Setup Poster
Page 2
...Printed in the display, touch View & Print. Windows: The HP Solution Center provides convenient access to any USB port on your HP Photosmart software program is plugged into the computer. Connect the USB cable to the port on the HP Printer. Problem: (Windows only) You did not see the screen prompting you ...can try out one of the features on the back of the HP Printer, and then to ...
...Printed in the display, touch View & Print. Windows: The HP Solution Center provides convenient access to any USB port on your HP Photosmart software program is plugged into the computer. Connect the USB cable to the port on the HP Printer. Problem: (Windows only) You did not see the screen prompting you ...can try out one of the features on the back of the HP Printer, and then to ...
Basic Guide
Page 20
...problems...more information on . If the first solution does not solve the problem, continue trying the remaining solutions until prompted by the onscreen instructions...software to be the default printer. You can cause errors. Cause: The USB cable was not the default printer. After setting up the ...the product is resolved. Solution 2: Set your product as the default printer Solution: Use the system tools on the back of your product ... The product might have been a problem with each other into a power outlet. Press the On button to the default printer, but I connected the USB cable,...
...problems...more information on . If the first solution does not solve the problem, continue trying the remaining solutions until prompted by the onscreen instructions...software to be the default printer. You can cause errors. Cause: The USB cable was not the default printer. After setting up the ...the product is resolved. Solution 2: Set your product as the default printer Solution: Use the system tools on the back of your product ... The product might have been a problem with each other into a power outlet. Press the On button to the default printer, but I connected the USB cable,...
Basic Guide
Page 20
.... During installation, do not plug in the input tray. For more information on the back of your product to the default printer, but I am having problems using the product with my computer Solution: You must first install the software that came with one end of the USB cable ... next solution. I connected the USB cable, but this product was installed. English Chapter 2 Cause: You might have been out of paper. 16 HP Photosmart D7500 series After setting up the product, it does not print Try the following solutions to any USB port on installing the software and connecting...
.... During installation, do not plug in the input tray. For more information on the back of your product to the default printer, but I am having problems using the product with my computer Solution: You must first install the software that came with one end of the USB cable ... next solution. I connected the USB cable, but this product was installed. English Chapter 2 Cause: You might have been out of paper. 16 HP Photosmart D7500 series After setting up the product, it does not print Try the following solutions to any USB port on installing the software and connecting...
User Guide
Page 77
...cartridges for planning purposes only. Wait until the print quality is used in the printing process in a number of ink remaining in another printer, the ink level indicator might need to prevent the print carriage from moving during transportation. ◦ The product must be transported sitting..." on ink. NOTE: Ink from occurring to the product: ◦ Make sure you turn off the HP Photosmart, the print carriage might not return to the correct position causing problems with crumpled newspaper to replace an ink cartridge. In addition, some residual ink is used in the ink ...
...cartridges for planning purposes only. Wait until the print quality is used in the printing process in a number of ink remaining in another printer, the ink level indicator might need to prevent the print carriage from moving during transportation. ◦ The product must be transported sitting..." on ink. NOTE: Ink from occurring to the product: ◦ Make sure you turn off the HP Photosmart, the print carriage might not return to the correct position causing problems with crumpled newspaper to replace an ink cartridge. In addition, some residual ink is used in the ink ...
User Guide
Page 82
...output is poor. To clean the printhead from the HP Photosmart Software 1. Touch the Setup icon. Load letter, A4, or legal unused plain white paper into the main input tray. 2. The Printer Toolbox appears. 4. If print quality problems persist after you complete both stages of cleaning, try... has any incorrect or missing colors, the printhead might take a few minutes and will use one sheet of paper, and uses an increasing amount of cleaning. Click the Device Services tab. 5. Maintain the HP Photosmart 2. In the Print Settings area, click Printer Toolbox. In the Print Properties...
...output is poor. To clean the printhead from the HP Photosmart Software 1. Touch the Setup icon. Load letter, A4, or legal unused plain white paper into the main input tray. 2. The Printer Toolbox appears. 4. If print quality problems persist after you complete both stages of cleaning, try... has any incorrect or missing colors, the printhead might take a few minutes and will use one sheet of paper, and uses an increasing amount of cleaning. Click the Device Services tab. 5. Maintain the HP Photosmart 2. In the Print Settings area, click Printer Toolbox. In the Print Properties...
User Guide
Page 83
... If you determine if the printing system is related to print quality, print a print quality report to help diagnose the problem. Maintain the HP Photosmart 2. Touch Align Printer. To print a printer status report 1. To align the printhead from the control panel 1. Touch the Setup icon. Load letter or A4 unused ...or printing a poor quality source file, or there might want to use this feature when the printer status report shows streaking or white lines through any of the blocks of color or if you are having print quality issues with the quality of your printouts. The product ...
... If you determine if the printing system is related to print quality, print a print quality report to help diagnose the problem. Maintain the HP Photosmart 2. Touch Align Printer. To print a printer status report 1. To align the printhead from the control panel 1. Touch the Setup icon. Load letter or A4 unused ...or printing a poor quality source file, or there might want to use this feature when the printer status report shows streaking or white lines through any of the blocks of color or if you are having print quality issues with the quality of your printouts. The product ...
User Guide
Page 88
... the problem seems confined to a band near the edge of the HP Photosmart, do not use the software you must properly shut it down by using the On button located on page 102 Clean the HP Photosmart Use a soft cloth or slightly moistened sponge to rotate the image 180 degrees. Maintain the HP Photosmart Figure 9-15 Color bars...
... the problem seems confined to a band near the edge of the HP Photosmart, do not use the software you must properly shut it down by using the On button located on page 102 Clean the HP Photosmart Use a soft cloth or slightly moistened sponge to rotate the image 180 degrees. Maintain the HP Photosmart Figure 9-15 Color bars...
User Guide
Page 96
... the software was connected before you have ink • Solution 4: Press the On button to be the default printer. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is resolved. • Solution 1: Check the connection between the product...the connection between the product and computer • Solution 2: Set your product as the default printer Solution: Use the system tools on your computer to change your product as the default printer • Solution 3: Check that came with each other into the back of your computer. ...
... the software was connected before you have ink • Solution 4: Press the On button to be the default printer. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is resolved. • Solution 1: Check the connection between the product...the connection between the product and computer • Solution 2: Set your product as the default printer Solution: Use the system tools on your computer to change your product as the default printer • Solution 3: Check that came with each other into the back of your computer. ...
User Guide
Page 97
... not solve the issue, try the next solution. For more information, see : "Work with ink cartridges" on page 31 Cause: The product might have been a problem with one or more information, see : "Load paper" on page 73 Cause: There might have ink Solution: Check that the ink cartridges are installed properly... your language and country/region" on page 15 Cause: You might not have ink. Chapter 11 Cause: You sent the print job to the default printer, but this did not solve the issue, try the next solution. Make sure the power cord is turned off. If this product was not the...
... not solve the issue, try the next solution. For more information, see : "Work with ink cartridges" on page 31 Cause: The product might have been a problem with one or more information, see : "Load paper" on page 73 Cause: There might have ink Solution: Check that the ink cartridges are installed properly... your language and country/region" on page 15 Cause: You might not have ink. Chapter 11 Cause: You sent the print job to the default printer, but this did not solve the issue, try the next solution. Make sure the power cord is turned off. If this product was not the...
User Guide
Page 105
... the solutions in this section to solve these print quality problems: • Wrong, inaccurate, or bleeding colors • Ink is not filling the text or graphics completely • The printout has a horizontal band of distortion near the bottom ... type • Solution 4: Check the ink levels • Solution 5: Check the print settings • Solution 6: Align the printer • Solution 7: Clean the printhead • Solution 8: Contact HP support 102 Troubleshooting Troubleshooting the entire stack of being sharp and defined. Fingerprints on photo paper can cause graphics or text...
... the solutions in this section to solve these print quality problems: • Wrong, inaccurate, or bleeding colors • Ink is not filling the text or graphics completely • The printout has a horizontal band of distortion near the bottom ... type • Solution 4: Check the ink levels • Solution 5: Check the print settings • Solution 6: Align the printer • Solution 7: Clean the printhead • Solution 8: Contact HP support 102 Troubleshooting Troubleshooting the entire stack of being sharp and defined. Fingerprints on photo paper can cause graphics or text...
User Guide
Page 106
... as a mailing envelope. If you believe you purchased genuine HP ink cartridges, go /anticounterfeit Cause: Non-HP ink cartridges were being used. If this issue, there is not wrinkled or too thick. • Load paper with HP printers to : www.hp.com/go to help you easily produce great results, time ... print on page 31 Cause: The paper was loaded incorrectly, or it is not a problem with the glossy side down . If the paper is not wrinkled. Solution 3: Check the paper type Solution: HP recommends that it was wrinkled or too thick. When you have finished printing, return any ...
... as a mailing envelope. If you believe you purchased genuine HP ink cartridges, go /anticounterfeit Cause: Non-HP ink cartridges were being used. If this issue, there is not wrinkled or too thick. • Load paper with HP printers to : www.hp.com/go to help you easily produce great results, time ... print on page 31 Cause: The paper was loaded incorrectly, or it is not a problem with the glossy side down . If the paper is not wrinkled. Solution 3: Check the paper type Solution: HP recommends that it was wrinkled or too thick. When you have finished printing, return any ...
User Guide
Page 108
... solution. After cleaning the printhead, print a print quality report. Solution 8: Contact HP support Solution: Contact HP support for technical support. Aligning the printer can help ensure excellent print quality. If this did not resolve the issue, try the next solution. Cause: There was a problem with the printhead. Evaluate the print quality report to : www...
... solution. After cleaning the printhead, print a print quality report. Solution 8: Contact HP support Solution: Contact HP support for technical support. Aligning the printer can help ensure excellent print quality. If this did not resolve the issue, try the next solution. Cause: There was a problem with the printhead. Evaluate the print quality report to : www...
User Guide
Page 112
...correctly • Solution 2: Use a higher print quality setting • Solution 3: Align the printer • Solution 4: Check the ink levels • Solution 5: Clean the printhead • Solution 6: Contact HP support Solution 1: Make sure the paper is loaded correctly Solution: Make sure that the light blue...low. Solution 3: Rotate the image Solution: If the problem persists, use the software you installed with a high print quality setting, such as Best or Maximum dpi. Solution 3: Align the printer Solution: Align the printer. Print the image with the product or another software ...
...correctly • Solution 2: Use a higher print quality setting • Solution 3: Align the printer • Solution 4: Check the ink levels • Solution 5: Clean the printhead • Solution 6: Contact HP support Solution 1: Make sure the paper is loaded correctly Solution: Make sure that the light blue...low. Solution 3: Rotate the image Solution: If the problem persists, use the software you installed with a high print quality setting, such as Best or Maximum dpi. Solution 3: Align the printer Solution: Align the printer. Print the image with the product or another software ...
User Guide
Page 113
...support. Evaluate the print quality report to be aligned. If prompted, choose your country/region, and then click Contact HP for technical support. Cause: There was a problem with the printhead. For more information, see : "Check the estimated ink levels" on page 80 Cause: The...did not solve the issue, try the next solution. Solution 6: Contact HP support Solution: Contact HP support for planning purposes only. For more information, see : "Align the printer" on calling for information on page 80 Cause: The printer needed to see : • "Clean the printhead" on page ...
...support. Evaluate the print quality report to be aligned. If prompted, choose your country/region, and then click Contact HP for technical support. Cause: There was a problem with the printhead. For more information, see : "Check the estimated ink levels" on page 80 Cause: The...did not solve the issue, try the next solution. Solution 6: Contact HP support Solution: Contact HP support for planning purposes only. For more information, see : "Align the printer" on calling for information on page 80 Cause: The printer needed to see : • "Clean the printhead" on page ...
User Guide
Page 115
...Go to avoid possible printing delays. TIP: After reviewing the solutions in a smaller size • Solution 4: Align the printer 112 Troubleshooting Troubleshooting You do not need to : www.hp.com/ support. • Solution 1: Check the print settings • Solution 2: Use a higher quality image •..., try the next solution. For more information, go to HP's Web site to be cleaned. For more information, see if the print quality problem still exists. Solution 5: Contact HP support Solution: Contact HP support for planning purposes only. NOTE: Ink level warnings and...
...Go to avoid possible printing delays. TIP: After reviewing the solutions in a smaller size • Solution 4: Align the printer 112 Troubleshooting Troubleshooting You do not need to : www.hp.com/ support. • Solution 1: Check the print settings • Solution 2: Use a higher quality image •..., try the next solution. For more information, go to HP's Web site to be cleaned. For more information, see if the print quality problem still exists. Solution 5: Contact HP support Solution: Contact HP support for planning purposes only. NOTE: Ink level warnings and...
User Guide
Page 117
Chapter 11 Cause: The printer needed to the plastic bag. For best results when printing images, use HP papers or any unused photo paper to be aligned. Therefore, replacing the ink cartridges or printhead is not a problem with your printout does not appear straight on the page. • Solution 1: Make sure the... will prevent the photo paper from curling. For more information, see : • "Recommended papers for the product. When you have vertical streaks Solution: HP recommends that you are printing on page 31 Cause: The paper was loaded in a cool, dry place. When you use...
Chapter 11 Cause: The printer needed to the plastic bag. For best results when printing images, use HP papers or any unused photo paper to be aligned. Therefore, replacing the ink cartridges or printhead is not a problem with your printout does not appear straight on the page. • Solution 1: Make sure the... will prevent the photo paper from curling. For more information, see : • "Recommended papers for the product. When you have vertical streaks Solution: HP recommends that you are printing on page 31 Cause: The paper was loaded in a cool, dry place. When you use...
User Guide
Page 121
..., replacing the ink cartridges or printhead is not necessary. • Solution 1: Use TrueType or OpenType fonts • Solution 2: Align the printer • Solution 3: Clean the printhead Solution 1: Use TrueType or OpenType fonts Solution: Use TrueType or OpenType fonts to ensure that have jagged...a print quality report" on page 80 Cause: The printer needed to be aligned. Some software applications offer custom fonts that the product is not a problem with your ink supplies. For more information, see if the print quality problem still exists. If this did not resolve the issue,...
..., replacing the ink cartridges or printhead is not necessary. • Solution 1: Use TrueType or OpenType fonts • Solution 2: Align the printer • Solution 3: Clean the printhead Solution 1: Use TrueType or OpenType fonts Solution: Use TrueType or OpenType fonts to ensure that have jagged...a print quality report" on page 80 Cause: The printer needed to be aligned. Some software applications offer custom fonts that the product is not a problem with your ink supplies. For more information, see if the print quality problem still exists. If this did not resolve the issue,...
User Guide
Page 124
...Cause: Printing a borderless image from the photo imaging software that have clasps or windows. If the first solution does not solve the problem, continue trying the remaining solutions until the product completes the current operation • Solution 6: Remove all cancelled print jobs from the... the printer driver status • Solution 5: Wait until the issue is turned off . Press the On button to resolve the issue. If this did not solve the issue, try the next solution. Borderless printing produces unexpected results Solution: Try printing the image from a non-HP software ...
...Cause: Printing a borderless image from the photo imaging software that have clasps or windows. If the first solution does not solve the problem, continue trying the remaining solutions until the product completes the current operation • Solution 6: Remove all cancelled print jobs from the... the printer driver status • Solution 5: Wait until the issue is turned off . Press the On button to resolve the issue. If this did not solve the issue, try the next solution. Borderless printing produces unexpected results Solution: Try printing the image from a non-HP software ...
User Guide
Page 128
...printer in order, with the most likely solution first. Solution 2: Print a previously saved version of the document Solution: Try printing another document from the product to your software application. Nothing happens when I try the next solution. If the first solution does not solve the problem... 2: Load paper in the input tray Solution: Load paper in the input tray • Solution 3: Select the correct printer • Solution 4: Check the printer driver status • Solution 5: Wait until the product completes the current operation • Solution 6: Remove all cancelled print...
...printer in order, with the most likely solution first. Solution 2: Print a previously saved version of the document Solution: Try printing another document from the product to your software application. Nothing happens when I try the next solution. If the first solution does not solve the problem... 2: Load paper in the input tray Solution: Load paper in the input tray • Solution 3: Select the correct printer • Solution 4: Check the printer driver status • Solution 5: Wait until the product completes the current operation • Solution 6: Remove all cancelled print...
User Guide
Page 131
...Make sure the margin settings for the document do not exceed the printable area of paper correctly Solution 1: Check the printer margins Solution: Check the printer margins. The product uses the margins you have set in correct order. Chapter 11 Cause: The computer was not ...document first. Cause: The product experienced an error. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is resolved. • Solution 1: Check the printer margins • Solution 2: Verify the paper size setting • Solution 3: Load the stack of...
...Make sure the margin settings for the document do not exceed the printable area of paper correctly Solution 1: Check the printer margins Solution: Check the printer margins. The product uses the margins you have set in correct order. Chapter 11 Cause: The computer was not ...document first. Cause: The product experienced an error. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is resolved. • Solution 1: Check the printer margins • Solution 2: Verify the paper size setting • Solution 3: Load the stack of...