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... Cleaning the computer display 47 Cleaning the mouse 47 Cleaning CDs or DVDs 47 Restoring your system 48 Microsoft System Restore 48 Reinstalling programs and drivers 48 Restoring your computer to the original configuration 49 Preventing static electricity discharge 50 Opening the case 51 Removing the side panel 51 Removing the... Safety guidelines 60 First steps 60 Troubleshooting 61 Add-in cards 61 Audio 61 Battery 61 CD or DVD drives 61 Computer 63 ii www.gateway.com
... Cleaning the computer display 47 Cleaning the mouse 47 Cleaning CDs or DVDs 47 Restoring your system 48 Microsoft System Restore 48 Reinstalling programs and drivers 48 Restoring your computer to the original configuration 49 Preventing static electricity discharge 50 Opening the case 51 Removing the side panel 51 Removing the... Safety guidelines 60 First steps 60 Troubleshooting 61 Add-in cards 61 Audio 61 Battery 61 CD or DVD drives 61 Computer 63 ii www.gateway.com
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...Modem (dial-up 68 Monitor 72 Mouse 74 Networks 74 Passwords 74 Power 75 Printer 75 Sound 77 Telephone support 78 Before calling Gateway Customer Care 78 Telephone numbers 79 Self-help 80 Tutoring 80 Training 80 7 Networking Your Computer 81 Introduction to Networking 82 Using a... router 82 Creating an Ethernet network 84 Installing Ethernet cards and drivers 84 Making sure your broadband connection works 85 Naming the computers and the workgroup 85 Configuring the TCP/IP protocol 86 Setting up ...
...Modem (dial-up 68 Monitor 72 Mouse 74 Networks 74 Passwords 74 Power 75 Printer 75 Sound 77 Telephone support 78 Before calling Gateway Customer Care 78 Telephone numbers 79 Self-help 80 Tutoring 80 Training 80 7 Networking Your Computer 81 Introduction to Networking 82 Using a... router 82 Creating an Ethernet network 84 Installing Ethernet cards and drivers 84 Making sure your broadband connection works 85 Naming the computers and the workgroup 85 Configuring the TCP/IP protocol 86 Setting up ...
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Visit the Gateway Support Web site at support.gateway.com. Using Support The Support site is available 24 hours per day, 7 days per week and provides the most current drivers, product specifications, tutorials, and personalized information about your computer. Gateway Web site Gateway Web site Gateway's online support is divided into seven major areas: ■ Support Home ■ Product Support ■ Downloads ■ Customer Service ■ Upgrade Center ■ Resources ■ Contact Us www.gateway.com 3
Visit the Gateway Support Web site at support.gateway.com. Using Support The Support site is available 24 hours per day, 7 days per week and provides the most current drivers, product specifications, tutorials, and personalized information about your computer. Gateway Web site Gateway Web site Gateway's online support is divided into seven major areas: ■ Support Home ■ Product Support ■ Downloads ■ Customer Service ■ Upgrade Center ■ Resources ■ Contact Us www.gateway.com 3
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..., specifications, and guides for both sales and support. Contact Us Click Contact Us to access links to get a list of all Gateway computers. Click the arrow button to open the Select Your Computer Product box, then click your model number to view information about warranties...your computer. Chapter 1: Getting Help Support Home Click Support Home, then click Computers. Downloads Click Downloads to get drivers specific to view and purchase upgrades for BIOS and driver upgrades. By entering your serial number you manage your computer. Click Call Us to customer care with a live...
..., specifications, and guides for both sales and support. Contact Us Click Contact Us to access links to get a list of all Gateway computers. Click the arrow button to open the Select Your Computer Product box, then click your model number to view information about warranties...your computer. Chapter 1: Getting Help Support Home Click Support Home, then click Computers. Downloads Click Downloads to get drivers specific to view and purchase upgrades for BIOS and driver upgrades. By entering your serial number you manage your computer. Click Call Us to customer care with a live...
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... correctly, you may need to use Microsoft System Restore to restore the computer to reinstall your program or driver. To reinstall your program or driver: 1 Click Start, All Programs, System Recovery, then click Application & Driver Recovery. 2 Follow the on -screen instructions. Help and Support For more information about System Restore, click Start, then... the arrow. To run Microsoft System Restore: 1 Click Start, All Programs, Accessories, System Tools, then click System Restore. 2 Follow the on -screen instructions. 48 www.gateway.com
... correctly, you may need to use Microsoft System Restore to restore the computer to reinstall your program or driver. To reinstall your program or driver: 1 Click Start, All Programs, System Recovery, then click Application & Driver Recovery. 2 Follow the on -screen instructions. Help and Support For more information about System Restore, click Start, then... the arrow. To run Microsoft System Restore: 1 Click Start, All Programs, Accessories, System Tools, then click System Restore. 2 Follow the on -screen instructions. 48 www.gateway.com
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... read by the CD or DVD drive. ■ If you have a DVD drive. www.gateway.com 61 Battery See "Power" on page 77. Troubleshooting Troubleshooting Troubleshooting topics are listed in the drive documentation. ■ Reinstall the device driver. To identify your drive type, see "Cleaning CDs or DVDs" on page 47. ■...
... read by the CD or DVD drive. ■ If you have a DVD drive. www.gateway.com 61 Battery See "Power" on page 77. Troubleshooting Troubleshooting Troubleshooting topics are listed in the drive documentation. ■ Reinstall the device driver. To identify your drive type, see "Cleaning CDs or DVDs" on page 47. ■...
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...facing up, then try again. ■ Try a different disc. You may not match. 62 www.gateway.com For more information, see "Cleaning CDs or DVDs" on page 47. ■ Reinstall the device driver. ■ Make sure that the DVD program has been installed on your DVD drive is 1. Chapter... exports and help reduce illegal disc distribution. For more information, see "Adjusting the volume" on page 47. ■ Reinstall the audio device drivers. To be able to play these CDs on the disc, disc documentation, or disc packaging. The regional code for the disc is facing up...
...facing up, then try again. ■ Try a different disc. You may not match. 62 www.gateway.com For more information, see "Cleaning CDs or DVDs" on page 47. ■ Reinstall the device driver. ■ Make sure that the DVD program has been installed on your DVD drive is 1. Chapter... exports and help reduce illegal disc distribution. For more information, see "Adjusting the volume" on page 47. ■ Reinstall the audio device drivers. To be able to play these CDs on the disc, disc documentation, or disc packaging. The regional code for the disc is facing up...
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...The keyboard does not work after it dries, you know works to make sure that the keyboard port works. ■ Reinstall the keyboard device driver. A keyboard character keeps repeating or you see the poster that might be stuck, then restart your ISP for technical support. Press each key to... drain it again. www.gateway.com 67 For more information, see a "keyboard stuck" or "key failure" error message ■ Make sure that nothing is resting on your ...
...The keyboard does not work after it dries, you know works to make sure that the keyboard port works. ■ Reinstall the keyboard device driver. A keyboard character keeps repeating or you see the poster that might be stuck, then restart your ISP for technical support. Press each key to... drain it again. www.gateway.com 67 For more information, see a "keyboard stuck" or "key failure" error message ■ Make sure that nothing is resting on your ...
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... Click OK twice to the video port on your computer. ■ Check the cable for bent or damaged pins. ■ Reinstall the device driver. ■ Connect a monitor that the monitor cable is not correct Change the screen resolution from the Display Properties dialog box. To access this guide..., click Start, All Programs, then click Gateway Documentation. Monitor The screen resolution is connected to close the Phone and Modem Options dialog box. If your Control Panel is plugged in...
... Click OK twice to the video port on your computer. ■ Check the cable for bent or damaged pins. ■ Reinstall the device driver. ■ Connect a monitor that the monitor cable is not correct Change the screen resolution from the Display Properties dialog box. To access this guide..., click Start, All Programs, then click Gateway Documentation. Monitor The screen resolution is connected to close the Phone and Modem Options dialog box. If your Control Panel is plugged in...
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...message After adding paper, make sure that the printer is not set to press after adding paper. 76 www.gateway.com Chapter 6: Troubleshooting ■ Reinstall the printer driver. To make sure that the printer is online. Help and Support For more information about printer troubleshooting, click Start... may want to clear the check mark. See the printer documentation for instructions for instructions on installing the printer driver. Type the keyword printer troubleshooter in Category View, click Printers and Other Hardware. 2 Click/Double-click the Printers and Faxes icon....
...message After adding paper, make sure that the printer is not set to press after adding paper. 76 www.gateway.com Chapter 6: Troubleshooting ■ Reinstall the printer driver. To make sure that the printer is online. Help and Support For more information about printer troubleshooting, click Start... may want to clear the check mark. See the printer documentation for instructions for instructions on installing the printer driver. Type the keyword printer troubleshooter in Category View, click Printers and Other Hardware. 2 Click/Double-click the Printers and Faxes icon....
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.../100), or Gigabit Ethernet (1000 Mbps or 10/100/1000). Creating an Ethernet network Installing Ethernet cards and drivers After you are using for instructions on your computer: 1 Click Start, then click Control Panel. Chapter 7: ...Click the plus (+) in your network running at the speed of Network adapters. A mixture of components rated at accessories.gateway.com. The Ethernet device installed in Category View, click Performance and Maintenance. 2 Click/Double-click System, click the... is already installed on installing the card and any required drivers. 84 www.gateway.com
.../100), or Gigabit Ethernet (1000 Mbps or 10/100/1000). Creating an Ethernet network Installing Ethernet cards and drivers After you are using for instructions on your computer: 1 Click Start, then click Control Panel. Chapter 7: ...Click the plus (+) in your network running at the speed of Network adapters. A mixture of components rated at accessories.gateway.com. The Ethernet device installed in Category View, click Performance and Maintenance. 2 Click/Double-click System, click the... is already installed on installing the card and any required drivers. 84 www.gateway.com
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... troubleshooting 63 diskette drive identifying 34 troubleshooting 63 using 34 display troubleshooting 64 documentation Gateway Web site 3 help 5 Help and Support 5 online help 7 Using Your Computer 7 domain name 91 double-clicking 29 dragging 29 drivers updating 3 drives CD 11, 37 diskette 34 DVD 11, 37 identifying drive ...types 37 recordable CD 11, 37 recordable DVD 11, 37 troubleshooting 61, 63, 64, 65 types 37 DSL modem 31, 83, 89 104 www.gateway.com
... troubleshooting 63 diskette drive identifying 34 troubleshooting 63 using 34 display troubleshooting 64 documentation Gateway Web site 3 help 5 Help and Support 5 online help 7 Using Your Computer 7 domain name 91 double-clicking 29 dragging 29 drivers updating 3 drives CD 11, 37 diskette 34 DVD 11, 37 identifying drive ...types 37 recordable CD 11, 37 recordable DVD 11, 37 troubleshooting 61, 63, 64, 65 types 37 DSL modem 31, 83, 89 104 www.gateway.com
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... entering IP address 86 subnet mask 86 ergonomics 20 eSupport using 3 Ethernet connecting 31 equipment needed 83 example 83 installing cards 84 installing drivers 84 jack 31 Ethernet jack 13 Ethernet network creating 84 external audio jack 14 F Fast Ethernet 82 faxes troubleshooting 70 files opening 29 ...Help and Support topics 6 specifications 16 Firewire port 11, 13, 32 folders opening 29 front bezel removing 54 replacing 54 function keys 26 G Gateway model number 15 serial number 15, 16 support 16 Web address 3 Web site 3 Gigabit Ethernet 82 H hard drive indicator 11 troubleshooting 65 ...
... entering IP address 86 subnet mask 86 ergonomics 20 eSupport using 3 Ethernet connecting 31 equipment needed 83 example 83 installing cards 84 installing drivers 84 jack 31 Ethernet jack 13 Ethernet network creating 84 external audio jack 14 F Fast Ethernet 82 faxes troubleshooting 70 files opening 29 ...Help and Support topics 6 specifications 16 Firewire port 11, 13, 32 folders opening 29 front bezel removing 54 replacing 54 function keys 26 G Gateway model number 15 serial number 15, 16 support 16 Web address 3 Web site 3 Gigabit Ethernet 82 H hard drive indicator 11 troubleshooting 65 ...
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..., 25 turning on computer 11, 23 tutoring fee-based 80 TV out (S-Video out) jack 13 U uninterruptible power supply (UPS) 17, 22 updating device drivers 3 updating Windows 42 UPS 17, 22 USB port 11, 14, 32 V video playing 39 S-Video out jack 13 virus protecting against 43 removing with Norton... Internet Security 43 voltage switch 13 volume adjusting 30 adjusting modem 71 controls 30 muting 30 troubleshooting 77 W WAN IP Address 91 Web site Gateway 3 Windows Product Key Code 15 restoring 48 Windows key 27 Windows Media Player 39 Windows Security Center using 43 Windows Update 42 wired Ethernet ...
..., 25 turning on computer 11, 23 tutoring fee-based 80 TV out (S-Video out) jack 13 U uninterruptible power supply (UPS) 17, 22 updating device drivers 3 updating Windows 42 UPS 17, 22 USB port 11, 14, 32 V video playing 39 S-Video out jack 13 virus protecting against 43 removing with Norton... Internet Security 43 voltage switch 13 volume adjusting 30 adjusting modem 71 controls 30 muting 30 troubleshooting 77 W WAN IP Address 91 Web site Gateway 3 Windows Product Key Code 15 restoring 48 Windows key 27 Windows Media Player 39 Windows Security Center using 43 Windows Update 42 wired Ethernet ...