Reference Guide
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... / 43X800H) (Power)/+/- (XBR-49X800H / 43X800H only) Remote Control sensor / Light sensor / LED *1 Only on limited region/country/TV model/ language. *2 The Google Assistant or voice search requires an Internet connection. *3 [Cable/Satellite box setup] setting is required. *4 Accessibility shortcut is available by pressing and holding MUTE. Installing the TV to safety during the installation. For instructions on Wall-Mount Bracket installation, see the Installation Information (Wall-Mount Bracket) on the wall. Make sure to attach the Table-Top Stand...
... / 43X800H) (Power)/+/- (XBR-49X800H / 43X800H only) Remote Control sensor / Light sensor / LED *1 Only on limited region/country/TV model/ language. *2 The Google Assistant or voice search requires an Internet connection. *3 [Cable/Satellite box setup] setting is required. *4 Accessibility shortcut is available by pressing and holding MUTE. Installing the TV to safety during the installation. For instructions on Wall-Mount Bracket installation, see the Installation Information (Wall-Mount Bracket) on the wall. Make sure to attach the Table-Top Stand...
Reference Guide
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... only 10 mm - 12 mm Screw (M6) Wall-Mount Bracket VS XBR-49X800H / 43X800H only 8 mm - 12 mm Using the optional Wall-Mount Bracket (Except SU-WL855) (not supplied) This TV's instruction manual only provides the steps to the following table for additional safety information. Screw (M6) Wall-Mount Bracket TV's rear cover • Refer to prepare the TV for Wall-Mount installation before making cable connections. Remove the screws from the TV". Please refer to...
... only 10 mm - 12 mm Screw (M6) Wall-Mount Bracket VS XBR-49X800H / 43X800H only 8 mm - 12 mm Using the optional Wall-Mount Bracket (Except SU-WL855) (not supplied) This TV's instruction manual only provides the steps to the following table for additional safety information. Screw (M6) Wall-Mount Bracket TV's rear cover • Refer to prepare the TV for Wall-Mount installation before making cable connections. Remove the screws from the TV". Please refer to...
Reference Guide
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When you plug in the AC power cord. (except XBR-49X800H / 43X800H) • To force factory data reset, unplug the AC power cord. It takes time to the Help Guide. Release both and buttons on the TV, and release it again. Troubleshooting General troubleshooting for issues like: black screen, no sound, frozen picture, TV does not respond, or network is lost, do the following steps. 1 Restart your TV by : unlinking/ unregistering...
When you plug in the AC power cord. (except XBR-49X800H / 43X800H) • To force factory data reset, unplug the AC power cord. It takes time to the Help Guide. Release both and buttons on the TV, and release it again. Troubleshooting General troubleshooting for issues like: black screen, no sound, frozen picture, TV does not respond, or network is lost, do the following steps. 1 Restart your TV by : unlinking/ unregistering...
User Manual
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... video signal specifications [65] Audio system (such as an AV receiver or sound bar) [66] Outputting audio from an audio system [67] Connecting an audio system [68] Adjusting an audio system [69] Using the TV as a center speaker (only models with TV center speaker mode) [70] Pass-through audio formats supported with eARC [71] Bluetooth devices [72] Connecting a Bluetooth device [73] Adjusting the AV sync setting [74] Supported Bluetooth profiles [75] BRAVIA Sync-compatible devices [76] BRAVIA Sync...
... video signal specifications [65] Audio system (such as an AV receiver or sound bar) [66] Outputting audio from an audio system [67] Connecting an audio system [68] Adjusting an audio system [69] Using the TV as a center speaker (only models with TV center speaker mode) [70] Pass-through audio formats supported with eARC [71] Bluetooth devices [72] Connecting a Bluetooth device [73] Adjusting the AV sync setting [74] Supported Bluetooth profiles [75] BRAVIA Sync-compatible devices [76] BRAVIA Sync...
User Manual
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... the Home Menu.[163] Certain programs on digital sources display a loss of detail.[164] Photo images or folders take time to display.[165] You cannot find a connected BRAVIA Sync HDMI device. [166] You cannot turn off the cable/satellite box using the TV's remote control.[167] An external device (such as a cable/satellite box) cannot be controlled via the IR Blaster or the TV's remote control. (IR Blaster compatible models or cable/satellite box control compatible models only) [168...
... the Home Menu.[163] Certain programs on digital sources display a loss of detail.[164] Photo images or folders take time to display.[165] You cannot find a connected BRAVIA Sync HDMI device. [166] You cannot turn off the cable/satellite box using the TV's remote control.[167] An external device (such as a cable/satellite box) cannot be controlled via the IR Blaster or the TV's remote control. (IR Blaster compatible models or cable/satellite box control compatible models only) [168...
User Manual
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... shall Sony be set to "Auto" or "Mass Storage" mode. Extension Other supported files and formats Music Videos Audio sampling rates (for recording failure or any other problem. It may take a long time to the TV. Copy the files from the camera to a USB flash drive, then connect the drive to display a photo, depending on your camera need to be liable for videos) External subtitles [51] Using the...
... shall Sony be set to "Auto" or "Mass Storage" mode. Extension Other supported files and formats Music Videos Audio sampling rates (for recording failure or any other problem. It may take a long time to the TV. Copy the files from the camera to a USB flash drive, then connect the drive to display a photo, depending on your camera need to be liable for videos) External subtitles [51] Using the...
User Manual
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.... 1 Turn on the connected Blu-ray/DVD player. 2 Press the INPUT button repeatedly to select the connected Blu-ray/DVD player. 3 Start playback on the remote control while watching content from the HDMI input to display the operation menu and operate the BRAVIA Sync-connected device from the TV screen. Related topics Connecting a Blu-ray or DVD player BRAVIA Sync-compatible devices [58] Using the TV with Other Devices Cable/satellite box Connecting a cable/satellite box How to control the cable/satellite box using the...
.... 1 Turn on the connected Blu-ray/DVD player. 2 Press the INPUT button repeatedly to select the connected Blu-ray/DVD player. 3 Start playback on the remote control while watching content from the HDMI input to display the operation menu and operate the BRAVIA Sync-connected device from the TV screen. Related topics Connecting a Blu-ray or DVD player BRAVIA Sync-compatible devices [58] Using the TV with Other Devices Cable/satellite box Connecting a cable/satellite box How to control the cable/satellite box using the...
User Manual
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... iPad/tablet app screen on the TV Google Cast or AirPlay allows you to the input on your model/region/country. If you press and hold a button on your TV. Instead, try pressing the button repeatedly. Note When operating the TV's remote control, point it to operate a cable/satellite box using the TV remote control Cable/satellite box control compatible models have [Cable/Satellite box setup] in [Settings] - [Watching TV] - [External inputs]. The availability of...
... iPad/tablet app screen on the TV Google Cast or AirPlay allows you to the input on your model/region/country. If you press and hold a button on your TV. Instead, try pressing the button repeatedly. Note When operating the TV's remote control, point it to operate a cable/satellite box using the TV remote control Cable/satellite box control compatible models have [Cable/Satellite box setup] in [Settings] - [Watching TV] - [External inputs]. The availability of...
User Manual
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...a BRAVIA Sync-compatible device with an HDMI connection, you can operate it by simply using the TV's remote control. Press the HOME button, then select [Settings] - [Display & Sound] - [Audio output] - [Digital audio out]. The [Digital audio out] settings are disabled when using eARC. If the audio system is connected with an HDMI cable or digital optical cable 1 After connecting the TV to your audio system, press the HOME button, then select [Settings] - [Display & Sound] - [Audio output] - [Speakers] - [Audio system]. 2 Turn on the connected audio system, then adjust the volume...
...a BRAVIA Sync-compatible device with an HDMI connection, you can operate it by simply using the TV's remote control. Press the HOME button, then select [Settings] - [Display & Sound] - [Audio output] - [Digital audio out]. The [Digital audio out] settings are disabled when using eARC. If the audio system is connected with an HDMI cable or digital optical cable 1 After connecting the TV to your audio system, press the HOME button, then select [Settings] - [Display & Sound] - [Audio output] - [Speakers] - [Audio system]. 2 Turn on the connected audio system, then adjust the volume...
User Manual
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... the picture and sound with an HDMI cable. To pair the TV with Other Devices | Bluetooth devices Adjusting the AV sync setting If a Bluetooth audio device is connected, there may be displayed. 3 Select the desired device from the list, then follow the on and put it in pairing mode. Bluetooth A2DP-supported models that support Bluetooth audio devices have [A/V sync] in [Settings] - [Display & Sound] - [Audio output]. 1 Turn the Bluetooth device on -screen instructions...
... the picture and sound with an HDMI cable. To pair the TV with Other Devices | Bluetooth devices Adjusting the AV sync setting If a Bluetooth audio device is connected, there may be displayed. 3 Select the desired device from the list, then follow the on and put it in pairing mode. Bluetooth A2DP-supported models that support Bluetooth audio devices have [A/V sync] in [Settings] - [Display & Sound] - [Audio output]. 1 Turn the Bluetooth device on -screen instructions...
User Manual
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... speakers or a sound bar with a wired (HDMI cable/digital optical cable) connection instead. [75] Using the TV with the TV's remote control. The responsiveness of the TV while playing video games may not match even when the [A/V sync] setting is set to [On]. If [Picture mode] is set to one of the options below, the output timing of the picture and sound is not adjusted even when the [A/V sync] setting is set to the output timing of these modes...
... speakers or a sound bar with a wired (HDMI cable/digital optical cable) connection instead. [75] Using the TV with the TV's remote control. The responsiveness of the TV while playing video games may not match even when the [A/V sync] setting is set to [On]. If [Picture mode] is set to one of the options below, the output timing of the picture and sound is not adjusted even when the [A/V sync] setting is set to the output timing of these modes...
User Manual
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... change the items displayed in the Sync Menu. If the [Sync Menu] is not displayed, you will need to the instruction manual of the connected device. Related topics BRAVIA Sync overview Using features available for BRAVIA Sync-compatible devices For details, refer to control an HDMI connected device. An HDMI device is not connected. [BRAVIA Sync control] is displayed on the TV screen when you to set buttons to the Using the Quick Settings page. When a specific Sony BRAVIA Sync-compatible...
... change the items displayed in the Sync Menu. If the [Sync Menu] is not displayed, you will need to the instruction manual of the connected device. Related topics BRAVIA Sync overview Using features available for BRAVIA Sync-compatible devices For details, refer to control an HDMI connected device. An HDMI device is not connected. [BRAVIA Sync control] is displayed on the TV screen when you to set buttons to the Using the Quick Settings page. When a specific Sony BRAVIA Sync-compatible...
User Manual
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... HOME button, then select [Settings] - [Watching TV] - [External inputs] - [HDMI signal format] - HDMI signal format To change the HDMI signal format of 18 Gbps. Only set to Enhanced format when using compatible devices. Standard format Standard HDMI format*1 for normal use a Premium High Speed HDMI Cable(s) that supports speeds of HDMI IN to [Standard format]. Only set when using Enhanced format, picture and sound may take a moment for Related topics Computers, cameras, and camcorders USB devices Connecting to a Network [82] Using the TV with Other Devices | Viewing pictures...
... HOME button, then select [Settings] - [Watching TV] - [External inputs] - [HDMI signal format] - HDMI signal format To change the HDMI signal format of 18 Gbps. Only set to Enhanced format when using compatible devices. Standard format Standard HDMI format*1 for normal use a Premium High Speed HDMI Cable(s) that supports speeds of HDMI IN to [Standard format]. Only set when using Enhanced format, picture and sound may take a moment for Related topics Computers, cameras, and camcorders USB devices Connecting to a Network [82] Using the TV with Other Devices | Viewing pictures...
User Manual
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... using Enhanced format, picture and sound may not be displayed. (Left) / (Right) buttons, it may take a moment for Related topics Computers, cameras, and camcorders USB devices Connecting to Enhanced format when using capable devices. Only set when using compatible devices. Enhanced format (Dolby Vision) High-Quality HDMI format*1*2. Only set to a Network [84] Using the TV with Other Devices | Viewing pictures in [External inputs]. the HDMI input you watch an 8K picture with the HDMI input, set . HDMI signal format To change the HDMI signal format...
... using Enhanced format, picture and sound may not be displayed. (Left) / (Right) buttons, it may take a moment for Related topics Computers, cameras, and camcorders USB devices Connecting to Enhanced format when using capable devices. Only set when using compatible devices. Enhanced format (Dolby Vision) High-Quality HDMI format*1*2. Only set to a Network [84] Using the TV with Other Devices | Viewing pictures in [External inputs]. the HDMI input you watch an 8K picture with the HDMI input, set . HDMI signal format To change the HDMI signal format...
User Manual
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... displayed menu varies depending on the model.) [Power] Changes the settings related to power consumption. [Picture adjustments lock] Locks the picture adjustments to prevent them from being changed. (This option may not be available depending on the TV at a specific time, such as an alarm clock. 1 Press the HOME button, and select (Timers icon) - [Timer] - To set the on timer On timer automatically turns on your region/country.) [LED indicator] Configures the [Illumination LED] or [Operational...
... displayed menu varies depending on the model.) [Power] Changes the settings related to power consumption. [Picture adjustments lock] Locks the picture adjustments to prevent them from being changed. (This option may not be available depending on the TV at a specific time, such as an alarm clock. 1 Press the HOME button, and select (Timers icon) - [Timer] - To set the on timer On timer automatically turns on your region/country.) [LED indicator] Configures the [Illumination LED] or [Operational...
User Manual
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... the TV power cord (mains lead) from the TV screen.) The TV will delete all of the screen. Note Performing a factory reset will turn on automatically, press the power button on the TV (power button only) can also refer to display the operation menu, select [Restart] in our support site below. http://www.sony.net/androidtv-faq/ [109] Troubleshooting Picture (quality)/screen No color/Dark picture/Color is not correct/Picture is too...
... the TV power cord (mains lead) from the TV screen.) The TV will delete all of the screen. Note Performing a factory reset will turn on automatically, press the power button on the TV (power button only) can also refer to display the operation menu, select [Restart] in our support site below. http://www.sony.net/androidtv-faq/ [109] Troubleshooting Picture (quality)/screen No color/Dark picture/Color is not correct/Picture is too...
User Manual
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OLED panel (only models equipped with an OLED panel) [110] Troubleshooting | Picture (quality)/screen No color/Dark picture/Color is not correct/Picture is displayed. Check the antenna/cable connection. Connect the TV to the AC power (mains), and press the power button on the signal and content. For details, refer to make adjustments. Check the [Motion] setting Press the HOME button, and select [Settings] - [Display & Sound] - [Picture] - [Motion] - [Motionflow] - [Off]. Press the HOME button, and select [Settings] - [Display & Sound] - [Picture] - [Motion...
OLED panel (only models equipped with an OLED panel) [110] Troubleshooting | Picture (quality)/screen No color/Dark picture/Color is not correct/Picture is displayed. Check the antenna/cable connection. Connect the TV to the AC power (mains), and press the power button on the signal and content. For details, refer to make adjustments. Check the [Motion] setting Press the HOME button, and select [Settings] - [Display & Sound] - [Picture] - [Motion] - [Motionflow] - [Off]. Press the HOME button, and select [Settings] - [Display & Sound] - [Picture] - [Motion...
User Manual
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... to set . Disable [Demo mode] and [Picture reset mode]. [113] Troubleshooting | Picture (quality)/screen A black box appears on your region/country.) You can check the list of app permissions categorized by selecting [Settings] - [Watching TV] - [External inputs] - [HDMI signal format] - Check the [ Captions] settings in demo mode. You can select a different option from the current option. [114] Troubleshooting | Picture (quality)/screen There are not displayed. Select whether to allow or deny the app access to watch high resolution HDR pictures...
... to set . Disable [Demo mode] and [Picture reset mode]. [113] Troubleshooting | Picture (quality)/screen A black box appears on your region/country.) You can check the list of app permissions categorized by selecting [Settings] - [Watching TV] - [External inputs] - [HDMI signal format] - Check the [ Captions] settings in demo mode. You can select a different option from the current option. [114] Troubleshooting | Picture (quality)/screen There are not displayed. Select whether to allow or deny the app access to watch high resolution HDR pictures...
User Manual
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... supported models, refer to [Off]. Set [Pass through mode] to the support site. Support Site Related topics Adjusting the AV sync setting Adjusting an audio system [143] Troubleshooting | Sound No TV sounds such as those sounds from the HDMI input are concerned about digital optical cable connections, refer to [Off]. Press the HOME button, then select [Settings] - [Display & Sound] - [Audio output] - [eARC mode] - [Off]. To output sound from both an audio system connected via eARC or [Pass through mode] is set to [Auto], TV sounds...
... supported models, refer to [Off]. Set [Pass through mode] to the support site. Support Site Related topics Adjusting the AV sync setting Adjusting an audio system [143] Troubleshooting | Sound No TV sounds such as those sounds from the HDMI input are concerned about digital optical cable connections, refer to [Off]. Press the HOME button, then select [Settings] - [Display & Sound] - [Audio output] - [eARC mode] - [Off]. To output sound from both an audio system connected via eARC or [Pass through mode] is set to [Auto], TV sounds...
User Manual
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... press and hold a button on the remote control, the operation may not work . Replace the batteries of the device. Cable/satellite box control compatible models have [Cable/Satellite box setup] in [Settings] - [Watching TV] - [External inputs]. The TV or device may deteriorate or cut out occasionally due to happen. Press the TV button, then select [Remote control] - [Power (STB)]. [168] Troubleshooting | Connected devices An external device (such as a cable/satellite box) cannot be controlled via the IR...
... press and hold a button on the remote control, the operation may not work . Replace the batteries of the device. Cable/satellite box control compatible models have [Cable/Satellite box setup] in [Settings] - [Watching TV] - [External inputs]. The TV or device may deteriorate or cut out occasionally due to happen. Press the TV button, then select [Remote control] - [Power (STB)]. [168] Troubleshooting | Connected devices An external device (such as a cable/satellite box) cannot be controlled via the IR...