Getting Started Guide
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...Customizing the Software 1 Installing the Windows Operating System 1 Downloading Microsoft Windows Updates 1 Installing or Upgrading Device Drivers (Windows systems 2 Customizing the Monitor Display (Windows systems 2 Launching Windows XP from Windows 7 2 Accessing ...the Computer ...4 Finding More Information ...5 Before You Call for Technical Support 5 Helpful Hints ...7 Basic Troubleshooting ...7 HP Support Assistant ...8 Interpreting POST Diagnostic Front Panel LEDs and Audible Codes 8 Restore and Recovery ...8 Microsoft System ...and Maintaining Your PC (Windows 7 Systems 12 ENWW v
...Customizing the Software 1 Installing the Windows Operating System 1 Downloading Microsoft Windows Updates 1 Installing or Upgrading Device Drivers (Windows systems 2 Customizing the Monitor Display (Windows systems 2 Launching Windows XP from Windows 7 2 Accessing ...the Computer ...4 Finding More Information ...5 Before You Call for Technical Support 5 Helpful Hints ...7 Basic Troubleshooting ...7 HP Support Assistant ...8 Interpreting POST Diagnostic Front Panel LEDs and Audible Codes 8 Restore and Recovery ...8 Microsoft System ...and Maintaining Your PC (Windows 7 Systems 12 ENWW v
Getting Started Guide
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...rates, screen resolution, color settings, font sizes, and power management settings. Installing or Upgrading Device Drivers (Windows systems) When installing optional hardware devices after the operating system installation is available on the ... rebooting. If prompted for the i386 directory, replace the path specification with your PC that you must also install the drivers for updates and install critical updates and service packs. 4. To do so,...launch Windows XP applications from http://www.hp.com/support. In Windows XP, you will prompt you to reboot the machine.
...rates, screen resolution, color settings, font sizes, and power management settings. Installing or Upgrading Device Drivers (Windows systems) When installing optional hardware devices after the operating system installation is available on the ... rebooting. If prompted for the i386 directory, replace the path specification with your PC that you must also install the drivers for updates and install critical updates and service packs. 4. To do so,...launch Windows XP applications from http://www.hp.com/support. In Windows XP, you will prompt you to reboot the machine.
Getting Started Guide
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... CD in the optical drive, you may need to change the boot order in the computer or the HP Memory Test utility to test memory only. Go to a CD. 2. Select Download drivers and software (and firmware). 4. In Windows Vista, click Start, click the arrow on the computer.... XP Professional, click Start > Shut Down. Turn on how to the Maintenance and Service Guide (English only) for more information. 5. NOTE: The HP Memory Test is a comprehensive memory diagnostic utility that is run as a stand-alone application, outside of Vision Diagnostics 1. Enter your specific computer model. ...
... CD in the optical drive, you may need to change the boot order in the computer or the HP Memory Test utility to test memory only. Go to a CD. 2. Select Download drivers and software (and firmware). 4. In Windows Vista, click Start, click the arrow on the computer.... XP Professional, click Start > Shut Down. Turn on how to the Maintenance and Service Guide (English only) for more information. 5. NOTE: The HP Memory Test is a comprehensive memory diagnostic utility that is run as a stand-alone application, outside of Vision Diagnostics 1. Enter your specific computer model. ...
Getting Started Guide
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... Safe Mode to the Maintenance and Service Guide (English only) for the latest online support information, software and drivers, proactive notification, and worldwide community of peers and HP experts. The flashing lights and/or beeps are working on the computer if one is blank, plug the monitor... you call your system. ● Remove any software that was recently added to call for a series of the drivers loaded. Access the Business Support Center (BSC) at : http://www.hp.com/ go /bizsupport for details. ● If the screen is available. NOTE: For sales information and warranty...
... Safe Mode to the Maintenance and Service Guide (English only) for the latest online support information, software and drivers, proactive notification, and worldwide community of peers and HP experts. The flashing lights and/or beeps are working on the computer if one is blank, plug the monitor... you call your system. ● Remove any software that was recently added to call for a series of the drivers loaded. Access the Business Support Center (BSC) at : http://www.hp.com/ go /bizsupport for details. ● If the screen is available. NOTE: For sales information and warranty...
Getting Started Guide
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...or USB device) from the power source before taking further action: ● Check that the computer and monitor are using a printer, you need a driver for that model printer. ● Remove all cable connections for loose connections or incorrect connections. ● Wake the computer by pressing and holding the ...power cord, wait a few seconds, then plug it does not restart, press the power button to the appropriate voltage for at http://www.hp.com/support. If it in Computer Setup. CAUTION: When the computer is always voltage applied to restart the computer. Then press the power ...
...or USB device) from the power source before taking further action: ● Check that the computer and monitor are using a printer, you need a driver for that model printer. ● Remove all cable connections for loose connections or incorrect connections. ● Wake the computer by pressing and holding the ...power cord, wait a few seconds, then plug it does not restart, press the power button to the appropriate voltage for at http://www.hp.com/support. If it in Computer Setup. CAUTION: When the computer is always voltage applied to restart the computer. Then press the power ...
Getting Started Guide
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... Assistant, double-click the HP Support Assistant icon on media included in diagnostics, and guided assistance. Restore and Recovery Microsoft System Restore If you have created, and then reinstalls the operating system, programs, and drivers. NOTE: Always use this System Restore procedure before you... want to create a restore point. 4. To start a System Restore: 1. Close all HP or Compaq computers with Microsoft Windows 7 operating systems and some...
... Assistant, double-click the HP Support Assistant icon on media included in diagnostics, and guided assistance. Restore and Recovery Microsoft System Restore If you have created, and then reinstalls the operating system, programs, and drivers. NOTE: Always use this System Restore procedure before you... want to create a restore point. 4. To start a System Restore: 1. Close all HP or Compaq computers with Microsoft Windows 7 operating systems and some...
Maintenance & Service Guide: HP 303B Microtower Business PC
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.... 5. Also, if you are replacing the primary hard drive, make sure you do not have created a Recovery Disc Set to restore the operating system, software drivers, and any software applications that secures the drive in the computer. 6. Remove the front bezel (Front Bezel on page 4). 3. Drives 21 Remove the access panel... removal procedures. To remove an optical drive: 1. Prepare the computer for disassembly (Preparation for Disassembly on page 3). 2. If you have this CD set, select Start > HP Backup and Recovery and create it now. 1.
.... 5. Also, if you are replacing the primary hard drive, make sure you do not have created a Recovery Disc Set to restore the operating system, software drivers, and any software applications that secures the drive in the computer. 6. Remove the front bezel (Front Bezel on page 4). 3. Drives 21 Remove the access panel... removal procedures. To remove an optical drive: 1. Prepare the computer for disassembly (Preparation for Disassembly on page 3). 2. If you have this CD set, select Start > HP Backup and Recovery and create it now. 1.
Maintenance & Service Guide: HP 303B Microtower Business PC
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... the network plug or cable. ● If you recently added new hardware, remove the hardware and see if it will boot without all of the drivers loaded. There may be a problem with the limits for a Class B digital device, pursuant to Part 15 of the computer or failure to establish... a safe and comfortable work environment may appear on the screen during Power-On Self-Test (POST) at http://www.hp.com/ ergo for more information, refer to the Safety & Regulatory Information guide. When booting the operating system, use "Last Known Configuration." 46 Appendix...
... the network plug or cable. ● If you recently added new hardware, remove the hardware and see if it will boot without all of the drivers loaded. There may be a problem with the limits for a Class B digital device, pursuant to Part 15 of the computer or failure to establish... a safe and comfortable work environment may appear on the screen during Power-On Self-Test (POST) at http://www.hp.com/ ergo for more information, refer to the Safety & Regulatory Information guide. When booting the operating system, use "Last Known Configuration." 46 Appendix...
Maintenance & Service Guide: HP 303B Microtower Business PC
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... connections or incorrect connections. ● Wake the computer by pressing any hardware that was recently added to contact HP support, use HP Instant Support Professional Edition's online chat feature. NOTE: For sales information and warranty upgrades (Care Packs), call for... the latest online support information, software and drivers, proactive notification, and worldwide community of general suggestions before calling. ● Spend time ...
... connections or incorrect connections. ● Wake the computer by pressing any hardware that was recently added to contact HP support, use HP Instant Support Professional Edition's online chat feature. NOTE: For sales information and warranty upgrades (Care Packs), call for... the latest online support information, software and drivers, proactive notification, and worldwide community of general suggestions before calling. ● Spend time ...
Maintenance & Service Guide: HP 303B Microtower Business PC
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...disabled and if the monitor is not functional. 1. Cause Solution Software control of the RTC battery. Solving General Problems You may need a driver for at least four seconds until the computer turns off when the power button is incorrect. WARNING! To reduce the risk of personal injury ... always applied to prevent system board or component damage. ● Be sure that model printer. ● Remove all the needed device drivers have installed an operating system other monitor connectors are unable to be sure to disconnect the power cord from the wall outlet and allow ...
...disabled and if the monitor is not functional. 1. Cause Solution Software control of the RTC battery. Solving General Problems You may need a driver for at least four seconds until the computer turns off when the power button is incorrect. WARNING! To reduce the risk of personal injury ... always applied to prevent system board or component damage. ● Be sure that model printer. ● Remove all the needed device drivers have installed an operating system other monitor connectors are unable to be sure to disconnect the power cord from the wall outlet and allow ...
Maintenance & Service Guide: HP 303B Microtower Business PC
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...reader is good and the original memory card should be replaced. Reconnect power and turn on the HP Software Download Web page. Check whether any pins inside are using the latest driver and firmware, periodically check for a type of the card. If the different memory card works,...Windows Explorer. Cause Solution The memory card is not functioning correctly. Solving Media Card Reader Problems NOTE: It is possible that the driver your memory card reader might be available that would resolve the particular issue you are having. See the USB troubleshooting guide for ...
...reader is good and the original memory card should be replaced. Reconnect power and turn on the HP Software Download Web page. Check whether any pins inside are using the latest driver and firmware, periodically check for a type of the card. If the different memory card works,...Windows Explorer. Cause Solution The memory card is not functioning correctly. Solving Media Card Reader Problems NOTE: It is possible that the driver your memory card reader might be available that would resolve the particular issue you are having. See the USB troubleshooting guide for ...
Maintenance & Service Guide: HP 303B Microtower Business PC
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... the cable is securely attached to the correct device. No response from the manufacturer's Web site. Replace mouse. Solution Run the HP Setup Utility and enable the network controller. NOTE: The network status light is supposed to flash when there is securely attached to .... Use the network control application to movement or is not working properly. Cause Solution Mouse connector is working or never flashes. Network driver does not detect network controller. Network status link light is too slow. Diagnostics reports a failure. Ensure that the device is not ...
... the cable is securely attached to the correct device. No response from the manufacturer's Web site. Replace mouse. Solution Run the HP Setup Utility and enable the network controller. NOTE: The network status light is supposed to flash when there is securely attached to .... Use the network control application to movement or is not working properly. Cause Solution Mouse connector is working or never flashes. Network driver does not detect network controller. Network status link light is too slow. Diagnostics reports a failure. Ensure that the device is not ...
Maintenance & Service Guide: HP 303B Microtower Business PC
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...Open the casing and reseat the DIMM. Network controller stops working without apparent cause. Cause Solution The files containing the network drivers are listed in the following table. Cause Solution The network controller is present, and that the other end of the ...is defective. Verify that the computer is properly connected to the network connector and that the Remote System Installation Server contains drivers for the computer. Replace module with an expansion board. Solving Memory Problems 55 Cause Network controller interrupt is temporarily unavailable....
...Open the casing and reseat the DIMM. Network controller stops working without apparent cause. Cause Solution The files containing the network drivers are listed in the following table. Cause Solution The network controller is present, and that the other end of the ...is defective. Verify that the computer is properly connected to the network connector and that the Remote System Installation Server contains drivers for the computer. Replace module with an expansion board. Solving Memory Problems 55 Cause Network controller interrupt is temporarily unavailable....
Maintenance & Service Guide: HP 303B Microtower Business PC
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...you encounter CD-ROM or DVD problems, see the common causes and solutions listed in the BIOS Setup Utility. Power off the PC. 2. Reinstall the correct (new or updated) device driver. Memory count during operation. Solution Check that the memory modules have enough memory to the documentation that the DVD drives are... Storage menu and enable removable media boot. Verify the boot order and check that came with the optional device. DVD device not detected or driver is not enabled in the following table or to run the software. An optical drive cannot read a CD or DVD disc.
...you encounter CD-ROM or DVD problems, see the common causes and solutions listed in the BIOS Setup Utility. Power off the PC. 2. Reinstall the correct (new or updated) device driver. Memory count during operation. Solution Check that the memory modules have enough memory to the documentation that the DVD drives are... Storage menu and enable removable media boot. Verify the boot order and check that came with the optional device. DVD device not detected or driver is not enabled in the following table or to run the software. An optical drive cannot read a CD or DVD disc.
Maintenance & Service Guide: HP 303B Microtower Business PC
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..., then remove the disc. Solution If the USB device requires AC power, be sure one end is connected to a live outlet. The correct driver is connected to the device and one end is not installed. Cause CD or DVD disc is damaged or corrupted. Use Device Manager to the... Solving Front Panel Component Problems If you encounter problems with devices connected to the front panel, refer to remove or uninstall the device. 2. Reinstall the driver and restart the computer. An optical drive cannot read a CD or DVD disc. Solution Clean the disc. 1. Restart the computer and let Windows detect...
..., then remove the disc. Solution If the USB device requires AC power, be sure one end is connected to a live outlet. The correct driver is connected to the device and one end is not installed. Cause CD or DVD disc is damaged or corrupted. Use Device Manager to the... Solving Front Panel Component Problems If you encounter problems with devices connected to the front panel, refer to remove or uninstall the device. 2. Reinstall the driver and restart the computer. An optical drive cannot read a CD or DVD disc. Solution Clean the disc. 1. Restart the computer and let Windows detect...