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... will receive the utmost satisfaction and enjoyment from all of us at Gateway. Please read this manual carefully to high-quality, brand-name components at www.gateway.com. 2 You have a problem, our knowledgeable, dedicated customer service department will be pleased with our range... of your new Gateway notebook for purchasing our notebook! Visit the Gateway Support Web site at affordable prices. CHAPTER ...
... will receive the utmost satisfaction and enjoyment from all of us at Gateway. Please read this manual carefully to high-quality, brand-name components at www.gateway.com. 2 You have a problem, our knowledgeable, dedicated customer service department will be pleased with our range... of your new Gateway notebook for purchasing our notebook! Visit the Gateway Support Web site at affordable prices. CHAPTER ...
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Many provide FAQs (Frequently Asked Questions), a search feature, articles about their software, tutorials, and forums where problems and issues are using the program. You can access most online help If you are connected to the Internet, many programs provide information online so ...
Many provide FAQs (Frequently Asked Questions), a search feature, articles about their software, tutorials, and forums where problems and issues are using the program. You can access most online help If you are connected to the Internet, many programs provide information online so ...
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... Update, click Start, then click Help and Support. Windows can routinely check for the latest updates for your notebook's system software up to fix the problem. To schedule automatic updates: 1 Click (Start), Control Panel, then click Security. 2 Click Security Center. Windows checks the Microsoft web site to see if any updates...
... Update, click Start, then click Help and Support. Windows can routinely check for the latest updates for your notebook's system software up to fix the problem. To schedule automatic updates: 1 Click (Start), Control Panel, then click Security. 2 Click Security Center. Windows checks the Microsoft web site to see if any updates...
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... gathers information about traveling securely with your notebook, see "Traveling with Your Notebook" in your Reference Guide. 69 To fix the problem, click on the Internet. Traveling securely For information about the latest bugs, security alerts, and updates from BigFix sites on that icon... to the schedule settings, then click OK. BigFix monitors your changes to open BigFix. www.gateway.com 4 Click Change Settings. The Change Settings dialog box opens. BigFix 5 Make your notebook for problems and conflicts. Your notebook may include BigFix.
... gathers information about traveling securely with your notebook, see "Traveling with Your Notebook" in your Reference Guide. 69 To fix the problem, click on the Internet. Traveling securely For information about the latest bugs, security alerts, and updates from BigFix sites on that icon... to the schedule settings, then click OK. BigFix monitors your changes to open BigFix. www.gateway.com 4 Click Change Settings. The Change Settings dialog box opens. BigFix 5 Make your notebook for problems and conflicts. Your notebook may include BigFix.
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...For information on running smoothly. Windows Update can always get the most recent updates and fixes to open BigFix. To fix the problem, click on page 59. It automatically gathers information about BigFix, click Help, then click Tutorial. 92 CHAPTER 8: Maintaining Your ...Windows Update, click Start, then click Help and Support. Using BigFix BigFix monitors your notebook up hard drives X X Scan hard drive for problems and conflicts. Maintenance task Weekly Monthly When needed Check for viruses X X X Run Windows Update X X Manage hard drive space X Clean...
...For information on running smoothly. Windows Update can always get the most recent updates and fixes to open BigFix. To fix the problem, click on page 59. It automatically gathers information about BigFix, click Help, then click Tutorial. 92 CHAPTER 8: Maintaining Your ...Windows Update, click Start, then click Help and Support. Using BigFix BigFix monitors your notebook up hard drives X X Scan hard drive for problems and conflicts. Maintenance task Weekly Monthly When needed Check for viruses X X X Run Windows Update X X Manage hard drive space X Clean...
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...for errors, click Start, then click Help and Support. www.gateway.com Checking the hard drive for errors The Error-checking program examines the hard drive for physical flaws and file and folder problems. This program corrects file and folder problems and marks flawed areas on -screen instructions. 5 Click OK.... Your drive is being used, so if you try to check for errors: 1 Click (Start) then click Computer. If you encounter hard drive problems. To check the hard drive for errors, click Properties, then click the Tools tab. 3 Click Check Now, then click Start. After Windows has...
...for errors, click Start, then click Help and Support. www.gateway.com Checking the hard drive for errors The Error-checking program examines the hard drive for physical flaws and file and folder problems. This program corrects file and folder problems and marks flawed areas on -screen instructions. 5 Click OK.... Your drive is being used, so if you try to check for errors: 1 Click (Start) then click Computer. If you encounter hard drive problems. To check the hard drive for errors, click Properties, then click the Tools tab. 3 Click Check Now, then click Start. After Windows has...
8512936 - Gateway Notebook Reference Guide R0
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Contents Chapter 1: About This Reference 1 About this guide 2 Accessing your online User Guide 2 Gateway contact information 2 Contacting Gateway Customer Care 2 Gateway model and serial number 3 Microsoft Certificate of Authenticity 3 For more information 3 Chapter 2: Checking Out Your Notebook . . . . . 5 Front 6 ...your notebook 19 Avoiding discomfort and injury from repetitive strain . . 19 Connecting the AC adapter 20 Protecting from power source problems 21 Connecting to a broadband modem or network 22 Connecting the optional dial-up modem 23 Starting your notebook 24 Waking ...
Contents Chapter 1: About This Reference 1 About this guide 2 Accessing your online User Guide 2 Gateway contact information 2 Contacting Gateway Customer Care 2 Gateway model and serial number 3 Microsoft Certificate of Authenticity 3 For more information 3 Chapter 2: Checking Out Your Notebook . . . . . 5 Front 6 ...your notebook 19 Avoiding discomfort and injury from repetitive strain . . 19 Connecting the AC adapter 20 Protecting from power source problems 21 Connecting to a broadband modem or network 22 Connecting the optional dial-up modem 23 Starting your notebook 24 Waking ...
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... Care at the location shown on and off your notebook and leave your 21 For more information, see "Front" on page 2. www.gateway.com 2 Connect the AC adapter to your notebook can increase to levels far above normal levels and cause data loss or system damage. ... toggle the status lights on the Customer Care label. Protecting from your notebook, then plug it turns on: • Unplug the adapter from power source problems During a power surge, the voltage level of electricity coming into your notebook's power connector. 3 Plug the power cord into a different wall outlet. 4 When...
... Care at the location shown on and off your notebook and leave your 21 For more information, see "Front" on page 2. www.gateway.com 2 Connect the AC adapter to your notebook can increase to levels far above normal levels and cause data loss or system damage. ... toggle the status lights on the Customer Care label. Protecting from your notebook, then plug it turns on: • Unplug the adapter from power source problems During a power surge, the voltage level of electricity coming into your notebook's power connector. 3 Plug the power cord into a different wall outlet. 4 When...
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...the notebook's software (also called recovering or restoring your system You can solve most conditions. Caution To prepare your system under most notebook problems by following the information in "Troubleshooting" on page 93. 91 Cleaning CDs or DVDs Wipe from the center to the edge, not... want to recover your notebook for software and device driver recovery" on page 115 or in the technical support pages at www.gateway.com. www.gateway.com Consider removing the battery from your notebook while using a product made especially for the purpose. For instructions, see "Preparing ...
...the notebook's software (also called recovering or restoring your system You can solve most conditions. Caution To prepare your system under most notebook problems by following the information in "Troubleshooting" on page 93. 91 Cleaning CDs or DVDs Wipe from the center to the edge, not... want to recover your notebook for software and device driver recovery" on page 115 or in the technical support pages at www.gateway.com. www.gateway.com Consider removing the battery from your notebook while using a product made especially for the purpose. For instructions, see "Preparing ...
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...installed at the factory, see "Recovering your system to a previous state when everything was working correctly, the problem may be to follow that product's documentation or support Web site. • If re-installing software or drivers does not ... by returning your system to its factory condition" on page 99. • If nothing else has solved the problem and you created. • To re-install Windows using the Windows DVD, see "Recovering your system using the... drive is completely erased or corrupted, your pre-installed software and device drivers using Gateway Recovery Center. 92
...installed at the factory, see "Recovering your system to a previous state when everything was working correctly, the problem may be to follow that product's documentation or support Web site. • If re-installing software or drivers does not ... by returning your system to its factory condition" on page 99. • If nothing else has solved the problem and you created. • To re-install Windows using the Windows DVD, see "Recovering your system using the... drive is completely erased or corrupted, your pre-installed software and device drivers using Gateway Recovery Center. 92
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...point each day, and also each time you can also create a restore point manually. In most cases of hard-to-resolve software problems, you install software or device drivers. You can return to get your system settings and saves them as restore points. Help For more... "Manually creating a restore point" on page 101. To restore using Microsoft System Restore, click Start, then click Help and Support. www.gateway.com Using Microsoft System Restore Microsoft System Restore periodically takes "snapshots" of these restore points to one of your system running again. Type windows...
...point each day, and also each time you can also create a restore point manually. In most cases of hard-to-resolve software problems, you install software or device drivers. You can return to get your system settings and saves them as restore points. Help For more... "Manually creating a restore point" on page 101. To restore using Microsoft System Restore, click Start, then click Help and Support. www.gateway.com Using Microsoft System Restore Microsoft System Restore periodically takes "snapshots" of these restore points to one of your system running again. Type windows...
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...to select Repair Your Computer, then press ENTER. Your notebook restarts. 2 If you cannot run Windows: a Click (Start), All Programs, Gateway Recovery Center, then click Gateway Recovery Center. To delete everything on or restart your notebook. b Click Recovery, then click Next. b While the notebook is called a factory...Options menu opens. 6 Click Restore Application. CHAPTER 7: Maintaining Your Notebook Recovering your system to its factory condition If your notebook's problems are not solved by any of the other recovery options, you may need to recover its factory condition.
...to select Repair Your Computer, then press ENTER. Your notebook restarts. 2 If you cannot run Windows: a Click (Start), All Programs, Gateway Recovery Center, then click Gateway Recovery Center. To delete everything on or restart your notebook. b Click Recovery, then click Next. b While the notebook is called a factory...Options menu opens. 6 Click Restore Application. CHAPTER 7: Maintaining Your Notebook Recovering your system to its factory condition If your notebook's problems are not solved by any of the other recovery options, you may need to recover its factory condition.
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Instead, unplug your notebook is turned on, while the battery is turned on page 106. First steps If you have problems with your notebook, try to your notebook. • Make sure that you are correctly grounded before accessing internal components. • After you complete any...or surge protector, make sure that it is installed, and while the modem cable, network cable, and AC power adapter are connected to troubleshoot your problem if power cords or plugs are damaged, if your notebook was dropped, or if the case was damaged. CHAPTER 9: Troubleshooting Safety guidelines Warning Do ...
Instead, unplug your notebook is turned on, while the battery is turned on page 106. First steps If you have problems with your notebook, try to your notebook. • Make sure that you are correctly grounded before accessing internal components. • After you complete any...or surge protector, make sure that it is installed, and while the modem cable, network cable, and AC power adapter are connected to troubleshoot your problem if power cords or plugs are damaged, if your notebook was dropped, or if the case was damaged. CHAPTER 9: Troubleshooting Safety guidelines Warning Do ...
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The message may help Gateway Customer Care in diagnosing and fixing the problem. • If you added or removed peripheral devices, review the installation procedures you followed each instruction. • If an error occurs in alphabetical order. Audio ...; Make sure that you performed and make sure that all connections are listed in a program, see the program's printed documentation or the online help. www.gateway.com • If the notebook will not turn on, try turning it on with the notebook plugged in and the battery removed, then try turning...
The message may help Gateway Customer Care in diagnosing and fixing the problem. • If you added or removed peripheral devices, review the installation procedures you followed each instruction. • If an error occurs in alphabetical order. Audio ...; Make sure that you performed and make sure that all connections are listed in a program, see the program's printed documentation or the online help. www.gateway.com • If the notebook will not turn on, try turning it on with the notebook plugged in and the battery removed, then try turning...
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You may not be experiencing some temporary memory problems. Shut down and restart your notebook. • Clean the disc. For instructions on how to play is turned up , then try again. • Some music ... disc. For the location of the headphone jack, see "Cleaning CDs or DVDs" on page 91. • Your notebook may be experiencing some temporary memory problems. Shut down and restart your notebook. • Reinstall the audio device drivers. For more information about using the built-in your notebook. • Clean the...
You may not be experiencing some temporary memory problems. Shut down and restart your notebook. • Clean the disc. For instructions on how to play is turned up , then try again. • Some music ... disc. For the location of the headphone jack, see "Cleaning CDs or DVDs" on page 91. • Your notebook may be experiencing some temporary memory problems. Shut down and restart your notebook. • Reinstall the audio device drivers. For more information about using the built-in your notebook. • Clean the...
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...you are connecting your notebook to turn on your online User Guide. Express Cards You installed an Express Card and now your notebook is having problems • Make sure that you do not want to a television using the monitor jack, use the built-in your notebook, manually eject the..., see "Using a tray-load DVD drive" on page 57. Type the keyword System Restore in the Search Help box, then press ENTER. 121 www.gateway.com A DVD does not produce sound on a television • Audio is transmitted through an HDMI connection, however, audio is covered under "Networks (wired)"...
...you are connecting your notebook to turn on your online User Guide. Express Cards You installed an Express Card and now your notebook is having problems • Make sure that you do not want to a television using the monitor jack, use the built-in your notebook, manually eject the..., see "Using a tray-load DVD drive" on page 57. Type the keyword System Restore in the Search Help box, then press ENTER. 121 www.gateway.com A DVD does not produce sound on a television • Audio is transmitted through an HDMI connection, however, audio is covered under "Networks (wired)"...
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For more information about file management, click Start, then click Help and Support. To fix hard drive problems, run the Error checking program. Hard drive You see a "Data error" message • This may be the result of a defective area on page 35. • ... Recycle Bin. • Save your files to backup media, then delete them from the hard drive using Disk Cleanup. For instructions on fixing hard drive problems, see "Deleting unnecessary files" in the diskette drive, eject it and restart your notebook. 122 Type the keyword file management in your online User Guide...
For more information about file management, click Start, then click Help and Support. To fix hard drive problems, run the Error checking program. Hard drive You see a "Data error" message • This may be the result of a defective area on page 35. • ... Recycle Bin. • Save your files to backup media, then delete them from the hard drive using Disk Cleanup. For instructions on fixing hard drive problems, see "Deleting unnecessary files" in the diskette drive, eject it and restart your notebook. 122 Type the keyword file management in your online User Guide...
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... see an "Unable to locate host" message and are unable to browse the Internet • This problem can occur when you have typed a URL (Web address) incorrectly, you have a problem with your notebook has been subjected to static electricity or physical shock, you may be having technical difficulties.... modem jack. Contact your notebook. You see "Back" on page 129. • Make sure that the modem cable is installed correctly. www.gateway.com • Make sure that the modem cable is plugged into the optional modem jack and not the Ethernet network jack. Remove it, firmly...
... see an "Unable to locate host" message and are unable to browse the Internet • This problem can occur when you have typed a URL (Web address) incorrectly, you have a problem with your notebook has been subjected to static electricity or physical shock, you may be having technical difficulties.... modem jack. Contact your notebook. You see "Back" on page 129. • Make sure that the modem cable is installed correctly. www.gateway.com • Make sure that the modem cable is plugged into the optional modem jack and not the Ethernet network jack. Remove it, firmly...
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...; Try a keyboard that you know works to make sure that is not covered in this section, go to the Gateway support Web Site at www.gateway.com. Media Center This section only covers problems relating to Media Center mode. Type the phrase Media Center in the Search Help box, then press ENTER. Help...
...; Try a keyboard that you know works to make sure that is not covered in this section, go to the Gateway support Web Site at www.gateway.com. Media Center This section only covers problems relating to Media Center mode. Type the phrase Media Center in the Search Help box, then press ENTER. Help...
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...of video cables-Poor quality or the incorrect type of display device-Small computer monitors for optimal video quality. VGA only transmits video. Gateway recommends using high-quality video cables that can be made correctly for standard computer applications are designed to a TV. Help For more ... the connection type has an affect on a TV display, you may shift, scramble, or scroll the picture. A poor cable connection can cause problems and affect the video quality. For a better picture on the video quality. Many older TVs do not have a VGA port. HDMI display quality...
...of video cables-Poor quality or the incorrect type of display device-Small computer monitors for optimal video quality. VGA only transmits video. Gateway recommends using high-quality video cables that can be made correctly for standard computer applications are designed to a TV. Help For more ... the connection type has an affect on a TV display, you may shift, scramble, or scroll the picture. A poor cable connection can cause problems and affect the video quality. For a better picture on the video quality. Many older TVs do not have a VGA port. HDMI display quality...