Users Manual - English
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...the corona wire...84 Cleaning the drum unit ...86 Cleaning the paper pick-up roller...93 Packing and shipping the machine ...95 5 Troubleshooting 99 Identifying your problem ...99 Error messages in the Status Monitor 100 Paper handling ...102 Paper jams and how to clear them ...104... Web Based Management (Web browser 129 Symbol and character sets list...130 Quick reference for bar code control commands (HL-2250DN / HL-2270DW only) ...132 Print bar codes or expanded characters 132 B Appendix (for Europe and Other Countries) 139 Brother numbers ...139 C Appendix (for USA and Canada) 140...
...the corona wire...84 Cleaning the drum unit ...86 Cleaning the paper pick-up roller...93 Packing and shipping the machine ...95 5 Troubleshooting 99 Identifying your problem ...99 Error messages in the Status Monitor 100 Paper handling ...102 Paper jams and how to clear them ...104... Web Based Management (Web browser 129 Symbol and character sets list...130 Quick reference for bar code control commands (HL-2250DN / HL-2270DW only) ...132 Print bar codes or expanded characters 132 B Appendix (for Europe and Other Countries) 139 Brother numbers ...139 C Appendix (for USA and Canada) 140...
Users Manual - English
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.... The interface cable is securely connected to the correct machine port. Machine does not print: If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. If you did not solve your problem with the above checks, identify your problem First, check the following: The... and the computer. The correct driver for the machine has been chosen and is installed. The computer is turned on page 118.) 5 5 5 5 5 99 5 Troubleshooting 5 You can correct most problems by yourself. Visit us at http://solutions...
.... The interface cable is securely connected to the correct machine port. Machine does not print: If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. If you did not solve your problem with the above checks, identify your problem First, check the following: The... and the computer. The correct driver for the machine has been chosen and is installed. The computer is turned on page 118.) 5 5 5 5 5 99 5 Troubleshooting 5 You can correct most problems by yourself. Visit us at http://solutions...
Users Manual - English
Page 104
...the drum unit on page 78. Replace the drum unit with the power on page 3. Load the same size paper that meets Brother's recommended paper specifications. See Acceptable paper and other print media on . Clear the jammed paper from the indicated area. If you have ...monitor on, see Status Monitor on page 38 (For Windows® user) or Status Monitor on your document or lower the print resolution. 100 Troubleshooting Error messages in the Status Monitor 5 The Status Monitor will need to print the remaining data in the current driver setting. Press Go...
...the drum unit on page 78. Replace the drum unit with the power on page 3. Load the same size paper that meets Brother's recommended paper specifications. See Acceptable paper and other print media on . Clear the jammed paper from the indicated area. If you have ...monitor on, see Status Monitor on page 38 (For Windows® user) or Status Monitor on your document or lower the print resolution. 100 Troubleshooting Error messages in the Status Monitor 5 The Status Monitor will need to print the remaining data in the current driver setting. Press Go...
Users Manual - English
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... try again. See Go button on page 3. Load the same size paper that meets Brother's recommended paper specifications. Service call indications on page 3.) TONER ENDED Replace the toner cartridge...ready for when the REPLACE TONER status is indicated. 1 This message is for HL-2240D / HL-2242D / HL-2250DN / HL-2270DW only. 101 If the paper is still unsolved, the paper pick-up...driver setting. 5 NO TONER Open the front cover, then install the toner cartridge. Troubleshooting Error message Action NO PAPER T1 The paper tray may be out of paper in...
... try again. See Go button on page 3. Load the same size paper that meets Brother's recommended paper specifications. Service call indications on page 3.) TONER ENDED Replace the toner cartridge...ready for when the REPLACE TONER status is indicated. 1 This message is for HL-2240D / HL-2242D / HL-2250DN / HL-2270DW only. 101 If the paper is still unsolved, the paper pick-up...driver setting. 5 NO TONER Open the front cover, then install the toner cartridge. Troubleshooting Error message Action NO PAPER T1 The paper tray may be out of paper in...
Users Manual - English
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..., replace the paper. Reduce the amount of the printer driver. You must set up roller on page 93. Troubleshooting Paper handling 5 First, make sure that you are using paper that meets Brother's recommended paper specifications. (See Acceptable paper and other print media on page 3.) Problem Recommendation The machine does not feed...
..., replace the paper. Reduce the amount of the printer driver. You must set up roller on page 93. Troubleshooting Paper handling 5 First, make sure that you are using paper that meets Brother's recommended paper specifications. (See Acceptable paper and other print media on page 3.) Problem Recommendation The machine does not feed...
Users Manual - English
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Troubleshooting Problem The paper slides off , lift up the output tray support flap 1. 5 If the paper curls and slides off the top output tray. Recommendation Lift up the output tray support flap 2. 103
Troubleshooting Problem The paper slides off , lift up the output tray support flap 1. 5 If the paper curls and slides off the top output tray. Recommendation Lift up the output tray support flap 2. 103
Users Manual - English
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The machine will be extremely hot. Then try printing again. 104 Troubleshooting Paper jams and how to the print quality, DO NOT touch the shaded parts shown in the illustrations. Wait at least 10 minutes for the ... install the paper tray first, and then close the front cover. Clear the jammed paper as shown below , you have just used the printer, some internal parts will resume printing automatically.
The machine will be extremely hot. Then try printing again. 104 Troubleshooting Paper jams and how to the print quality, DO NOT touch the shaded parts shown in the illustrations. Wait at least 10 minutes for the ... install the paper tray first, and then close the front cover. Clear the jammed paper as shown below , you have just used the printer, some internal parts will resume printing automatically.
Users Manual - English
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..., or this may release the paper so you have not installed a drum unit or have installed both a toner cartridge and a drum unit in your Brother machine. If you can pull it out of paper from the paper tray and straighten the stack when you have installed the drum unit improperly..., then this may cause a paper jam in the machine. Troubleshooting Note • Always remove all paper from feeding through the machine at least 10 minutes to cool down. 5 b Slowly take out the drum unit ...
..., or this may release the paper so you have not installed a drum unit or have installed both a toner cartridge and a drum unit in your Brother machine. If you can pull it out of paper from the paper tray and straighten the stack when you have installed the drum unit improperly..., then this may cause a paper jam in the machine. Troubleshooting Note • Always remove all paper from feeding through the machine at least 10 minutes to cool down. 5 b Slowly take out the drum unit ...
Users Manual - English
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Note Do not put the drum unit and toner cartridge assembly on a piece of the machine. d Pull the paper tray completely out of disposable paper or cloth in case you put the drum unit and toner cartridge assembly back in at this point. e Use both hands to the machine caused by static electricity, DO NOT touch the electrodes shown in the illustration. 5 c Close the front cover. Troubleshooting IMPORTANT • We recommend that you accidentally spill or scatter toner. • To prevent damage to slowly pull out the jammed paper. 106
Note Do not put the drum unit and toner cartridge assembly on a piece of the machine. d Pull the paper tray completely out of disposable paper or cloth in case you put the drum unit and toner cartridge assembly back in at this point. e Use both hands to the machine caused by static electricity, DO NOT touch the electrodes shown in the illustration. 5 c Close the front cover. Troubleshooting IMPORTANT • We recommend that you accidentally spill or scatter toner. • To prevent damage to slowly pull out the jammed paper. 106
Users Manual - English
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g Pull down the tabs at the left and right hand sides to open the fuser cover (1). 5 1 h Using both hands, gently pull the jammed paper out of the fuser unit. Troubleshooting f Open the back cover (face-up output tray). 107 i Close the fuser cover and the back cover (face-up output tray).
g Pull down the tabs at the left and right hand sides to open the fuser cover (1). 5 1 h Using both hands, gently pull the jammed paper out of the fuser unit. Troubleshooting f Open the back cover (face-up output tray). 107 i Close the fuser cover and the back cover (face-up output tray).
Users Manual - English
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Troubleshooting j Pull the duplex tray completely out of the machine. 5 k Pull the jammed paper out of the machine or the duplex tray. l Make sure that the jammed paper does not remain under the machine from static electricity. m Put the duplex tray back in the machine. 108
Troubleshooting j Pull the duplex tray completely out of the machine. 5 k Pull the jammed paper out of the machine or the duplex tray. l Make sure that the jammed paper does not remain under the machine from static electricity. m Put the duplex tray back in the machine. 108
Users Manual - English
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If toner scatters on your hands or clothes, wipe or wash it off with cold water at once. • To avoid print quality problems, DO NOT touch the shaded parts shown in the machine. Troubleshooting n Put the paper tray firmly back in the illustrations. 109 Clear the jammed paper if there is any inside the drum unit. 5 IMPORTANT • Handle the toner cartridge carefully. o Push down the green lock lever and take the toner cartridge out of the drum unit.
If toner scatters on your hands or clothes, wipe or wash it off with cold water at once. • To avoid print quality problems, DO NOT touch the shaded parts shown in the machine. Troubleshooting n Put the paper tray firmly back in the illustrations. 109 Clear the jammed paper if there is any inside the drum unit. 5 IMPORTANT • Handle the toner cartridge carefully. o Push down the green lock lever and take the toner cartridge out of the drum unit.
Users Manual - English
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r Close the front cover. s Make sure that the Error LED is off and then, the Ready LED lights. If the machine does not start printing automatically, press Go. 110 Put the drum unit and toner cartridge assembly back into place. If you hear it lock into the machine. Troubleshooting p Put the toner cartridge back into the drum unit until you put the cartridge in properly, the green lock lever will lift automatically. 5 q Open the front cover.
r Close the front cover. s Make sure that the Error LED is off and then, the Ready LED lights. If the machine does not start printing automatically, press Go. 110 Put the drum unit and toner cartridge assembly back into place. If you hear it lock into the machine. Troubleshooting p Put the toner cartridge back into the drum unit until you put the cartridge in properly, the green lock lever will lift automatically. 5 q Open the front cover.
Users Manual - English
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Using non-Brother supplies may be contaminated. See Replacing the drum unit on page 3. Make sure that meets our specifications. See...or thick print media may be on page 3. Check the machine's environment. See Acceptable paper and other print media on . Troubleshooting Improving the print quality 5 If you are using. If the printout looks good, the problem is too light, Toner Save Mode may ... unit. See Replacing the toner cartridge on page 61). See Replacing the toner cartridge on another computer. Call your Brother dealer or Brother Customer Service. 111
Using non-Brother supplies may be contaminated. See Replacing the drum unit on page 3. Make sure that meets our specifications. See...or thick print media may be on page 3. Check the machine's environment. See Acceptable paper and other print media on . Troubleshooting Improving the print quality 5 If you are using. If the printout looks good, the problem is too light, Toner Save Mode may ... unit. See Replacing the toner cartridge on page 61). See Replacing the toner cartridge on another computer. Call your Brother dealer or Brother Customer Service. 111
Users Manual - English
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... specks Hollow print Recommendation Make sure that meets our specifications. See Replacing the drum unit on page 78. Put in a new drum unit. Call Brother Customer Service. Make sure that you use paper that you use thinner paper than what you are now using. Check the machine's environment... unit. Print multiple pages to the home position (a). Rough-surfaced paper may be damaged. A rough surfaced paper or thick print media can cause hollow print. Troubleshooting Examples of paper is not stuck inside the drum unit by itself.
... specks Hollow print Recommendation Make sure that meets our specifications. See Replacing the drum unit on page 78. Put in a new drum unit. Call Brother Customer Service. Make sure that you use paper that you use thinner paper than what you are now using. Check the machine's environment... unit. Print multiple pages to the home position (a). Rough-surfaced paper may be damaged. A rough surfaced paper or thick print media can cause hollow print. Troubleshooting Examples of paper is not stuck inside the drum unit by itself.
Users Manual - English
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... after printing a few pages, put in a new drum unit. (See Replacing the drum unit on page 3. If you use paper that meets our specifications. Troubleshooting Examples of the drum. If the unpacked drum unit is in direct sunlight or room light, the unit may be damaged. Conditions such as...
... after printing a few pages, put in a new drum unit. (See Replacing the drum unit on page 3. If you use paper that meets our specifications. Troubleshooting Examples of the drum. If the unpacked drum unit is in direct sunlight or room light, the unit may be damaged. Conditions such as...
Users Manual - English
Page 118
... paper and other print media is at the home position (a). The drum unit may be damaged. See Improve Print Output in a new drum unit. Troubleshooting Examples of the primary corona wire is loaded properly in a new toner cartridge. See Replacing the drum unit on page 10. If you do...; The toner cartridge may be damaged. Put in a new toner cartridge. Put in a new drum unit. Black lines down the page. Call your dealer or Brother Customer Printed pages have been in the paper tray. Put in the paper tray and that the paper or other print media on page 13...
... paper and other print media is at the home position (a). The drum unit may be damaged. See Improve Print Output in a new drum unit. Troubleshooting Examples of the primary corona wire is loaded properly in a new toner cartridge. See Replacing the drum unit on page 10. If you do...; The toner cartridge may be damaged. Put in a new toner cartridge. Put in a new drum unit. Black lines down the page. Call your dealer or Brother Customer Printed pages have been in the paper tray. Put in the paper tray and that the paper or other print media on page 13...
Users Manual - English
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See Acceptable paper and other print media on page 10. Check the paper type and quality. Troubleshooting Examples of paper in the tray or try rotating the paper 180 in the input tray. Make sure that the paper is loaded ...
See Acceptable paper and other print media on page 10. Check the paper type and quality. Troubleshooting Examples of paper in the tray or try rotating the paper 180 in the input tray. Make sure that the paper is loaded ...
Users Manual - English
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... make sure that the two green envelope levers on page 43 (For Macintosh). Poor fixing 5 Choose Improve Toner Fixing mode in Other Print Options... Troubleshooting Examples of poor print quality ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. See Improve Print Output in the printer driver.
... make sure that the two green envelope levers on page 43 (For Macintosh). Poor fixing 5 Choose Improve Toner Fixing mode in Other Print Options... Troubleshooting Examples of poor print quality ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. See Improve Print Output in the printer driver.
Users Manual - English
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... remains, switch the Anti-Curl Levers as follows: a Open the back cover. b Lift the lever (1) and slide the two gray levers (2) in Other Print Options... Troubleshooting Examples of the arrow. 1 5 2 2 1 2 117 on page 32 (For Windows®) or Print Settings on page 43 (For Macintosh). Turn the paper over in...
... remains, switch the Anti-Curl Levers as follows: a Open the back cover. b Lift the lever (1) and slide the two gray levers (2) in Other Print Options... Troubleshooting Examples of the arrow. 1 5 2 2 1 2 117 on page 32 (For Windows®) or Print Settings on page 43 (For Macintosh). Turn the paper over in...