Service Manual
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... T&B&S Adjustment 237 5.3.20 PF Adjustment 239 5.3.21 EJ Adjustment 241 5.3.22 Check Ink Selector Operation 243 5.3.23 Write Constant When CR change 244 5.4 Check Results 245 5.4.1 Check Nozzle 245 5.4.2 Print Image 246 5.4.3 Check Results 247 5.4.4 Check Alignment 248 5.5 Reset Counters 249 Chapter 6 MAINTENANCE 6.1 Overview ...251 6.1.1 Product Life Information 252 6.2 Cleaning ...253 6.3 Lubrication ...254 7 EPSON Stylus Pro 3800...
... T&B&S Adjustment 237 5.3.20 PF Adjustment 239 5.3.21 EJ Adjustment 241 5.3.22 Check Ink Selector Operation 243 5.3.23 Write Constant When CR change 244 5.4 Check Results 245 5.4.1 Check Nozzle 245 5.4.2 Print Image 246 5.4.3 Check Results 247 5.4.4 Check Alignment 248 5.5 Reset Counters 249 Chapter 6 MAINTENANCE 6.1 Overview ...251 6.1.1 Product Life Information 252 6.2 Cleaning ...253 6.3 Lubrication ...254 7 EPSON Stylus Pro 3800...
Service Manual
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...) 1 0 (RSVD) 0800 The ink cartridge installation/removal counter has reached the upper limit. one , and execute RTC initialization using the Adjustment Program. Description Borderless printing absorber CR life Unassigned Battery exhaustion Unassigned Unassigned Pump cap unit life Date not set date and time. As "0088" ...Replace the battery with a new selector has reached the upper limit. EPSON Stylus Pro 3800/3800C/3850 Revision A MAINTENANCE REQUEST XXXX When a Maintenance Request error occurs, the printer displays on the LCD a hexadecimal code of "NNNN" which correspond to...
...) 1 0 (RSVD) 0800 The ink cartridge installation/removal counter has reached the upper limit. one , and execute RTC initialization using the Adjustment Program. Description Borderless printing absorber CR life Unassigned Battery exhaustion Unassigned Unassigned Pump cap unit life Date not set date and time. As "0088" ...Replace the battery with a new selector has reached the upper limit. EPSON Stylus Pro 3800/3800C/3850 Revision A MAINTENANCE REQUEST XXXX When a Maintenance Request error occurs, the printer displays on the LCD a hexadecimal code of "NNNN" which correspond to...
Service Manual
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...Replace the CR motor (MOTOR ASSY., CR). See 4.3.5.3 MOTOR ASSY., CR on page 172. See 4.3.4.1 BOARD ASSY., MAIN on page 151.. EPSON Stylus Pro 3800/3800C/3850 Revision A 3.5 Remedies for Service Call Error 74 The carriage unit does not operate due to read the CR scale during a predetermined ... the main board (BOARD ASSY., MAIN). Remedy Replace the Ink Supply Tube (INK, SYSTEM, ASSY) and reset the counter using the Adjustment Program. See 4.3.11.2 BOARD ASSY., ENCODER on page 172. Move the carriage unit manually to check the related connectors and cables for incorrect attachment...
...Replace the CR motor (MOTOR ASSY., CR). See 4.3.5.3 MOTOR ASSY., CR on page 172. See 4.3.4.1 BOARD ASSY., MAIN on page 151.. EPSON Stylus Pro 3800/3800C/3850 Revision A 3.5 Remedies for Service Call Error 74 The carriage unit does not operate due to read the CR scale during a predetermined ... the main board (BOARD ASSY., MAIN). Remedy Replace the Ink Supply Tube (INK, SYSTEM, ASSY) and reset the counter using the Adjustment Program. See 4.3.11.2 BOARD ASSY., ENCODER on page 172. Move the carriage unit manually to check the related connectors and cables for incorrect attachment...
Service Manual
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EPSON Stylus Pro 3800/3800C/3850 Revision A Error Code 1123 1124 1125 1126 1127.... time period after power-on page 121. Replace the CR motor (MOTOR ASSY., CR). CR lock set error The printer cannot lock the carriage unit. Replace the CR motor (MOTOR ASSY., CR). See 4.3.5.3 MOTOR ASSY., CR on ....The carriage unit cannot be unlocked. Replace the CR motor (MOTOR ASSY., CR). outside the specified limits. usage counter using the Adjustment Program. See 4.3.9.1 PUMP, CAP ASSY. See 4.3.7.1 SCALE, CR on page 148. Replace the CR scale (SCALE, CR). Out ...
EPSON Stylus Pro 3800/3800C/3850 Revision A Error Code 1123 1124 1125 1126 1127.... time period after power-on page 121. Replace the CR motor (MOTOR ASSY., CR). CR lock set error The printer cannot lock the carriage unit. Replace the CR motor (MOTOR ASSY., CR). See 4.3.5.3 MOTOR ASSY., CR on ....The carriage unit cannot be unlocked. Replace the CR motor (MOTOR ASSY., CR). outside the specified limits. usage counter using the Adjustment Program. See 4.3.9.1 PUMP, CAP ASSY. See 4.3.7.1 SCALE, CR on page 148. Replace the CR scale (SCALE, CR). Out ...
Service Manual
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... the counter using the Adjustment Program. The printer cannot read/write data from/into the CSIC of steps. counter using the Adjustment Program. See 4.3.6.1 LOCK, COVER, ASSY. See 4.3.10.3 MOTOR, RELEASE, ASSY. on page 127. See 4.3.6.3 RELEASE SENSOR on page 167. EPSON Stylus Pro 3800/3800C/3850 Revision A... holder (POROUS PAD,TRAY,INK EJECT) and reset the counter using the Adjustment Program. on page 148. Replace the Ink Selector (INK, SYSTEM, ASSY.) and reset the counter using the Adjustment Program. See 4.3.9.3 INK, SYSTEM, ASSY. The cartridge cover cannot open / ...
... the counter using the Adjustment Program. The printer cannot read/write data from/into the CSIC of steps. counter using the Adjustment Program. See 4.3.6.1 LOCK, COVER, ASSY. See 4.3.10.3 MOTOR, RELEASE, ASSY. on page 127. See 4.3.6.3 RELEASE SENSOR on page 167. EPSON Stylus Pro 3800/3800C/3850 Revision A... holder (POROUS PAD,TRAY,INK EJECT) and reset the counter using the Adjustment Program. on page 148. Replace the Ink Selector (INK, SYSTEM, ASSY.) and reset the counter using the Adjustment Program. See 4.3.9.3 INK, SYSTEM, ASSY. The cartridge cover cannot open / ...
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...ASSY). Replace the ink pad for a predetermined time period. Remove any dirt or foreign substances from the error, Reset the RTC using the Adjustment Program and set the correct date and time. The PW sensor is malfunctioning. 1. The RTC circuit on the main board is broken. After a... PW sensor (BOARD ASSY., DETECTOR, PW;B). See 4.3.11.4 BOARD ASSY., DETECTOR, PW; B on page 129. If the printer recovers from the plate. EPSON Stylus Pro 3800/3800C/3850 Error Code Error Name 150C PF phase detection error 1511 Drive time monitor time-out (APG) 1520 Drive time monitor ...
...ASSY). Replace the ink pad for a predetermined time period. Remove any dirt or foreign substances from the error, Reset the RTC using the Adjustment Program and set the correct date and time. The PW sensor is malfunctioning. 1. The RTC circuit on the main board is broken. After a... PW sensor (BOARD ASSY., DETECTOR, PW;B). See 4.3.11.4 BOARD ASSY., DETECTOR, PW; B on page 129. If the printer recovers from the plate. EPSON Stylus Pro 3800/3800C/3850 Error Code Error Name 150C PF phase detection error 1511 Drive time monitor time-out (APG) 1520 Drive time monitor ...
Service Manual
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... listed below from the old printer, and install them to a failure of the BOARD ASSY., MAIN, the BOARD ASSY., MAIN also must be replaced with the PRINTER MECHANISM, ASP. See Chapter 5 "ADJUSTMENT" (p190). "NVRAM Backup utility" will automatically start up the Adjustment program. EPSON Stylus Pro 3800/3800C/3850 4.3.13 PRINTER MECHANISM 4.3.13.1 Replacing the PRINTER MECHANISM Name: PRINTER MECHANISM, ASP 1.
... listed below from the old printer, and install them to a failure of the BOARD ASSY., MAIN, the BOARD ASSY., MAIN also must be replaced with the PRINTER MECHANISM, ASP. See Chapter 5 "ADJUSTMENT" (p190). "NVRAM Backup utility" will automatically start up the Adjustment program. EPSON Stylus Pro 3800/3800C/3850 4.3.13 PRINTER MECHANISM 4.3.13.1 Replacing the PRINTER MECHANISM Name: PRINTER MECHANISM, ASP 1.
Service Manual
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... Order of the printer. 5.1.2 Adjustment Workflow See "5.1.3 Parts and Units that Require Adjustments" (P. 191)? Be sure to whether parameters stored on the printer. Required Adjustments in each section that Require Adjustments The following parts and units require adjustments after repairing or ...Adjustments by Part or Unit" (Page 192) and make sure what adjustments must be backed up or not. Table 5-1. And, if it is included in "Table 5-1. EPSON Stylus Pro 3800/3800C/3850 Revision A 5.1 Overview This chapter describes the Adjustment Program software utility and the adjustment...
... Order of the printer. 5.1.2 Adjustment Workflow See "5.1.3 Parts and Units that Require Adjustments" (P. 191)? Be sure to whether parameters stored on the printer. Required Adjustments in each section that Require Adjustments The following parts and units require adjustments after repairing or ...Adjustments by Part or Unit" (Page 192) and make sure what adjustments must be backed up or not. Table 5-1. And, if it is included in "Table 5-1. EPSON Stylus Pro 3800/3800C/3850 Revision A 5.1 Overview This chapter describes the Adjustment Program software utility and the adjustment...
Service Manual
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...; --- --- --- --- Note "*1": AU = Software tool including Adjustment Program "*2": AT = Jig or Tool for the adjustment (does not include the program tool) MECHANICAL ADJUSTMENT Adjustment PF Timing Belt Tension Adjustment LD Roller Position Adjustment PG Position Adjustment STANDARD ADJUSTMENT General Overview Adjusts the tension of ink droplets. EPSON Stylus Pro 3800/3800C/3850 5.1.5 Description of Adjustments The following tables describe the general outline of the...
...; --- --- --- --- Note "*1": AU = Software tool including Adjustment Program "*2": AT = Jig or Tool for the adjustment (does not include the program tool) MECHANICAL ADJUSTMENT Adjustment PF Timing Belt Tension Adjustment LD Roller Position Adjustment PG Position Adjustment STANDARD ADJUSTMENT General Overview Adjusts the tension of ink droplets. EPSON Stylus Pro 3800/3800C/3850 5.1.5 Description of Adjustments The following tables describe the general outline of the...
Service Manual
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...adjusting the printer. Supplied ADJUSTMENT Overview Revision A 195 EPSON Stylus Pro 3800/3800C/3850 5.1.6 Tools for Adjustments The table below shows the tools required for Adjustments Type Hard Tool Name Thickness Gauge T = 0.90 Thickness Gauge T = 1.00 Sonic Tension Meter U-505 Code type microphone (U-505) Roller LD Height Adjustment Gauge Roller LD Height Adjustment...) Archival Matte Paper (A4 or Letter) Economy Super Fine Paper (A4) Adjustment Program NVRAM Backup Utility Colorimetric Calibration Tool Part Number Remarks commercially available --- available upon...
...adjusting the printer. Supplied ADJUSTMENT Overview Revision A 195 EPSON Stylus Pro 3800/3800C/3850 5.1.6 Tools for Adjustments The table below shows the tools required for Adjustments Type Hard Tool Name Thickness Gauge T = 0.90 Thickness Gauge T = 1.00 Sonic Tension Meter U-505 Code type microphone (U-505) Roller LD Height Adjustment Gauge Roller LD Height Adjustment...) Archival Matte Paper (A4 or Letter) Economy Super Fine Paper (A4) Adjustment Program NVRAM Backup Utility Colorimetric Calibration Tool Part Number Remarks commercially available --- available upon...
Service Manual
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... Backup" (Page 212) to carry out the adjustments in Sequential Mode or Individual Mode. 4. Click [Start]. Adjustment Program Startup Screen ADJUSTMENT Overview 196 Figure 5-1. EPSON Stylus Pro 3800/3800C/3850 5.1.7 Adjustment Program Basic Operations This section describes the basic operations of the Adjustment Program appears. Revision A Startup When you start the Adjustment program for this printer, the NVRAM Backup Utility will automatically start the...
... Backup" (Page 212) to carry out the adjustments in Sequential Mode or Individual Mode. 4. Click [Start]. Adjustment Program Startup Screen ADJUSTMENT Overview 196 Figure 5-1. EPSON Stylus Pro 3800/3800C/3850 5.1.7 Adjustment Program Basic Operations This section describes the basic operations of the Adjustment Program appears. Revision A Startup When you start the Adjustment program for this printer, the NVRAM Backup Utility will automatically start the...
Service Manual
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EPSON Stylus Pro 3800/3800C/3850 5.3 Standard Adjustment 5.3.1 RTC&USB ID Purpose Whenever the main board is changed, because the PC recognizes the USB as a different port. After replacing the main board, turn the printer ON. 2. Check or enter the date and time displayed on with other adjustments using the program, restart the program... IO N A communication error will occur if the printer is turned OFF/ON after the USB ID is replaced, this must be carried out to initializes the RTC and write USB ID on the screen. Start up the Adjustment Program and select [RTC&USBID]. 3. USB ID is ...
EPSON Stylus Pro 3800/3800C/3850 5.3 Standard Adjustment 5.3.1 RTC&USB ID Purpose Whenever the main board is changed, because the PC recognizes the USB as a different port. After replacing the main board, turn the printer ON. 2. Check or enter the date and time displayed on with other adjustments using the program, restart the program... IO N A communication error will occur if the printer is turned OFF/ON after the USB ID is replaced, this must be carried out to initializes the RTC and write USB ID on the screen. Start up the Adjustment Program and select [RTC&USBID]. 3. USB ID is ...
Service Manual
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EPSON Stylus Pro 3800/3800C/3850 5.3.2 Head Rank ID Purpose The Head Rank ID is replaced, this must be written to the new print head 1. Write down at Step 1 into the edit boxes in the same order as indicated on the label. 6. Assemble the printer. 3. Click...and select a Head Rank ID data (.txt). 4. Start up the Adjustment Program and select [Head Rank ID]. 3. Revision A ID Label Figure 5-13. Turn the printer ON. 4. Start up the Adjustment Program and select [Head Rank ID]. 5. Assemble the printer. 3. Click [File Save] and save the ID information under a new...
EPSON Stylus Pro 3800/3800C/3850 5.3.2 Head Rank ID Purpose The Head Rank ID is replaced, this must be written to the new print head 1. Write down at Step 1 into the edit boxes in the same order as indicated on the label. 6. Assemble the printer. 3. Click...and select a Head Rank ID data (.txt). 4. Start up the Adjustment Program and select [Head Rank ID]. 3. Revision A ID Label Figure 5-13. Turn the printer ON. 4. Start up the Adjustment Program and select [Head Rank ID]. 5. Assemble the printer. 3. Click [File Save] and save the ID information under a new...
Service Manual
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... Slant Lever clockwise. 9. Adjustment Pattern and Check Point ADJUSTMENT Standard Adjustment 205 Start up the Adjustment Program and select [Print Head Slant Adjustment (PF)]. 6. Select [Visual pattern], and click [Print] to correct the slant of the print head. Slightly turn the ink cover open sensor ON. 2. z A < B (Pattern 1): Turn the Head Slant Lever counterclockwise. EPSON Stylus Pro 3800/3800C/3850 5.3.3 Print...
... Slant Lever clockwise. 9. Adjustment Pattern and Check Point ADJUSTMENT Standard Adjustment 205 Start up the Adjustment Program and select [Print Head Slant Adjustment (PF)]. 6. Select [Visual pattern], and click [Print] to correct the slant of the print head. Slightly turn the ink cover open sensor ON. 2. z A < B (Pattern 1): Turn the Head Slant Lever counterclockwise. EPSON Stylus Pro 3800/3800C/3850 5.3.3 Print...
Service Manual
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... open sensor ON. 2. Turn the printer ON. 5. Use the calibrated magnifying glass to finish the adjustment. CR_Slant_Pattern_01 Figure 5-20. Click [Finish] to check the point as shown in Figure 5-28. EPSON Stylus Pro 3800/3800C/3850 5.3.4 Print Head Slant Adjustment (CR) Purpose Check the...unit will return to the printer and connect the FFC cable. 4. Remove the HOUSING, UPPER. Attach the OPERATION, PANEL, ASSY to its print start adjustment on the screen shown in Figure 5-20. Start up the Adjustment Program and select [Print Head Slant Adjustment (CR)]. 6. Combination 2,...
... open sensor ON. 2. Turn the printer ON. 5. Use the calibrated magnifying glass to finish the adjustment. CR_Slant_Pattern_01 Figure 5-20. Click [Finish] to check the point as shown in Figure 5-28. EPSON Stylus Pro 3800/3800C/3850 5.3.4 Print Head Slant Adjustment (CR) Purpose Check the...unit will return to the printer and connect the FFC cable. 4. Remove the HOUSING, UPPER. Attach the OPERATION, PANEL, ASSY to its print start adjustment on the screen shown in Figure 5-20. Start up the Adjustment Program and select [Print Head Slant Adjustment (CR)]. 6. Combination 2,...
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Turn the printer ON. 2. Figure 5-29. [Initial Ink Charge ON/OFF] Screen ADJUSTMENT Standard Adjustment Revision A 211 Select [ON] or [OFF] and then click [Run]. 4. Click [Finish]. Start up the Adjustment Program and select [Initial Ink Charge Flag ON/ OFF]. 3. EPSON Stylus Pro 3800/3800C/3850 5.3.5 Initial Ink Charge Flag ON/OFF Procedure 1.
Turn the printer ON. 2. Figure 5-29. [Initial Ink Charge ON/OFF] Screen ADJUSTMENT Standard Adjustment Revision A 211 Select [ON] or [OFF] and then click [Run]. 4. Click [Finish]. Start up the Adjustment Program and select [Initial Ink Charge Flag ON/ OFF]. 3. EPSON Stylus Pro 3800/3800C/3850 5.3.5 Initial Ink Charge Flag ON/OFF Procedure 1.
Service Manual
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EPSON Stylus Pro 3800/3800C/3850 5.3.6 Parameter Backup Purpose Whenever the main board is replaced, parameters stored in F/ W update mode. Read & Save Procedure 1. CHECK P O IN T When reading or writing the parameters, turn the printer ON in the NVRAM on the previous board should be backed up the Adjustment Program. Click [Read] to start the printer in the...
EPSON Stylus Pro 3800/3800C/3850 5.3.6 Parameter Backup Purpose Whenever the main board is replaced, parameters stored in F/ W update mode. Read & Save Procedure 1. CHECK P O IN T When reading or writing the parameters, turn the printer ON in the NVRAM on the previous board should be backed up the Adjustment Program. Click [Read] to start the printer in the...
Service Manual
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Adjustment Program Start Up Flow ADJUSTMENT Standard Adjustment Revision A 213 EPSON Stylus Pro 3800/3800C/3850 Start Start up the Adjustment Program NVRAM Backup Utility starts up instead of the Adjustment Program To exit the Back Up Utility End Select Operation To perform writing Turn the Printer ON in F/W update mode Adjustment Program starts up To perform reading Turn ON the Printer in F/W update mode Select Parameter file and write End Click [Read] When Not saving Print Mechanism Operation History Save Close End Adjustment Program starts up Figure 5-31.
Adjustment Program Start Up Flow ADJUSTMENT Standard Adjustment Revision A 213 EPSON Stylus Pro 3800/3800C/3850 Start Start up the Adjustment Program NVRAM Backup Utility starts up instead of the Adjustment Program To exit the Back Up Utility End Select Operation To perform writing Turn the Printer ON in F/W update mode Adjustment Program starts up To perform reading Turn ON the Printer in F/W update mode Select Parameter file and write End Click [Read] When Not saving Print Mechanism Operation History Save Close End Adjustment Program starts up Figure 5-31.
Service Manual
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... EPSON Stylus Pro 3800/3800C/3850 5.3.7 Check PG Purpose Check the PG switch operation if it is normally performed or not. Procedure 1. Turn the printer ON. 2. Be sure to check the following three points. Check Point 1 Figure 5-34. [Check PG] screen ADJUSTMENT Standard Adjustment 214... z Does the carriage move upward and downward? z Is there any one of the PG settings, and then click [Run]. 4. Start up the Adjustment Program...
... EPSON Stylus Pro 3800/3800C/3850 5.3.7 Check PG Purpose Check the PG switch operation if it is normally performed or not. Procedure 1. Turn the printer ON. 2. Be sure to check the following three points. Check Point 1 Figure 5-34. [Check PG] screen ADJUSTMENT Standard Adjustment 214... z Does the carriage move upward and downward? z Is there any one of the PG settings, and then click [Run]. 4. Start up the Adjustment Program...
Service Manual
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...up the Adjustment Program and select [Cleaning]. 3. Turn the printer ON. 2. Select the cleaning type and press the corresponding key (F1 to F4) to clean the print head. Procedure 1. Approx. 2 min. 12 sec. Approx. 1 min. 29 sec. 4. EPSON Stylus Pro 3800/3800C/3850 ...ADJUSTMENT Standard Adjustment 215 Turn the printer ON. 2. Press the F5 key to pop up a verification screen, and click [OK] to start the initial ink charge. 4. Revision A 5.3.9 Cleaning Purpose There are four types of Ink Consumption F1 CL1 Approx. 0.64g / 8 colors F2 CL2 Approx. 4.2g / 8 colors...
...up the Adjustment Program and select [Cleaning]. 3. Turn the printer ON. 2. Select the cleaning type and press the corresponding key (F1 to F4) to clean the print head. Procedure 1. Approx. 2 min. 12 sec. Approx. 1 min. 29 sec. 4. EPSON Stylus Pro 3800/3800C/3850 ...ADJUSTMENT Standard Adjustment 215 Turn the printer ON. 2. Press the F5 key to pop up a verification screen, and click [OK] to start the initial ink charge. 4. Revision A 5.3.9 Cleaning Purpose There are four types of Ink Consumption F1 CL1 Approx. 0.64g / 8 colors F2 CL2 Approx. 4.2g / 8 colors...