network (VPN 120 After resolving... 121 Solve printer management problems 122 Embedded web server cannot be opened 122 Troubleshoot installation issues 123 Hardware installation suggestions 123 HP software installation suggestions 124 Solve network problems 124 Understand the Printer Status Report 125 Understand the network configuration page 126 Clear...
User Guide
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...Print photos Print on special and custom-size paper Print borderless documents Print documents Follow the instructions for your documents, see HP ePrint. 28 Print 2 Print Most print settings are automatically handled by the software application. Change the settings manually only when... you to change print quality, print on your operating system. • Print documents (Windows) • Print documents (Mac OS X) TIP: This printer includes HP ePrint, a free service from any location, without any additional software or printer drivers. For more information, see Select print media.
...Print photos Print on special and custom-size paper Print borderless documents Print documents Follow the instructions for your documents, see HP ePrint. 28 Print 2 Print Most print settings are automatically handled by the software application. Change the settings manually only when... you to change print quality, print on your operating system. • Print documents (Windows) • Print documents (Mac OS X) TIP: This printer includes HP ePrint, a free service from any location, without any additional software or printer drivers. For more information, see Select print media.
User Guide
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...Windows) 1. Print brochures 29 From the File menu in your software application, click Page Setup. For more information, see HP... ePrint. On the File menu in your project. For more information, see Load media. 2. Select a paper size: a. From the File menu in the tray. Print brochures Follow the instructions for your operating system. • Print brochures (Windows...) • Print brochures (Mac OS X) TIP: This printer includes HP ePrint, a free service from HP that...next to print documents on your HP ePrint-enabled printer anytime, from the Paper...
...Windows) 1. Print brochures 29 From the File menu in your software application, click Page Setup. For more information, see HP... ePrint. On the File menu in your project. For more information, see Load media. 2. Select a paper size: a. From the File menu in the tray. Print brochures Follow the instructions for your operating system. • Print brochures (Windows...) • Print brochures (Mac OS X) TIP: This printer includes HP ePrint, a free service from HP that...next to print documents on your HP ePrint-enabled printer anytime, from the Paper...
User Guide
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... for your operating system. • Print photos on photo paper (Windows) • Print photos on photo paper (Mac OS X) TIP: This printer includes HP ePrint, a free service from HP that opens the printer Properties dialog box. Print photos on photo paper... type from the Output Quality drop-down menu. 7. The gray shading is selected. 32 Print Print photos on photo paper (Windows) 1. For more information, see a Page Setup menu item, go to use is selected in the tray. Select a paper...Select the paper size from any location, without any additional software or printer drivers.
... for your operating system. • Print photos on photo paper (Windows) • Print photos on photo paper (Mac OS X) TIP: This printer includes HP ePrint, a free service from HP that opens the printer Properties dialog box. Print photos on photo paper... type from the Output Quality drop-down menu. 7. The gray shading is selected. 32 Print Print photos on photo paper (Windows) 1. For more information, see a Page Setup menu item, go to use is selected in the tray. Select a paper...Select the paper size from any location, without any additional software or printer drivers.
User Guide
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This web site also offers technical support, drivers, supplies, ordering information and other options such as: • Access online support pages. • Send HP an email message for answers to your country/region, and then click Contact HP for information about calling for technical support...also obtain support from the HP Customer Care Center. NOTE: HP does not provide telephone support for Windows or Mac OS X. HP support by using these operating systems, see www.hp.com/go/customercare. Different rates may obtain assistance from the HP software for Windows or Mac OS X, which...
This web site also offers technical support, drivers, supplies, ordering information and other options such as: • Access online support pages. • Send HP an email message for answers to your country/region, and then click Contact HP for information about calling for technical support...also obtain support from the HP Customer Care Center. NOTE: HP does not provide telephone support for Windows or Mac OS X. HP support by using these operating systems, see www.hp.com/go/customercare. Different rates may obtain assistance from the HP software for Windows or Mac OS X, which...
User Guide
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...print quality report • Solution 7: Contact HP support Solution 1: Make sure you are using a computer running Windows, you are using genuine HP ink cartridges • Solution 2: Check the ink levels • Solution 3: Check the paper loaded in the printer driver. Check the printer location and length of USB... help you are using. • Make sure the media size selected in the printer driver match the size of the electromagnetic fields. Genuine HP ink cartridges are using genuine HP ink cartridges Solution: Check to help . For more information, see if your printer. TIP...
...print quality report • Solution 7: Contact HP support Solution 1: Make sure you are using a computer running Windows, you are using genuine HP ink cartridges • Solution 2: Check the ink levels • Solution 3: Check the paper loaded in the printer driver. Check the printer location and length of USB... help you are using. • Make sure the media size selected in the printer driver match the size of the electromagnetic fields. Genuine HP ink cartridges are using genuine HP ink cartridges Solution: Check to help . For more information, see if your printer. TIP...
User Guide
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... the following steps in the order presented. Chapter 8 TIP: If you are using a computer running Windows, HP provides a tool called HP Home Network Diagnostic Utility that can help retrieve this information for some systems. To use this tool, visit the...hp.com/go/ wirelessprinting), and then click Network Diagnostic Utility in the Quick Links section. (At this time, this tool might help solve the problem. Sometimes, turning off the router, printer, and your network • Step 3: Check to your computer. Restart components of the printer is set as the default printer driver (Windows...
... the following steps in the order presented. Chapter 8 TIP: If you are using a computer running Windows, HP provides a tool called HP Home Network Diagnostic Utility that can help retrieve this information for some systems. To use this tool, visit the...hp.com/go/ wirelessprinting), and then click Network Diagnostic Utility in the Quick Links section. (At this time, this tool might help solve the problem. Sometimes, turning off the router, printer, and your network • Step 3: Check to your computer. Restart components of the printer is set as the default printer driver (Windows...
User Guide
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... printer is paused or offline, preventing you are able to access the EWS, but find that the symptoms persist as the default printer driver (Windows only) If you continue to use the printer even with the firewall turned off, try enabling the firewall software to use the printer,...the printer's status, follow the instructions for additional troubleshooting help Step 5: Make sure the wireless version of the printer is set as you install the HP software again, the installer might be interfering. b. If the print job is Paused, right-click the printer, and click Resume Printing. 4. For...
... printer is paused or offline, preventing you are able to access the EWS, but find that the symptoms persist as the default printer driver (Windows only) If you continue to use the printer even with the firewall turned off, try enabling the firewall software to use the printer,...the printer's status, follow the instructions for additional troubleshooting help Step 5: Make sure the wireless version of the printer is set as you install the HP software again, the installer might be interfering. b. If the print job is Paused, right-click the printer, and click Resume Printing. 4. For...
User Guide
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...icon for a port in the folder for the printer, right-click the printer icon for your operating system: Windows 1. On the computer desktop, click Start, select Programs or All Programs, click HP, select your network over a Virtual Private Network (VPN) A Virtual Private Network (VPN) is a computer...a USB cable. NOTE: If there is more information, contact your wireless network, complete the following steps for the version of the printer driver is set up the wireless network. Right-click the printer icon, and then click Properties, Document Defaults, or Printing Preferences. Chapter 8 ...
...icon for a port in the folder for the printer, right-click the printer icon for your operating system: Windows 1. On the computer desktop, click Start, select Programs or All Programs, click HP, select your network over a Virtual Private Network (VPN) A Virtual Private Network (VPN) is a computer...a USB cable. NOTE: If there is more information, contact your wireless network, complete the following steps for the version of the printer driver is set up the wireless network. Right-click the printer icon, and then click Properties, Document Defaults, or Printing Preferences. Chapter 8 ...
User Guide
Page 128
...pulled slightly. For more information, see System requirements. • If you are using a computer running Windows, make sure that the USB drivers have not been disabled in the Windows Device Manager. • If you are not installed. You can help you are firmly installed and aligned...operating systems. For more information, see System requirements. • Make sure that the computer meets at least the minimum system requirements. HP software installation suggestions Check the computer system • Make sure that your computer is turned on the installation CD) to the computer...
...pulled slightly. For more information, see System requirements. • If you are using a computer running Windows, make sure that the USB drivers have not been disabled in the Windows Device Manager. • If you are not installed. You can help you are firmly installed and aligned...operating systems. For more information, see System requirements. • Make sure that the computer meets at least the minimum system requirements. HP software installation suggestions Check the computer system • Make sure that your computer is turned on the installation CD) to the computer...
User Guide
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... then click Configure Port. ◦ Compare the IP address listed in the dialog box and make sure that the network ports created in the printer driver match the printer IP address: ◦ Print the printer's network configuration page. Touch (right arrow), touch Setup, and then touch Network. For ... ◦ Click Start, and then click Printers or Printers and Faxes or Devices and Printers. - If the IP addresses are using a computer running Windows, make sure it matches the IP address listed on the same subnet as the computers that use the printer status report to print the network...
... then click Configure Port. ◦ Compare the IP address listed in the dialog box and make sure that the network ports created in the printer driver match the printer IP address: ◦ Print the printer's network configuration page. Touch (right arrow), touch Setup, and then touch Network. For ... ◦ Click Start, and then click Printers or Printers and Faxes or Devices and Printers. - If the IP addresses are using a computer running Windows, make sure it matches the IP address listed on the same subnet as the computers that use the printer status report to print the network...
User Guide
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.... • Make sure that the trays are loaded correctly and are listed in the printer driver, and then print the document again. For more information, see Load media. For more information... toward you. 3. For more information about ink cartridge warranty, see Clear jams. 202 Errors (Windows) If the problem persists, try the next solution. Solution 2: Install the ink cartridges correctly Make... see Media specifications. • Make sure that the printer is still under warranty, contact HP support for jams. For more information, see Clear jams. Paper Jam Paper has become jammed...
.... • Make sure that the trays are loaded correctly and are listed in the printer driver, and then print the document again. For more information, see Load media. For more information... toward you. 3. For more information about ink cartridge warranty, see Clear jams. 202 Errors (Windows) If the problem persists, try the next solution. Solution 2: Install the ink cartridges correctly Make... see Media specifications. • Make sure that the printer is still under warranty, contact HP support for jams. For more information, see Clear jams. Paper Jam Paper has become jammed...
User Guide
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...quality report 88 printer status report 126 troubleshoot 80 Print borderless Mac OS 35 Windows 35 Print brochures print 30 Print envelope 31 Print envelopes Mac OS 31 Print photos Mac OS 32 Windows 32 print quality report 88 print settings print quality 85 print-carriage access door,... locating 12 printer control panel locating 11 network settings 195 scan from 36 send faxes 44 printer driver warranty 133 printer software (Windows) about 198 opening 198 printer status report information on 125 print 126 printhead clean 90 printhead, align 91 printheads ordering online...
...quality report 88 printer status report 126 troubleshoot 80 Print borderless Mac OS 35 Windows 35 Print brochures print 30 Print envelope 31 Print envelopes Mac OS 31 Print photos Mac OS 32 Windows 32 print quality report 88 print settings print quality 85 print-carriage access door,... locating 12 printer control panel locating 11 network settings 195 scan from 36 send faxes 44 printer driver warranty 133 printer software (Windows) about 198 opening 198 printer status report information on 125 print 126 printhead clean 90 printhead, align 91 printheads ordering online...