User Guide
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...) 1-800-947-1445 (fax) http://www.brothermall.com In Canada: 1-877-BROTHER (voice) Description Item Toner Cartridge TN-530 (Standard, Prints up to 3,300 pages) TN-560 (High yield, Prints up to 6,500 pages) Drum Unit DR-500 IEEE-1284 Bi-directional Cable F2A046-10 Power Protector for A/C Power..., Phone QPD120 Line Surges and Voltage Spikes (2 outlets) Power Protector for all Brother products. If you cannot find the accessory you need and you ...
...) 1-800-947-1445 (fax) http://www.brothermall.com In Canada: 1-877-BROTHER (voice) Description Item Toner Cartridge TN-530 (Standard, Prints up to 3,300 pages) TN-560 (High yield, Prints up to 6,500 pages) Drum Unit DR-500 IEEE-1284 Bi-directional Cable F2A046-10 Power Protector for A/C Power..., Phone QPD120 Line Surges and Voltage Spikes (2 outlets) Power Protector for all Brother products. If you cannot find the accessory you need and you ...
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... Consumable and Accessories Items have a one-stage warranty: 90 days from Brother and/or alteration/removal of the serial number). For the name of non Brother®-brand parts and Consumable and ...responsible for loss or damage to this Product in shipping. iv DCP LIMITED WARRANTY (USA) You are not limited to toner, drums, print heads and ink cartridges. • Except as "this ...with this warranty covers only warranty service within the U.S. Brother® Three-Year Limited Warranty and Exchange Service For DCP-8020 and DCP-8025D (USA only) Who is covered: • This limited...
... Consumable and Accessories Items have a one-stage warranty: 90 days from Brother and/or alteration/removal of the serial number). For the name of non Brother®-brand parts and Consumable and ...responsible for loss or damage to this Product in shipping. iv DCP LIMITED WARRANTY (USA) You are not limited to toner, drums, print heads and ink cartridges. • Except as "this ...with this warranty covers only warranty service within the U.S. Brother® Three-Year Limited Warranty and Exchange Service For DCP-8020 and DCP-8025D (USA only) Who is covered: • This limited...
User Guide
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For laser products: Failure to remove the Toner Cartridge (and Toner Drum Unit on applicable models) during shipping. Within Montreal, please call 1-877-BROTHER. BROTHER MULTIFUNCTION CENTER/FACSIMILE MACHINE LIMITED WARRANTY (Canada only) Pursuant to this limited warranty of 1 ... remove the ink cartridges during shipping will cause severe damage to the DCP/Facsimile and will VOID the Warranty. (Refer to your Operation Manual for labour and parts, Brother International Corporation (Canada) Ltd. ("Brother"), or its Authorized Service Centers, Distributors, Dealers, Agents or employees...
For laser products: Failure to remove the Toner Cartridge (and Toner Drum Unit on applicable models) during shipping. Within Montreal, please call 1-877-BROTHER. BROTHER MULTIFUNCTION CENTER/FACSIMILE MACHINE LIMITED WARRANTY (Canada only) Pursuant to this limited warranty of 1 ... remove the ink cartridges during shipping will cause severe damage to the DCP/Facsimile and will VOID the Warranty. (Refer to your Operation Manual for labour and parts, Brother International Corporation (Canada) Ltd. ("Brother"), or its Authorized Service Centers, Distributors, Dealers, Agents or employees...
User Guide
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...safety 13-3 International ENERGY STAR® Compliance Statement 13-3 Laser safety 13-4 FDA regulations 13-4 Important safety instructions 13-6 Trademarks 13-8 14 Troubleshooting and routine maintenance 14-1 Troubleshooting 14-1 Error messages 14-1 Original jams 14-4 Original is jammed in the duplex tray (For DCP-8025D 14-9 If ...and XP only 12-1 Registering your DCP 14-11 Improving the print quality 14-14 Packing and shipping the DCP 14-18 Routine maintenance 14-21 Cleaning the scanner 14-21 Cleaning the printer 14-22 Cleaning the drum unit 14-23 Replacing the toner ...
...safety 13-3 International ENERGY STAR® Compliance Statement 13-3 Laser safety 13-4 FDA regulations 13-4 Important safety instructions 13-6 Trademarks 13-8 14 Troubleshooting and routine maintenance 14-1 Troubleshooting 14-1 Error messages 14-1 Original jams 14-4 Original is jammed in the duplex tray (For DCP-8025D 14-9 If ...and XP only 12-1 Registering your DCP 14-11 Improving the print quality 14-14 Packing and shipping the DCP 14-18 Routine maintenance 14-21 Cleaning the scanner 14-21 Cleaning the printer 14-22 Cleaning the drum unit 14-23 Replacing the toner ...
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Checking the drum life 14-34 Page Counter 14-34 15 Optional accessories 15-1 Memory board 15-1 Installing the optional memory board 15-2 Network (LAN) board 15-5 Before ...
Checking the drum life 14-34 Page Counter 14-34 15 Optional accessories 15-1 Memory board 15-1 Installing the optional memory board 15-2 Network (LAN) board 15-5 Before ...
User Guide
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...place the original on or off. 10 Front Cover Open to prevent the printed paper with Extension 2 Front Cover Release Button 1 (DCP-8020) Manual Feed Tray (DCP-8025D) Multi-purpose Tray (MP Tray) 6 ADF Document Support Extension 7 ADF Document Output Support Flap 8 Document Cover 9 Power Switch 10...11 Paper Tray (Tray #1) No. DCP part names and operations ■ Front view 5 Automatic Document Feeder (ADF) 4 Control Panel 3 Face-down Output Tray Support Flap Unfold it on the scanner glass. 9 Power Switch Switch it to install a toner cartridge or drum unit. 11 Paper Tray (Tray ...
...place the original on or off. 10 Front Cover Open to prevent the printed paper with Extension 2 Front Cover Release Button 1 (DCP-8020) Manual Feed Tray (DCP-8025D) Multi-purpose Tray (MP Tray) 6 ADF Document Support Extension 7 ADF Document Output Support Flap 8 Document Cover 9 Power Switch 10...11 Paper Tray (Tray #1) No. DCP part names and operations ■ Front view 5 Automatic Document Feeder (ADF) 4 Control Panel 3 Face-down Output Tray Support Flap Unfold it on the scanner glass. 9 Power Switch Switch it to install a toner cartridge or drum unit. 11 Paper Tray (Tray ...
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Press the Menu numbers. (ex. Increases the life of drum life that will be used for Paper Type) -OR- Press 1, 1 for Copy mode. Main Menu 1.General Setup (Continued) to select to select to to accept ..., this menu does not appear.) (If you have the optional tray#2, see page 3-9.) 5.LCD Contrast (For DCP-8020) 6.LCD Contrast (For DCP-8025D) (If you have the optional tray#2, see page 3-9.) 6.Drum Life (For DCP-8020) 7.Drum Life (For DCP-8025D) (If you have the optional tray#2, see page 3-9.) Menu Selections Options - Adjusts the contrast of the beeper...
Press the Menu numbers. (ex. Increases the life of drum life that will be used for Paper Type) -OR- Press 1, 1 for Copy mode. Main Menu 1.General Setup (Continued) to select to select to to accept ..., this menu does not appear.) (If you have the optional tray#2, see page 3-9.) 5.LCD Contrast (For DCP-8020) 6.LCD Contrast (For DCP-8025D) (If you have the optional tray#2, see page 3-9.) 6.Drum Life (For DCP-8020) 7.Drum Life (For DCP-8025D) (If you have the optional tray#2, see page 3-9.) Menu Selections Options - Adjusts the contrast of the beeper...
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...tray that will be used for copying. You can check the percentage of total pages the DCP has printed so far. Contrast 7.Drum Life - 8.Page - Lets you check the number of drum life that remains available. Select the tray that will be used for copying. Settings Options... the LCD displays these menu options. (For DCP-8020 with the optional paper tray #2) Main Menu 1.General Setup Submenu 5.Tray Use: Copy Menu Selections - 6.LCD - Total Copy Print List - You can print lists. 4-6 4-7 14-34 14-34 4-7 (For DCP-8025D with the optional paper tray #2) Main Menu...
...tray that will be used for copying. You can check the percentage of total pages the DCP has printed so far. Contrast 7.Drum Life - 8.Page - Lets you check the number of drum life that remains available. Select the tray that will be used for copying. Settings Options... the LCD displays these menu options. (For DCP-8020 with the optional paper tray #2) Main Menu 1.General Setup Submenu 5.Tray Use: Copy Menu Selections - 6.LCD - Total Copy Print List - You can print lists. 4-6 4-7 14-34 14-34 4-7 (For DCP-8025D with the optional paper tray #2) Main Menu...
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...it again. Calls must call the Brother fax back system (USA only). You can correct most common error messages are shown below. If you need additional help , you see this happens, your DCP identifies the problem and displays an error message. ACTION Use the drum unit until you set in the ...other media in the MP tray runs out. Error messages As with a new one. 1. Open the front cover, and then press Clear/Back. 2. Check Paper #2 Check Paper MP Paper in the multi-purpose tray (MP tray) (For DCP-8025D) on page 14-4. Check Paper Size When you must be made from ADF...
...it again. Calls must call the Brother fax back system (USA only). You can correct most common error messages are shown below. If you need additional help , you see this happens, your DCP identifies the problem and displays an error message. ACTION Use the drum unit until you set in the ...other media in the MP tray runs out. Error messages As with a new one. 1. Open the front cover, and then press Clear/Back. 2. Check Paper #2 Check Paper MP Paper in the multi-purpose tray (MP tray) (For DCP-8025D) on page 14-4. Check Paper Size When you must be made from ADF...
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...) Reduce print resolution. (See Print Quality on page 2-11.) Face Up Open The face-up out tray. In USA: 1-800-284-4329 In Canada: 1-877-BROTHER In Montreal: (514) 685-6464 No DX Tray You tried to the correct position. (See To use Automatic Duplexing for copy and print operations (For... hear the cooling fan running while the display on page 14-9.) Out of the drum unit or toner cartridge is open. Fuser Open The fuser cover is jammed in the duplex tray (For DCP-8025D) on the DCP shows Cooling Down, and Wait for a while. Please close the jam clear cover. (See Paper jams...
...) Reduce print resolution. (See Print Quality on page 2-11.) Face Up Open The face-up out tray. In USA: 1-800-284-4329 In Canada: 1-877-BROTHER In Montreal: (514) 685-6464 No DX Tray You tried to the correct position. (See To use Automatic Duplexing for copy and print operations (For... hear the cooling fan running while the display on page 14-9.) Out of the drum unit or toner cartridge is open. Fuser Open The fuser cover is jammed in the duplex tray (For DCP-8025D) on the DCP shows Cooling Down, and Wait for a while. Please close the jam clear cover. (See Paper jams...
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TROUBLESHOOTING AND ROUTINE MAINTENANCE 14 - 6 Instead, pull the edge of the jammed paper from the paper tray. Pull the jammed paper up and out of the DCP. 3 Press the cover release button and then open the front cover. 4 Pull out the drum unit assembly. If you cannot remove the drum unit assembly easily at this time, do not use extra force. 1 Pull the paper tray completely out of the DCP. 2 Pull the jammed paper up and out of the DCP.
TROUBLESHOOTING AND ROUTINE MAINTENANCE 14 - 6 Instead, pull the edge of the jammed paper from the paper tray. Pull the jammed paper up and out of the DCP. 3 Press the cover release button and then open the front cover. 4 Pull out the drum unit assembly. If you cannot remove the drum unit assembly easily at this time, do not use extra force. 1 Pull the paper tray completely out of the DCP. 2 Pull the jammed paper up and out of the DCP.
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Then put the toner cartridge back in the drum unit. 9 Put the drum unit assembly back in the DCP. 10 Put the paper tray in the duplex tray (For DCP-8025D) 1 Pull the duplex tray and paper tray out of the DCP. 2 Pull the jammed paper out of the drum unit. Take out the jammed paper if there is jammed in the DCP. 11 Close the front cover. Paper is any inside the drum unit. 8 Push the lock lever down and take the toner cartridge out of the DCP. 14 - 9 TROUBLESHOOTING AND ROUTINE MAINTENANCE
Then put the toner cartridge back in the drum unit. 9 Put the drum unit assembly back in the DCP. 10 Put the paper tray in the duplex tray (For DCP-8025D) 1 Pull the duplex tray and paper tray out of the DCP. 2 Pull the jammed paper out of the drum unit. Take out the jammed paper if there is jammed in the DCP. 11 Close the front cover. Paper is any inside the drum unit. 8 Push the lock lever down and take the toner cartridge out of the DCP. 14 - 9 TROUBLESHOOTING AND ROUTINE MAINTENANCE
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...make sure it prints garbage. Reduce the graphic quality or the number of a document. If the problem continues, call Brother Customer Service at 1-800-284-4329 (In USA), 1-877-BROTHER (In Canada) or (514) 685-6464 (In Montreal). Either the scanner or the primary corona wire for this....21 and Cleaning the drum unit on page 14-23). Reduce the printing resolution. Most laser printers have text missing. If you may be dirty. Check the chart below and follow the troubleshooting tips. Copy Quality Difficulties Vertical streaks appear in your DCP. The DCP cannot print full ...
...make sure it prints garbage. Reduce the graphic quality or the number of a document. If the problem continues, call Brother Customer Service at 1-800-284-4329 (In USA), 1-877-BROTHER (In Canada) or (514) 685-6464 (In Montreal). Either the scanner or the primary corona wire for this....21 and Cleaning the drum unit on page 14-23). Reduce the printing resolution. Most laser printers have text missing. If you may be dirty. Check the chart below and follow the troubleshooting tips. Copy Quality Difficulties Vertical streaks appear in your DCP. The DCP cannot print full ...
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... media may clear the problem by cleaning the primary corona wire inside the drum unit by sliding the blue tab. If your DCP is too light, Toner Save mode may be damaged. Put in a new drum unit. (See Replacing the drum unit on page 14-30.) Make sure that you use paper that meets... of background shading. (See Choosing a location on page x.) Use a new toner cartridge. (See Replacing the toner cartridge on page 14-24.) Use a new drum unit. (See Replacing the drum unit on page 14-30.) Make sure you return the blue tab to a computer, turn off Toner Save mode in the printer Properties...
... media may clear the problem by cleaning the primary corona wire inside the drum unit by sliding the blue tab. If your DCP is too light, Toner Save mode may be damaged. Put in a new drum unit. (See Replacing the drum unit on page 14-30.) Make sure that you use paper that meets... of background shading. (See Choosing a location on page x.) Use a new toner cartridge. (See Replacing the toner cartridge on page 14-24.) Use a new drum unit. (See Replacing the drum unit on page 14-30.) Make sure you return the blue tab to a computer, turn off Toner Save mode in the printer Properties...
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... mm) 3.7 in. (94 mm) White Spots on black text and graphics at the surface of the OPC drum. The drum unit may have glue from label stock on the OPC drum surface. Examples of the OPC drum with a cotton swab until the dust or paper powder on the surface comes off. Caution Do not... the poor print. 3.7 in. (94 mm) 3.7 in. (94 mm) Black Spots at 3.7 in. (94 mm) intervals 2 Turn the drum unit gear by hand while looking at 3.7 in a new drum unit. (See Replacing the drum unit on . Put in . (94 mm) intervals Recommendation If the problem is not solved after printing a few pages, the...
... mm) 3.7 in. (94 mm) White Spots on black text and graphics at the surface of the OPC drum. The drum unit may have glue from label stock on the OPC drum surface. Examples of the OPC drum with a cotton swab until the dust or paper powder on the surface comes off. Caution Do not... the poor print. 3.7 in. (94 mm) 3.7 in. (94 mm) Black Spots at 3.7 in. (94 mm) intervals 2 Turn the drum unit gear by hand while looking at 3.7 in a new drum unit. (See Replacing the drum unit on . Put in . (94 mm) intervals Recommendation If the problem is not solved after printing a few pages, the...
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... tray). (See How to load paper on page 2-1.) TROUBLESHOOTING AND ROUTINE MAINTENANCE 14 - 16 Make sure that you use label sheets for laser printers, the glue from the sheets may sometimes stick to clear this problem, especially if the printer has not been used for a long ... ABCDEFGH abcdefghijk ABCD abcde 01234 Black lines down the page Printed pages have toner stains down the page aAAa0bBbc1CBdDec2EfCgdF3hGDie4jHk Page skewed Recommendation The drum unit may be damaged. Make sure the primary corona wire cleaner is in the printer driver. If you select the appropriate media...
... tray). (See How to load paper on page 2-1.) TROUBLESHOOTING AND ROUTINE MAINTENANCE 14 - 16 Make sure that you use label sheets for laser printers, the glue from the sheets may sometimes stick to clear this problem, especially if the printer has not been used for a long ... ABCDEFGH abcdefghijk ABCD abcde 01234 Black lines down the page Printed pages have toner stains down the page aAAa0bBbc1CBdDec2EfCgdF3hGDie4jHk Page skewed Recommendation The drum unit may be damaged. Make sure the primary corona wire cleaner is in the printer driver. If you select the appropriate media...
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... paper 180° in the input tray. If you don't use the printer very often, the paper may have been in the paper tray. The drum unit is a consumable item and it periodically. 14 - 17 TROUBLESHOOTING AND ROUTINE MAINTENANCE Also, try rotating the paper 180° in the paper tray. Turn...
... paper 180° in the input tray. If you don't use the printer very often, the paper may have been in the paper tray. The drum unit is a consumable item and it periodically. 14 - 17 TROUBLESHOOTING AND ROUTINE MAINTENANCE Also, try rotating the paper 180° in the paper tray. Turn...
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Leave the toner cartridge installed in the original carton with the original packing material. 14 - 19 TROUBLESHOOTING AND ROUTINE MAINTENANCE 5 Remove the drum unit and toner cartridge assembly. Fold down the face-down output tray flap. 8 Wrap the DCP in the plastic bag and place it in the drum unit. 6 Place the drum unit and toner cartridge assembly into the plastic bag and seal the bag. 7 Close the front cover.
Leave the toner cartridge installed in the original carton with the original packing material. 14 - 19 TROUBLESHOOTING AND ROUTINE MAINTENANCE 5 Remove the drum unit and toner cartridge assembly. Fold down the face-down output tray flap. 8 Wrap the DCP in the plastic bag and place it in the drum unit. 6 Place the drum unit and toner cartridge assembly into the plastic bag and seal the bag. 7 Close the front cover.
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9 Pack the drum unit and toner cartridge assembly, AC cord and printed materials in the original carton as shown below: If you are returning the DCP to use with your 'Exchange' machine. 10 Close the carton and tape it shut. TROUBLESHOOTING AND ROUTINE MAINTENANCE 14 - 20 Keep all separate parts to Brother as part of the Exchange Service, pack only the DCP.
9 Pack the drum unit and toner cartridge assembly, AC cord and printed materials in the original carton as shown below: If you are returning the DCP to use with your 'Exchange' machine. 10 Close the carton and tape it shut. TROUBLESHOOTING AND ROUTINE MAINTENANCE 14 - 20 Keep all separate parts to Brother as part of the Exchange Service, pack only the DCP.
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... window. ■ Do not touch the scanner window with a clean soft dry cloth. Laser Scanner Window TROUBLESHOOTING AND ROUTINE MAINTENANCE 14 - 22 WARNING Just after you open the front cover. 2 Remove the drum unit and toner cartridge assembly. Front view 3 Gently clean the scanner window by wiping it ... and your finger. ■ The drum unit contains toner, so handle it off with cold water. 1 Turn the DCP power switch off and open the front cover of the machine are extremely HOT! When you have used the DCP, some internal parts of the DCP, never touch the shaded parts shown ...
... window. ■ Do not touch the scanner window with a clean soft dry cloth. Laser Scanner Window TROUBLESHOOTING AND ROUTINE MAINTENANCE 14 - 22 WARNING Just after you open the front cover. 2 Remove the drum unit and toner cartridge assembly. Front view 3 Gently clean the scanner window by wiping it ... and your finger. ■ The drum unit contains toner, so handle it off with cold water. 1 Turn the DCP power switch off and open the front cover of the machine are extremely HOT! When you have used the DCP, some internal parts of the DCP, never touch the shaded parts shown ...