User Guide
Page 10
... Having a problem 6-2 Printer not Operating Correctly 6-3 Cannot Print 6-3 Printing Does Not Start 6-5 Printing Halts During Print Job 6-6 Print Job Results Abnormal 6-7 Poor Print Quality 6-7 Print Results Do Not Match Print Job Content 6-9 Colors Wrong 6-10 Other Problems 6-10 Error Messages 6-11 Removing Paper Jams 6-15 Performing a Print Test 6-20 Cleaning the Printhead 6-23 Types of Printhead Cleaning 6-23 Head Cleaning Procedure 6-23...
... Having a problem 6-2 Printer not Operating Correctly 6-3 Cannot Print 6-3 Printing Does Not Start 6-5 Printing Halts During Print Job 6-6 Print Job Results Abnormal 6-7 Poor Print Quality 6-7 Print Results Do Not Match Print Job Content 6-9 Colors Wrong 6-10 Other Problems 6-10 Error Messages 6-11 Removing Paper Jams 6-15 Performing a Print Test 6-20 Cleaning the Printhead 6-23 Types of Printhead Cleaning 6-23 Head Cleaning Procedure 6-23...
User Guide
Page 56
...; Utility Menu Flow Cancel Job/ Utility Protocol *2 RARP IP Setting *3 IP Address *1 Displayed when this option is selected for IP Mode. I/F Print Head Cleaning B Move Printer Ink Remains Status Print Head Cleaning A Head Cleaning C Replace Head Feed/Exit Set Media Menu Flow Set Media Cassette 1 Cassette 2 *1 Cassette 3 *1 *1 Displayed when this option is installed. *2 Displayed only when...
...; Utility Menu Flow Cancel Job/ Utility Protocol *2 RARP IP Setting *3 IP Address *1 Displayed when this option is selected for IP Mode. I/F Print Head Cleaning B Move Printer Ink Remains Status Print Head Cleaning A Head Cleaning C Replace Head Feed/Exit Set Media Menu Flow Set Media Cassette 1 Cassette 2 *1 Cassette 3 *1 *1 Displayed when this option is installed. *2 Displayed only when...
User Guide
Page 61
... moving. Cleans the printhead nozzles. I/F Print Head Cleaning A Head Cleaning B Head Cleaning C Move Printer Replace Head Ink Remains Feed/Exit Available Settings Functions Prints a nozzle check pattern. Prints a list of the menu items and their current settings. Initializes ink flow to the printhead nozzles. Drains ink from the printhead to prepare the printer for replacing the printhead. Enables the...
... moving. Cleans the printhead nozzles. I/F Print Head Cleaning A Head Cleaning B Head Cleaning C Move Printer Replace Head Ink Remains Feed/Exit Available Settings Functions Prints a nozzle check pattern. Prints a list of the menu items and their current settings. Initializes ink flow to the printhead nozzles. Drains ink from the printhead to prepare the printer for replacing the printhead. Enables the...
User Guide
Page 64
... Message Is Displayed When ink in an ink tank runs out, the replace tank message is displayed and printing halts. For example, "Y Ink Check". In such a case, perform printhead cleaning ("Head Cleaning") after this message is displayed, have extra ink tanks on hand for replacement. When this message ... ink tank will require replacement when its ink runs low. Replacing Ink Tanks A message in the printer driver screen or in the printer operation panel display warns you should have the correct color ink tank on hand ready for replacement. When the "Ink Check" Message is Displayed ...
... Message Is Displayed When ink in an ink tank runs out, the replace tank message is displayed and printing halts. For example, "Y Ink Check". In such a case, perform printhead cleaning ("Head Cleaning") after this message is displayed, have extra ink tanks on hand for replacement. When this message ... ink tank will require replacement when its ink runs low. Replacing Ink Tanks A message in the printer driver screen or in the printer operation panel display warns you should have the correct color ink tank on hand ready for replacement. When the "Ink Check" Message is Displayed ...
User Guide
Page 72
... printer offline. • Execute "Replace Head" • Remove all ink tanks • Drain all ink from the printhead then remove the printhead • Install the new printhead • Install all ink tanks • When ink filling processing is displayed in replacing the printhead. Note z Contact a Canon ...if two unsuccessful B and C printhead cleanings do not restore high quality printing, or if a Service Call Error is displayed, contact a Help Desk or service center for details about how to switch the printer on. Set Media Cancel Job/ Utility Setup Reset/Enter Power Online Ink ...
... printer offline. • Execute "Replace Head" • Remove all ink tanks • Drain all ink from the printhead then remove the printhead • Install the new printhead • Install all ink tanks • When ink filling processing is displayed in replacing the printhead. Note z Contact a Canon ...if two unsuccessful B and C printhead cleanings do not restore high quality printing, or if a Service Call Error is displayed, contact a Help Desk or service center for details about how to switch the printer on. Set Media Cancel Job/ Utility Setup Reset/Enter Power Online Ink ...
User Guide
Page 84
If the printer is not operating as you think it should or if you experience any other problems, read in order through the list below, select the heading that best describes your problem, then go to the referenced page. Removing Paper Jams Print Job Results Abnormal Æ P.6-15 Æ P.6-7 6-2 Troubleshooting Cannot print. Æ Printer not Operating Correctly Æ P.6-3 Prints but displays error message. Æ Error Messages Æ P.6-11 Paper jam. Æ Print job completes with unexpected Æ results. Having a problem?
If the printer is not operating as you think it should or if you experience any other problems, read in order through the list below, select the heading that best describes your problem, then go to the referenced page. Removing Paper Jams Print Job Results Abnormal Æ P.6-15 Æ P.6-7 6-2 Troubleshooting Cannot print. Æ Printer not Operating Correctly Æ P.6-3 Prints but displays error message. Æ Error Messages Æ P.6-11 Paper jam. Æ Print job completes with unexpected Æ results. Having a problem?
User Guide
Page 89
...is not what you expect, check the items described below. Problem 1: The selected Media Size is faint. Print Job Results Abnormal If the results you see bubbles in the printer driver. (ÆPrinter Driver online Help) Problem 2: The selected Media Size is not correct, stop the... not the same as the media loaded in the paper supply source. Solution: Lower the Intensity setting (print density) in the ink hoses, perform Head Cleaning B. (ÆP.623) Ink smeared. Problem 1: Printing with ink. Poor Print Quality Printing is not correct for the Media Size.
...is not what you expect, check the items described below. Problem 1: The selected Media Size is faint. Print Job Results Abnormal If the results you see bubbles in the printer driver. (ÆPrinter Driver online Help) Problem 2: The selected Media Size is not correct, stop the... not the same as the media loaded in the paper supply source. Solution: Lower the Intensity setting (print density) in the ink hoses, perform Head Cleaning B. (ÆP.623) Ink smeared. Problem 1: Printing with ink. Poor Print Quality Printing is not correct for the Media Size.
User Guide
Page 92
... the printer operation panel, perform Head Cleaning B. (ÆP.6-23) Problem 4: If you are the same. Solution: In the printer driver open the Finishing sheet, open the Special Settings dialog box, then click the Fast Graphic Process check box off, and print again. (ÆPrinter driver online Help) Other Problems Ink consumption is not performing color adjustment...
... the printer operation panel, perform Head Cleaning B. (ÆP.6-23) Problem 4: If you are the same. Solution: In the printer driver open the Finishing sheet, open the Special Settings dialog box, then click the Fast Graphic Process check box off, and print again. (ÆPrinter driver online Help) Other Problems Ink consumption is not performing color adjustment...
User Guide
Page 95
Rep. Install P.head Press Online Key Problem 1: The printhead is nearly full and requires replacing very soon. Print Job Results Abnormal 6-13 Wait three seconds then switch the printer on again. (ÆSetup Guide) Problem 2: A problem has occurred in the printer. transparencies in the paper ... . Solution: If the procedures above do not restore normal operation of the printer, read the message, note the message in Cassette n (n = 1,2,3) has run out. Solution: Call for manual printing. Solution: Install the printhead correctly. (ÆSetup Guide) Printhead NG Press Online...
Rep. Install P.head Press Online Key Problem 1: The printhead is nearly full and requires replacing very soon. Print Job Results Abnormal 6-13 Wait three seconds then switch the printer on again. (ÆSetup Guide) Problem 2: A problem has occurred in the printer. transparencies in the paper ... . Solution: If the procedures above do not restore normal operation of the printer, read the message, note the message in Cassette n (n = 1,2,3) has run out. Solution: Call for manual printing. Solution: Install the printhead correctly. (ÆSetup Guide) Printhead NG Press Online...
User Guide
Page 105
... all three methods for a long period, or when Head Cleaning B does not correct the problem. Head Cleaning B requires about 6 minutes. Head Cleaning C requires about 4 minutes to complete. Head Cleaning C Perform when the printer has not been used for cleaning the printhead. •... you can restore normal operation by cleaning the printhead. Head Cleaning A requires about 3 minutes to clean the printhead. Head Cleaning Procedure Follow the procedure below to complete. Head Cleaning B Perform when the printing is damaged and should be replaced. (ÆP.5-10) Cleaning...
... all three methods for a long period, or when Head Cleaning B does not correct the problem. Head Cleaning B requires about 6 minutes. Head Cleaning C requires about 4 minutes to complete. Head Cleaning C Perform when the printer has not been used for cleaning the printhead. •... you can restore normal operation by cleaning the printhead. Head Cleaning A requires about 3 minutes to clean the printhead. Head Cleaning Procedure Follow the procedure below to complete. Head Cleaning B Perform when the printing is damaged and should be replaced. (ÆP.5-10) Cleaning...
User Guide
Page 124
...cover ...1-6, 6-17 back inner cover 1-6, 6-17 back upper cover 1-2, 1-4 banding correction 6-29 Cancel Job/Utility button 3-3, 4-4, 6-21, 6-24 canceling a print job 3-3 carriage ...1-4 Cassette 1 ...1-3, 7-3 Cassette 2 1-6, 7-2, 7-3 Cassette 3 1-6, 7-2, 7-3 cassette cover 1-3, 1-6, 2-8 coated paper ...2-2 connector cover ...16, 6-16 function menu flow ...4-8 summary ...4-11 types ...4-7 using ...4-9 guide pin ...1-6 hard reset ...4-5 head cleaning procedure ...6-23 types ...6-23 help ...3-4 Ink Replace button 4-6, 5-3 ink tank cover ...1-5 ink tanks ...1-5, 5-2, 7-8 how to ...
...cover ...1-6, 6-17 back inner cover 1-6, 6-17 back upper cover 1-2, 1-4 banding correction 6-29 Cancel Job/Utility button 3-3, 4-4, 6-21, 6-24 canceling a print job 3-3 carriage ...1-4 Cassette 1 ...1-3, 7-3 Cassette 2 1-6, 7-2, 7-3 Cassette 3 1-6, 7-2, 7-3 cassette cover 1-3, 1-6, 2-8 coated paper ...2-2 connector cover ...16, 6-16 function menu flow ...4-8 summary ...4-11 types ...4-7 using ...4-9 guide pin ...1-6 hard reset ...4-5 head cleaning procedure ...6-23 types ...6-23 help ...3-4 Ink Replace button 4-6, 5-3 ink tank cover ...1-5 ink tanks ...1-5, 5-2, 7-8 how to ...