HP K5400 Support Question
HP K5400 Support Question
Find answers below for this question about HP K5400 - Officejet Pro Color Inkjet Printer.Need a HP K5400 manual? We have 1 online manual for this item!
Question posted by inainky on March 3rd, 2014
How To Clean Hp Printheads For Officejet Pro K5400
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Current Answers
Answer #1: Posted by waelsaidani1 on May 26th, 2014 11:07 AM
waelsaidani1
Member since:
May 12th, 2013 Points: 19,501,787
Member since:
May 12th, 2013 Points: 19,501,787
Clean the printheads from the Embedded Web Server (EWS)
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Start the EWS by using one of two methods:
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Web browser - type the IP address assigned to the printer in the address bar of the Web browser.
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Information tab in the printer Toolbox - click the Launch button in the embedded web server group.
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Click the Device Settings tab.
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Click Device Services in the left pane.
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Select the option Clean printheads from the drop-down list in the Print Quality section.
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Click Run Diagnostic. .
Clean the printheads using HP Printer Utility
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Open HP Printer Utility .
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Click Clean from the Information and Support panel.
Clean the printheads manually
After the printheads are installed, you might get a control panel message telling you the device will not print. If you receive this message, you might need to clean the electrical contacts on the printheads and in the device.
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Open the top cover.
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If the carriage does not move to the left automatically, press and hold the Resume button for three to five seconds or until the printheads begin to move to the left.
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When the carriage has stopped moving, turn off the printer. Unplug the power cord from the back of the printer.
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Unplug the power cord from the electrical outlet.
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Lift the printhead latch.
More information here: http://h20566.www2.hp.com/hpsc/doc/public/display?calledBy=&ac.admitted=1401127185402.876444892.199480143&docId=emr_na-c00844045-3&docLocale=
Related HP K5400 Manual Pages
User Manual - Page 4
...4. Created 1991. It is provided "as is prohibited, except as "derived from wall outlets before cleaning.
5.
If you are wet.
6. If the product does not operate normally, see Maintain and ...any particular purpose. The information contained herein is grounded, check with the HP Printer. HP shall not be retained in any copies of injury from fire or electric shock.
1. License...
User Manual - Page 6
... ...45 Replace the ink cartridges ...45 Maintain the printheads ...46 To check printhead health 47 To print the print quality diagnostic page 47 To align the printheads ...48 To calibrate the linefeed 49 To clean the printheads ...49 To clean the printhead contacts manually 49 To replace the printheads 52 Store printing supplies ...54 Store ink cartridges ...54...
User Manual - Page 7
...Output is faded or dull colored 61 Colors are printing as black and white 61 Wrong colors are printing 61 Printout shows bleeding colors 62 Colors do not line up properly...A HP supplies and accessories Order printing supplies online 76 Accessories ...76 Supplies ...76 Ink cartridges ...76 Printheads ...77 HP media ...77
B Support and warranty Obtain electronic support ...78 Obtain HP telephone ...
User Manual - Page 9
...device, clean the printheads, ...print the self-test diagnostic page, order supplies online, and find support information from a connected computer.
For more information, see Toolbox (Windows).
Typically installed with the device software.
Typically installed with the device software.
Included on the Starter CD.
For more information, see HP Printer...
User Manual - Page 35
...8226; myPrintmileage (if installed) • HP Instant Support • HP printhead health
Use device management tools
31 Pages/buttons...HP Solution Center, click the Settings menu, point to Print Settings, and then click Printer Toolbox.
• Right-click the HP Digital Imaging Monitor in the tray, point to myPrintMileage and shows the device hardware and printhead health information. Printer...
User Manual - Page 36
... a default tray (if Tray 2 is installed). For more information, see Understand the self-test diagnostic page.
• Align Printheads: Guides you through cleaning the printheads.
Select Library, and then select Printers. 3.
HP Printer Utility (Mac OS)
The HP Printer Utility contains tools to set the language used to diagnose issues affecting the print quality of the device. For...
User Manual - Page 37
...printheads. For more information, see To print the print quality diagnostic page. • Clean: Guides you to configure network settings for a tray, and set the language used printing supplies. HP Web Jetadmin software
The HP... embedded Web server to set the
tray priority.
To open the Network Printer Setup Utility 1. For more information, see To calibrate the linefeed. •...
User Manual - Page 50
... a cartridge from its package. 4. To find out which ink cartridges work with its color-coded slot and insert the cartridge into the slot.
Check the health of time. Print... and forefinger and pulling it right away. Press down firmly on the cartridge to clean the printheads. Close the ink cartridge cover. When the quality of printouts deteriorates, complete the relevant steps based on...
User Manual - Page 51
...clean the printheads. 4. Replace the printheads if the problems persist after cleaning. This will help you decide whether to run any printhead is not responsible for damage to improve the print quality of white paper, and check the printhead health section. For more information, see To replace the printheads.
CAUTION: HP... instructions.
• HP Printer Utility (Mac OS):...
User Manual - Page 52
...; HP Printer Utility (Mac OS): Click Align from the trays and duplexer, the ink level information, and the printhead health status.
2 Test Pattern 1: If the lines are thin white lines across any of your printed pages indicates that the printheads are pointing, calibrate the linefeed. However, if the appearance of the colored blocks, clean the printheads. Chapter 5
1 Printer...
User Manual - Page 53
...
• HP Printer Utility (Mac OS): Click Clean from the Information and Support panel.
Some noise might be blinking. To clean the printhead contacts manually
After the printheads are missing from... moves to clean the printheads.
To calibrate the linefeed
If your printout is showing bandings (dark or light lines across colored block) or staggered lines, calibrate the printer's linefeed.
...
User Manual - Page 60
...and the device.
Clean the printhead Complete the printhead cleaning procedure. For more information, see Maintain the printheads.
Check the ...printheads. Check any personal firewall software installed on the computer The personal software firewall is inserted into its correct color... network environment Ensure the correct device driver and printer driver port are not using a phone cord to...
User Manual - Page 61
... might be empty. If you select the correct print quality settings in the tray. Check the printhead • Make sure the printhead is properly closed. Place the printhead on a clean sheet of paper or paper towel. The Toolbox (Windows), HP Printer Utility (Mac OS), and the self-test diagnostic page (see To print the print quality...
User Manual - Page 63
... print again.
Make sure the media meets HP specifications, and try to the device. Check...driver that contains the media
that is faded or dull colored • Colors are printing as those generated by USB cables) can ...or graphics
Poor quality printouts
Check the printheads and ink cartridges Print the print quality diagnostic page on a clean sheet of these electromagnetic fields.
Poor ...
User Manual - Page 64
...might give printouts a "washed-out" quality. • Color documents that use HP Premium Paper designed for the device to return to a ..., allow more slowly and smearing may occur. In the printer driver, select the Best print quality, and also increase the...have rich, blended colors can print other documents from the device, turn it has restarted, reinsert the printhead. For more information...
User Manual - Page 66
... the ink cartridges Make sure ink cartridges have not been tampered with the device. HP does not guarantee or support refilled ink cartridges.
Colors do not line up properly
Check the printheads Print the print quality diagnostic page on a clean sheet of white paper. Lines or dots are not suitable for use of incompatible...
User Manual - Page 83
... telephone support during the warranty period. For the most current list of the printer driver, open the printer settings or properties dialog box, and click the About tab.)
6.
Note how the device is connected to your system, such as HP Officejet Pro K5400 Series Version: 60.52.213.0. (To find the version number of telephone support...
User Manual - Page 95
... statement (Korea)
VCCI statement (Japan)
Regulatory model number For regulatory identification purposes, your product is defective, it should not be confused with the marketing name (HP Officejet Pro K5300/K5400) or product number (C8184A, C8185A, C8194A, C9277A).
User Manual - Page 99
... (CFCs) 93 clean printheads 49 colors bleeding 62 faded or...Printer installation 41 administrator management tools 27 settings 28 aligning printheads... 48
B
black and white pages troubleshoot 61
blank pages, troubleshoot print 57
borderless printing Mac OS 25 Windows 25
both sides, print on and off in 61 missing lines or dots 62
H
help HP Instant Support 34
see also customer support HP...
User Manual - Page 101
...77 remove 82 replace 52 status 28, 47 supported 86 troubleshoot 56 warranty 81
privacy, HP Instant Support 34 processor specifications 87
Q
quality, troubleshoot diagnostic page 47 print 59
R
readme... 59 print quality diagnostic page 47 printer driver accessories settings 10 settings 21 version 79 warranty 81 printheads aligning 48 clean 49 clean contacts manually 49 first-installation and end...
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