Gateway P-6317 Support Question
Gateway P-6317 Support Question
Find answers below for this question about Gateway P-6317.Need a Gateway P-6317 manual? We have 5 online manuals for this item!
Question posted by Asim03226973744 on June 30th, 2011
Batrry Problem
There is a batrry problem with my laptop and showing an error that THERE IS A PROBLEM WITH YOUR BATTERY. SO YOUR COMPUTER MAY SHUT DOWN SUDDENLY
Please tell me hhoow i solve this problem
Current Answers
Answer #1: Posted by kcmjr on June 30th, 2011 2:21 PM
kcmjr
Member since:
May 5th, 2011 Points: 4,254,255
Member since:
May 5th, 2011 Points: 4,254,255
The battery is defective. To allow for maximum battery life you should NOT continuously leave the laptop plugged in. That tends to burn up the battery by placing it on a continual charge.
Replacement battery, around $45: http://www.buy.com/prod/new-laptop-battery-for-gateway-p-6317-p-6318u-p-6801-fx-p-6801fx/q/sellerid/25505856/loc/101/218070631.html
$36 here: http://www.richbattery.com/P-6317_c_44865.html?gclid=CMfRzdTH3qkCFQIFbAod3BzIYg
Licenses & Certifications: Microsoft, Cisco, VMware, Novell, FCC RF & Amateur Radio licensed.
Related Gateway P-6317 Manual Pages
8513072 - Gateway Notebook Reference Guide R1 - Page 3
... and chair 15 Sitting at your notebook 15 Avoiding discomfort and injury from repetitive strain . . 15
Connecting the AC adapter 16 Protecting from power source problems 18
Connecting to a broadband modem or network 18 Connecting the optional dial-up modem 19 Starting your notebook 19
Waking up your notebook 21 Turning...
8513072 - Gateway Notebook Reference Guide R1 - Page 26
... have a cable modem, use a surge protector that has a modem jack. Connecting to a wired Ethernet network. CHAPTER 3: Setting Up and Getting Started
Protecting from power source problems
During a power surge, the voltage level of the network cable into your notebook can increase to a surge protector, which absorbs voltage surges and prevents them...
8513072 - Gateway Notebook Reference Guide R1 - Page 64
.... The
Delete Volume menu opens.
4 Press ↑ or ↓ to highlight the RAID volume you can reset (remove from the RAID) the drives until the problems can be able to start your notebook has the operating system installed on that volume, including operating system files.
Resetting drives to non-RAID status...
8513072 - Gateway Notebook Reference Guide R1 - Page 96
...site.
• If re-installing software or drivers does not help, then the
problem may be solved by re-installing the software or the hardware drivers. For instructions, see "Using Microsoft...as possible. CHAPTER 7: Maintaining Your Notebook
Recovering your system
You can solve most conditions. Problem solving may be solved by returning your system to a previous state when everything you need ...
8513072 - Gateway Notebook Reference Guide R1 - Page 102
... recover.
- Using Microsoft System Restore
Microsoft System Restore periodically takes "snapshots" of your system running again.
94 In most cases of hard-to-resolve software problems, you
have a multiple-disc set of recovery discs, close Gateway Recovery Center and try another disc. CHAPTER 7: Maintaining Your Notebook
2 To recover pre-installed software...
8513072 - Gateway Notebook Reference Guide R1 - Page 105
..., then reinstalls Windows and any pre-installed software and device drivers. www.gateway.com
Recovering your system to its factory condition
If your notebook's problems are not solved by any of the other recovery options, you can access important files on your hard drive, back them up , repeatedly press
F8 until the...
8513072 - Gateway Notebook Reference Guide R1 - Page 120
...problem if power cords or plugs are correctly grounded before you start your notebook. CHAPTER 9: Troubleshooting
Safety guidelines
Warning
Do not try these safety guidelines:
• Never remove the memory bay cover or hard drive bay
cover while your notebook is turned on, while the battery..., reinstall any screws, then replace the battery before
accessing internal components.
• After...
8513072 - Gateway Notebook Reference Guide R1 - Page 121
...113
Battery
Battery troubleshooting is not full.
• If an error message appears on the screen, write down
the exact message.
Diskette drive (external)
The diskette drive is not recognized
• Shut down... If an error occurs in a program, see the program's
printed documentation or the online help. The message may help Gateway Customer Care in diagnosing and fixing the problem.
•...
8513072 - Gateway Notebook Reference Guide R1 - Page 124
...again.
• Make sure that they
are flawed and
cannot be experiencing some temporary
memory problems. Shut down and restart your notebook.
• Clean the disc. For the location of the headphone...or DVDs" on your notebook.
• Your notebook may
not be experiencing some temporary
memory problems. Shut down and restart your notebook. • Clean the DVD. You may be read by the...
8513072 - Gateway Notebook Reference Guide R1 - Page 125
... deleted files, click Start, then click Help and Support. Ethernet
Ethernet troubleshooting is covered under "Networks (wired)" on playing a DVD, see your notebook is having problems
• Make sure that a DVD player program has been installed
on page 50. Help
For more information, see "Playing music and movies" in your online...
8513072 - Gateway Notebook Reference Guide R1 - Page 126
...Help. Caution
All deleted files will be the result of a defective area on fixing hard drive problems, see "Deleting unnecessary files" in the Search Help box, then press ENTER. Help
For more...about file management, click Start, then click Help and Support. To fix hard drive problems, run the Error checking program. For instructions on the hard
drive. The hard drive cannot be accessed, ...
8513072 - Gateway Notebook Reference Guide R1 - Page 127
...static electricity
or physical shock, you may need to the Internet
• If you do not have a problem with your notebook. • Disconnect the drive cable, then reconnect it , then restart your modem jack...Back" on page 8.
• Make sure that the modem cable is not recognized
• Shut down and restart your Internet service
provider (ISP) is plugged into the modem jack and not ...
8513072 - Gateway Notebook Reference Guide R1 - Page 128
... stuck, then restart your ISP may be having technical difficulties. If you still get the error, your notebook. Contact your browser, then reconnect and open on the keyboard. • ... stuck" or "Key failure" error message
• Make sure that nothing is resting on your notebook
People are unable to browse the Internet
• This problem can affect Internet performance:
•...
8513072 - Gateway Notebook Reference Guide R1 - Page 129
Media Center
This section only covers problems relating to the Gateway support Web Site at www.gateway.com.
www.gateway.com
• Remove all extension cables and switchboxes. • Clean the keyboard ...
8513072 - Gateway Notebook Reference Guide R1 - Page 130
... port. HDMI display quality is usually superior for the LCD screen. VGA only transmits video. Gateway recommends using high-quality video cables that can cause problems and affect the video quality. HDMI also transmits audio to the TV's HDMI In port. Important
Cable connections must be purchased from the notebook's optional...
8513072 - Gateway Notebook Reference Guide R1 - Page 134
....
• Check for line noise (scratchy, crackling, or popping
sounds). If you are secure. Do not connect these devices to see if that is a common problem that you can tolerate and still work with the modem at a slower rate, abort downloads, or even disconnect. Listen to connect at a lower connection
speed...
8513072 - Gateway Notebook Reference Guide R1 - Page 135
...Click (Start), then click Control Panel. Contact your notebook. • Run Windows modem diagnostics. The problem may not support 48K uploads. If your modem jack, see "Back" on the telephone, or ...119.
Some telephone cables do
not meet required cable standards and may cause problems with the modem connection.
• Shut down and restart your
ISP for example, someone is on page 9.
•...
8513072 - Gateway Notebook Reference Guide R1 - Page 144
Telephone support
Before calling Gateway Customer Care
If you have a technical problem with a damp cloth (water only) and
wipe it dry.
• Adjust the touchpad settings. For more
information, see "Changing mouse, touchpad, or pointing device settings" ...
8513072 - Gateway Notebook Reference Guide R1 - Page 145
...customer ID, serial number, and order number
available, along with a detailed description of your problem, including the exact text of this chapter. If you did not purchase the hardware or software... Windows documentation • The software publisher's Web site • See the troubleshooting section of any error messages, and the steps you have taken.
• Make sure that you have "how to...
8513072 - Gateway Notebook Reference Guide R1 - Page 152
... RENs should not exceed five (5). If this device. Contact the state public utility commission or public service commission for you disconnect the equipment until the problem is sent, an identification of the business, other entity, or other individual sending the message, and the telephone number of the sending machine or such...
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