User Manual
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...Windows) ...31 To open the Toolbox 31 Toolbox tabs ...31 HP Printer Utility (Mac OS 32 To open the HP Printer Utility 32 HP Printer Utility panels 32 Network Printer Setup Utility (Mac OS 33 HP Web Jetadmin software 33 HP Instant Support ...34 Security and privacy 34 To gain access to... ...45 Maintain the printheads ...46 To check printhead health 47 To print the print quality diagnostic page 47 To align the printheads ...48 To calibrate the linefeed 49 To clean the printheads ...49 To clean the printhead contacts manually 49 To replace the printheads 52 Store printing supplies...
...Windows) ...31 To open the Toolbox 31 Toolbox tabs ...31 HP Printer Utility (Mac OS 32 To open the HP Printer Utility 32 HP Printer Utility panels 32 Network Printer Setup Utility (Mac OS 33 HP Web Jetadmin software 33 HP Instant Support ...34 Security and privacy 34 To gain access to... ...45 Maintain the printheads ...46 To check printhead health 47 To print the print quality diagnostic page 47 To align the printheads ...48 To calibrate the linefeed 49 To clean the printheads ...49 To clean the printhead contacts manually 49 To replace the printheads 52 Store printing supplies...
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...not filling the text or graphics completely 61 Output is faded or dull colored 61 Colors are printing as black and white 61 Wrong colors are printing 61 Printout shows bleeding colors 62 Colors do not line up properly 62 Lines or dots are missing from text ...-panel lights 70 Interpreting network connector lights 75 A HP supplies and accessories Order printing supplies online 76 Accessories ...76 Supplies ...76 Ink cartridges ...76 Printheads ...77 HP media ...77 B Support and warranty Obtain electronic support ...78 Obtain HP telephone support 78 Before you call ...78 Telephone support...
...not filling the text or graphics completely 61 Output is faded or dull colored 61 Colors are printing as black and white 61 Wrong colors are printing 61 Printout shows bleeding colors 62 Colors do not line up properly 62 Lines or dots are missing from text ...-panel lights 70 Interpreting network connector lights 75 A HP supplies and accessories Order printing supplies online 76 Accessories ...76 Supplies ...76 Ink cartridges ...76 Printheads ...77 HP media ...77 B Support and warranty Obtain electronic support ...78 Obtain HP telephone support 78 Before you call ...78 Telephone support...
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Hewlett-Packard limited warranty statement 81 Prepare the device for shipment 82 Remove the ink cartridges and printheads before shipment 82 Pack the device ...84 C Device specifications Physical specifications ...86 Product features and capacities 86 Processor and memory specifications 87 System requirements ...87 ... safety data sheets 93 Recycling ...93 Product packaging ...94 Plastics ...94 Disposal of waste equipment by users in private households in the European Union ...94 HP products and supplies 94 Index...95 4
Hewlett-Packard limited warranty statement 81 Prepare the device for shipment 82 Remove the ink cartridges and printheads before shipment 82 Pack the device ...84 C Device specifications Physical specifications ...86 Product features and capacities 86 Processor and memory specifications 87 System requirements ...87 ... safety data sheets 93 Recycling ...93 Product packaging ...94 Plastics ...94 Disposal of waste equipment by users in private households in the European Union ...94 HP products and supplies 94 Index...95 4
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...and find support information from a connected computer. For more information, see HP Printer Utility (Mac OS). For more information, see Monitor the device. Get started This guide provides details about printhead health and access to view status information, change settings, and manage the ...device. Included on the Starter CD. HP Printer Utility (Mac OS) Contains tools to resolve problems. • Find ...
...and find support information from a connected computer. For more information, see HP Printer Utility (Mac OS). For more information, see Monitor the device. Get started This guide provides details about printhead health and access to view status information, change settings, and manage the ...device. Included on the Starter CD. HP Printer Utility (Mac OS) Contains tools to resolve problems. • Find ...
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... 10 Top cover Control panel For more information about interpreting control-panel lights, see Control-panel lights reference. 1 Ink cartridge lights 2 Printhead lights 3 Configuration Page button 4 Cancel button 5 Resume button and light 6 Power button and light (available with some models) Back view 1 Power input 2 Ethernet network port (...
... 10 Top cover Control panel For more information about interpreting control-panel lights, see Control-panel lights reference. 1 Ink cartridge lights 2 Printhead lights 3 Configuration Page button 4 Cancel button 5 Resume button and light 6 Power button and light (available with some models) Back view 1 Power input 2 Ethernet network port (...
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... the network configuration page, press (Configuration Page button). • Printer status information: Click the Information tab, and then click an option available on the left pane. • Ink cartridge and printhead status: Click the Information tab, and then click Ink Supplies in... Chapter 4 Monitor the device This section provides instructions for monitoring the device. Control panel Embedded Web server Toolbox (Windows) HP Printer Utility (Mac OS) to do the following information.... • Obtain information about administering the device and modifying settings. NOTE:...
... the network configuration page, press (Configuration Page button). • Printer status information: Click the Information tab, and then click an option available on the left pane. • Ink cartridge and printhead status: Click the Information tab, and then click Ink Supplies in... Chapter 4 Monitor the device This section provides instructions for monitoring the device. Control panel Embedded Web server Toolbox (Windows) HP Printer Utility (Mac OS) to do the following information.... • Obtain information about administering the device and modifying settings. NOTE:...
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... point to Print Settings, and then click Printer Toolbox. • Right-click the HP Digital Imaging Monitor in the tray, point to a Web site from which you to myPrintMileage and shows the device hardware and printhead health information. Actual ink volumes may vary....8226; Shop Online: Provides access to the device, and then click Display Printer Toolbox. Information tab options include: • Hardware information • myPrintmileage (if installed) • HP Instant Support • HP printhead health Use device management tools 31 Toolbox (Windows) The Toolbox provides maintenance ...
... point to Print Settings, and then click Printer Toolbox. • Right-click the HP Digital Imaging Monitor in the tray, point to a Web site from which you to myPrintMileage and shows the device hardware and printhead health information. Actual ink volumes may vary....8226; Shop Online: Provides access to the device, and then click Display Printer Toolbox. Information tab options include: • Hardware information • myPrintmileage (if installed) • HP Instant Support • HP printhead health Use device management tools 31 Toolbox (Windows) The Toolbox provides maintenance ...
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... information about the device and the supplies. For more information, see To clean the printheads. • Calibrate Linefeed: Allows you through aligning the printheads. HP Printer Utility panels This section covers the following topics: • Information and Support panel • Printer Settings panel 32 Configure and manage For more information, see To calibrate the linefeed...
... information about the device and the supplies. For more information, see To clean the printheads. • Calibrate Linefeed: Allows you through aligning the printheads. HP Printer Utility panels This section covers the following topics: • Information and Support panel • Printer Settings panel 32 Configure and manage For more information, see To calibrate the linefeed...
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... the print quality diagnostic page. • Clean: Guides you through cleaning the printheads. To open the Network Printer Setup Utility 1. For more information, see To clean the printheads. • Align: Guides you through aligning the printheads. Select hp, select Utilities, and then select Network Printer Setup Utility. 4. Configure IP settings for supplies), conducting remote diagnostics, and...
... the print quality diagnostic page. • Clean: Guides you through cleaning the printheads. To open the Network Printer Setup Utility 1. For more information, see To clean the printheads. • Align: Guides you through aligning the printheads. Select hp, select Utilities, and then select Network Printer Setup Utility. 4. Configure IP settings for supplies), conducting remote diagnostics, and...
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... button is a service that are used , whether you use more black or color ink, and the estimated number of recent events. Understand the self-test diagnostic ..., you can print with the remaining amount of supplies. NOTE: Do not bookmark the Web pages that HP provides to help you track and forecast your device usage and plan the purchase of ink To gain access... then click myPrintMileage and follow the onscreen instructions. • Windows taskbar: Right-click the HP Digital Imaging icon in the Windows taskbar, choose the device you wish to view current device information, ink cartridge ...
... button is a service that are used , whether you use more black or color ink, and the estimated number of recent events. Understand the self-test diagnostic ..., you can print with the remaining amount of supplies. NOTE: Do not bookmark the Web pages that HP provides to help you track and forecast your device usage and plan the purchase of ink To gain access... then click myPrintMileage and follow the onscreen instructions. • Windows taskbar: Right-click the HP Digital Imaging icon in the Windows taskbar, choose the device you wish to view current device information, ink cartridge ...
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... an estimate only. If the status is 'replace', then the printhead should be monitored, but the printhead does not need to call HP, it is. 4. Ink Cartridge Status: Shows the estimated ink levels (represented in graphical form as the duplex unit), and the ...self-test diagnostic page before calling. 1. Printer Information: Shows device information (such as the product name, model number, serial number, and firmware version number), the accessories that have occurred. 36 Configure and manage Printhead Status: Shows the status of the printhead health and the part numbers, first-installation ...
... an estimate only. If the status is 'replace', then the printhead should be monitored, but the printhead does not need to call HP, it is. 4. Ink Cartridge Status: Shows the estimated ink levels (represented in graphical form as the duplex unit), and the ...self-test diagnostic page before calling. 1. Printer Information: Shows device information (such as the product name, model number, serial number, and firmware version number), the accessories that have occurred. 36 Configure and manage Printhead Status: Shows the status of the printhead health and the part numbers, first-installation ...
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... display the Cartridge Details button, and then click Cartridge Details. • Mac OS: From the HP Printer Utility, click Supply Info from the Toolbox (Windows), the HP Printer Utility (Mac OS), or the embedded Web server. For information about using these tools, see Understand... find the ink cartridge number in the following topics: • Supported ink cartridges • Replace the ink cartridges • Maintain the printheads • Store printing supplies • Troubleshooting tips and resources • Solve printing problems • Poor print quality and unexpected printouts ...
... display the Cartridge Details button, and then click Cartridge Details. • Mac OS: From the HP Printer Utility, click Supply Info from the Toolbox (Windows), the HP Printer Utility (Mac OS), or the embedded Web server. For information about using these tools, see Understand... find the ink cartridge number in the following topics: • Supported ink cartridges • Replace the ink cartridges • Maintain the printheads • Store printing supplies • Troubleshooting tips and resources • Solve printing problems • Poor print quality and unexpected printouts ...
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... it between your device, see To check printhead health. 2. Maintain the printheads If printed characters are incomplete, or dots or lines are an estimate only. Print the print quality diagnostic page on the following sequence: 1. Chapter 5 NOTE: The ink levels shown are missing from its color-coded slot and insert the cartridge into...
... it between your device, see To check printhead health. 2. Maintain the printheads If printed characters are incomplete, or dots or lines are an estimate only. Print the print quality diagnostic page on the following sequence: 1. Chapter 5 NOTE: The ink levels shown are missing from its color-coded slot and insert the cartridge into...
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...and follow the onscreen instructions. • HP Printer Utility (Mac OS): Click Print Quality Diagnostics from the Information and Support panel. If the status of any maintenance services to check the printhead health. Click the Information tab, and then click Printhead Health. Click the Information tab, and... Toolbox. For more of your printouts. This will help you decide whether to run any printhead is not responsible for damage to diagnose issues affecting the print quality. Clean the printheads. CAUTION: HP is not good or fair, then perform one of white paper, and check the...
...and follow the onscreen instructions. • HP Printer Utility (Mac OS): Click Print Quality Diagnostics from the Information and Support panel. If the status of any maintenance services to check the printhead health. Click the Information tab, and then click Printhead Health. Click the Information tab, and... Toolbox. For more of your printouts. This will help you decide whether to run any printhead is not responsible for damage to diagnose issues affecting the print quality. Clean the printheads. CAUTION: HP is not good or fair, then perform one of white paper, and check the...
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... Device Services in the left pane, select Align Printheads from the drop-down list in the Print Quality...Printheads and follow the onscreen instructions. • HP Printer Utility (Mac OS): Click Align from the trays and duplexer, the ink level information, and the printhead...printheads. 4 Test Pattern 3: If there are dark lines or white gaps where the arrows are not straight and connected, align the printheads...printheads. 3 Test Pattern 2: If there are misaligned, you replace a printhead, the device automatically aligns the printheads to ensure the best print quality. Chapter 5 1 Printer...
... Device Services in the left pane, select Align Printheads from the drop-down list in the Print Quality...Printheads and follow the onscreen instructions. • HP Printer Utility (Mac OS): Click Align from the trays and duplexer, the ink level information, and the printhead...printheads. 4 Test Pattern 3: If there are dark lines or white gaps where the arrows are not straight and connected, align the printheads...printheads. 3 Test Pattern 2: If there are misaligned, you replace a printhead, the device automatically aligns the printheads to ensure the best print quality. Chapter 5 1 Printer...
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...(Resume button) one or more information, see To clean the printheads. 1. To calibrate the linefeed If your printout is showing bandings (dark or light lines across colored block) or staggered lines, calibrate the printer's linefeed. • Control panel: Press and hold (Power button... tab, and then click Clean Printheads and follow the onscreen instructions. • HP Printer Utility (Mac OS): Click Calibrate Linefeed from the Information and Support panel. If the printhead lights are missing from the printer. To clean the printheads If printed characters are incomplete, or...
...(Resume button) one or more information, see To clean the printheads. 1. To calibrate the linefeed If your printout is showing bandings (dark or light lines across colored block) or staggered lines, calibrate the printer's linefeed. • Control panel: Press and hold (Power button... tab, and then click Clean Printheads and follow the onscreen instructions. • HP Printer Utility (Mac OS): Click Calibrate Linefeed from the Information and Support panel. If the printhead lights are missing from the printer. To clean the printheads If printed characters are incomplete, or...
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Lift the printhead latch. 4. Suitable materials include paper coffee filters and eyeglass lens cleaning paper. Lift the handle of the printhead you want to replace and and pull the printhead out of its slot. 5. Obtain clean, dry, soft and lint-free cleaning material. CAUTION: Do not use water. 50 Maintain and troubleshoot Chapter 5 3.
Lift the printhead latch. 4. Suitable materials include paper coffee filters and eyeglass lens cleaning paper. Lift the handle of the printhead you want to replace and and pull the printhead out of its slot. 5. Obtain clean, dry, soft and lint-free cleaning material. CAUTION: Do not use water. 50 Maintain and troubleshoot Chapter 5 3.
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...forward, and then press down firmly on one face of the printhead. Ink will be visible on a sheet of the printhead. Make sure the nozzles are facing up and are small copper-color squares, grouped on the printhead to engage the latch. 12. Touching the nozzles can permanently ...the nozzles. Maintain the printheads 51 Wipe the electrical contacts on the device. The nozzles are on the printhead latch). The control panel should indicate that the latch is missing. 10. Insert the printhead into its color-coded slot (the label on the printhead must match the label on...
...forward, and then press down firmly on one face of the printhead. Ink will be visible on a sheet of the printhead. Make sure the nozzles are facing up and are small copper-color squares, grouped on the printhead to engage the latch. 12. Touching the nozzles can permanently ...the nozzles. Maintain the printheads 51 Wipe the electrical contacts on the device. The nozzles are on the printhead latch). The control panel should indicate that the latch is missing. 10. Insert the printhead into its color-coded slot (the label on the printhead must match the label on...
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... 5 15. For more information, see Supplies. 1. If the printhead light continues to blink, replace the printhead which printheads work with your printer, see To align the printheads. To replace the printheads NOTE: To find out which corresponds to pull the printhead out of a printhead and use it to the blinking printhead light. 16. Wait while the device initializes the...
... 5 15. For more information, see Supplies. 1. If the printhead light continues to blink, replace the printhead which printheads work with your printer, see To align the printheads. To replace the printheads NOTE: To find out which corresponds to pull the printhead out of a printhead and use it to the blinking printhead light. 16. Wait while the device initializes the...
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..., see To align the printheads. Maintain the printheads 53 Remove the new printhead from its package, and then remove its color-coded slot (the label on the printhead must match the label on the printhead to engage the latch. 9. CAUTION: Do not shake printheads after the caps are removed. 7. 5. Before installing a printhead, shake the printhead up and down firmly...
..., see To align the printheads. Maintain the printheads 53 Remove the new printhead from its package, and then remove its color-coded slot (the label on the printhead must match the label on the printhead to engage the latch. 9. CAUTION: Do not shake printheads after the caps are removed. 7. 5. Before installing a printhead, shake the printhead up and down firmly...