Users Guide
Page 3
Contents ES-400/ES-500W User's Guide ...7 Scanner Basics...8 Scanner Parts Locations ...8 Scanner Parts...8 Scanner Buttons and Lights...11 User Replaceable Epson Scanner Parts and Accessories 14 Changing the Power Off and Sleep Timer Settings 15 Loading Originals...17 Loading Originals in the Input Tray...17 ... Connecting to an Existing Wi-Fi Network 41 Manually Connecting to a Wi-Fi Router Using EpsonNet Config 42 Setting Up Network Scanning...43 Determining the Scanner's IP Address 46 Direct Wi-Fi Mode Setup ...46 Enabling a Direct Wi-Fi (AP Mode) Connection 47 Using WPS to Set Up a ...
Contents ES-400/ES-500W User's Guide ...7 Scanner Basics...8 Scanner Parts Locations ...8 Scanner Parts...8 Scanner Buttons and Lights...11 User Replaceable Epson Scanner Parts and Accessories 14 Changing the Power Off and Sleep Timer Settings 15 Loading Originals...17 Loading Originals in the Input Tray...17 ... Connecting to an Existing Wi-Fi Network 41 Manually Connecting to a Wi-Fi Router Using EpsonNet Config 42 Setting Up Network Scanning...43 Determining the Scanner's IP Address 46 Direct Wi-Fi Mode Setup ...46 Enabling a Direct Wi-Fi (AP Mode) Connection 47 Using WPS to Set Up a ...
Users Guide
Page 4
...Service 85 Using the Optional Flatbed Scanner Dock 88 Flatbed Scanner Dock Parts ...88 Scanning from the Flatbed Scanner Dock 89 Scanning from the Docked Flatbed Scanner 89 Scanning from the ADF with Document Capture Pro and Document Capture 61 Scanning in Epson Scan 2 ...63 Additional Scanning...Restoring Default Network Settings...52 Scanning ...54 Starting a Scan...54 Starting a Scan from a Scanner Button 54 Assigning Start Button Settings or Scan Jobs 55 Starting a Scan Using the Epson Scan 2 Icon 57 Starting a Scan from Your Android Device 71 Scanning Special Projects...73 ...
...Service 85 Using the Optional Flatbed Scanner Dock 88 Flatbed Scanner Dock Parts ...88 Scanning from the Flatbed Scanner Dock 89 Scanning from the Docked Flatbed Scanner 89 Scanning from the ADF with Document Capture Pro and Document Capture 61 Scanning in Epson Scan 2 ...63 Additional Scanning...Restoring Default Network Settings...52 Scanning ...54 Starting a Scan...54 Starting a Scan from a Scanner Button 54 Assigning Start Button Settings or Scan Jobs 55 Starting a Scan Using the Epson Scan 2 Icon 57 Starting a Scan from Your Android Device 71 Scanning Special Projects...73 ...
Users Guide
Page 5
... 118 Scanning Software Does Not Operate Correctly 119 Cannot Start Epson Scan 2 ...120 Original Feeds Incorrectly in Scanner 120 Original Jams in Scanner...121 Scanning is Slow ...123 Solving Network Scanning Problems 124 Cannot Scan Over a Network ...124 Scanner Cannot Connect to a Wireless Router or Access Point 125 ...in an Image 128 Spots or Lines Appear in All Scanned Images 128 Scanned Image is Cropped ...130 Resetting the Epson Scan 2 Settings 130 Solving Flatbed Scanner Dock Problems 131 Scanned Image Edges are Cropped 131 Line of Dots Appears in All Scanned Images 131 Back of ...
... 118 Scanning Software Does Not Operate Correctly 119 Cannot Start Epson Scan 2 ...120 Original Feeds Incorrectly in Scanner 120 Original Jams in Scanner...121 Scanning is Slow ...123 Solving Network Scanning Problems 124 Cannot Scan Over a Network ...124 Scanner Cannot Connect to a Wireless Router or Access Point 125 ...in an Image 128 Spots or Lines Appear in All Scanned Images 128 Scanned Image is Cropped ...130 Resetting the Epson Scan 2 Settings 130 Solving Flatbed Scanner Dock Problems 131 Scanned Image Edges are Cropped 131 Line of Dots Appears in All Scanned Images 131 Back of ...
Users Guide
Page 6
...Dimension Specifications ...137 Electrical Specifications ...138 Environmental Specifications ...138 Network Interface Specifications (ES-500W 139 Flatbed Scanner Dock Specifications (ES-400 140 Safety and Approvals Specifications 141 Notices ...143 Important Safety Instructions...143 ...Epson Products 146 Binding Arbitration and Class Waiver 146 Trademarks ...149 Copyright Notice...149 libTIFF Software Acknowledgment 150 A Note Concerning Responsible Use of Copyrighted Materials 151 Copyright Attribution ...151 6 Windows 132 Uninstalling Scanner Software - Uninstall Your Scanner...
...Dimension Specifications ...137 Electrical Specifications ...138 Environmental Specifications ...138 Network Interface Specifications (ES-500W 139 Flatbed Scanner Dock Specifications (ES-400 140 Safety and Approvals Specifications 141 Notices ...143 Important Safety Instructions...143 ...Epson Products 146 Binding Arbitration and Class Waiver 146 Trademarks ...149 Copyright Notice...149 libTIFF Software Acknowledgment 150 A Note Concerning Responsible Use of Copyrighted Materials 151 Copyright Attribution ...151 6 Windows 132 Uninstalling Scanner Software - Uninstall Your Scanner...
Users Guide
Page 8
Scanner Parts Scanner Buttons and Lights User Replaceable Epson Scanner Parts and Accessories Parent topic: Scanner Basics Scanner Parts 8 Scanner Parts Locations Changing the Power Off and Sleep Timer Settings Scanner Parts Locations See these sections to identify the parts on your scanner. Scanner Basics See these sections to learn about the basic features of your scanner.
Scanner Parts Scanner Buttons and Lights User Replaceable Epson Scanner Parts and Accessories Parent topic: Scanner Basics Scanner Parts 8 Scanner Parts Locations Changing the Power Off and Sleep Timer Settings Scanner Parts Locations See these sections to identify the parts on your scanner. Scanner Basics See these sections to learn about the basic features of your scanner.
Users Guide
Page 11
2 Power cord 3 USB cable Parent topic: Scanner Parts Locations Scanner Buttons and Lights Buttons ES-400 1 power button 2 double feed detection skip button 3 slow mode button 4 stop button 5 start button 11
2 Power cord 3 USB cable Parent topic: Scanner Parts Locations Scanner Buttons and Lights Buttons ES-400 1 power button 2 double feed detection skip button 3 slow mode button 4 stop button 5 start button 11
Users Guide
Page 14
Part Carrier sheet Roller assembly kit Part number B12B819051 B12B819031 14 ES-500W 1 AP mode light 2 Wi-Fi on/off light 3 ! sales) or epson.ca (Canadian sales). You can purchase genuine Epson accessories at epson.com (U.S. To find the nearest one, call 800GO-EPSON (800-463-7766). error light 4 automatic feeding mode light 5 ready light 6 double feed detection skip light 7 slow mode light Parent topic: Scanner Parts Locations User Replaceable Epson Scanner Parts and Accessories You can also purchase accessories from an Epson authorized reseller.
Part Carrier sheet Roller assembly kit Part number B12B819051 B12B819031 14 ES-500W 1 AP mode light 2 Wi-Fi on/off light 3 ! sales) or epson.ca (Canadian sales). You can purchase genuine Epson accessories at epson.com (U.S. To find the nearest one, call 800GO-EPSON (800-463-7766). error light 4 automatic feeding mode light 5 ready light 6 double feed detection skip light 7 slow mode light Parent topic: Scanner Parts Locations User Replaceable Epson Scanner Parts and Accessories You can also purchase accessories from an Epson authorized reseller.
Users Guide
Page 15
... sleep mode and turns off automatically. 1. Part Cleaning kit Network Interface Unit Flatbed scanner dock (ES-400 only) Epson Perfection V19 (for use with scanner dock) Epson Perfection V39 (for use with scanner dock) Part number B12B819291 B12B808441 B12B819001 B11B231201 B11B232201 Parent topic: Scanner Parts Locations Changing the Power Off and Sleep Timer Settings You can use...
... sleep mode and turns off automatically. 1. Part Cleaning kit Network Interface Unit Flatbed scanner dock (ES-400 only) Epson Perfection V19 (for use with scanner dock) Epson Perfection V39 (for use with scanner dock) Part number B12B819291 B12B808441 B12B819001 B11B231201 B11B232201 Parent topic: Scanner Parts Locations Changing the Power Off and Sleep Timer Settings You can use...
Users Guide
Page 16
Select the length of time after which you want the scanner to sleep as the Power Off Timer setting. 5. Parent topic: Scanner Basics 16 2. Click the Power Save tab. 3. Close the Epson Scan 2 Utility. Select the length of time after which you want the scanner to go to automatically turn off when not in use as the Sleep Timer setting. 4.
Select the length of time after which you want the scanner to sleep as the Power Off Timer setting. 5. Parent topic: Scanner Basics 16 2. Click the Power Save tab. 3. Close the Epson Scan 2 Utility. Select the length of time after which you want the scanner to go to automatically turn off when not in use as the Sleep Timer setting. 4.
Users Guide
Page 17
... sheet. Open the input tray and pull up its extension. 17 Caution: Do not load photos, or valuable original documents or artwork, directly into the scanner. Load these steps. 1. Loading Originals in the Input Tray Loading Plastic and Laminated Cards in the Input Tray Loading Special Originals Loading Originals in the... document specifications in the input tray. Loading Originals Follow the instructions here to load your originals into the input tray. Note: The illustrations show the ES-500W, but the steps are the same for the...
... sheet. Open the input tray and pull up its extension. 17 Caution: Do not load photos, or valuable original documents or artwork, directly into the scanner. Load these steps. 1. Loading Originals in the Input Tray Loading Plastic and Laminated Cards in the Input Tray Loading Special Originals Loading Originals in the... document specifications in the input tray. Loading Originals Follow the instructions here to load your originals into the input tray. Note: The illustrations show the ES-500W, but the steps are the same for the...
Users Guide
Page 22
... freely. 22 Note: If you are scanning originals that are affected by the originals ejecting below the scanner, try placing the scanner on the output tray extension to eject freely onto the surface below the scanner. If the scanned images are 15.5 inches (393.7 mm) or longer, support the original as it enters...
... freely. 22 Note: If you are scanning originals that are affected by the originals ejecting below the scanner, try placing the scanner on the output tray extension to eject freely onto the surface below the scanner. If the scanned images are 15.5 inches (393.7 mm) or longer, support the original as it enters...
Users Guide
Page 25
Slide them in the output tray and allow the originals to eject freely onto the surface below the scanner, try placing the scanner on the output tray extension to 15 cards horizontally. 5. If necessary during scanning, adjust the position of the stopper on the edge of a table... edges are loading paper business cards, load up to fit the ejected originals. If the scanned images are affected by the originals ejecting below the scanner. 4. Note: If you are slightly angled in descending order of the widest original. 6. Note: If thicker paper does not eject properly or falls from...
Slide them in the output tray and allow the originals to eject freely onto the surface below the scanner, try placing the scanner on the output tray extension to 15 cards horizontally. 5. If necessary during scanning, adjust the position of the stopper on the edge of a table... edges are loading paper business cards, load up to fit the ejected originals. If the scanned images are affected by the originals ejecting below the scanner. 4. Note: If you are slightly angled in descending order of the widest original. 6. Note: If thicker paper does not eject properly or falls from...
Users Guide
Page 26
Parent topic: Loading Originals in your scanner. Paper type Plain paper Fine paper Recycled paper Paper size Letter (8.5 × 11 inches [216 × 279 mm]) Legal (8.5 × 14 inches [216 × 356 ...
Parent topic: Loading Originals in your scanner. Paper type Plain paper Fine paper Recycled paper Paper size Letter (8.5 × 11 inches [216 × 279 mm]) Legal (8.5 × 14 inches [216 × 356 ...
Users Guide
Page 27
Caution: Do not load the following types of originals in the scanner, or they may be damaged or may damage the scanner: • Thermal paper • Coated paper • Originals with uneven surfaces, such as embossed documents • Photos • Originals with wet ink • Ripped, curled, ...
Caution: Do not load the following types of originals in the scanner, or they may be damaged or may damage the scanner: • Thermal paper • Coated paper • Originals with uneven surfaces, such as embossed documents • Photos • Originals with wet ink • Ripped, curled, ...
Users Guide
Page 32
... tray using one or more carrier sheets. Make sure the originals meet these specifications in Epson Scan 2. 1. Note: When scanning special originals, turn off the Detect Double Feed setting on the Main Settings tab in your scanner. Plastic and Laminated Card Specifications Parent topic: Loading Originals Related references Plastic and Laminated Card...
... tray using one or more carrier sheets. Make sure the originals meet these specifications in Epson Scan 2. 1. Note: When scanning special originals, turn off the Detect Double Feed setting on the Main Settings tab in your scanner. Plastic and Laminated Card Specifications Parent topic: Loading Originals Related references Plastic and Laminated Card...
Users Guide
Page 38
... in a carrier sheet) Photos (load only in the output tray and allow the originals to eject freely onto the surface below the scanner, try placing the scanner on the output tray extension to this size: A4 (8.3 × 11.7 0.012 inch (0.3 mm) or 5 carrier sheets inches ...ejected originals can load photos, envelopes, or large, thick, or folded originals that meet these specifications in your scanner. Special Original Specifications Parent topic: Loading Originals Related references Special Original Specifications Related topics Scanning Special Original Specifications You can drop freely...
... in a carrier sheet) Photos (load only in the output tray and allow the originals to eject freely onto the surface below the scanner, try placing the scanner on the output tray extension to this size: A4 (8.3 × 11.7 0.012 inch (0.3 mm) or 5 carrier sheets inches ...ejected originals can load photos, envelopes, or large, thick, or folded originals that meet these specifications in your scanner. Special Original Specifications Parent topic: Loading Originals Related references Special Original Specifications Related topics Scanning Special Original Specifications You can drop freely...
Users Guide
Page 40
... Setup If the software installation process did not result in a Wi-Fi connection between your computer using EpsonNet Config. 3. Set up network scanning to your scanner through the optional Epson Network Interface Unit (ES-400/ES-500W) or through a direct connection to a Wi-Fi Router Using EpsonNet Config Setting Up Network Scanning 40
... Setup If the software installation process did not result in a Wi-Fi connection between your computer using EpsonNet Config. 3. Set up network scanning to your scanner through the optional Epson Network Interface Unit (ES-400/ES-500W) or through a direct connection to a Wi-Fi Router Using EpsonNet Config Setting Up Network Scanning 40
Users Guide
Page 41
The wireless router or access point can set up your scanner to communicate with a wireless interface 4 Computer 5 Internet 6 Ethernet cable (used only for wired connection to the wireless router or access point) Manually Connecting to your computer over a wireless or wired network. 1 Epson scanner 2 Wireless router or access point 3 Computer with your computer using a wireless router or access point. Connecting to an Existing Wi-Fi Network You can be connected to a Wi-Fi Router Using EpsonNet Config Setting Up Network Scanning Parent topic: Wi-Fi Networking 41
The wireless router or access point can set up your scanner to communicate with a wireless interface 4 Computer 5 Internet 6 Ethernet cable (used only for wired connection to the wireless router or access point) Manually Connecting to your computer over a wireless or wired network. 1 Epson scanner 2 Wireless router or access point 3 Computer with your computer using a wireless router or access point. Connecting to an Existing Wi-Fi Network You can be connected to a Wi-Fi Router Using EpsonNet Config Setting Up Network Scanning Parent topic: Wi-Fi Networking 41
Users Guide
Page 42
... Network > Basic (Wireless). 6. Note: You must have a computer with a wireless adapter to set up network scanning on the scanner. Connect the computer to the Apps screen and select EpsonNet Config. • Windows (other versions): Click or Start, and select All... Programs or Programs. Select EpsonNet > EpsonNet Config > EpsonNet Config. • OS X: Open the Applications folder, select Epson Software > EpsonNet > EpsonNet Config > EpsonNet Config. 4. Turn on , the connection is established. 12. Select your infrastructure connection: • Communication...
... Network > Basic (Wireless). 6. Note: You must have a computer with a wireless adapter to set up network scanning on the scanner. Connect the computer to the Apps screen and select EpsonNet Config. • Windows (other versions): Click or Start, and select All... Programs or Programs. Select EpsonNet > EpsonNet Config > EpsonNet Config. • OS X: Open the Applications folder, select Epson Software > EpsonNet > EpsonNet Config > EpsonNet Config. 4. Turn on , the connection is established. 12. Select your infrastructure connection: • Communication...
Users Guide
Page 43
... > All Programs or Programs > EPSON > Epson Scan 2 > Epson Scan 2 Utility. • OS X: Open the Applications folder, click Epson Software, and click Epson Scan 2 Utility. 2. Do one of the scanner or the optional Epson Network Interface Unit so you can set up network scanning to your scanner through the optional Epson Network Interface Unit (ES-400/ES-500W) or through a direct connection to...
... > All Programs or Programs > EPSON > Epson Scan 2 > Epson Scan 2 Utility. • OS X: Open the Applications folder, click Epson Software, and click Epson Scan 2 Utility. 2. Do one of the scanner or the optional Epson Network Interface Unit so you can set up network scanning to your scanner through the optional Epson Network Interface Unit (ES-400/ES-500W) or through a direct connection to...