Printer Guide
Page 2
...from the use of this product or unauthorized modifications, repairs, or alterations to this information as Original Epson Products or Epson Approved Products by any form or by Seiko Epson Corporation. © 2006 Epson America, Inc. 10/06 2 CPD-22652 UltraSmooth is...service. Trademarks Epson and Epson Stylus are registered trademarks, and Epson UltraChromeK3 and Exceed Your Vision are service marks of any consumable products other printers. The information contained herein is a trademark, and Epson Preferred and Epson Store are trademarks of Seiko Epson Corporation. ...
...from the use of this product or unauthorized modifications, repairs, or alterations to this information as Original Epson Products or Epson Approved Products by any form or by Seiko Epson Corporation. © 2006 Epson America, Inc. 10/06 2 CPD-22652 UltraSmooth is...service. Trademarks Epson and Epson Stylus are registered trademarks, and Epson UltraChromeK3 and Exceed Your Vision are service marks of any consumable products other printers. The information contained herein is a trademark, and Epson Preferred and Epson Store are trademarks of Seiko Epson Corporation. ...
Printer Guide
Page 101
... the original box and packing materials. Otherwise, the printer may leak out of the reservoir, damaging the printer. 2. Turn the printer on for a long time. If you do not have these items, contact Epson to lock the print head, and ink may be damaged beyond repair. See the Start Here sheet for Shipment Caution: Do...
... the original box and packing materials. Otherwise, the printer may leak out of the reservoir, damaging the printer. 2. Turn the printer on for a long time. If you do not have these items, contact Epson to lock the print head, and ink may be damaged beyond repair. See the Start Here sheet for Shipment Caution: Do...
Product Information Guide
Page 17
...is soiled, carefully clean the plastic ribs using the original box and packing materials. Plastic ribs Transporting or Storing the Printer If you should be damaged beyond repair. Don't use alcohol or thinners to lock the print head, and ink may leak out of the doors, covers,...still occurs, clean the area using the original box and packing materials. Don't spray the inside of the printer with a dry, lint-free, soft cloth. 12/06 Epson Stylus Pro 3800 - 17 Make sure the printer is dirty, clean it using a soft, lint-free, dampened cloth. Unplug the power cord and interface...
...is soiled, carefully clean the plastic ribs using the original box and packing materials. Plastic ribs Transporting or Storing the Printer If you should be damaged beyond repair. Don't use alcohol or thinners to lock the print head, and ink may leak out of the doors, covers,...still occurs, clean the area using the original box and packing materials. Don't spray the inside of the printer with a dry, lint-free, soft cloth. 12/06 Epson Stylus Pro 3800 - 17 Make sure the printer is dirty, clean it using a soft, lint-free, dampened cloth. Unplug the power cord and interface...
Warranty Statement
Page 2
...Epson Stylus® Pro 3800 Welcome and Congratulations Congratulations on your purchase of this booklet, under "Terms and Conditions - You'll find our complete terms and conditions for your personal Unit ID Number and the exclusive Epson... Preferred toll-free number. This one-year limited warranty plan includes priority toll-free technical phone support and whole unit exchange or repair, ...warranty at the end of the Epson Stylus® Pro desktop series printer. You'll need these numbers to the Epson Preferred Family. Your printer is pleased to provide consistent ...
...Epson Stylus® Pro 3800 Welcome and Congratulations Congratulations on your purchase of this booklet, under "Terms and Conditions - You'll find our complete terms and conditions for your personal Unit ID Number and the exclusive Epson... Preferred toll-free number. This one-year limited warranty plan includes priority toll-free technical phone support and whole unit exchange or repair, ...warranty at the end of the Epson Stylus® Pro desktop series printer. You'll need these numbers to the Epson Preferred Family. Your printer is pleased to provide consistent ...
Warranty Statement
Page 5
... Whole Unit Exchange Program or the Repair Program) and provide detailed instructions for the program. What Epson Will Do To Correct Problems: Should your unit needs repair. If service is required, the technician will advise you call the toll-free Epson Preferred support line identified in workmanship .... When service involves the exchange of a unit or its parts, the items replaced become the property of Epson. Epson also warrants that the Epson Stylus Pro desktop series printer covered by this booklet. The service technician will be another model of like kind and quality. At...
... Whole Unit Exchange Program or the Repair Program) and provide detailed instructions for the program. What Epson Will Do To Correct Problems: Should your unit needs repair. If service is required, the technician will advise you call the toll-free Epson Preferred support line identified in workmanship .... When service involves the exchange of a unit or its parts, the items replaced become the property of Epson. Epson also warrants that the Epson Stylus Pro desktop series printer covered by this booklet. The service technician will be another model of like kind and quality. At...
Warranty Statement
Page 6
... and times for pick-up the exchange product at the Manufacturer's Suggested Retail Price for the printer if the defective product is not returned to Epson within 10 business days using any instructions provided by 12:00 pm Pacific Time (second day business..., please see "Repackaging and Transportation Instructions," below .) Repair Program: Under the Repair Program, you must either be sent a replacement unit. EPSON® Preferred SM Limited Warranty Program for the Epson Stylus® Pro 3800 Whole Unit Exchange Program: For Epson to process a Whole Unit Exchange, you must secure ...
... and times for pick-up the exchange product at the Manufacturer's Suggested Retail Price for the printer if the defective product is not returned to Epson within 10 business days using any instructions provided by 12:00 pm Pacific Time (second day business..., please see "Repackaging and Transportation Instructions," below .) Repair Program: Under the Repair Program, you must either be sent a replacement unit. EPSON® Preferred SM Limited Warranty Program for the Epson Stylus® Pro 3800 Whole Unit Exchange Program: For Epson to process a Whole Unit Exchange, you must secure ...
Warranty Statement
Page 8
.... 2) Any damage caused by using unsuitable inks or ink delivery systems in the printer. 3) Any damage caused by using the original box and packing materials. Under the Whole Unit Exchange or Repair Programs you must tape all of the doors, covers, and trays securely in a...original packaging, make sure you allow each component to package the printer, but you may be billed for these . EPSON® Preferred SM Limited Warranty Program for the Epson Stylus® Pro 3800 CAUTION: Do not turn off the printer by unplugging it using improper packaging materials or improper packaging and...
.... 2) Any damage caused by using unsuitable inks or ink delivery systems in the printer. 3) Any damage caused by using the original box and packing materials. Under the Whole Unit Exchange or Repair Programs you must tape all of the doors, covers, and trays securely in a...original packaging, make sure you allow each component to package the printer, but you may be billed for these . EPSON® Preferred SM Limited Warranty Program for the Epson Stylus® Pro 3800 CAUTION: Do not turn off the printer by unplugging it using improper packaging materials or improper packaging and...
Service Manual
Page 3
.... INTRODUCTION OF SECONDSOURCE ICs OR OTHER NON-APPROVED COMPONENTS MAY DAMAGE THE PRODUCT AND VOID ANY APPLICABLE EPSON WARRANTY. 6. WHEN AIR DUSTER IS USED ON THE REPAIR AND THE MAINTENANCE WORK, THE USE OF THE AIR DUSTER PRODUCTS CONTAINING THE INFLAMMABLE GAS IS PROHIBITED.... ALWAYS DISCONNECT THE PRODUCT FROM THE POWER SOURCE AND PERIPHERAL DEVICES PERFORMING ANY MAINTENANCE OR REPAIR PROCEDURES. 2. ALWAYS VERIFY THAT THE EPSON PRODUCT HAS BEEN DISCONNECTED FROM THE POWER SOURCE BEFORE REMOVING OR REPLACING PRINTED CIRCUIT BOARDS AND/OR INDIVIDUAL CHIPS....
.... INTRODUCTION OF SECONDSOURCE ICs OR OTHER NON-APPROVED COMPONENTS MAY DAMAGE THE PRODUCT AND VOID ANY APPLICABLE EPSON WARRANTY. 6. WHEN AIR DUSTER IS USED ON THE REPAIR AND THE MAINTENANCE WORK, THE USE OF THE AIR DUSTER PRODUCTS CONTAINING THE INFLAMMABLE GAS IS PROHIBITED.... ALWAYS DISCONNECT THE PRODUCT FROM THE POWER SOURCE AND PERIPHERAL DEVICES PERFORMING ANY MAINTENANCE OR REPAIR PROCEDURES. 2. ALWAYS VERIFY THAT THE EPSON PRODUCT HAS BEEN DISCONNECTED FROM THE POWER SOURCE BEFORE REMOVING OR REPLACING PRINTED CIRCUIT BOARDS AND/OR INDIVIDUAL CHIPS....
Service Manual
Page 4
... of six chapters and Appendix. CHAPTER 2.OPERATING PRINCIPLES Describes the theory of electrical and mechanical operations of the printer. CHAPTER 6.MAINTENANCE Provides preventive maintenance procedures and the lists of life. About This Manual This manual describes basic...functions, theory of electrical and mechanical operations, maintenance and repair procedures of the product. CHAPTER 3.TROUBLESHOOTING Describes the step-by -step procedures for the troubleshooting. CHAPTER 5.ADJUSTMENT Provides Epson-approved methods for servicing the product. Indicates an operating ...
... of six chapters and Appendix. CHAPTER 2.OPERATING PRINCIPLES Describes the theory of electrical and mechanical operations of the printer. CHAPTER 6.MAINTENANCE Provides preventive maintenance procedures and the lists of life. About This Manual This manual describes basic...functions, theory of electrical and mechanical operations, maintenance and repair procedures of the product. CHAPTER 3.TROUBLESHOOTING Describes the step-by -step procedures for the troubleshooting. CHAPTER 5.ADJUSTMENT Provides Epson-approved methods for servicing the product. Indicates an operating ...
Service Manual
Page 29
...MAINTENANCE CARTRIDGE. AND LOAD PAPER CORRECTLY PAPER FEED ERROR -- NNNN PLEASE CONTACT TO THE REPAIR CENTER -- CLEAR JAMMED PAPER SEE PRINTER GUIDE FOR INSTRUCTIONS -- PRINTER ERROR RESTART THE PRINTER -- LOAD PAPER CORRECTLY AND PRESS PAPER/FEED BUTTON Revision A Power Light LED Paper...ERROR REMOVE PAPER -- EPSON Stylus Pro 3800/3800C/3850 1.6.8 Error/Warning Statuses Displayed/Indicated on/by LCD/LED No Error/Warning Status Error or Illustration Warning on LCD Message on LCD 1 FATAL ERROR (Service Call No. PRINTER ERROR RESTART THE PRINTER CARRIAGE LOCKED -- is...
...MAINTENANCE CARTRIDGE. AND LOAD PAPER CORRECTLY PAPER FEED ERROR -- NNNN PLEASE CONTACT TO THE REPAIR CENTER -- CLEAR JAMMED PAPER SEE PRINTER GUIDE FOR INSTRUCTIONS -- PRINTER ERROR RESTART THE PRINTER -- LOAD PAPER CORRECTLY AND PRESS PAPER/FEED BUTTON Revision A Power Light LED Paper...ERROR REMOVE PAPER -- EPSON Stylus Pro 3800/3800C/3850 1.6.8 Error/Warning Statuses Displayed/Indicated on/by LCD/LED No Error/Warning Status Error or Illustration Warning on LCD Message on LCD 1 FATAL ERROR (Service Call No. PRINTER ERROR RESTART THE PRINTER CARRIAGE LOCKED -- is...
Service Manual
Page 62
...and gears in "4.1.1 Precautions" (p86). Initialize the NVRAM on the main board, strictly follow the safety instructions given in the printer mechanism are engaged correctly showing no signs of life, or if there is no foreign material which interferes with the user-defined ...) Error message is displayed (Page 66) Service Call message is observed. 4. All of wear. 7. EPSON Stylus Pro 3800/3800C/3850 3.1 Overview This section explains the basic procedure for maintenance/repair. To maintain the product's quality, be sure to use the specified lubricant and adhesive. ...
...and gears in "4.1.1 Precautions" (p86). Initialize the NVRAM on the main board, strictly follow the safety instructions given in the printer mechanism are engaged correctly showing no signs of life, or if there is no foreign material which interferes with the user-defined ...) Error message is displayed (Page 66) Service Call message is observed. 4. All of wear. 7. EPSON Stylus Pro 3800/3800C/3850 3.1 Overview This section explains the basic procedure for maintenance/repair. To maintain the product's quality, be sure to use the specified lubricant and adhesive. ...
Service Manual
Page 63
EPSON Stylus Pro 3800/3800C/3850 3.2 List of Panel Messages Category Message on LCD Error PAPER FEED ERROR LOAD PAPER CORRECTLY AND PRESS PAPER/FEED BUTTON PAPER JAM REMOVE PAPER CANNOT OPEN COVER IS THERE ANYTHING ON THE PRINTER? The error messages are shown on its full ...SERVICE CALL ERROR NNNN PLEASE CONTACT TO THE REPAIR CENTER PRINTER ERROR RESTART THE PRINTER CARRIAGE LOCKED RELEASE THE CARRIAGE LOCK PAPER JAM CLEAR JAMMED PAPER SEE PRINTER GUIDE FOR INSTRUCTIONS NO MAINTENANCE CART. MAINTENANCE THIS MAY VOID EPSON'S WARRANTY. MAINTENANCE CARTRIDGE FULL REPLACE THE CARTRIDGE...
EPSON Stylus Pro 3800/3800C/3850 3.2 List of Panel Messages Category Message on LCD Error PAPER FEED ERROR LOAD PAPER CORRECTLY AND PRESS PAPER/FEED BUTTON PAPER JAM REMOVE PAPER CANNOT OPEN COVER IS THERE ANYTHING ON THE PRINTER? The error messages are shown on its full ...SERVICE CALL ERROR NNNN PLEASE CONTACT TO THE REPAIR CENTER PRINTER ERROR RESTART THE PRINTER CARRIAGE LOCKED RELEASE THE CARRIAGE LOCK PAPER JAM CLEAR JAMMED PAPER SEE PRINTER GUIDE FOR INSTRUCTIONS NO MAINTENANCE CART. MAINTENANCE THIS MAY VOID EPSON'S WARRANTY. MAINTENANCE CARTRIDGE FULL REPLACE THE CARTRIDGE...
Service Manual
Page 68
... THE REPAIR CENTER PRINTER ERROR RESTART THE PRINTER CARRIAGE LOCKED RELEASE THE CARRIAGE LOCK PAPER JAM CLEAR JAMMED PAPER SEE PRINTER GUIDE FOR INSTRUCTIONS NO MAINTENANCE CART. Paper feeding was physically interrupted. INSTALL THE MAINTENANCE CARTRIDGE. A paper jam has occurred. or foreign matter. The printer cannot read/write data from/to the CSIC of steps. EPSON Stylus Pro 3800...
... THE REPAIR CENTER PRINTER ERROR RESTART THE PRINTER CARRIAGE LOCKED RELEASE THE CARRIAGE LOCK PAPER JAM CLEAR JAMMED PAPER SEE PRINTER GUIDE FOR INSTRUCTIONS NO MAINTENANCE CART. Paper feeding was physically interrupted. INSTALL THE MAINTENANCE CARTRIDGE. A paper jam has occurred. or foreign matter. The printer cannot read/write data from/to the CSIC of steps. EPSON Stylus Pro 3800...
Service Manual
Page 87
EPSON Stylus Pro 3800/3800C/3850 Revision A C A U T IO N Ensure sufficient work space for servicing. Locate the printer on a stable and flat surface. The ink-path-related components or parts should be firmly and securely installed on the board are so sensitive ... floor in advance. Do not touch electrical circuit boards with bare hands as the elements on the printer to prevent ink from leakage. Use only recommended tools for cleaning during repair and maintenance, the use of the cables with sharp metal edges, or lead to lower the noise immunity.) ...
EPSON Stylus Pro 3800/3800C/3850 Revision A C A U T IO N Ensure sufficient work space for servicing. Locate the printer on a stable and flat surface. The ink-path-related components or parts should be firmly and securely installed on the board are so sensitive ... floor in advance. Do not touch electrical circuit boards with bare hands as the elements on the printer to prevent ink from leakage. Use only recommended tools for cleaning during repair and maintenance, the use of the cables with sharp metal edges, or lead to lower the noise immunity.) ...
Service Manual
Page 89
...repaired. Therefore, disassembling procedures are divided into two groups according to off -site services Group 2: Applicable to the site they are classified into two groups as described below. Group 1: For both on-site and off -site service only. DISASSEMBLY & ASSEMBLY Overview 89 EPSON Stylus Pro 3800.../3800C/3850 4.1.4 Screws The following table indicates the screws used in the printer. Screws Color Definition Silver Special Screw Silver Phillips Bind P-tite Screw Silver ...
...repaired. Therefore, disassembling procedures are divided into two groups according to off -site services Group 2: Applicable to the site they are classified into two groups as described below. Group 1: For both on-site and off -site service only. DISASSEMBLY & ASSEMBLY Overview 89 EPSON Stylus Pro 3800.../3800C/3850 4.1.4 Screws The following table indicates the screws used in the printer. Screws Color Definition Silver Special Screw Silver Phillips Bind P-tite Screw Silver ...
Service Manual
Page 191
... the printer. 5.1.2 Adjustment Workflow See "5.1.3 Parts and Units that Require Adjustments" (Page 191) to perform them. 5.3 Standard Adjustment (P. 203) 5.4 Check Results (P. 245) 5.5 Reset Counters (P. 249) 5.1.3 Parts and Units that Require Adjustments" (P. 191)? Table 5-1. EPSON Stylus Pro 3800/3800C/3850 Revision A 5.1 Overview This chapter describes the Adjustment Program software utility and the adjustment procedures required after repairing...
... the printer. 5.1.2 Adjustment Workflow See "5.1.3 Parts and Units that Require Adjustments" (Page 191) to perform them. 5.3 Standard Adjustment (P. 203) 5.4 Check Results (P. 245) 5.5 Reset Counters (P. 249) 5.1.3 Parts and Units that Require Adjustments" (P. 191)? Table 5-1. EPSON Stylus Pro 3800/3800C/3850 Revision A 5.1 Overview This chapter describes the Adjustment Program software utility and the adjustment procedures required after repairing...
Service Manual
Page 192
... --- P. 233 --- P. 246 --- EPSON Stylus Pro 3800/3800C/3850 5.1.4 Required Adjustments by Part or Unit The following table lists the parts/units and the adjustments required whenever replacing or repairing them . P. 230 2 T&B&S Adjustment --- P. 249 PF...Head Rank ID --- P. 217 --- Note "*1": RP = Required whenever replacing the part with a new one "*2": RM = Required whenever repairing the part (includes when it is just removed and reinstalled) Table 5-2. P. 198 PF Motor 1 PF Adjustment --- P. 239 2 EJ Adjustment ...
... --- P. 233 --- P. 246 --- EPSON Stylus Pro 3800/3800C/3850 5.1.4 Required Adjustments by Part or Unit The following table lists the parts/units and the adjustments required whenever replacing or repairing them . P. 230 2 T&B&S Adjustment --- P. 249 PF...Head Rank ID --- P. 217 --- Note "*1": RP = Required whenever replacing the part with a new one "*2": RM = Required whenever repairing the part (includes when it is just removed and reinstalled) Table 5-2. P. 198 PF Motor 1 PF Adjustment --- P. 239 2 EJ Adjustment ...
Service Manual
Page 197
Highlight the target adjustment item and click [OK]. Individual Mode ADJUSTMENT Overview 197 Figure 5-2. Sequential Mode Figure 5-3. EPSON Stylus Pro 3800/3800C/3850 Sequential mode By selecting a part you replaced or repaired, this mode guides you to select and perform an adjustment individually. 1. Highlight the part you to perform all the required adjustments in the left box and click [Add]. 2. Revision A Individual mode This mode allows you replaced or repaired in a predetermined sequence. 1. Click [OK].
Highlight the target adjustment item and click [OK]. Individual Mode ADJUSTMENT Overview 197 Figure 5-2. Sequential Mode Figure 5-3. EPSON Stylus Pro 3800/3800C/3850 Sequential mode By selecting a part you replaced or repaired, this mode guides you to select and perform an adjustment individually. 1. Highlight the part you to perform all the required adjustments in the left box and click [Add]. 2. Revision A Individual mode This mode allows you replaced or repaired in a predetermined sequence. 1. Click [OK].
Service Manual
Page 251
... with the covers removed, take extra care not to get the ink into your skin. EPSON Stylus Pro 3800/3800C/3850 6.1 Overview This chapter provides information on how to maintain the printer in its holding positions. When using the packaging box, cushioning materials and protective equipment...duster, for cleaning during repair and maintenance, the use static electricity discharge equipment such as the elements on the board are so sensitive that the Print Head is mounted on -site. Remove the all ink cartridges. 3. Basically, servicing on the printer should be performed on the...
... with the covers removed, take extra care not to get the ink into your skin. EPSON Stylus Pro 3800/3800C/3850 6.1 Overview This chapter provides information on how to maintain the printer in its holding positions. When using the packaging box, cushioning materials and protective equipment...duster, for cleaning during repair and maintenance, the use static electricity discharge equipment such as the elements on the board are so sensitive that the Print Head is mounted on -site. Remove the all ink cartridges. 3. Basically, servicing on the printer should be performed on the...