Getting Started Guide
Page 3
...external power adapter provided with the printer. 2. Observe all instructions in printhead servicing, which is used . For more information see the user guide (which keeps print nozzles clear and ink flowing smoothly. English Contents Use the printer...4 HP Digital Solutions...5 Web Services...6 Update the printer...8 Set up and use fax...9 Set up fax...9 Use fax...14 Fax and digital phone services 17 Set up wireless (802.11) communication 18 Solve setup problems...20 Problems setting up the printer 20 Problems installing the software 21 Problems setting up fax...21 Wireless (802...
...external power adapter provided with the printer. 2. Observe all instructions in printhead servicing, which is used . For more information see the user guide (which keeps print nozzles clear and ink flowing smoothly. English Contents Use the printer...4 HP Digital Solutions...5 Web Services...6 Update the printer...8 Set up and use fax...9 Set up fax...9 Use fax...14 Fax and digital phone services 17 Set up wireless (802.11) communication 18 Solve setup problems...20 Problems setting up the printer 20 Problems installing the software 21 Problems setting up fax...21 Wireless (802...
Getting Started Guide
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... Finder, click Help > Mac Help. For information about these tools, see the user guide. English Where's the user guide? In the Help Viewer window, choose your printer from the Help menu (Mac OS X): • Windows: Click Start, select Programs or All Programs, select HP, select the folder for this printer (also called "Help"). Tip: You can also change settings, print reports, or get help for the printer. To scan, copy, and send faxes, you can print documents and photos, scan documents to a connected computer, make copies, and send and receive faxes. Tip...
... Finder, click Help > Mac Help. For information about these tools, see the user guide. English Where's the user guide? In the Help Viewer window, choose your printer from the Help menu (Mac OS X): • Windows: Click Start, select Programs or All Programs, select HP, select the folder for this printer (also called "Help"). Tip: You can also change settings, print reports, or get help for the printer. To scan, copy, and send faxes, you can print documents and photos, scan documents to a connected computer, make copies, and send and receive faxes. Tip...
Getting Started Guide
Page 6
..., enter these web features if the printer is a free service from any messages during the installation, select the "always permit/allow you install the HP printer software. You cannot use these settings. 5. Selecting this without using HP ePrint. Follow the instructions for your operating system: • Windows: When prompted, click Network (Ethernet/Wireless), and then follow the onscreen instructions. • Mac OS X: Double-click the HP Installer icon on your computer displays any location. Note: To use your printer...
..., enter these web features if the printer is a free service from any messages during the installation, select the "always permit/allow you install the HP printer software. You cannot use these settings. 5. Selecting this without using HP ePrint. Follow the instructions for your operating system: • Windows: When prompted, click Network (Ethernet/Wireless), and then follow the onscreen instructions. • Mac OS X: Double-click the HP Installer icon on your computer displays any location. Note: To use your printer...
Getting Started Guide
Page 10
... printer is provided with the printer. • Installed ink cartridges 2. printer, connect one provided with the printer, you might be using in your home or office Before beginning, be sure you have in your country/region to connect the incoming fax calls, be sure to turn off the Auto printer to a voicemail service on printer 10 For more information, see the user guide. Answer feature. Note: If the phone...
... printer is provided with the printer. • Installed ink cartridges 2. printer, connect one provided with the printer, you might be using in your home or office Before beginning, be sure you have in your country/region to connect the incoming fax calls, be sure to turn off the Auto printer to a voicemail service on printer 10 For more information, see the user guide. Answer feature. Note: If the phone...
Getting Started Guide
Page 12
... installed the HP software on the display and prints a report. Step 3: Configure fax settings Change the printer's fax settings to fix the problem and rerun the test. Touch Fax Setup, and then touch Basic Fax Setup. 3. Touch Rings to Answer setting. Where can configure fax settings using these tools or settings, see "Problems setting up properly for an active phone line • Tests the status of your needs after the number of the printer and make sure it is plugged into the correct port • Checks for a dial...
... installed the HP software on the display and prints a report. Step 3: Configure fax settings Change the printer's fax settings to fix the problem and rerun the test. Touch Fax Setup, and then touch Basic Fax Setup. 3. Touch Rings to Answer setting. Where can configure fax settings using these tools or settings, see "Problems setting up properly for an active phone line • Tests the status of your needs after the number of the printer and make sure it is plugged into the correct port • Checks for a dial...
Getting Started Guide
Page 13
... Advanced Fax Setup. 3. If the printer detects an error signal during the transmission and the error-correction setting is turned 2. on the printer's control panel. Also, turning off error correction. Touch right arrow , and then touch Setup. 2. Touch to set distinctive ring. Correction Mode. Change the answer ring pattern for internal and external calls, you experience problems sending and receiving faxes, try using a distinctive ring service, you have multiple phone numbers on the same telephone line...
... Advanced Fax Setup. 3. If the printer detects an error signal during the transmission and the error-correction setting is turned 2. on the printer's control panel. Also, turning off error correction. Touch right arrow , and then touch Setup. 2. Touch to set distinctive ring. Correction Mode. Change the answer ring pattern for internal and external calls, you experience problems sending and receiving faxes, try using a distinctive ring service, you have multiple phone numbers on the same telephone line...
Getting Started Guide
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... HP software from outside and inside the printer. using (such as a USB cable or Ethernet cable) are • Make sure you use the SETUP cartridges that no other lights on page 4. properly. • Make sure you have a CD or DVD drive, you have while setting up . How do I install the user guide? Follow the onscreen instructions to warm up the printer. Select your computer. Problems setting up the • Make sure the printer is first turned...
... HP software from outside and inside the printer. using (such as a USB cable or Ethernet cable) are • Make sure you use the SETUP cartridges that no other lights on page 4. properly. • Make sure you have a CD or DVD drive, you have while setting up . How do I install the user guide? Follow the onscreen instructions to warm up the printer. Select your computer. Problems setting up the • Make sure the printer is first turned...
Getting Started Guide
Page 21
... then type "fax error codes" in the Search box. You can print a fax test report to check the status of possible problems If you have run the fax text but are having problems setting up properly for faxing. If you are closed. The test will fail if the printer is not set up and use fax" on page 12. English Solve setup problems Problems installing the software • Before installing software, make sure that all other programs are unable to solve the problems using a USB cable, make...
... then type "fax error codes" in the Search box. You can print a fax test report to check the status of possible problems If you have run the fax text but are having problems setting up properly for faxing. If you are closed. The test will fail if the printer is not set up and use fax" on page 12. English Solve setup problems Problems installing the software • Before installing software, make sure that all other programs are unable to solve the problems using a USB cable, make...
User Guide
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... specific types of paper, or use special features. For more information about selecting the best print media for your operating system. • Print documents (Windows) • Print documents (Mac OS X) TIP: This printer includes HP ePrint, a free service from HP that allows you want to print documents on special and custom-size paper Print borderless documents Print documents Follow the instructions for your HP ePrint-enabled printer anytime, from any location, without any additional software or printer drivers. Choose a print job to continue: Print documents Print brochures Print...
... specific types of paper, or use special features. For more information about selecting the best print media for your operating system. • Print documents (Windows) • Print documents (Mac OS X) TIP: This printer includes HP ePrint, a free service from HP that allows you want to print documents on special and custom-size paper Print borderless documents Print documents Follow the instructions for your HP ePrint-enabled printer anytime, from any location, without any additional software or printer drivers. Choose a print job to continue: Print documents Print brochures Print...
User Guide
Page 36
... the appropriate photo paper type from the Paper Size pop-up menu. Print photos on photo paper (Mac OS X) 1. Print photos on photo paper (Windows) 1. Load paper in your software application, this option might result in the tray. Select the paper size from the Media drop-down menu. 6. Make sure the printer you want to use is created by varying patterns of gray. • Black Ink Only: uses black ink to print documents on photo paper (Mac OS X) TIP: This printer includes HP ePrint, a free service from HP that opens the printer Properties dialog...
... the appropriate photo paper type from the Paper Size pop-up menu. Print photos on photo paper (Mac OS X) 1. Print photos on photo paper (Windows) 1. Load paper in your software application, this option might result in the tray. Select the paper size from the Media drop-down menu. 6. Make sure the printer you want to use is created by varying patterns of gray. • Black Ink Only: uses black ink to print documents on photo paper (Mac OS X) TIP: This printer includes HP ePrint, a free service from HP that opens the printer Properties dialog...
User Guide
Page 37
... size in grayscale. For more information, see Set up menu, and then select one of gray. • Black Print Cartridge Only: Uses black ink to print your application supports custom-size paper, set the size in black and white, click Grayscale from the Color pop-up custom sizes (Mac OS X). 5. If necessary, change the photo and color options: a. Click the disclosure triangle beside Color Options and select the appropriate Photo Fix options: • Off: Applies no automatic adjustments to begin printing...
... size in grayscale. For more information, see Set up menu, and then select one of gray. • Black Print Cartridge Only: Uses black ink to print your application supports custom-size paper, set the size in black and white, click Grayscale from the Color pop-up custom sizes (Mac OS X). 5. If necessary, change the photo and color options: a. Click the disclosure triangle beside Color Options and select the appropriate Photo Fix options: • Off: Applies no automatic adjustments to begin printing...
User Guide
Page 51
... a time. The printer automatically sends your originals. Load your originals. Enter the send time by using the keypad, touch (Speed Dial) to select a speed dial, or touch (Call History) to send a black-and-white fax late in the automatic document feeder (ADF). 2. Send a fax 47 After the printer scans the pages into memory and sends them once it is scheduled. Touch Fax, and then touch Settings. 3. unavailable. To send a fax from the printer control panel 1. You can only send scheduled faxes in the automatic document feeder (ADF). 2. Touch Start Fax...
... a time. The printer automatically sends your originals. Load your originals. Enter the send time by using the keypad, touch (Speed Dial) to select a speed dial, or touch (Call History) to send a black-and-white fax late in the automatic document feeder (ADF). 2. Send a fax 47 After the printer scans the pages into memory and sends them once it is scheduled. Touch Fax, and then touch Settings. 3. unavailable. To send a fax from the printer control panel 1. You can only send scheduled faxes in the automatic document feeder (ADF). 2. Touch Start Fax...
User Guide
Page 66
... ink levels from the control panel or the HP software. This method is a problem sending or receiving a fax. A confirmation message that your printer by connecting a phone cord to -analog converters. You probably use with your connection to print error reports and confirmation reports automatically for faxing. NOTE: If the reports are not legible, you : • Dial a special access code along with the fax number, or • Have an IP converter box that you have questions about changing the fax speed, see Printer...
... ink levels from the control panel or the HP software. This method is a problem sending or receiving a fax. A confirmation message that your printer by connecting a phone cord to -analog converters. You probably use with your connection to print error reports and confirmation reports automatically for faxing. NOTE: If the reports are not legible, you : • Dial a special access code along with the fax number, or • Have an IP converter box that you have questions about changing the fax speed, see Printer...
User Guide
Page 71
... use and enable Web Services. 4. The printer's embedded web server opens. 3. On the Web Services tab, click Setup in Mac OS X, you can use the software to set up and manage Web Services. Mac OS X: To set up Web Services when you installed the HP software on the Web Services information sheet to automatically check for your printer, and then select the icon with your computer, you can still use the printer's embedded web server (EWS). On the printer control panel, touch (Apps) or (HP ePrint). 3. Double-click Web Connected...
... use and enable Web Services. 4. The printer's embedded web server opens. 3. On the Web Services tab, click Setup in Mac OS X, you can use the software to set up and manage Web Services. Mac OS X: To set up Web Services when you installed the HP software on the Web Services information sheet to automatically check for your printer, and then select the icon with your computer, you can still use the printer's embedded web server (EWS). On the printer control panel, touch (Apps) or (HP ePrint). 3. Double-click Web Connected...
User Guide
Page 85
... unexpectedly Check the power and power connections Make sure the printer's power cord is connected firmly to your computer screen; This website provides information and utilities that can help you align the ink cartridges, the alignment fails. The printer is not responding (nothing prints) There are installed. Try to www.hp.com/go/customercare. Refer to protect the printheads. Check the HP software installation If the printer is turned off using the (Power) button. • Blank or partial page printed •...
... unexpectedly Check the power and power connections Make sure the printer's power cord is connected firmly to your computer screen; This website provides information and utilities that can help you align the ink cartridges, the alignment fails. The printer is not responding (nothing prints) There are installed. Try to www.hp.com/go/customercare. Refer to protect the printheads. Check the HP software installation If the printer is turned off using the (Power) button. • Blank or partial page printed •...
User Guide
Page 118
... or Fax to Mac is not activated or the computer is not configured to Mac and make sure the wireless network is turned on and working correctly. • If you are connecting the printer using a USB cable. • Make sure the latest product updates have been installed on at all times. For more information, see Set up Web Services using the printer's control panel. • Make sure the network hub, switch, or router is functioning properly. Solve problems using Web Services and HP websites...
... or Fax to Mac is not activated or the computer is not configured to Mac and make sure the wireless network is turned on and working correctly. • If you are connecting the printer using a USB cable. • Make sure the latest product updates have been installed on at all times. For more information, see Set up Web Services using the printer's control panel. • Make sure the network hub, switch, or router is functioning properly. Solve problems using Web Services and HP websites...
User Guide
Page 176
... using a PBX phone system, set to the documentation that is different from your local electronics store and extend it might have problems when connected to the printer. This special phone cord is set up the printer with your PBX phone system for multiple purposes; Run a fax test. Refer to the correct switch type for further assistance. 172 Additional fax setup If you are using a PBX phone system, dial the number for this setup...
... using a PBX phone system, set to the documentation that is different from your local electronics store and extend it might have problems when connected to the printer. This special phone cord is set up the printer with your PBX phone system for multiple purposes; Run a fax test. Refer to the correct switch type for further assistance. 172 Additional fax setup If you are using a PBX phone system, dial the number for this setup...
User Guide
Page 192
... the same phone line, and subscribe to send an email or access the Internet. NOTE: You cannot receive faxes automatically if you receive both your telephone company, set up modem on the back. If you encounter problems setting up the printer with computer dial-up modem and voice mail If you have a computer DSL modem, follow these instructions to obtain a separate phone line for fax calls. this...
... the same phone line, and subscribe to send an email or access the Internet. NOTE: You cannot receive faxes automatically if you receive both your telephone company, set up modem on the back. If you encounter problems setting up the printer with computer dial-up modem and voice mail If you have a computer DSL modem, follow these instructions to obtain a separate phone line for fax calls. this...
User Guide
Page 212
... line (parallel phone systems) 179 shared with fax and voice mail (parallel phone systems) 188 Configure firewall 121 confirmation reports, fax 63 connectors, locating 12 control panel buttons 13 lights 13 status icons 14 Copy 14 copy quality 95 settings 41 specifications 141 troubleshoot 93 copy settings copy 42 correct port test, fax 102 custom-size paper Mac OS 33, 34 print on 33 custom-sized media sizes supported 139 customer support electronic 77 cut-off pages, troubleshoot 84 D dark images, troubleshoot copies 95 scans 100 default settings copy 42 diagnostic page 88 dial...
... line (parallel phone systems) 179 shared with fax and voice mail (parallel phone systems) 188 Configure firewall 121 confirmation reports, fax 63 connectors, locating 12 control panel buttons 13 lights 13 status icons 14 Copy 14 copy quality 95 settings 41 specifications 141 troubleshoot 93 copy settings copy 42 correct port test, fax 102 custom-size paper Mac OS 33, 34 print on 33 custom-sized media sizes supported 139 customer support electronic 77 cut-off pages, troubleshoot 84 D dark images, troubleshoot copies 95 scans 100 default settings copy 42 diagnostic page 88 dial...
User Guide
Page 215
... print-carriage access door, locating 12 printer control panel locating 11 network settings 195 scan from 36 send faxes 44 printer driver warranty 133 printer software (Windows) about 198 opening 198 printer status report information on 125 print 126 printhead clean 90 printhead, align 91 printheads ordering online 165 printing slow, troubleshoot 82 processor specifications 136 pulse dialing 60 Q quality, troubleshoot copy 95 scan 98 R radio interference reducing 195 regulatory information 150 radio, turn off 196 rear access panel clear jams 128 illustration 12 receive faxes auto answer mode...
... print-carriage access door, locating 12 printer control panel locating 11 network settings 195 scan from 36 send faxes 44 printer driver warranty 133 printer software (Windows) about 198 opening 198 printer status report information on 125 print 126 printhead clean 90 printhead, align 91 printheads ordering online 165 printing slow, troubleshoot 82 processor specifications 136 pulse dialing 60 Q quality, troubleshoot copy 95 scan 98 R radio interference reducing 195 regulatory information 150 radio, turn off 196 rear access panel clear jams 128 illustration 12 receive faxes auto answer mode...
