User Guide
Page 3
... Removing the side panel 48 Removing the front bezel 50 Closing the case 52 Replacing the front bezel 52 Replacing the side panel 53 Installing memory 54 Replacing the system battery 56 6 Troubleshooting 59 Safety guidelines 60 First steps 60 Troubleshooting 61 Add-in cards 61 Audio 61 CD or DVD... drives 61 Computer 62 Diskette drive 63 DVD drives 64 File management 64 Hard drive 65 Internet 66 Keyboard 67 Memory 67 Modem (dial-up 68 Monitor 71 Mouse 72 Networks 73 ii www...
... Removing the side panel 48 Removing the front bezel 50 Closing the case 52 Replacing the front bezel 52 Replacing the side panel 53 Installing memory 54 Replacing the system battery 56 6 Troubleshooting 59 Safety guidelines 60 First steps 60 Troubleshooting 61 Add-in cards 61 Audio 61 CD or DVD... drives 61 Computer 62 Diskette drive 63 DVD drives 64 File management 64 Hard drive 65 Internet 66 Keyboard 67 Memory 67 Modem (dial-up 68 Monitor 71 Mouse 72 Networks 73 ii www...
User Guide
Page 20
www.gateway.com 15 Finding your specifications Finding your specifications For more information about your computer, such as memory size, memory type, and hard drive size, visit Gateway's Support page at support.gateway.com. The Support page also has links to additional Gateway documentation and detailed specifications.
www.gateway.com 15 Finding your specifications Finding your specifications For more information about your computer, such as memory size, memory type, and hard drive size, visit Gateway's Support page at support.gateway.com. The Support page also has links to additional Gateway documentation and detailed specifications.
User Guide
Page 21
... are running temporarily during a total power failure. Single layer writable DVDs can hold as much as 8500 MB of data. For more memory. A UPS uses a battery to store data. Printers You can hold as 4700 MB of data. Laser printers and cartridges are slower... from your computer correctly. If you need a tape backup (TBU) drive. Chapter 2: Checking Out Your Gateway Computer Accessories To order accessories, visit the Accessory Store at accessories.gateway.com. Memory Large programs, such as documents. For additional information, see "Creating CDs and DVDs" on page 27. ...
... are running temporarily during a total power failure. Single layer writable DVDs can hold as much as 8500 MB of data. For more memory. A UPS uses a battery to store data. Printers You can hold as 4700 MB of data. Laser printers and cartridges are slower... from your computer correctly. If you need a tape backup (TBU) drive. Chapter 2: Checking Out Your Gateway Computer Accessories To order accessories, visit the Accessory Store at accessories.gateway.com. Memory Large programs, such as documents. For additional information, see "Creating CDs and DVDs" on page 27. ...
User Guide
Page 40
Chapter 5 Maintaining Your Computer • Caring for your computer • Updating Windows • Protecting your computer from viruses • Cleaning your computer • Restoring your system • Opening the computer case • Adding memory and replacing the battery 35
Chapter 5 Maintaining Your Computer • Caring for your computer • Updating Windows • Protecting your computer from viruses • Cleaning your computer • Restoring your system • Opening the computer case • Adding memory and replacing the battery 35
User Guide
Page 59
OR 54 www.gateway.com To install or replace DIMM memory: 1 Remove the side panel by following the instructions in "Removing the side panel" on page 48. 2 For more stability, place your computer on your system board. 5 If you install the correct type of the memory module and remove it aside (as far ...as the hard drive cables will allow). 4 Find the memory module banks on its side. To avoid scratching the case, place it on a towel or other ...
OR 54 www.gateway.com To install or replace DIMM memory: 1 Remove the side panel by following the instructions in "Removing the side panel" on page 48. 2 For more stability, place your computer on your system board. 5 If you install the correct type of the memory module and remove it aside (as far ...as the hard drive cables will allow). 4 Find the memory module banks on its side. To avoid scratching the case, place it on a towel or other ...
User Guide
Page 60
www.gateway.com 55 Click/Double-click System. When the module is shown at the bottom of the memory module should secure the memory module automatically. The amount of memory in your computer is secure, you are adding a DIMM to its upright position. 10 Reconnect the cables and the power cord... click Performance and Maintenance (if in Category view). The tabs on the sides of the System Properties dialog box in the General tab. Installing memory If you hear a click. 7 Replace the metal reinforcing beam/hard drive assembly, being careful not to pinch or kink the hard drive cables...
www.gateway.com 55 Click/Double-click System. When the module is shown at the bottom of the memory module should secure the memory module automatically. The amount of memory in your computer is secure, you are adding a DIMM to its upright position. 10 Reconnect the cables and the power cord... click Performance and Maintenance (if in Category view). The tabs on the sides of the System Properties dialog box in the General tab. Installing memory If you hear a click. 7 Replace the metal reinforcing beam/hard drive assembly, being careful not to pinch or kink the hard drive cables...
User Guide
Page 66
...; Make sure that you have copy protection software. Audio CD does not produce sound ■ Make sure that came with your add-in card. www.gateway.com 61 CD or DVD drives The computer does not recognize a disc or the CD or DVD drive ■ Make sure that you have copy... "Cleaning CDs or DVDs" on your computer. ■ Make sure that the volume controls are flawed or become scratched and cannot be experiencing some temporary memory problems. Shut down and restart your computer. ■ Make sure that the disc label is facing up , then try again. ■ Some music CDs have...
...; Make sure that you have copy protection software. Audio CD does not produce sound ■ Make sure that came with your add-in card. www.gateway.com 61 CD or DVD drives The computer does not recognize a disc or the CD or DVD drive ■ Make sure that you have copy... "Cleaning CDs or DVDs" on your computer. ■ Make sure that the volume controls are flawed or become scratched and cannot be experiencing some temporary memory problems. Shut down and restart your computer. ■ Make sure that the disc label is facing up , then try again. ■ Some music CDs have...
User Guide
Page 72
... Make sure that the keyboard cable is not stuck. A keyboard character keeps repeating or you see a "Memory error" message ■ Use a third-party diagnostic program to help determine if a memory module is set up correctly. Keyboard The keyboard does not work after it dries, you may need to ...spilled liquid in correctly. Let the keyboard dry before using an aerosol can of air with your Internet service provider (ISP) is failing. www.gateway.com 67 For more information, see the poster that came with your computer. ■ Remove all extension cables and switch boxes. ■ ...
... Make sure that the keyboard cable is not stuck. A keyboard character keeps repeating or you see a "Memory error" message ■ Use a third-party diagnostic program to help determine if a memory module is set up correctly. Keyboard The keyboard does not work after it dries, you may need to ...spilled liquid in correctly. Let the keyboard dry before using an aerosol can of air with your Internet service provider (ISP) is failing. www.gateway.com 67 For more information, see the poster that came with your computer. ■ Remove all extension cables and switch boxes. ■ ...
User Guide
Page 73
... message ■ Close all settings are correct. Help and Support For more information about troubleshooting memory errors, click Start, then click Help and Support. Also make sure that all programs, then restart your telephone line, then check for a dial ...network jack. Help and Support 68 For more information about dialing properties, click Start, then click Help and Support. www.gateway.com The Control Panel window opens. Type the keyword memory error in Category View, click Printers and Other Hardware. 2 Click/Double-click the Phone and Modem Options icon, then ...
... message ■ Close all settings are correct. Help and Support For more information about troubleshooting memory errors, click Start, then click Help and Support. Also make sure that all programs, then restart your telephone line, then check for a dial ...network jack. Help and Support 68 For more information about dialing properties, click Start, then click Help and Support. www.gateway.com The Control Panel window opens. Type the keyword memory error in Category View, click Printers and Other Hardware. 2 Click/Double-click the Phone and Modem Options icon, then ...
User Guide
Page 80
... want to clear the check mark. For more information, see "Adjusting the volume" on . ■ Make sure that the universal jacks are configured correctly. www.gateway.com 75 Troubleshooting 3 Right-click the name of paper" error message After adding paper, make sure that mute controls are turned off. Type the keyword... that the volume controls are turned on page 25. ■ Make sure that the printer is out of the printer you want to add additional memory to the printer. If the menu shows a check mark next to Use Printer Offline, click Use Printer Offline to use.
... want to clear the check mark. For more information, see "Adjusting the volume" on . ■ Make sure that the universal jacks are configured correctly. www.gateway.com 75 Troubleshooting 3 Right-click the name of paper" error message After adding paper, make sure that mute controls are turned off. Type the keyword... that the volume controls are turned on page 25. ■ Make sure that the printer is out of the printer you want to add additional memory to the printer. If the menu shows a check mark next to Use Printer Offline, click Use Printer Offline to use.
User Guide
Page 105
... universal 25, 75 USB 9, 12 Zip drive 9, 12 D default printer 74 DHCP 82 digital camera locating serial port 12 locating USB port 9, 12 DIMM See memory directional keys 24 diskette troubleshooting 63 diskette drive identifying 30 troubleshooting 63 using 30 100 display troubleshooting 64 documentation help 3 Help and Support 3 online help... 82 E electrostatic discharge (ESD) 47 entering IP address 82 subnet mask 82 ergonomics 18 eSupport 15 Ethernet connecting 26 equipment needed 79 example 79 www.gateway.com
... universal 25, 75 USB 9, 12 Zip drive 9, 12 D default printer 74 DHCP 82 digital camera locating serial port 12 locating USB port 9, 12 DIMM See memory directional keys 24 diskette troubleshooting 63 diskette drive identifying 30 troubleshooting 63 using 30 100 display troubleshooting 64 documentation help 3 Help and Support 3 online help... 82 E electrostatic discharge (ESD) 47 entering IP address 82 subnet mask 82 ergonomics 18 eSupport 15 Ethernet connecting 26 equipment needed 79 example 79 www.gateway.com
User Guide
Page 106
...faxes troubleshooting 69 files troubleshooting 64 finding Help and Support topics 4 specifications 15 front bezel removing 52 replacing 52 function keys 24 G Gateway eSupport 15 serial number 15 Gateway contact information 5 Gigabit Ethernet 78 H hard drive troubleshooting 65 headphone jack 9, 12 help online 5 using 3 Help and Support ...8 Scroll Lock 24 inkjet printer 16 installing battery 56 devices 27 digital camera 27 digital video camera 27 front bezel 50 memory 54 peripheral devices 27 printer 27 scanner 27 side panel 48 system battery 56 Internet troubleshooting 66, 69 IP address entering ...
...faxes troubleshooting 69 files troubleshooting 64 finding Help and Support topics 4 specifications 15 front bezel removing 52 replacing 52 function keys 24 G Gateway eSupport 15 serial number 15 Gateway contact information 5 Gigabit Ethernet 78 H hard drive troubleshooting 65 headphone jack 9, 12 help online 5 using 3 Help and Support ...8 Scroll Lock 24 inkjet printer 16 installing battery 56 devices 27 digital camera 27 digital video camera 27 front bezel 50 memory 54 peripheral devices 27 printer 27 scanner 27 side panel 48 system battery 56 Internet troubleshooting 66, 69 IP address entering ...
User Guide
Page 107
... M maintenance cleaning case 42 cleaning component exteriors 42 cleaning computer display 43 cleaning computer screen 43 cleaning keyboard 42 cleaning mouse 43 virus protection 38 memory adding 54 installing 54 purchasing 16 replacing 54 troubleshooting 67 microphone jack 9, 12 Microsoft Certificate of Authenticity 14 modem cable 79, 85 connecting 26 DSL... password 73 peripheral devices 27 playing audio CD 33 DVD 33 ports See connections power button 8 connector 11 Hibernate mode 8 source problems 20 102 www.gateway.com
... M maintenance cleaning case 42 cleaning component exteriors 42 cleaning computer display 43 cleaning computer screen 43 cleaning keyboard 42 cleaning mouse 43 virus protection 38 memory adding 54 installing 54 purchasing 16 replacing 54 troubleshooting 67 microphone jack 9, 12 Microsoft Certificate of Authenticity 14 modem cable 79, 85 connecting 26 DSL... password 73 peripheral devices 27 playing audio CD 33 DVD 33 ports See connections power button 8 connector 11 Hibernate mode 8 source problems 20 102 www.gateway.com
User Guide
Page 108
... 16 installing 27 laser 16 parallel port 11 troubleshooting 74 USB port 9, 12 programs closing unresponsive 23 PS/2 port keyboard 13 mouse 13 R RAM See memory rebooting computer 23 recordable drive 9, 16 locating 9 troubleshooting 61 recording CDs 33 DVDs 33 resetting computer 23 restarting computer 23 restoring system 46 Resume mode... system restore 46 T tape backup drive 16 TCP/IP protocol configuring 82 Technical Support 5 technical support eSupport 15 telephone jack 11 testing network 88 www.gateway.com 103
... 16 installing 27 laser 16 parallel port 11 troubleshooting 74 USB port 9, 12 programs closing unresponsive 23 PS/2 port keyboard 13 mouse 13 R RAM See memory rebooting computer 23 recordable drive 9, 16 locating 9 troubleshooting 61 recording CDs 33 DVDs 33 resetting computer 23 restarting computer 23 restoring system 46 Resume mode... system restore 46 T tape backup drive 16 TCP/IP protocol configuring 82 Technical Support 5 technical support eSupport 15 telephone jack 11 testing network 88 www.gateway.com 103
User Guide
Page 109
... drive 61 Ethernet network 89 faxes 69 files 64 general guidelines 60 hard drive 65 Internet connection 66, 69 keyboard 67 LCD panel 64, 71 memory 67 modem 68 monitor 71 mouse 72 network 73 passwords 73 power 73 printer 74 safety guidelines 60 screen 71 screen resolution 71 Web site... Player 33 Windows Security Center using 38 Windows Update 37 wired Ethernet troubleshooting 89 workgroup naming 81 working safely 18 Z Zip drive 16 104 www.gateway.com
... drive 61 Ethernet network 89 faxes 69 files 64 general guidelines 60 hard drive 65 Internet connection 66, 69 keyboard 67 LCD panel 64, 71 memory 67 modem 68 monitor 71 mouse 72 network 73 passwords 73 power 73 printer 74 safety guidelines 60 screen 71 screen resolution 71 Web site... Player 33 Windows Security Center using 38 Windows Update 37 wired Ethernet troubleshooting 89 workgroup naming 81 working safely 18 Z Zip drive 16 104 www.gateway.com