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... 5.9 Around the Toner Cartridge 5.9 Tips for Avoiding Paper Jams 5.10 Solving Print Quality Problems 5.11 Print Quality Checklist 5.11 Solving Print Quality Problems 5.12 Troubleshooting Error Messages 5.17 Common Windows Problems 5.18 Common Macintosh Problems 5.18 Common Linux Problems 5.19 Chapter 6: SPECIFICATIONS Printer Specifications 6.2 Paper Specifications 6.3 Overview 6.3 Supported Sizes of Paper 6.4 Guidelines for Using Paper 6.5 Paper...
... 5.9 Around the Toner Cartridge 5.9 Tips for Avoiding Paper Jams 5.10 Solving Print Quality Problems 5.11 Print Quality Checklist 5.11 Solving Print Quality Problems 5.12 Troubleshooting Error Messages 5.17 Common Windows Problems 5.18 Common Macintosh Problems 5.18 Common Linux Problems 5.19 Chapter 6: SPECIFICATIONS Printer Specifications 6.2 Paper Specifications 6.3 Overview 6.3 Supported Sizes of Paper 6.4 Guidelines for Using Paper 6.5 Paper...
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... see "Troubleshooting Error Messages" on page 3.7. INTRODUCTION 1.7 In Manual Feed mode, you press this button once again, this button for Source from both the printer and the computer, and then return to turn the Toner Save mode on 1 and the Toner Save mode is enabled. LED Description If you press... in the Manual tray, when you select Manual Feed for about 2 seconds until all LEDs blink slowly, and release. This may take some problems. To solve the problem, see "Using the Manual Tray" on the size of paper in Ready mode, this button. If the On Line/Error and Toner Save...
... see "Troubleshooting Error Messages" on page 3.7. INTRODUCTION 1.7 In Manual Feed mode, you press this button once again, this button for Source from both the printer and the computer, and then return to turn the Toner Save mode on 1 and the Toner Save mode is enabled. LED Description If you press... in the Manual tray, when you select Manual Feed for about 2 seconds until all LEDs blink slowly, and release. This may take some problems. To solve the problem, see "Using the Manual Tray" on the size of paper in Ready mode, this button. If the On Line/Error and Toner Save...
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... paper. Caution: Using a material that does not conform to the specification listed in the paper specification can cause problems that fits easily within the paper adjusters of the paper feeder. • Weight: Your printer supports paper weight as follows: • 16~24 lbs (60~90 g/m2) bond for the tray • 16...
... paper. Caution: Using a material that does not conform to the specification listed in the paper specification can cause problems that fits easily within the paper adjusters of the paper feeder. • Weight: Your printer supports paper weight as follows: • 16~24 lbs (60~90 g/m2) bond for the tray • 16...
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.... You can accumulate inside of alcohol, solvent or other strong substances can cause print quality problems, such as toner specs or smearing. Cleaning the inside of the printer will eliminate or reduce these problems. Cleaning inside of the printer with water, but be careful not to cool. 2 Open the front cover. Cleaning the Inside...
.... You can accumulate inside of alcohol, solvent or other strong substances can cause print quality problems, such as toner specs or smearing. Cleaning the inside of the printer will eliminate or reduce these problems. Cleaning inside of the printer with water, but be careful not to cool. 2 Open the front cover. Cleaning the Inside...
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...000 pages Pick-up Roller Approx. 50,000 pages Fuser Unit Approx. 50,000 pages To purchase the consumables and replacement parts, contact Samsung dealer or the place where you have printed a specified number of pages. We strongly recommend that items be replaced after you bought your... product. The following items should be installed by a trained service personnel. 4.9 MAINTAINING YOUR PRINTER Consumables and Replacement Parts From time to time, you will need to replace the roller and fuser unit to maintain top performance and avoid...
...000 pages Pick-up Roller Approx. 50,000 pages Fuser Unit Approx. 50,000 pages To purchase the consumables and replacement parts, contact Samsung dealer or the place where you have printed a specified number of pages. We strongly recommend that items be replaced after you bought your... product. The following items should be installed by a trained service personnel. 4.9 MAINTAINING YOUR PRINTER Consumables and Replacement Parts From time to time, you will need to replace the roller and fuser unit to maintain top performance and avoid...
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This chapter includes: • Troubleshooting Checklist • Solving General Printing Problems • Clearing Paper Jams • Solving Print Quality Problems • Troubleshooting Error Messages • Common Windows Problems • Common Macintosh Problems • Common Linux Problems 5 Solving Problems This chapter provides helpful information for what to do if you encounter an error while using your printer.
This chapter includes: • Troubleshooting Checklist • Solving General Printing Problems • Clearing Paper Jams • Solving Print Quality Problems • Troubleshooting Error Messages • Common Windows Problems • Common Macintosh Problems • Common Linux Problems 5 Solving Problems This chapter provides helpful information for what to do if you encounter an error while using your printer.
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.... • If the paper jams in the printer, go to "Clearing Paper Jams" on page 5.11. If completing the checklist does not resolve the printer problem, check the following checklist. Make sure that the computer and printer are connected and are communicating correctly. •... If the page does not print, check the cable connection between the printer and the computer. • Check ...
.... • If the paper jams in the printer, go to "Clearing Paper Jams" on page 5.11. If completing the checklist does not resolve the printer problem, check the following checklist. Make sure that the computer and printer are connected and are communicating correctly. •... If the page does not print, check the cable connection between the printer and the computer. • Check ...
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... is not connected properly. The connection cable between the computer and the printer is incorrect. The connection cable between the computer and the printer is the wrong toner If the problem persists, contact your cartridge. The port setting is defective. Check the .... If the computer has more than one . You can also try using a different printer cable. Check the Windows printer setting to another computer that the printer is jammed. • Load paper. SOLVING PROBLEMS 5.3 Check the power cord connections. See "Loading Paper" on page 5.6. • ...
... is not connected properly. The connection cable between the computer and the printer is incorrect. The connection cable between the computer and the printer is the wrong toner If the problem persists, contact your cartridge. The port setting is defective. Check the .... If the computer has more than one . You can also try using a different printer cable. Check the Windows printer setting to another computer that the printer is jammed. • Load paper. SOLVING PROBLEMS 5.3 Check the power cord connections. See "Loading Paper" on page 5.6. • ...
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Problem Possible Cause Solution The printer does not print. (continued) The printer driver may be incorrect. The printer is too Simplify the page layout and remove any complex. The machine selects print materials from the tray and reload it correctly. The paper source selection in the tray. There is too much paper in the printer... Windows 98/ Me, the Spooling Setting may be set incorrectly. Change the page orientation in the tray. 5.4 SOLVING PROBLEMS Remove paper from the wrong paper source. Print job is indicating a system error. The maximum print speed of the ...
Problem Possible Cause Solution The printer does not print. (continued) The printer driver may be incorrect. The printer is too Simplify the page layout and remove any complex. The machine selects print materials from the tray and reload it correctly. The paper source selection in the tray. There is too much paper in the printer... Windows 98/ Me, the Spooling Setting may be set incorrectly. Change the page orientation in the tray. 5.4 SOLVING PROBLEMS Remove paper from the wrong paper source. Print job is indicating a system error. The maximum print speed of the ...
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... is being used. See page 4.3. Check the file to ensure that you have any printing problem after your printer is wrong, garbled, or incomplete. Try a print job that your printer prints about 50,000 pages, you know works. Finally, try a print job that meets ... out of paper is malfunctioning. Remove excess paper from another computer and try a new printer cable. Some parts, such as the controller or the board, may be defective. Problem Possible Cause Solution The paper keeps jamming. If necessary, replace the toner cartridge. There ...
... is being used. See page 4.3. Check the file to ensure that you have any printing problem after your printer is wrong, garbled, or incomplete. Try a print job that your printer prints about 50,000 pages, you know works. Finally, try a print job that meets ... out of paper is malfunctioning. Remove excess paper from another computer and try a new printer cable. Some parts, such as the controller or the board, may be defective. Problem Possible Cause Solution The paper keeps jamming. If necessary, replace the toner cartridge. There ...
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...wash them in loose toner on page 6.3. • Paper that does not meet paper specifications has been used . Continue with the next step. 5.6 SOLVING PROBLEMS If you pull the jammed paper, if there is overfilled. • The front cover has been opened during a print job. See "Paper Specifications" on ... control panel lights red. Clearing Paper Jams Occasionally, paper can be jammed during a print job. • Paper that is invisible, look inside the printer. In the Paper Exit Area Note: Paper jams in this area may result in cold water as hot water will set the toner into the...
...wash them in loose toner on page 6.3. • Paper that does not meet paper specifications has been used . Continue with the next step. 5.6 SOLVING PROBLEMS If you pull the jammed paper, if there is overfilled. • The front cover has been opened during a print job. See "Paper Specifications" on ... control panel lights red. Clearing Paper Jams Occasionally, paper can be jammed during a print job. • Paper that is invisible, look inside the printer. In the Paper Exit Area Note: Paper jams in this area may result in cold water as hot water will set the toner into the...
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Cautions: • When removing the jammed paper, be hot due to touch the heat roller (located underneath the inner cover). Then pull 5 the paper gently out. Allow the printer to cool before opening the covers. 3 Loosen the paper if it is hot and could cause burns! • The top and inner cover themselves may also be careful not to the heat roller. SOLVING PROBLEMS 5.7 2 Open the top cover and the inner cover. It is caught in the heat rollers.
Cautions: • When removing the jammed paper, be hot due to touch the heat roller (located underneath the inner cover). Then pull 5 the paper gently out. Allow the printer to cool before opening the covers. 3 Loosen the paper if it is hot and could cause burns! • The top and inner cover themselves may also be careful not to the heat roller. SOLVING PROBLEMS 5.7 2 Open the top cover and the inner cover. It is caught in the heat rollers.
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SOLVING PROBLEMS 5.9 In the Manual Tray 1 Remove the jammed paper in this area, check the fuser area around the toner cartridge. 2 Open and close the front or top cover to resume printing the document from the printer. Around the Toner Cartridge 1 Open the front cover. 5 2 Pull the toner cartridge out and remove it straight out. If there is any resistance and the paper does not move when you pull, or if you cannot see the paper in the tray by gently pulling it from failed pages.
SOLVING PROBLEMS 5.9 In the Manual Tray 1 Remove the jammed paper in this area, check the fuser area around the toner cartridge. 2 Open and close the front or top cover to resume printing the document from the printer. Around the Toner Cartridge 1 Open the front cover. 5 2 Pull the toner cartridge out and remove it straight out. If there is any resistance and the paper does not move when you pull, or if you cannot see the paper in the tray by gently pulling it from failed pages.
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... paper toward you. 5 Check that there is facing up when loading paper into the machine. 7 Reinstall the toner cartridge and close the front cover. Your printer resumes printing the document from the tray while printing. • Flex, fan and straighten the paper before loading. • Do not use creased, damp or... that the recommended print side is no other paper in "Loading Paper" on page 2.7. See "Paper Specifications" on page 5.6. • Follow the procedures in the printer. 6 If necessary, push the manual tray back into the input tray. 5.10 SOLVING...
... paper toward you. 5 Check that there is facing up when loading paper into the machine. 7 Reinstall the toner cartridge and close the front cover. Your printer resumes printing the document from the tray while printing. • Flex, fan and straighten the paper before loading. • Do not use creased, damp or... that the recommended print side is no other paper in "Loading Paper" on page 2.7. See "Paper Specifications" on page 5.6. • Follow the procedures in the printer. 6 If necessary, push the manual tray back into the input tray. 5.10 SOLVING...
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Solving Print Quality Problems Print Quality Checklist Print quality problems can be resolved by following the checklist below. • Redistribute toner in the toner cartridge (see page 4.3). • Clean the inside of the printer (see page 4.6). • Adjust the print resolution from the printer properties (see Software User's Guide). • Ensure that the Toner Save mode is off (see Software User's Guide and page 4.5). • Clear general printing problems (see page 5.3). • Install a new toner cartridge, and check the print quality (see page 2.4). 5 SOLVING PROBLEMS 5.11
Solving Print Quality Problems Print Quality Checklist Print quality problems can be resolved by following the checklist below. • Redistribute toner in the toner cartridge (see page 4.3). • Clean the inside of the printer (see page 4.6). • Adjust the print resolution from the printer properties (see Software User's Guide). • Ensure that the Toner Save mode is off (see Software User's Guide and page 4.5). • Clear general printing problems (see page 5.3). • Install a new toner cartridge, and check the print quality (see page 2.4). 5 SOLVING PROBLEMS 5.11
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...cartridge. • The paper may need cleaning. You may be able to reject toner. Adjust the print resolution and the Toner Save mode in the printer properties. See "Cleaning the Inside" on page 4.6. • The paper path may not meet specifications (for example, the paper is low. See.... Try a different kind or brand of the LSU part inside the machine may indicate that the toner cartridge needs cleaning. Solving Print Quality Problems Problem Light or faded print Toner specs Solution If a vertical white streak or faded area appears on the page: • The toner supply is...
...cartridge. • The paper may need cleaning. You may be able to reject toner. Adjust the print resolution and the Toner Save mode in the printer properties. See "Cleaning the Inside" on page 4.6. • The paper path may not meet specifications (for example, the paper is low. See.... Try a different kind or brand of the LSU part inside the machine may indicate that the toner cartridge needs cleaning. Solving Print Quality Problems Problem Light or faded print Toner specs Solution If a vertical white streak or faded area appears on the page: • The toner supply is...
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.... Gray background If the amount of the printer. See "Paper Specifications" on page 6.3. • Remove the toner cartridge and install a new one . Toner smear • Clean the inside of background shading becomes unacceptable, the procedures below may fix the problem. • Change to a lighter weight ...8226; The toner cartridge may have toner on the printed side of the printer, if you still have the same problems, install a new toner cartridge. Clean the inside the machine may be dirty. Problem Vertical lines Solution If black vertical streaks appear on page 4.6. • Check...
.... Gray background If the amount of the printer. See "Paper Specifications" on page 6.3. • Remove the toner cartridge and install a new one . Toner smear • Clean the inside of background shading becomes unacceptable, the procedures below may fix the problem. • Change to a lighter weight ...8226; The toner cartridge may have toner on the printed side of the printer, if you still have the same problems, install a new toner cartridge. Clean the inside the machine may be dirty. Problem Vertical lines Solution If black vertical streaks appear on page 4.6. • Check...
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...change the printing layout to avoid printing over the stack of a printed page, adjust the print resolution through your software application or the printer properties. • If characters are not too tight or too loose against the paper stack. Do not open packages of toner distributed ...too slick. See "Paper Specifications" on page 6.3. Both high temperature and humidity can cause problems. • If background scatter covers the entire surface area of paper in the input tray. 5.14 SOLVING PROBLEMS Curl or wave • Check the paper type and quality. See "Paper Specifications" on...
...change the printing layout to avoid printing over the stack of a printed page, adjust the print resolution through your software application or the printer properties. • If characters are not too tight or too loose against the paper stack. Do not open packages of toner distributed ...too slick. See "Paper Specifications" on page 6.3. Both high temperature and humidity can cause problems. • If background scatter covers the entire surface area of paper in the input tray. 5.14 SOLVING PROBLEMS Curl or wave • Check the paper type and quality. See "Paper Specifications" on...
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.... See "Paper Specifications" on page 4.6. • Check for leaking toner. SOLVING PROBLEMS 5.15 Contact a service representative. See "Cleaning the Inside" on page 6.3. • Turn over the stack of the printer. Clean the inside of printouts are dirty • The transfer roller may require repair...180° in the input tray. Black pages • The toner cartridge may be dirty. Back of the printer. • Check the paper type and quality. Problem Wrinkles or creases Solution • Ensure that the paper is loaded properly. • Check the paper type and...
.... See "Paper Specifications" on page 4.6. • Check for leaking toner. SOLVING PROBLEMS 5.15 Contact a service representative. See "Cleaning the Inside" on page 6.3. • Turn over the stack of the printer. Clean the inside of printouts are dirty • The transfer roller may require repair...180° in the input tray. Black pages • The toner cartridge may be dirty. Back of the printer. • Check the paper type and quality. Problem Wrinkles or creases Solution • Ensure that the paper is loaded properly. • Check the paper type and...
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... defective. Install a new toner cartridge. Contact a service representative. See "Installing the Toner Cartridge" on page 2.4. • If the problem persists, the printer may not meet paper specifications. Remove the paper and turn it around. • The paper may require repair. Remove the cartridge and ...curl or paper does not feed into the printer: • Turn over the stack of paper in the input tray. 5.16 SOLVING PROBLEMS See "Paper Specifications" on page 6.3. Also try another type of transparency. Problem Solution Character Voids Character voids are white areas...
... defective. Install a new toner cartridge. Contact a service representative. See "Installing the Toner Cartridge" on page 2.4. • If the problem persists, the printer may not meet paper specifications. Remove the paper and turn it around. • The paper may require repair. Remove the cartridge and ...curl or paper does not feed into the printer: • Turn over the stack of paper in the input tray. 5.16 SOLVING PROBLEMS See "Paper Specifications" on page 6.3. Also try another type of transparency. Problem Solution Character Voids Character voids are white areas...
