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... 66 Routine Maintenance 67 When to Replace Ink Tank and Maintain Print Head 68 Replacing an Ink Tank 69 Printing the Nozzle Check Pattern 74 Print Head Cleaning 78 Print Head Deep Cleaning 81 Cleaning the Printer 83 Transporting the Printer 85 Printing Media 89 Compatible Media Types 90 Envelopes ...92 High Resolution Paper HR-101N 96...-101 104 Photo Paper Pro PC-101S 107 Transparencies CF-102 109 T-Shirt Transfers TR-201 111 Banner Paper 113 Troubleshooting 116 Cannot Install the Printer Driver 117 Print Quality is Poor or Contains Errors 119 3
... 66 Routine Maintenance 67 When to Replace Ink Tank and Maintain Print Head 68 Replacing an Ink Tank 69 Printing the Nozzle Check Pattern 74 Print Head Cleaning 78 Print Head Deep Cleaning 81 Cleaning the Printer 83 Transporting the Printer 85 Printing Media 89 Compatible Media Types 90 Envelopes ...92 High Resolution Paper HR-101N 96...-101 104 Photo Paper Pro PC-101S 107 Transparencies CF-102 109 T-Shirt Transfers TR-201 111 Banner Paper 113 Troubleshooting 116 Cannot Install the Printer Driver 117 Print Quality is Poor or Contains Errors 119 3
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...the nozzles. ¬ Printing the Nozzle Check Pattern If the print quality is empty, the BJ Status Monitor (Windows) or the BJ Print Monitor (Macintosh) will initially advise you can still continue to print. When to replace the ink tank. Once an ink tank is poor ¬ Print Head Cleaning If the... lamp to flash four times. ¬ Replacing an Ink Tank If printing becomes faint or a specific colour is no longer printing, even though there is empty, it must be worn out. Contact a Canon service representative. At this stage, you of a low ink level. Routine Maintenance...
...the nozzles. ¬ Printing the Nozzle Check Pattern If the print quality is empty, the BJ Status Monitor (Windows) or the BJ Print Monitor (Macintosh) will initially advise you can still continue to print. When to replace the ink tank. Once an ink tank is poor ¬ Print Head Cleaning If the... lamp to flash four times. ¬ Replacing an Ink Tank If printing becomes faint or a specific colour is no longer printing, even though there is empty, it must be worn out. Contact a Canon service representative. At this stage, you of a low ink level. Routine Maintenance...
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Troubleshooting • Cannot Install the Printer Driver • Print Quality is Poor or Contains Errors • Printer Does Not Start or Stops During Print Jobs • Paper Does Not Feed Properly or Paper Jams • The POWER Lamp Flashes Orange • An Error Message is Displayed on the Screen • Problems Unique to Windows Windows • Problems Unique to the Macintosh Macintosh Troubleshooting 116
Troubleshooting • Cannot Install the Printer Driver • Print Quality is Poor or Contains Errors • Printer Does Not Start or Stops During Print Jobs • Paper Does Not Feed Properly or Paper Jams • The POWER Lamp Flashes Orange • An Error Message is Displayed on the Screen • Problems Unique to Windows Windows • Problems Unique to the Macintosh Macintosh Troubleshooting 116
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Print Quality is Poor or Contains Errors • Cannot Print to End of Job • Colours are Unclear • Meaningless Characters or Symbols are Printed • Printing is Blurred/Colours are Wrong • Straight Lines are Misaligned • Printed Paper Curls or Ink Blots • Back of Paper is Smudged • Printed Surface is Scratched • White Streaks • Colours are Uneven or Streaked Troubleshooting Print Quality is Poor or Contains Errors 119
Print Quality is Poor or Contains Errors • Cannot Print to End of Job • Colours are Unclear • Meaningless Characters or Symbols are Printed • Printing is Blurred/Colours are Wrong • Straight Lines are Misaligned • Printed Paper Curls or Ink Blots • Back of Paper is Smudged • Printed Surface is Scratched • White Streaks • Colours are Uneven or Streaked Troubleshooting Print Quality is Poor or Contains Errors 119
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... on the hard disk. Then check the Page Size setting in the application. Print Quality is Poor or Contains Errors 120 s Check the amount of free space by deleting any unnecessary files. Note ® When using an ECP printer port in the printer. Cannot Print to Windows". First, check the Page Size setting in the...
... on the hard disk. Then check the Page Size setting in the application. Print Quality is Poor or Contains Errors 120 s Check the amount of free space by deleting any unnecessary files. Note ® When using an ECP printer port in the printer. Cannot Print to Windows". First, check the Page Size setting in the...
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...64257;rm the specified ink tank is Poor or Contains Errors 121 When an ink tank runs out of paper loaded in the printer. Colours are Unclear Troubleshooting s Confirm the Media Type setting in the printer driver matches the type of ink, replace it ... colours appear on the Main tab. Note ® Printed colours may not match screen colours perfectly due to produce colours. If you are printing a photograph or an illustration from a Windows environment, also increase Print Quality on the screen. Print Quality is installed. If you are working in a Macintosh ...
...64257;rm the specified ink tank is Poor or Contains Errors 121 When an ink tank runs out of paper loaded in the printer. Colours are Unclear Troubleshooting s Confirm the Media Type setting in the printer driver matches the type of ink, replace it ... colours appear on the Main tab. Note ® Printed colours may not match screen colours perfectly due to produce colours. If you are printing a photograph or an illustration from a Windows environment, also increase Print Quality on the screen. Print Quality is installed. If you are working in a Macintosh ...
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Print Quality is Poor or Contains Errors 122 If this does not resolve the problem, there may be a problem with your application program. Troubleshooting Meaningless Characters or Symbols are Printed s If the problem only occurs when printing a specific document, try editing the document and then printing it.
Print Quality is Poor or Contains Errors 122 If this does not resolve the problem, there may be a problem with your application program. Troubleshooting Meaningless Characters or Symbols are Printed s If the problem only occurs when printing a specific document, try editing the document and then printing it.
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... the problem is Poor or Contains Errors 123 Print Quality is not resolved after cleaning the print head several times, the print head may be worn out. Printing is Blurred/Colours are printing on one side of the protective cap and protective tape from a print head. s Ensure you dispose of certain media. Contact a Canon service representative. s Print the nozzle check...
... the problem is Poor or Contains Errors 123 Print Quality is not resolved after cleaning the print head several times, the print head may be worn out. Printing is Blurred/Colours are printing on one side of the protective cap and protective tape from a print head. s Ensure you dispose of certain media. Contact a Canon service representative. s Print the nozzle check...
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Straight Lines are Misaligned Troubleshooting s Align the print head. Follow the instructions on the screen. Ensure you align the print head every time you install a new print head. Print Quality is Poor or Contains Errors 124 Windows 1 Open the Printer Properties dialog box. 2 Click the Maintenance tab. 3 Click Print Head Alignment.
Straight Lines are Misaligned Troubleshooting s Align the print head. Follow the instructions on the screen. Ensure you align the print head every time you install a new print head. Print Quality is Poor or Contains Errors 124 Windows 1 Open the Printer Properties dialog box. 2 Click the Maintenance tab. 3 Click Print Head Alignment.
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Troubleshooting Macintosh 1 Open the Page Setup dialog box. 2 Click Utilities. 3 Select Test Print from the pull-down menu, and then click Print Head Alignment. Print Quality is Poor or Contains Errors 125 Follow the instructions on the screen.
Troubleshooting Macintosh 1 Open the Page Setup dialog box. 2 Click Utilities. 3 Select Test Print from the pull-down menu, and then click Print Head Alignment. Print Quality is Poor or Contains Errors 125 Follow the instructions on the screen.
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s In the printer driver settings, select a higher print quality setting. Troubleshooting Macintosh 1 Open the Print dialog box. 2 For Print Mode, select Manual and then click Details. 3 Click the Quality icon and then drag the Print Quality slide bar to the Fine end. Print Quality is Poor or Contains Errors 126 Windows 1 Open the Printer Properties dialog box. 2 On the Main tab, click High for the Print Quality setting.
s In the printer driver settings, select a higher print quality setting. Troubleshooting Macintosh 1 Open the Print dialog box. 2 For Print Mode, select Manual and then click Details. 3 Click the Quality icon and then drag the Print Quality slide bar to the Fine end. Print Quality is Poor or Contains Errors 126 Windows 1 Open the Printer Properties dialog box. 2 On the Main tab, click High for the Print Quality setting.
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pictures with intense colours or photographs). Windows 1 Open the Printer Properties dialog box. 2 On the Main tab, select Manual for Colour Adjustment, and then click Set. 3 Drag the Intensity slide bar to print images that require a lot of ink (i.e. Print Quality is Poor or Contains Errors 127 s Reduce the Intensity setting in the printer driver and try printing again. Printed Paper Curls or Ink Blots Troubleshooting s Use high resolution paper or photo paper to adjust the intensity.
pictures with intense colours or photographs). Windows 1 Open the Printer Properties dialog box. 2 On the Main tab, select Manual for Colour Adjustment, and then click Set. 3 Drag the Intensity slide bar to print images that require a lot of ink (i.e. Print Quality is Poor or Contains Errors 127 s Reduce the Intensity setting in the printer driver and try printing again. Printed Paper Curls or Ink Blots Troubleshooting s Use high resolution paper or photo paper to adjust the intensity.
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Print Quality is Poor or Contains Errors 128 Troubleshooting Macintosh 1 Open the Print dialog box. 2 For Print Mode, select Manual and then click Details. 3 Click the Colour icon and then drag the Intensity slide bar to set the intensity.
Print Quality is Poor or Contains Errors 128 Troubleshooting Macintosh 1 Open the Print dialog box. 2 For Print Mode, select Manual and then click Details. 3 Click the Colour icon and then drag the Intensity slide bar to set the intensity.
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You can either remove each sheet has printed. Print Quality is printed, or adjust the Ink Drying Wait Time to open the Custom Settings dialog box. 4 Drag the Ink Drying Wait Time slide bar, and then click Send. Windows 1 Open the Printer Properties dialog box. 2 Click the Maintenance tab. 3 Click Custom Settings to pause after each printed sheet from the output tray as soon as it is Poor or Contains Errors 129 Back of Paper is Smudged Troubleshooting s If the next page prints before the ink is dry, enable the Pause Page printer driver setting.
You can either remove each sheet has printed. Print Quality is printed, or adjust the Ink Drying Wait Time to open the Custom Settings dialog box. 4 Drag the Ink Drying Wait Time slide bar, and then click Send. Windows 1 Open the Printer Properties dialog box. 2 Click the Maintenance tab. 3 Click Custom Settings to pause after each printed sheet from the output tray as soon as it is Poor or Contains Errors 129 Back of Paper is Smudged Troubleshooting s If the next page prints before the ink is dry, enable the Pause Page printer driver setting.
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Print Quality is Poor or Contains Errors 130 Troubleshooting Macintosh 1 Open the Page Setup dialog box. 2 Click the Utilities button. 3 Select Custom Settings from the pull-down the RESUME/CANCEL button until the POWER lamp flashes three times, and release the button. 3 Repeat this operation until there are no more smudges on the test page. Follow the procedure below. 1 Load sheets of the printer. s You may need to clean some internal parts of A4 or Letter plain paper in the printer. 2 Hold down menu. 4 Select Pause between pages., and then click Send.
Print Quality is Poor or Contains Errors 130 Troubleshooting Macintosh 1 Open the Page Setup dialog box. 2 Click the Utilities button. 3 Select Custom Settings from the pull-down the RESUME/CANCEL button until the POWER lamp flashes three times, and release the button. 3 Repeat this operation until there are no more smudges on the test page. Follow the procedure below. 1 Load sheets of the printer. s You may need to clean some internal parts of A4 or Letter plain paper in the printer. 2 Hold down menu. 4 Select Pause between pages., and then click Send.
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...are using . s Before starting Borderless Printing, check the paper that you use non-Canon brand paper heavier than 105 g/m2 (28 lb). s When printing on plain paper, also try printing again. This widens a gap between the print head and the paper. Print Quality is scratched even when printing on thick paper, set the Paper ... paper weight must not be curled. Use Photo Paper Pro or Glossy Photo Paper. If the paper is Poor or Contains Errors 131 This problem can be less than 105 g/m2 (28 lb), the print head may occur at the top and bottom edges of the paper. Clean the...
...are using . s Before starting Borderless Printing, check the paper that you use non-Canon brand paper heavier than 105 g/m2 (28 lb). s When printing on plain paper, also try printing again. This widens a gap between the print head and the paper. Print Quality is scratched even when printing on thick paper, set the Paper ... paper weight must not be curled. Use Photo Paper Pro or Glossy Photo Paper. If the paper is Poor or Contains Errors 131 This problem can be less than 105 g/m2 (28 lb), the print head may occur at the top and bottom edges of the paper. Clean the...
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... Details. 3 Click the Colour icon and drag the Intensity slide bar to adjust the intensity. s Ensure you are printing within the recommended printing area. ¬ Printing Area Print Quality is Poor or Contains Errors 132 Windows 1 Open the Printer Properties dialog box. 2 On the Main tab, select Manual for Colour Adjustment, and then click Set. 3 Drag the...
... Details. 3 Click the Colour icon and drag the Intensity slide bar to adjust the intensity. s Ensure you are printing within the recommended printing area. ¬ Printing Area Print Quality is Poor or Contains Errors 132 Windows 1 Open the Printer Properties dialog box. 2 On the Main tab, select Manual for Colour Adjustment, and then click Set. 3 Drag the...
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If a specific colour does not print in the nozzle check pattern, clean the print head. ¬ Printing the Nozzle Check Pattern ¬ Print Head Cleaning The problem can also be resolved by aligning the print head. For details on print head alignment, refer to check the ink output. Print Quality is Poor or Contains Errors 133 White Streaks Troubleshooting s Print the nozzle check pattern to "Straight Lines are Misaligned".
If a specific colour does not print in the nozzle check pattern, clean the print head. ¬ Printing the Nozzle Check Pattern ¬ Print Head Cleaning The problem can also be resolved by aligning the print head. For details on print head alignment, refer to check the ink output. Print Quality is Poor or Contains Errors 133 White Streaks Troubleshooting s Print the nozzle check pattern to "Straight Lines are Misaligned".
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Print Quality is Poor or Contains Errors 134 Colours are Uneven or Streaked Troubleshooting s Increase the print quality setting in the printer driver settings. Macintosh 1 Open the Print dialog box. 2 For Print Mode, select Manual and then click Details. 3 Click the Quality icon and then drag the Print Quality slide bar to the Fine end. Windows 1 Open the Printer Properties dialog box. 2 On the Main tab, click High for the Print Quality setting.
Print Quality is Poor or Contains Errors 134 Colours are Uneven or Streaked Troubleshooting s Increase the print quality setting in the printer driver settings. Macintosh 1 Open the Print dialog box. 2 For Print Mode, select Manual and then click Details. 3 Click the Quality icon and then drag the Print Quality slide bar to the Fine end. Windows 1 Open the Printer Properties dialog box. 2 On the Main tab, click High for the Print Quality setting.
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s Set the halftoning method to Diffusion in the printer driver settings. Print Quality is Poor or Contains Errors 135 Macintosh 1 Open the Print dialog box. 2 For Print Mode, select Manual and then click Details. 3 Click the Quality icon and then click Diffusion for the Halftoning setting. Troubleshooting Windows 1 Open the Printer Properties dialog box. 2 On the Main tab, select Custom for the Print Quality setting, and click Set. 3 Click Diffusion for the Halftoning setting.
s Set the halftoning method to Diffusion in the printer driver settings. Print Quality is Poor or Contains Errors 135 Macintosh 1 Open the Print dialog box. 2 For Print Mode, select Manual and then click Details. 3 Click the Quality icon and then click Diffusion for the Halftoning setting. Troubleshooting Windows 1 Open the Printer Properties dialog box. 2 On the Main tab, select Custom for the Print Quality setting, and click Set. 3 Click Diffusion for the Halftoning setting.
