Basic User's Guide - English
Page 2
...maintenance. User's Guides and where to find supported protocol information for your machine and detailed troubleshooting tips. See this Guide first. PDF file / Brother Solutions Center at http://solutions.brother.com/ This Guide provides useful information about wired network settings and security settings using . Product... machine Printed / In the Box and installing the drivers and software for trademarks and legal limitations. Follow the instructions for Brother iPrint&Scan (HL-5450DN only) What's in it ? You can also find them? Please read the Safety Printed / In the Box ...
...maintenance. User's Guides and where to find supported protocol information for your machine and detailed troubleshooting tips. See this Guide first. PDF file / Brother Solutions Center at http://solutions.brother.com/ This Guide provides useful information about wired network settings and security settings using . Product... machine Printed / In the Box and installing the drivers and software for trademarks and legal limitations. Follow the instructions for Brother iPrint&Scan (HL-5450DN only) What's in it ? You can also find them? Please read the Safety Printed / In the Box ...
Basic User's Guide - English
Page 5
... Sleep mode...86 Quiet mode feature ...87 Turning Quiet mode on/off...87 4 Options 88 Lower tray (LT-5400) ...89 SO-DIMM (HL-5450DN only)...90 SO-DIMM types ...90 Installing extra memory ...91 5 Routine Maintenance 93 Replacing consumable items...93 Replacing the toner cartridge ...94 Replacing... the corona wire...111 Cleaning the drum unit ...113 Cleaning the paper pick-up roller...118 Packing and shipping the machine ...119 6 Troubleshooting 122 Identifying your problem ...122 Error messages in the Status Monitor 123 Paper jams ...126 If you are having difficulty with your machine ...
... Sleep mode...86 Quiet mode feature ...87 Turning Quiet mode on/off...87 4 Options 88 Lower tray (LT-5400) ...89 SO-DIMM (HL-5450DN only)...90 SO-DIMM types ...90 Installing extra memory ...91 5 Routine Maintenance 93 Replacing consumable items...93 Replacing the toner cartridge ...94 Replacing... the corona wire...111 Cleaning the drum unit ...113 Cleaning the paper pick-up roller...118 Packing and shipping the machine ...119 6 Troubleshooting 122 Identifying your problem ...122 Error messages in the Status Monitor 123 Paper jams ...126 If you are having difficulty with your machine ...
Basic User's Guide - English
Page 58
...8226; The automatic software update feature is active when the status monitor feature is also a link to the Troubleshooting and Brother Genuine Supplies Web site. To show the Status Monitor icon on the taskbar. There is active. 52 ...Driver and Software Status Monitor 2 The Status Monitor utility is a configurable software tool for more information on Brother genuine supplies. The Status Monitor icon will find the button or Status Monitor icon on your PC. (Windows®...more devices, allowing you will appear in Start/All Programs/Brother/HL-XXXX on your taskbar, click the button.
...8226; The automatic software update feature is active when the status monitor feature is also a link to the Troubleshooting and Brother Genuine Supplies Web site. To show the Status Monitor icon on the taskbar. There is active. 52 ...Driver and Software Status Monitor 2 The Status Monitor utility is a configurable software tool for more information on Brother genuine supplies. The Status Monitor icon will find the button or Status Monitor icon on your PC. (Windows®...more devices, allowing you will appear in Start/All Programs/Brother/HL-XXXX on your taskbar, click the button.
Basic User's Guide - English
Page 128
... connected properly and the machine's power switch is incorrect (See Printing difficulties uu page 137.) Network and other problems: Network difficulties (HL-5450DN only) uu page 139 Other difficulties uu page 140 122 Machine does not print. Paper handling (See Paper handling ...difficulties uu page 138.) Pages are printed, but there are securely connected to the page suggested below first and follow the troubleshooting tips. Most problems can be easily resolved by yourself. If the machine does not turn on after connecting the power cord, see ...
... connected properly and the machine's power switch is incorrect (See Printing difficulties uu page 137.) Network and other problems: Network difficulties (HL-5450DN only) uu page 139 Other difficulties uu page 140 122 Machine does not print. Paper handling (See Paper handling ...difficulties uu page 138.) Pages are printed, but there are securely connected to the page suggested below first and follow the troubleshooting tips. Most problems can be easily resolved by yourself. If the machine does not turn on after connecting the power cord, see ...
Basic User's Guide - English
Page 129
...sophisticated office product, errors may occur and consumable items may need more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips: Visit us at http://solutions.brother.com/. Troubleshooting Error messages in the back of the machine when you turned on the power. ... Error Cause Action The toner cartridge is time to a specified temperature within the specified time. If the problem continues, call Brother Customer Service. Close the back cover of the machine. The duplex tray is not closed completely. Replace the drum unit. ...
...sophisticated office product, errors may occur and consumable items may need more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips: Visit us at http://solutions.brother.com/. Troubleshooting Error messages in the back of the machine when you turned on the power. ... Error Cause Action The toner cartridge is time to a specified temperature within the specified time. If the problem continues, call Brother Customer Service. Close the back cover of the machine. The duplex tray is not closed completely. Replace the drum unit. ...
Basic User's Guide - English
Page 130
..., and then machine without the drum unit. Reduce the complexity of See Jam Rear / Jam Duplex uu page 131. If the problem continues, call Brother Customer Service. The toner cartridge is placed in the MP tray. If the machine is in Pause source when there was installed. If the problem... access the Contact your document or reduce the print resolution. Put paper in the server. Troubleshooting Error message Jam Duplex Jam Inside Jam MP Tray Jam Rear Jam Tray 1 Jam Tray 2 Log Access Error (HL-5450DN only) Manual Feed No Paper No Toner Out of Memory Print Unable Replace Drum Cause...
..., and then machine without the drum unit. Reduce the complexity of See Jam Rear / Jam Duplex uu page 131. If the problem continues, call Brother Customer Service. The toner cartridge is placed in the MP tray. If the machine is in Pause source when there was installed. If the problem... access the Contact your document or reduce the print resolution. Put paper in the server. Troubleshooting Error message Jam Duplex Jam Inside Jam MP Tray Jam Rear Jam Tray 1 Jam Tray 2 Log Access Error (HL-5450DN only) Manual Feed No Paper No Toner Out of Memory Print Unable Replace Drum Cause...
Basic User's Guide - English
Page 131
Troubleshooting Error message Replace Fuser Replace Laser Replace PF Kit1 Replace PF Kit2 Replace PF KitMP Replace Toner Size Error DX Toner Low Cause Action It is supported by the duplex tray. Call Brother Customer Service or a Brother Authorized Service Center to replace the PF kit. To replace Laser Unit call Brother...toner its life. however, the machine is at the end of paper in Canada) or to locate a Brother Authorized Service Center, visit us at: http://www.brother-usa.com/service/ The toner cartridge is telling you can use for automatic duplex printing. Order a new ...
Troubleshooting Error message Replace Fuser Replace Laser Replace PF Kit1 Replace PF Kit2 Replace PF KitMP Replace Toner Size Error DX Toner Low Cause Action It is supported by the duplex tray. Call Brother Customer Service or a Brother Authorized Service Center to replace the PF kit. To replace Laser Unit call Brother...toner its life. however, the machine is at the end of paper in Canada) or to locate a Brother Authorized Service Center, visit us at: http://www.brother-usa.com/service/ The toner cartridge is telling you can use for automatic duplex printing. Order a new ...
Basic User's Guide - English
Page 132
... Inside 6 If a paper jam occurs inside the machine, the MP tray or paper tray, the Error LED will turn on for 10 minutes for the internal fan to cool the extremely hot parts inside the machine. d Pull the paper tray completely out of paper from feeding through the machine at step... of the machine. 126 If you have printed using the MP Tray, start at step c. b Remove any jammed paper from the MP tray. Press Go. Troubleshooting Paper jams 6 Note Always remove all paper from the paper tray and straighten the stack when you still have the error indication, continue with the...
... Inside 6 If a paper jam occurs inside the machine, the MP tray or paper tray, the Error LED will turn on for 10 minutes for the internal fan to cool the extremely hot parts inside the machine. d Pull the paper tray completely out of paper from feeding through the machine at step... of the machine. 126 If you have printed using the MP Tray, start at step c. b Remove any jammed paper from the MP tray. Press Go. Troubleshooting Paper jams 6 Note Always remove all paper from the paper tray and straighten the stack when you still have the error indication, continue with the...
Basic User's Guide - English
Page 133
g Slowly take out the drum unit and toner cartridge assembly. f Press the front cover release button and then open the front cover. Note 6 Pulling out the jammed paper downward allows you can pull it out from inside of the machine. 127 The jammed paper may be pulled out with the drum unit and toner cartridge assembly, or this may release the paper so you to slowly pull out the jammed paper. Troubleshooting e Use both hands to remove the paper more easily.
g Slowly take out the drum unit and toner cartridge assembly. f Press the front cover release button and then open the front cover. Note 6 Pulling out the jammed paper downward allows you can pull it out from inside of the machine. 127 The jammed paper may be pulled out with the drum unit and toner cartridge assembly, or this may release the paper so you to slowly pull out the jammed paper. Troubleshooting e Use both hands to remove the paper more easily.
Basic User's Guide - English
Page 134
...both are two separate parts. If toner scatters on a piece of disposable paper or cloth in case you have just used the machine, some internal parts of the machine. 6 Important • We recommend that you put the drum unit and toner cartridge assembly on your hands or clothes,...the messages Drum Error or Jam Inside may be extremely hot. Wait for the machine to cool down before you touch the internal parts of the machine will be indicated. 128 Troubleshooting WARNING After you accidentally spill or scatter toner. • Handle the drum unit and toner cartridge assembly carefully.
...both are two separate parts. If toner scatters on a piece of disposable paper or cloth in case you have just used the machine, some internal parts of the machine. 6 Important • We recommend that you put the drum unit and toner cartridge assembly on your hands or clothes,...the messages Drum Error or Jam Inside may be extremely hot. Wait for the machine to cool down before you touch the internal parts of the machine will be indicated. 128 Troubleshooting WARNING After you accidentally spill or scatter toner. • Handle the drum unit and toner cartridge assembly carefully.
Basic User's Guide - English
Page 135
i Put the toner cartridge back into the drum unit until you put the cartridge in the toner cartridge properly or it lock into the machine. If you put in properly, the green lock lever on the drum unit will lift automatically. 6 Note Make sure that you hear it may separate from the drum unit. k Close the front cover of the drum unit. j Put the drum unit and toner cartridge assembly back into place. Troubleshooting h Push down the green lock lever and take the toner cartridge out of the machine. 129 Remove the jammed paper if there is any inside the drum unit.
i Put the toner cartridge back into the drum unit until you put the cartridge in the toner cartridge properly or it lock into the machine. If you put in properly, the green lock lever on the drum unit will lift automatically. 6 Note Make sure that you hear it may separate from the drum unit. k Close the front cover of the drum unit. j Put the drum unit and toner cartridge assembly back into place. Troubleshooting h Push down the green lock lever and take the toner cartridge out of the machine. 129 Remove the jammed paper if there is any inside the drum unit.
Basic User's Guide - English
Page 136
... machine will print incomplete data from your computer. While pressing the green paper-guide release lever, slide the paper guides to fit the paper size. Troubleshooting l Make sure that the paper is green. 6 130
... machine will print incomplete data from your computer. While pressing the green paper-guide release lever, slide the paper guides to fit the paper size. Troubleshooting l Make sure that the paper is green. 6 130
Basic User's Guide - English
Page 137
b Pull the paper tray completely out of the machine. c Press the front cover release button and then open the front cover. 131 Troubleshooting Jam Rear / Jam Duplex 6 If a paper jam occurs behind the back cover (face-up output tray) or inside the duplex tray, the Error LED will turn on and the Back Cover and Paper LEDs will blink. 6 a Leave the machine turned on for 10 minutes for the internal fan to cool the extremely hot parts inside the machine.
b Pull the paper tray completely out of the machine. c Press the front cover release button and then open the front cover. 131 Troubleshooting Jam Rear / Jam Duplex 6 If a paper jam occurs behind the back cover (face-up output tray) or inside the duplex tray, the Error LED will turn on and the Back Cover and Paper LEDs will blink. 6 a Leave the machine turned on for 10 minutes for the internal fan to cool the extremely hot parts inside the machine.
Basic User's Guide - English
Page 138
... on your hands or clothes, immediately wipe or wash it out from static electricity, DO NOT touch the electrodes shown in case you touch the internal parts of the machine. WARNING After you can pull it off with the drum unit and toner cartridge assembly, or this may release the paper... so you have just used the machine, some internal parts of the machine. The jammed paper may be pulled out with cold water. • To prevent damage to cool down before you accidentally spill...
... on your hands or clothes, immediately wipe or wash it out from static electricity, DO NOT touch the electrodes shown in case you touch the internal parts of the machine. WARNING After you can pull it off with the drum unit and toner cartridge assembly, or this may release the paper... so you have just used the machine, some internal parts of the machine. The jammed paper may be pulled out with cold water. • To prevent damage to cool down before you accidentally spill...
Basic User's Guide - English
Page 139
Wait for the machine to cool down before you have just used the machine, some internal parts of the machine will be extremely hot. f Using both hands, gently pull the jammed paper out of the back of the machine. Troubleshooting e Open the back cover. WARNING 6 After you touch the internal parts of the machine. 133
Wait for the machine to cool down before you have just used the machine, some internal parts of the machine will be extremely hot. f Using both hands, gently pull the jammed paper out of the back of the machine. Troubleshooting e Open the back cover. WARNING 6 After you touch the internal parts of the machine. 133
Basic User's Guide - English
Page 140
j Close the back cover. 134 Troubleshooting g Pull the green tabs at the left and right hand sides toward you and fold down the fuser cover (1). 1 h Using both hands, gently pull the jammed paper out of the fuser unit. 6 i Close the fuser cover.
j Close the back cover. 134 Troubleshooting g Pull the green tabs at the left and right hand sides toward you and fold down the fuser cover (1). 1 h Using both hands, gently pull the jammed paper out of the fuser unit. 6 i Close the fuser cover.
Basic User's Guide - English
Page 141
l Pull the jammed paper out of the machine or out of the machine. n Put the duplex tray back into the machine. 135 Troubleshooting k Pull the duplex tray completely out of the duplex tray. 6 m Make sure that the jammed paper does not remain under the machine from static electricity.
l Pull the jammed paper out of the machine or out of the machine. n Put the duplex tray back into the machine. 135 Troubleshooting k Pull the duplex tray completely out of the duplex tray. 6 m Make sure that the jammed paper does not remain under the machine from static electricity.
Basic User's Guide - English
Page 142
p Close the front cover of the machine. r Make sure that the Back Cover, Paper and Error LEDs are off and that the Ready LED is green. 6 136 q Put the paper tray firmly back in the machine. Troubleshooting o Put the drum unit and toner cartridge assembly back into the machine.
p Close the front cover of the machine. r Make sure that the Back Cover, Paper and Error LEDs are off and that the Ready LED is green. 6 136 q Put the paper tray firmly back in the machine. Troubleshooting o Put the drum unit and toner cartridge assembly back into the machine.
Basic User's Guide - English
Page 143
...your administrator to see if the LEDs are having difficulty with your machine 6 Important • For technical help , the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Press Cancel to allow for this. (See Unprintable area when printing from a computer uu page 7.) The machine ...Calls must call the country where you need additional help , you must be made from the memory. Right-click Brother HL-XXXX series. Press Cancel. Right-click Brother HL-XXXX series and click See What's Printing. There is an unprintable area on the screen but they do not ...
...your administrator to see if the LEDs are having difficulty with your machine 6 Important • For technical help , the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Press Cancel to allow for this. (See Unprintable area when printing from a computer uu page 7.) The machine ...Calls must call the country where you need additional help , you must be made from the memory. Right-click Brother HL-XXXX series. Press Cancel. Right-click Brother HL-XXXX series and click See What's Printing. There is an unprintable area on the screen but they do not ...
Basic User's Guide - English
Page 144
... of pages correctly, then some pages have text missing. Try changing the printer driver setting. If the machine is usually done in the MP tray. Troubleshooting Printing difficulties (continued) Difficulties Suggestions The machine prints the first couple of your application. (See your machine. Check the settings in Quiet mode, print speed...
... of pages correctly, then some pages have text missing. Try changing the printer driver setting. If the machine is usually done in the MP tray. Troubleshooting Printing difficulties (continued) Difficulties Suggestions The machine prints the first couple of your application. (See your machine. Check the settings in Quiet mode, print speed...