Getting Started Guide
Page 1
... installing the HP printer software or HP Smart app, you might be turned off. Set up the printer. 2. Use the Wireless Setup Wizard available from a USB connection to open the Dashboard, and then touch (Wireless), touch (Settings). To turn it on the printer control panel display, touch or swipe down the tab at the top of a screen to open the Dashboard, touch (Wireless), and then touch (Settings). Touch Wireless Settings, touch Wireless Setup Wizard, and then follow the onscreen instructions...
... installing the HP printer software or HP Smart app, you might be turned off. Set up the printer. 2. Use the Wireless Setup Wizard available from a USB connection to open the Dashboard, and then touch (Wireless), touch (Settings). To turn it on the printer control panel display, touch or swipe down the tab at the top of a screen to open the Dashboard, touch (Wireless), and then touch (Settings). Touch Wireless Settings, touch Wireless Setup Wizard, and then follow the onscreen instructions...
User Guide
Page 10
...can receive faxes 122 Fax tones are recorded on my answering machine 122 The computer cannot receive faxes (HP Digital Fax 123 Network and connection issues ...123 Fix wireless connection ...123 Find network settings for wireless connection 123 Fix Wi-Fi Direct connection ...124 Fix Ethernet connection ...124 Printer hardware issues ...124 Get help from the printer control panel ...125 Understand printer reports ...126 Printer status report ...126 Network configuration page ...126 Print quality report ...126 Wireless test report ...126 Web access test report ...127 Solve problems using Web...
...can receive faxes 122 Fax tones are recorded on my answering machine 122 The computer cannot receive faxes (HP Digital Fax 123 Network and connection issues ...123 Fix wireless connection ...123 Find network settings for wireless connection 123 Fix Wi-Fi Direct connection ...124 Fix Ethernet connection ...124 Printer hardware issues ...124 Get help from the printer control panel ...125 Understand printer reports ...126 Printer status report ...126 Network configuration page ...126 Print quality report ...126 Wireless test report ...126 Web access test report ...127 Solve problems using Web...
User Guide
Page 22
... print jobs. Access to the network. Showing the Ethernet icon or the wireless icon depends on the way your printer. You can also change ePrint settings, or view the printer email address. Function tabs Function tabs are located at the same time. Scan document or photo to do not have created. ENWW Use the printer control panel 9 Wireless: Displays wireless status and menu options. NOTE: Ink level alerts and indicators provide estimates for changing preferences, network setup, Wi-Fi Direct, Web Services setup, fax setup, and other maintenance settings...
... print jobs. Access to the network. Showing the Ethernet icon or the wireless icon depends on the way your printer. You can also change ePrint settings, or view the printer email address. Function tabs Function tabs are located at the same time. Scan document or photo to do not have created. ENWW Use the printer control panel 9 Wireless: Displays wireless status and menu options. NOTE: Ink level alerts and indicators provide estimates for changing preferences, network setup, Wi-Fi Direct, Web Services setup, fax setup, and other maintenance settings...
User Guide
Page 34
... with the cartridges and print quality issues. Touch Update the Printer . 4. Touch Check for updates 1. To enable the printer to set up a proxy server. From the printer control panel, touch or swipe down arrow in lower left corner of the screen to open the Dashboard, touch ( Setup ). 2. Touch Printer Maintenance. 3. In the Printer Updates section, click Firmware Updates, and then follow the onscreen instructions to automatically check for Printer Update Now. Open the HP printer software (Windows) After installing the HP printer software, depending on...
... with the cartridges and print quality issues. Touch Update the Printer . 4. Touch Check for updates 1. To enable the printer to set up a proxy server. From the printer control panel, touch or swipe down arrow in lower left corner of the screen to open the Dashboard, touch ( Setup ). 2. Touch Printer Maintenance. 3. In the Printer Updates section, click Firmware Updates, and then follow the onscreen instructions to automatically check for Printer Update Now. Open the HP printer software (Windows) After installing the HP printer software, depending on...
User Guide
Page 43
... to change default print settings, click Print, Scan & Fax , and then click Set Preferences in input tray, you will see Open the HP printer software (Windows) for improved print quality. ● Booklet: Allows you receive a low-ink warning message, consider having a replacement cartridge available to avoid possible printing delays. If the image is larger than two pages per Sheet Layout: Helps you specify the order of the pages if you to print a black and white document using the black ink only. Upon loading paper in the HP printer software...
... to change default print settings, click Print, Scan & Fax , and then click Set Preferences in input tray, you will see Open the HP printer software (Windows) for improved print quality. ● Booklet: Allows you receive a low-ink warning message, consider having a replacement cartridge available to avoid possible printing delays. If the image is larger than two pages per Sheet Layout: Helps you specify the order of the pages if you to print a black and white document using the black ink only. Upon loading paper in the HP printer software...
User Guide
Page 46
... installed the HP recommended printer software. ENWW Scan 33 ● Change scan settings (Windows) Scan to a computer Before scanning to a computer, make adjustments to the scanned image in the preview screen. If you are using network connection, follow these instructions if the feature has been disabled, and you can use the HP printer software to Computer is located in the HP folder in the document feeder. 2. For more information, see Scanning documents as an image file. Ensure that Enable Scan to scan documents into editable text. Select the type...
... installed the HP recommended printer software. ENWW Scan 33 ● Change scan settings (Windows) Scan to a computer Before scanning to a computer, make adjustments to the scanned image in the preview screen. If you are using network connection, follow these instructions if the feature has been disabled, and you can use the HP printer software to Computer is located in the HP folder in the document feeder. 2. For more information, see Scanning documents as an image file. Ensure that Enable Scan to scan documents into editable text. Select the type...
User Guide
Page 47
... support encrypted USB flash drives. For more information, see Scanning documents as editable text. To scan an original to the specified recipients directly from the printer control panel 1. Scan to email The Scan-to Email To set up Web Services. 2. From Home screen, touch Apps, and then touch Scan-to enter your HP All-in-One printer. Touch in the document feeder. 2. Touch Continue. 34 Chapter 4 Copy and scan ENWW Make changes to a USB flash drive from the printer control panel without using...
... support encrypted USB flash drives. For more information, see Scanning documents as editable text. To scan an original to the specified recipients directly from the printer control panel 1. Scan to email The Scan-to Email To set up Web Services. 2. From Home screen, touch Apps, and then touch Scan-to enter your HP All-in-One printer. Touch in the document feeder. 2. Touch Continue. 34 Chapter 4 Copy and scan ENWW Make changes to a USB flash drive from the printer control panel without using...
User Guide
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... Start Scan . A dialog appears requesting confirmation of available scan options, you can use the HP software to scan documents into a format in the preview screen. Click the Scan tab. 4. I want to complete the scan. 5. For more information, see Change scan settings (Windows). Scanning documents as Editable Text (OCR) is selected, you must install the HP printer software. If Save as editable text When scanning documents, you can search and edit. Click the Scan button. Follow the onscreen instructions to ... The Save...
... Start Scan . A dialog appears requesting confirmation of available scan options, you can use the HP software to scan documents into a format in the preview screen. Click the Scan tab. 4. I want to complete the scan. 5. For more information, see Change scan settings (Windows). Scanning documents as Editable Text (OCR) is selected, you must install the HP printer software. If Save as editable text When scanning documents, you can search and edit. Click the Scan button. Follow the onscreen instructions to ... The Save...
User Guide
Page 62
... printer control panel, you quickly dial those numbers using HP Digital Fax You can set up or modify HP Digital Fax (OS X) 1. 3. Touch Junk Fax Report. 5. HP Digital Fax requirements ● The destination folder of the computer must be printed. To set up phone book contacts 49 Select the printer. 3. Touch Print Fax Reports . 4. This saves paper and ink. Color faxes will not be available at all times. Open HP Utility. Touch Yes. For more information, see Printer management tools. Follow the onscreen instructions. Receive faxes using the printer control panel...
... printer control panel, you quickly dial those numbers using HP Digital Fax You can set up or modify HP Digital Fax (OS X) 1. 3. Touch Junk Fax Report. 5. HP Digital Fax requirements ● The destination folder of the computer must be printed. To set up phone book contacts 49 Select the printer. 3. Touch Print Fax Reports . 4. This saves paper and ink. Color faxes will not be available at all times. Open HP Utility. Touch Yes. For more information, see Printer management tools. Follow the onscreen instructions. Receive faxes using the printer control panel...
User Guide
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...: Support for traditional fax transmission over Internet Protocol. Fax on the printer. The following : ● DSL: A Digital subscriber line (DSL) service through a converter box (which supplies regular analog phone jacks for fax connections) or your telephone company. Use reports You can check the estimated ink levels from the control panel or the HP software. You can only send and receive faxes by using a slower fax speed or disabling the fax error-correction mode (ECM). If you send and receive. A confirmation message...
...: Support for traditional fax transmission over Internet Protocol. Fax on the printer. The following : ● DSL: A Digital subscriber line (DSL) service through a converter box (which supplies regular analog phone jacks for fax connections) or your telephone company. Use reports You can check the estimated ink levels from the control panel or the HP software. You can only send and receive faxes by using a slower fax speed or disabling the fax error-correction mode (ECM). If you send and receive. A confirmation message...
User Guide
Page 77
..., and you encounter problems setting up the printer with optional equipment, contact your local service provider or vendor for further assistance. Case C: Set up the printer with a distinctive ring service on the back of your ISDN converter, try using either a PBX or an ISDN converter/terminal adaptor, connect the printer to the correct switch type for specific phone equipment. Case D: Fax with optional equipment, contact your local...
..., and you encounter problems setting up the printer with optional equipment, contact your local service provider or vendor for further assistance. Case C: Set up the printer with a distinctive ring service on the back of your ISDN converter, try using either a PBX or an ISDN converter/terminal adaptor, connect the printer to the correct switch type for specific phone equipment. Case D: Fax with optional equipment, contact your local...
User Guide
Page 86
... printer, fax tones from a sending fax machine might be recorded on the back of the printer. 2. Run a fax test. ENWW Additional fax setup 73 Connect one end of rings you also have an answering machine that answers voice calls at this phone number, set in this section. Remove the white plug from the telephone wall jack, and connect it to the port labelled 1-LINE on the back of the printer. The printer...
... printer, fax tones from a sending fax machine might be recorded on the back of the printer. 2. Run a fax test. ENWW Additional fax setup 73 Connect one end of rings you also have an answering machine that answers voice calls at this phone number, set in this section. Remove the white plug from the telephone wall jack, and connect it to the port labelled 1-LINE on the back of the printer. The printer...
User Guide
Page 90
... number of rings you encounter problems setting up your answering machine answers after a low number of the home/office sharing the same phone number with the printer. 5. The printer monitors the call during this means you use the same phone line for telephone, fax, and have a voice mail service at the same phone number, use for fax calls. Connect the DSL/ADSL filter to your answering machine can record a voice message. Run a fax test...
... number of rings you encounter problems setting up your answering machine answers after a low number of the home/office sharing the same phone number with the printer. 5. The printer monitors the call during this means you use the same phone line for telephone, fax, and have a voice mail service at the same phone number, use for fax calls. Connect the DSL/ADSL filter to your answering machine can record a voice message. Run a fax test...
User Guide
Page 93
... installed, and that full-size paper is loaded in the report to open the Dashboard, and then touch ( Setup ). 4. Make sure the cartridges are still having problems faxing, check the fax settings listed in the input tray before starting the test. 3. A blank or incorrect fax setting can cause problems faxing. ● If the test fails, review the report for more information on how to fix the problem and rerun the test. ● Checks for a dial tone ● Checks for an active phone line ● Tests...
... installed, and that full-size paper is loaded in the report to open the Dashboard, and then touch ( Setup ). 4. Make sure the cartridges are still having problems faxing, check the fax settings listed in the input tray before starting the test. 3. A blank or incorrect fax setting can cause problems faxing. ● If the test fails, review the report for more information on how to fix the problem and rerun the test. ● Checks for a dial tone ● Checks for an active phone line ● Tests...
User Guide
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...: ● Jams and paper-feed issues ● Printing issues ● Copy issues ● Scan issues ● Fax issues ● Network and connection issues ● Printer hardware issues ● Get help from the printer control panel ● Understand printer reports ● Solve problems using one of the support services listed in HP support to obtain assistance. Clear a paper jam Solve paper jam issues. Read general instructions in the Help for clearing the jam in the printer or in several locations inside the printer. NOTE: The HP online troubleshooting wizards...
...: ● Jams and paper-feed issues ● Printing issues ● Copy issues ● Scan issues ● Fax issues ● Network and connection issues ● Printer hardware issues ● Get help from the printer control panel ● Understand printer reports ● Solve problems using one of the support services listed in HP support to obtain assistance. Clear a paper jam Solve paper jam issues. Read general instructions in the Help for clearing the jam in the printer or in several locations inside the printer. NOTE: The HP online troubleshooting wizards...
User Guide
Page 124
... the print job: ● Delete: Cancel the selected print job. ● Hold: Pause the selected print job. ● Resume: Continue a paused print job. ● Pause Printer: Pause all print jobs in the Help for resolving print quality issues NOTE: To avoid print quality problems, always turn the printer off using the Power button, and wait until the Power button light goes out before you are protected from the Quality Settings drop-down list. ● In the printer software, click Print, Scan, & Fax...
... the print job: ● Delete: Cancel the selected print job. ● Hold: Pause the selected print job. ● Resume: Continue a paused print job. ● Pause Printer: Pause all print jobs in the Help for resolving print quality issues NOTE: To avoid print quality problems, always turn the printer off using the Power button, and wait until the Power button light goes out before you are protected from the Quality Settings drop-down list. ● In the printer software, click Print, Scan, & Fax...
User Guide
Page 125
... Align Printheads on the diagnostics page. The printer prints an alignment sheet. 5. Print a diagnostics page if the cartridges are low on the Device Reports tab to access the Printer Toolbox. b. Open the HP printer software. c. To clean the printhead from the printer software a. For more information, see Open the HP printer software (Windows). d. Click Clean Printheads on ink. Make sure you have to determine if the cartridges are replaced. Check the estimated ink levels to be realigned when cartridges are low on the Device Services tab. Check the paper type...
... Align Printheads on the diagnostics page. The printer prints an alignment sheet. 5. Print a diagnostics page if the cartridges are low on the Device Reports tab to access the Printer Toolbox. b. Open the HP printer software. c. To clean the printhead from the printer software a. For more information, see Open the HP printer software (Windows). d. Click Clean Printheads on ink. Make sure you have to determine if the cartridges are replaced. Check the estimated ink levels to be realigned when cartridges are low on the Device Services tab. Check the paper type...
User Guide
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... screen to open the Dashboard, and then touch ( Setup ). c. Print a diagnostics page if the cartridges are seeing streaks in the color and black boxes, or no ink in portions of the screen to open the Dashboard, and then touch ( Setup ). To print a diagnostics page from the printer display a. Load letter, A4, or legal unused plain white paper into the input tray. c. If you have selected the appropriate paper type and print quality. 3. b. From the printer control panel...
... screen to open the Dashboard, and then touch ( Setup ). c. Print a diagnostics page if the cartridges are seeing streaks in the color and black boxes, or no ink in portions of the screen to open the Dashboard, and then touch ( Setup ). To print a diagnostics page from the printer display a. Load letter, A4, or legal unused plain white paper into the input tray. c. If you have selected the appropriate paper type and print quality. 3. b. From the printer control panel...
User Guide
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See embedded web server F fax answer mode 52 answering machine and modem, shared with (parallel phone systems) 74 answering machine troubleshoot 122 answering machine, set up (parallel phone systems) 73 auto answer 52 backup fax 46 blocking numbers 48 confirmation reports 57 dial tone test, failed 118 dial type, setting 54 distinctive ringing setup (parallel phone systems) 64 distinctive ringing, change 53 parallel phone systems 64 document feeder clean 129 feeding problems, troubleshoot 129 load originals 19 double-sided printing 28 DSL, fax setup with fax and voice mail (parallel...
See embedded web server F fax answer mode 52 answering machine and modem, shared with (parallel phone systems) 74 answering machine troubleshoot 122 answering machine, set up (parallel phone systems) 73 auto answer 52 backup fax 46 blocking numbers 48 confirmation reports 57 dial tone test, failed 118 dial type, setting 54 distinctive ringing setup (parallel phone systems) 64 distinctive ringing, change 53 parallel phone systems 64 document feeder clean 129 feeding problems, troubleshoot 129 load originals 19 double-sided printing 28 DSL, fax setup with fax and voice mail (parallel...
User Guide
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... 7 print diagnostic page 126 double-sided 28 fax logs 58 fax reports 56 faxes 46 last fax details 58 troubleshoot 124 Print brochures print 23 print quality clean page smear 129 print quality report 126 printer control panel locating 6 network settings 92 send faxes 42 printer software (Windows) about 97 opening 21, 97 printer status report information on 126 printhead 129 clean 130 printhead, align 129 pulse dialing 54 R radio interference regulatory information 142 rear access panel illustration 7 receive faxes auto answer mode 52 automatically 45 blocking numbers 48 forwarding 47 manually...
... 7 print diagnostic page 126 double-sided 28 fax logs 58 fax reports 56 faxes 46 last fax details 58 troubleshoot 124 Print brochures print 23 print quality clean page smear 129 print quality report 126 printer control panel locating 6 network settings 92 send faxes 42 printer software (Windows) about 97 opening 21, 97 printer status report information on 126 printhead 129 clean 130 printhead, align 129 pulse dialing 54 R radio interference regulatory information 142 rear access panel illustration 7 receive faxes auto answer mode 52 automatically 45 blocking numbers 48 forwarding 47 manually...