User Guide
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... Watermarks 5.13 Using Page Overlay 5.16 Reprinting the Last Page 5.20 Printing in a Network Environment 5.21 6 Maintaining Your Printer Maintaining the Toner Cartridge 6.1 Cleaning the Printer 6.4 7 Problem Solving Troubleshooting Checklist 7.1 Solving General Printing Problems 7.2 Clearing Paper Jams 7.6 Solving Print Quality Problems 7.11 Troubleshooting Error Messages 7.17 Common Windows Problems 7.20 Common Macintosh Problems 7.21 Common...
... Watermarks 5.13 Using Page Overlay 5.16 Reprinting the Last Page 5.20 Printing in a Network Environment 5.21 6 Maintaining Your Printer Maintaining the Toner Cartridge 6.1 Cleaning the Printer 6.4 7 Problem Solving Troubleshooting Checklist 7.1 Solving General Printing Problems 7.2 Clearing Paper Jams 7.6 Solving Print Quality Problems 7.11 Troubleshooting Error Messages 7.17 Common Windows Problems 7.20 Common Macintosh Problems 7.21 Common...
User Guide
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... reprint the last page of the last job when the Cancel/Reprint button is cleared. For bolder line widths or darker gray-scale images. • Dark - If a paper jam occurs, the printer will automatically reprint all jammed pages after completing a print job, according to a time specified in the Power save Mode box. If your print...
... reprint the last page of the last job when the Cancel/Reprint button is cleared. For bolder line widths or darker gray-scale images. • Dark - If a paper jam occurs, the printer will automatically reprint all jammed pages after completing a print job, according to a time specified in the Power save Mode box. If your print...
User Guide
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7CHAPTER Problem Solving This chapter provides helpful information on the following topics: N Troubleshooting Checklist N Solving General Printing Problems N Clearing Paper Jams N Solving Print Quality Problems N Troubleshooting Error Messages N Common Windows Problems N Common Macintosh Problems N Common Linux Problems
7CHAPTER Problem Solving This chapter provides helpful information on the following topics: N Troubleshooting Checklist N Solving General Printing Problems N Clearing Paper Jams N Solving Print Quality Problems N Troubleshooting Error Messages N Common Windows Problems N Common Macintosh Problems N Common Linux Problems
User Guide
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...Data light on the control panel is printed correctly. Print Quality Problems" on page 7.22. Check the demo page to see if the printer has been paused. • Check the software application to insure you are on, go to "Troubleshooting Error Messages" on page 7.17... the Demo button to print a demo page. • If a demo page does not print, check the paper supply in the input tray. • If the paper jams in the printer, go to " Clearing Paper Jams" on page 7.6. • If the Error indicator light is not working properly, consult the following troubleshooting sections....
...Data light on the control panel is printed correctly. Print Quality Problems" on page 7.22. Check the demo page to see if the printer has been paused. • Check the software application to insure you are on, go to "Troubleshooting Error Messages" on page 7.17... the Demo button to print a demo page. • If a demo page does not print, check the paper supply in the input tray. • If the paper jams in the printer, go to " Clearing Paper Jams" on page 7.6. • If the Error indicator light is not working properly, consult the following troubleshooting sections....
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Clearing Paper Jams Occasionally, paper can become jammed during a print job. • Paper that is not obvious, look inside the printer. If you get any toner on page A.2. See "Paper Specifications" on your clothes, wash them in loose toner on the control panel. Find and remove the jammed paper. If the location of the paper jam is outside of the causes include: •...
Clearing Paper Jams Occasionally, paper can become jammed during a print job. • Paper that is not obvious, look inside the printer. If you get any toner on page A.2. See "Paper Specifications" on your clothes, wash them in loose toner on the control panel. Find and remove the jammed paper. If the location of the paper jam is outside of the causes include: •...
User Guide
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Clearing Paper Jams 2 Open and close the front cover. Input Area Note: If paper has entered the toner cartridge area, follow the instructions on page 7.8. 1 Carefully pull the jammed paper out of the input tray. PROBLEM SOLVING 7.7 Printing can be resumed. 5 If paper is jammed in the face-up output slot, carefully remove the paper as shown.
Clearing Paper Jams 2 Open and close the front cover. Input Area Note: If paper has entered the toner cartridge area, follow the instructions on page 7.8. 1 Carefully pull the jammed paper out of the input tray. PROBLEM SOLVING 7.7 Printing can be resumed. 5 If paper is jammed in the face-up output slot, carefully remove the paper as shown.
User Guide
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Inside the Printer Note: Paper jams in this area may result in cold water as hot water will set the toner into the fabric. 1 Grasp the front cover by both sides of the printer. Check the inside the printer. If you to resume printing. Clearing Paper Jams 2 Open and close the front cover to open. 7.8 PROBLEM SOLVING Note: If the Paper and the Error lights do not turn off, there is still jammed paper inside of the cover and pull it toward you get any toner on your clothes, wash them in loose toner on the page.
Inside the Printer Note: Paper jams in this area may result in cold water as hot water will set the toner into the fabric. 1 Grasp the front cover by both sides of the printer. Check the inside the printer. If you to resume printing. Clearing Paper Jams 2 Open and close the front cover to open. 7.8 PROBLEM SOLVING Note: If the Paper and the Error lights do not turn off, there is still jammed paper inside of the cover and pull it toward you get any toner on your clothes, wash them in loose toner on the page.
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Printing can be resumed. CAUTION: To prevent damage to the toner cartridge, do not expose it to remove it is out of the printer. 3 Gently pull the paper toward you to light for more than a few minutes. Clearing Paper Jams PROBLEM SOLVING 7.9 Place a piece of paper over the top of the toner cartridge to shield it while it from the printer. Make sure that no paper remains inside the printer. 4 Reinsert the toner cartridge and close the front cover. 2 Remove the toner cartridge.
Printing can be resumed. CAUTION: To prevent damage to the toner cartridge, do not expose it to remove it is out of the printer. 3 Gently pull the paper toward you to light for more than a few minutes. Clearing Paper Jams PROBLEM SOLVING 7.9 Place a piece of paper over the top of the toner cartridge to shield it while it from the printer. Make sure that no paper remains inside the printer. 4 Reinsert the toner cartridge and close the front cover. 2 Remove the toner cartridge.
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... A.6. 7.10 PROBLEM SOLVING Insure the paper is facing up when loading paper into both input trays. • Keep print media stored in "Load Paper" on page 7.6. • Follow the procedures in an acceptable environment. Clearing Paper Jams Tips for Avoiding Paper Jams By selecting the correct paper types, most paper jams can be avoided. See "Printer and Paper Storage Environment" on the inside...
... A.6. 7.10 PROBLEM SOLVING Insure the paper is facing up when loading paper into both input trays. • Keep print media stored in "Load Paper" on page 7.6. • Follow the procedures in an acceptable environment. Clearing Paper Jams Tips for Avoiding Paper Jams By selecting the correct paper types, most paper jams can be avoided. See "Printer and Paper Storage Environment" on the inside...
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... Paper Data Paper jam, or no toner cartridge Paper is jammed inside the printer or the toner cartridge is out of paper in the printer. Troubleshooting Error Messages When the printer experiences an error, the control panel will cancel this message and allow you to clear the error. See "Clearing Paper Jams" on " symbol for "light on page 7.6. • Insure that matches the printer...
... Paper Data Paper jam, or no toner cartridge Paper is jammed inside the printer or the toner cartridge is out of paper in the printer. Troubleshooting Error Messages When the printer experiences an error, the control panel will cancel this message and allow you to clear the error. See "Clearing Paper Jams" on " symbol for "light on page 7.6. • Insure that matches the printer...
User Guide
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... and capacities 4.2, A.3 choose 4.1 guidelines 4.3, A.4 load 2.4, 4.5 specifications A.2 storage environment A.6 paper jam, clear input area 7.6 inside the printer 7.8 output area 7.6 tips avoiding paper jams 7.10 Paper light 3.3 paper orientation, setting 5.3 ii NDEX paper out, indication 3.3, 7.17 paper size, setting 5.3 paper source, setting 5.3 paper type, setting 5.3 parallel, connection 2.6 posters, printing 5.9 power save mode 5.12 print media see paper printer light patterns 3.3, 7.17 print quality problem, solving back...
... and capacities 4.2, A.3 choose 4.1 guidelines 4.3, A.4 load 2.4, 4.5 specifications A.2 storage environment A.6 paper jam, clear input area 7.6 inside the printer 7.8 output area 7.6 tips avoiding paper jams 7.10 Paper light 3.3 paper orientation, setting 5.3 ii NDEX paper out, indication 3.3, 7.17 paper size, setting 5.3 paper source, setting 5.3 paper type, setting 5.3 parallel, connection 2.6 posters, printing 5.9 power save mode 5.12 print media see paper printer light patterns 3.3, 7.17 print quality problem, solving back...