HP C1113F Drive - Optical Disk

HP C1113F Drive

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HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version


Page 1
... L&TT 3 How do I run L&TT 4 How do I check my drive is installed correctly 6 How do I use L&TT to find my drive serial number 7 How do I verify that my drive's firmware is up to date 8 How do I check the health of my drive 10 How do I generate a support ticket 11 How do I run the... Library and Tape Tools FAQ Other languages: French, German, Spanish, Italian, Korean, Japanese, Chinese This document: www.hp.com/support/lttfaq Windows GUI version This document is the Drive Assessment test recommended 15 How do I check the health of my data cartridge? (LTO only 16 How do I check the health...
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HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version


Page 3
How do I install L&TT? • L&TT is most likely to be another server if you are using a SAN. • You will need the tape driver installed to run the performance tests. This is available for free download from http://www.hp.com/support/tapetools and on any server that came with your drive. The download version is preferred as it could be the backup server, but it is the latest version. • Install L&TT on the CD that can "see" your tape drive.
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HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version


Page 4
Use defaults in pop-ups 5. Select the device you want to scan and find your devices 6. Turn off services that may lock the tape drive such as backup software services and Removable Storage Service (RSM) 3. Wait for L&TT to work with Double click on the desktop icon 4. How do I run L&TT? 1. Install L&TT 2.
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HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version


Page 6
Any issues should be requested by support If it can, select that device and run L&TT 2. it finds your device during the scan 3. See if it will be corrected before attempting to verify the HBA, cabling and drive are not causing any bottlenecks 4. Install and run the device performance test to use - Leave L&TT installed for future use the drive 5. How do I check my drive is installed correctly? 1.
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HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version


Page 7
How do I use L&TT to find my drive serial number? • Install and run L&TT • Select the device and click Identity on the toolbar. • The serial number is displayed under the Device Information tab. • It is also available from the support ticket.
View Manual Page

HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version


Page 8
Install and run L&TT 2. In the Local Firmware Files tab, click Get Firmware from Web. If not please refer to date? Select the device and click Firmware on the toolbar. 3. How do I verify that my drive's firmware is up to the user guide. 1. You will need internet access for this.
View Manual Page

HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version


Page 10
... test assesses the health of the drive and provides recommendations if issues are still uncertain about the drive's health, run the Drive Assessment test. • 15 minute assessment 1. Run the Drive Assessment test with appropriate recommendations. 3. If the test passes, the drive is okay. 3. Generate a support ticket for the drive 2. If you have used a good data...
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HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version


Page 11
The support ticket contains a section called Device Analysis, which examines the logs within the drive and gives an assessment of their health along with appropriate recommendations. In the Support ticket tab, click Extract or Refresh Device Data. 4. Install and run L&TT 2. Select the device and click Support on the toolbar. 3. How do I generate a support ticket? 1. The ticket viewer will appear. Use this to examine the ticket. Click View Support Ticket. 5.
View Manual Page

HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version


Page 13
... attention. The test will take 10-15 minutes. 6. Select the device and click Test on the toolbar. 3. Select the Drive Assessment test from Test Group. • Leave the options as default. • Use a known good, preferably new, tape that can be observed but are not ...critical. 8. Click Start Test. Open the Test Results tab to see the results of the test. 7. How do I run L&TT 2. Contact HP support and send the results in the ResultLog.ltt file. Warnings should be overwritten. 5. In the Test Execution tab, select the...
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HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version


Page 15
... of the problem. The test evaluates whether or not a specific drive/tape combination will perform backups and restores as expected. If the test passes, the drive is the Drive Assessment test recommended? Why is fine. HP recommends that you use a known good (preferably new) tape to... accurately determine the health of your drive. Contact support in this indicates a faulty drive. The Drive Assessment test automates HP engineering expertise to ensure that the test is okay and a problem remains, examine other system components or ...
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HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version


Page 16
...age of the tape from a load/unload perspective. Repeat the procedure with the tape. If any of the data as viewed by the drives that drive. 3. Drive measurements measures the quality of these categories display questionable information, there may be an issue with a trusted, good quality tape to Detailed ... cartridge? (LTO only) 1. Generate a support ticket for that wrote it. d. c. Data on the tape. Load the data cartridge into an LTO drive of the tape from a data volume perspective. Go to compare results. Load/unload life shows the age of known good health. 2.
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HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version


Page 17
Select the device and click Test on the toolbar. 4. Click Start Test. Open the Test Results tab to see the results of known good health. 2. Select the Media Validation test from Test Group. 6. In the Test Execution tab, select the drive 5. Load the data cartridge into a drive of the test. The test will read the whole tape so may take a long time. 7. Install and run L&TT 3. How do I check the health of my data cartridge? (Non-LTO) 1.
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HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version


Page 18
... following information: o Data on tape measures the quality of the data as viewed by the drives that wrote it. 3. After the backup, generate a support ticket for the drive on the tape. o Drive measurements measures the quality of the data written on which the backup was performed. 2. If ...any of these categories display warnings, the backup may be suspect. Repeat the backup using a different drive and tape combination. Was my backup successful? (LTO only) 1. Go to Detailed Device information > Tape at address > (loaded tape) > Cartridge ...
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HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version


Page 19
Go to Detailed Device information > Tape at address > Ejected Tape > Cartridge Usage section of the support ticket to see the number of cleans performed and the estimated number of cleans remaining. After the clean is finished, generate a support ticket for the drive that was just cleaned. 3. Perform a clean as you normally would. 2. How many more uses are left with this cleaning cartridge? (LTO only) 1.
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HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version


Page 20
To determine backup performance, you must measure how fast the disks can deliver data and how fast data can be written to measure the speed of the backup application. Note this test is significantly slower. Backup performance will my backups be the slower of these two measurements. • Use the Device Performance test to measure the speed of the tape drive. • Use the System Performance Backup Pre-test to the tape. Please check with your backup vendor if actual backup performance is independent of the disk subsystem. How fast will be ?
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HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version


Page 21
Restore performance will my restores be written to measure the speed of the disk subsystem. Note this test is significantly slower. To determine restore performance, you must measure how fast data can be read reads from tape and how fast data can be ? Please check with your backup vendor if actual backup performance is independent of the backup application and uses test restore data. How fast will be the slower of these two measurements. • Use the Device Performance test to measure the speed of the tape drive. • Use the System Performance Restore Pre-test to disk.
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HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version


Page 22
Install and run the Device Performance test? 1. Set parameters as preferred - How do I run L&TT 2. Select the device and click Dev Perf on the toolbar. 3. See Drive Performance Results tab for results and start 4. or as shown -
View Manual Page

HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version


Page 26
... much data can be the same as shown - Select the device and click Dev Perf on the tape. 1. The amount of the tape/drive combination. Note the Test Size is set to a tape is impacted by the compression ratio of the data and the error rate performance of data ...written that can I write to measure a specific tape/drive combination. It may not be written to Full Tape 5. and start. or choose a different compression ratio - Note - Set parameters as the capacity marked on the...
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HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version


Page 33
Select Drive Configuration Utility from Test Group. 4. Select the device and click Test on or off Prevent Media Removal or hardware Data Compression? 1. Click Options... to configure Prevent Media Removal and Data Compression. 5. Start the test How do I turn on the toolbar. 3. Install and run L&TT 2.

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  • HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version
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