Operating Instructions
Page 3
... Explains Facsimile functions and operations. ❖ Printer Reference Explains Printer functions and operations. ❖ Scanner Reference Explains Scanner functions and operations. i Manuals for This Machine Refer to the manuals that the administrators can use to replace paper, toner, and other consumables. ❖ Security Reference This manual is for administrators of the machine. To view these manuals, a Web browser must be installed. ❖ About This Machine Be sure to view the manuals as registering fax numbers, e-mail addresses, and user codes. Important...
... Explains Facsimile functions and operations. ❖ Printer Reference Explains Printer functions and operations. ❖ Scanner Reference Explains Scanner functions and operations. i Manuals for This Machine Refer to the manuals that the administrators can use to replace paper, toner, and other consumables. ❖ Security Reference This manual is for administrators of the machine. To view these manuals, a Web browser must be installed. ❖ About This Machine Be sure to view the manuals as registering fax numbers, e-mail addresses, and user codes. Important...
Operating Instructions
Page 5
... the Printer Driver .........37 Windows 95/98/Me, Windows 2000 or Windows NT 4.0 37 Windows XP Professional or Windows Server 2003 37 Windows XP Home Edition 38 When a Message Is Displayed 39 Status Messages...39 Alert Messages ...40 Printing the Error Log 42 When You Cannot Print 43 Other Printing Problems 46 iii Troubleshooting When Using the Printer Function When a Message Is Displayed during Installation of Power Failure 35 When an Error Occurs Using Internet Fax 36 Error Mail Notification 36 Error Report...
... the Printer Driver .........37 Windows 95/98/Me, Windows 2000 or Windows NT 4.0 37 Windows XP Professional or Windows Server 2003 37 Windows XP Home Edition 38 When a Message Is Displayed 39 Status Messages...39 Alert Messages ...40 Printing the Error Log 42 When You Cannot Print 43 Other Printing Problems 46 iii Troubleshooting When Using the Printer Function When a Message Is Displayed during Installation of Power Failure 35 When an Error Occurs Using Internet Fax 36 Error Mail Notification 36 Error Report...
Operating Instructions
Page 6
... Changing the Paper Size 70 Changing the Paper Size in the Paper Tray (Tray 1 70 Changing a Paper Size in the Optional Paper Tray Unit (Tray 2 73 Adding Toner...77 Replacing Toner...78 Sending Fax Messages When Toner Has Run Out 79 Waste Toner...79 7. Clearing Misfeeds Removing Jammed Paper 81 8. Troubleshooting When Using the Scanner Function When Scanning Is Not Done As Expected 53 When You Cannot Send Scanned Files 54 When You Cannot Browse the Network to the Machine 88 When Not Used for a Long Time 88 Maintaining Your Machine 89 Cleaning...
... Changing the Paper Size 70 Changing the Paper Size in the Paper Tray (Tray 1 70 Changing a Paper Size in the Optional Paper Tray Unit (Tray 2 73 Adding Toner...77 Replacing Toner...78 Sending Fax Messages When Toner Has Run Out 79 Waste Toner...79 7. Clearing Misfeeds Removing Jammed Paper 81 8. Troubleshooting When Using the Scanner Function When Scanning Is Not Done As Expected 53 When You Cannot Send Scanned Files 54 When You Cannot Browse the Network to the Machine 88 When Not Used for a Long Time 88 Maintaining Your Machine 89 Cleaning...
Operating Instructions
Page 11
... function, and then follow the message that the machine is correctly set. See p.65 "Loading Paper". See "Network Settings", General Settings Guide. • Contact the administrator. • When the function key is defective. Note ❒ If an error occurs in red, even if you are not printed out. See "When a Message Is Displayed" of each chapter. connect to A network error has occurred. Problem Cause Documents and reports There is unable to the network. • Check the displayed message...
... function, and then follow the message that the machine is correctly set. See p.65 "Loading Paper". See "Network Settings", General Settings Guide. • Contact the administrator. • When the function key is defective. Note ❒ If an error occurs in red, even if you are not printed out. See "When a Message Is Displayed" of each chapter. connect to A network error has occurred. Problem Cause Documents and reports There is unable to the network. • Check the displayed message...
Operating Instructions
Page 13
... print side down. See "Tray Paper Settings", General Settings Guide and "Copy Paper", About This Machine. Misfeeds occur frequently. See p.70 "Changing the Paper Size". Clear misfed paper, and then open and close the cover. pass tray for Paper Type, press [Duplex], and then select [On]. For duplex printing, select Tray 12 in the copier mode or with the print side side of the function is restrict- digits), and then press the {OK} or {q} key. Enter your login user name and user password. "Temperature Alert. Turn main power...
... print side down. See "Tray Paper Settings", General Settings Guide and "Copy Paper", About This Machine. Misfeeds occur frequently. See p.70 "Changing the Paper Size". Clear misfed paper, and then open and close the cover. pass tray for Paper Type, press [Duplex], and then select [On]. For duplex printing, select Tray 12 in the copier mode or with the print side side of the function is restrict- digits), and then press the {OK} or {q} key. Enter your login user name and user password. "Temperature Alert. Turn main power...
Operating Instructions
Page 28
... machine is a problem with the fax. To do this message is displayed. ning?", and then press [Stop]. Do not switch off the power while this , press the {Clear/Stop} key on . Operations are not possible while this message is being up- Troubleshooting When Using the Facsimile Function When a Message Is Displayed This section describes the machine's main messages. tive. Record the code number shown in use by another function. Cannot send fax as scanner is full. Stop scan- Updating the settings...
... machine is a problem with the fax. To do this message is displayed. ning?", and then press [Stop]. Do not switch off the power while this , press the {Clear/Stop} key on . Operations are not possible while this message is being up- Troubleshooting When Using the Facsimile Function When a Message Is Displayed This section describes the machine's main messages. tive. Record the code number shown in use by another function. Cannot send fax as scanner is full. Stop scan- Updating the settings...
Operating Instructions
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... Cannot Send or Receive Fax Messages As Wanted This section describes likely causes of the Internet fax document exceeds the maximum email size specified on the machine. See "Con- 3 necting the Machine to a "maximum email size" error. Set [Maximum E-mail Size] under [Email Settings] to [Off], or set by the Contact the administrator. The entered login user name, password, or driver encryption key is correctly connected. Check your login user name, password, or driver encryption key, and enter them correctly. Cannot cancel a Memo- See "Canceling...
... Cannot Send or Receive Fax Messages As Wanted This section describes likely causes of the Internet fax document exceeds the maximum email size specified on the machine. See "Con- 3 necting the Machine to a "maximum email size" error. Set [Maximum E-mail Size] under [Email Settings] to [Off], or set by the Contact the administrator. The entered login user name, password, or driver encryption key is correctly connected. Check your login user name, password, or driver encryption key, and enter them correctly. Cannot cancel a Memo- See "Canceling...
Operating Instructions
Page 43
...or Windows Server 2003. Windows XP Professional or Windows Server 2003 This section describes the procedure under Windows 95/98/Me, Windows 2000 or Windows NT 4.0. C Follow the instructions in Add Printer Wizard. A On the [Start] menu, click [Printers and Faxes]. The message number 58 or 34 indicates that the printer driver cannot be installed using [Add Printer] or [Install Printer]. C Follow the instructions in Add Printer Wizard. If the installer starts, click [Cancel] to [Settings], and then click [Printers]. Install the printer driver using Auto Run. B Click [Add a printer...
...or Windows Server 2003. Windows XP Professional or Windows Server 2003 This section describes the procedure under Windows 95/98/Me, Windows 2000 or Windows NT 4.0. C Follow the instructions in Add Printer Wizard. A On the [Start] menu, click [Printers and Faxes]. The message number 58 or 34 indicates that the printer driver cannot be installed using [Add Printer] or [Install Printer]. C Follow the instructions in Add Printer Wizard. If the installer starts, click [Cancel] to [Settings], and then click [Printers]. Install the printer driver using Auto Run. B Click [Add a printer...
Operating Instructions
Page 46
...- Troubleshooting When Using the Printer Function Alert Messages This section describes the machine alert messages. by another paper tray and print using the specified paper copier function. and password. • The machine currently cannot • Contact the administrator. An error has occurred in the USB interface. USB Error An error has occurred in the font ror. Turn off the main power switch, and back on again. If the message appears again, contact your login user name word entered is...
...- Troubleshooting When Using the Printer Function Alert Messages This section describes the machine alert messages. by another paper tray and print using the specified paper copier function. and password. • The machine currently cannot • Contact the administrator. An error has occurred in the USB interface. USB Error An error has occurred in the font ror. Turn off the main power switch, and back on again. If the message appears again, contact your login user name word entered is...
Operating Instructions
Page 49
Problem Cause Printing does not start . ing status on the main power switch. The interface cable is set . See "Connecting to the Interfaces", General Settings Guide. See "Network Settings", General Settings Guide. 43 Printing does not start . Press the {Online} key. Check the error message or warn- See 4 p.39 "When a Message Is Dis- Printing does not start . If it . If the cable is used . Check using {U} or {T}. The machine is not connected correctly. Turn on the display panel and take the required action. The interface...
Problem Cause Printing does not start . ing status on the main power switch. The interface cable is set . See "Connecting to the Interfaces", General Settings Guide. See "Network Settings", General Settings Guide. 43 Printing does not start . Press the {Online} key. Check the error message or warn- See 4 p.39 "When a Message Is Dis- Printing does not start . If it . If the cable is used . Check using {U} or {T}. The machine is not connected correctly. Turn on the display panel and take the required action. The interface...
Operating Instructions
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... until the message disappears. Correct communication mode is not set Check the settings of the machine is disa- Turn the main power off the power while this message is displayed. [List/Test Print] is red. The extended wireless LAN has not started. The login user name, password, or Check the login user name, password, driver encryption key is correct. ed to check the print port, see "Confirming the Connection Method", Printer Reference. • When it is operating in transmission between access point and...
... until the message disappears. Correct communication mode is not set Check the settings of the machine is disa- Turn the main power off the power while this message is displayed. [List/Test Print] is red. The extended wireless LAN has not started. The login user name, password, or Check the login user name, password, driver encryption key is correct. ed to check the print port, see "Confirming the Connection Method", Printer Reference. • When it is operating in transmission between access point and...
Operating Instructions
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... printer driver Help. Use supplier-recommended paper. Printed images The paper is Smooth out the wrinkles from a computer. See "Copy Paper", About This Machine. Check the machine is set on the entire page is faded. The paper is contain blots or damp. Check the paper loaded on the paper tray or bypass tray matches the paper type set - Problem Cause Solution The print on the display panel. Printed images contain blots or are patchy. per ", About This Machine. See "Copy Paper", About This Machine. Use recommended paper. (Printing...
... printer driver Help. Use supplier-recommended paper. Printed images The paper is Smooth out the wrinkles from a computer. See "Copy Paper", About This Machine. Check the machine is set on the entire page is faded. The paper is contain blots or damp. Check the paper loaded on the paper tray or bypass tray matches the paper type set - Problem Cause Solution The print on the display panel. Printed images contain blots or are patchy. per ", About This Machine. See "Copy Paper", About This Machine. Use recommended paper. (Printing...
Operating Instructions
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... differ The print densi- Adjust the image density. See the printer driver Help. ty is failed or cancelled data remaining. per is being used. See "Copy Paper", About This Machine. If the Data In indicator is blinking, data is unsuitable. To resume from the selected tray. Optional components connected to the machine are using a Windows operating system, printer driver settings override those set using Windows 95/98/Me, Windows 2000/XP, and Windows NT 4.0. Paper is not enabled. Set the desired input tray using the printer driver.
... differ The print densi- Adjust the image density. See the printer driver Help. ty is failed or cancelled data remaining. per is being used. See "Copy Paper", About This Machine. If the Data In indicator is blinking, data is unsuitable. To resume from the selected tray. Optional components connected to the machine are using a Windows operating system, printer driver settings override those set using Windows 95/98/Me, Windows 2000/XP, and Windows NT 4.0. Paper is not enabled. Set the desired input tray using the printer driver.
Operating Instructions
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... . Image position differs from the display. The correct page layout settings are not made . • On the [Details...] tab, for the [Print priority according to selected paper] group, select [Quality], and then print. • On the [Misc.] tab, select [Spool data in the printing process. See the printer driver Help. See the application's Help. Troubleshooting When Using the Printer Function 4 48 Problem Cause Solution Some types of the computer display, make settings...
... . Image position differs from the display. The correct page layout settings are not made . • On the [Details...] tab, for the [Print priority according to selected paper] group, select [Quality], and then print. • On the [Misc.] tab, select [Spool data in the printing process. See the printer driver Help. See the application's Help. Troubleshooting When Using the Printer Function 4 48 Problem Cause Solution Some types of the computer display, make settings...
Operating Instructions
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... [Document type] list on the [Advanced] tab in the printing preferences (document defaults) dialog box. ❖ RPCS Select the lower value for speed)] in the printer driver's dialog box. See the printer driver Help. See the printer driver Help. data, such as follows: • Windows 95 / 98 / Me [PostScript output format:] on the [PostScript] tab in the printing preferences dialog box. • Windows 2000 / XP, Windows Server 2003 [PostScript Output Option] in [PostScript Options] on...
... [Document type] list on the [Advanced] tab in the printing preferences (document defaults) dialog box. ❖ RPCS Select the lower value for speed)] in the printer driver's dialog box. See the printer driver Help. See the printer driver Help. data, such as follows: • Windows 95 / 98 / Me [PostScript output format:] on the [PostScript] tab in the printing preferences dialog box. • Windows 2000 / XP, Windows Server 2003 [PostScript Output Option] in [PostScript Options] on...
Operating Instructions
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... for [Signal Control]. You may be done with the printer driver: • Change the [Dithering:] setting on the [Image Adjustments] tab in the bypass tray. Use the same size paper as broken lines. Make the following settings with paper set , select the same size and orientation. See the printer driver Help. The print job is not canceled even when the machine is malfunctioning. See the printer driver Help. Duplex printing is not working. Duplex printing cannot be using duplex printing, make settings to use the reduction function to specify...
... for [Signal Control]. You may be done with the printer driver: • Change the [Dithering:] setting on the [Image Adjustments] tab in the bypass tray. Use the same size paper as broken lines. Make the following settings with paper set , select the same size and orientation. See the printer driver Help. The print job is not canceled even when the machine is malfunctioning. See the printer driver Help. Duplex printing is not working. Duplex printing cannot be using duplex printing, make settings to use the reduction function to specify...
Operating Instructions
Page 58
...- Make sure the application's paper size and orientation set . User code mantion was issued agement may from IEEE802.11b (wireless LAN) devices affects communication speed. • Bluetooth transmission speeds are set, select the same size and orientation. puter, but printing did not start. of jobs ex- • Remove the machine from the printer driver. chine or deactivate those of the printer driver. dows 95 / 98 / plication or tings match those devices. Change the Paper Type setting...
...- Make sure the application's paper size and orientation set . User code mantion was issued agement may from IEEE802.11b (wireless LAN) devices affects communication speed. • Bluetooth transmission speeds are set, select the same size and orientation. puter, but printing did not start. of jobs ex- • Remove the machine from the printer driver. chine or deactivate those of the printer driver. dows 95 / 98 / plication or tings match those devices. Change the Paper Type setting...
Operating Instructions
Page 66
.... Check the registered names. Use another name. Important ❒ If an error message that can be stored is not included in use. Remove jammed originals, and side the ARDF. Delete un- The maximum number of and possible solutions for the main error messages displayed on the specified device. Delete unneeded scanning area. Select whether to send the scanned data? The maximum number of scanned pages ex- needed modes. Message Cause Solution Clear Misfeed(s) in - When a Message...
.... Check the registered names. Use another name. Important ❒ If an error message that can be stored is not included in use. Remove jammed originals, and side the ARDF. Delete un- The maximum number of and possible solutions for the main error messages displayed on the specified device. Delete unneeded scanning area. Select whether to send the scanned data? The maximum number of scanned pages ex- needed modes. Message Cause Solution Clear Misfeed(s) in - When a Message...
Operating Instructions
Page 68
Troubleshooting When Using the Scanner Function Message Cause Solution Insufficient Scanner memory is recognized correctly by telnet", Network Guide. • Select the scanner used instead. See TWAIN Driver help. The problem may be performed if large values are set for the previous scan. Reduce the machine during printing, removed, proceed with no compression. the scanning ar- "XXX" scanner previously used for the set as telnet to make sure SNMPv1 or SNMPv2 is connected to the client...
Troubleshooting When Using the Scanner Function Message Cause Solution Insufficient Scanner memory is recognized correctly by telnet", Network Guide. • Select the scanner used instead. See TWAIN Driver help. The problem may be performed if large values are set for the previous scan. Reduce the machine during printing, removed, proceed with no compression. the scanning ar- "XXX" scanner previously used for the set as telnet to make sure SNMPv1 or SNMPv2 is connected to the client...
Operating Instructions
Page 98
... selected tray, 46 Paper jam, 81 Paper orientation, 67 Parts of image not copied, 13 Password not correct, 6 Power Connection, 87 Power Failure Report, 35 Power indicator, 35 Power supply, 87 Precautions when locating the machine, 85 Precautions when moving the machine, 86 Printed image is different from computer display, 46 Printed image is faded, 46 Printed image is in wrong orientation, 46 Printer driver installation, 37 Printing, 29 Printing does not start, 43 R Reception, 29 Release lever, 70 Removing Jammed Paper, 81 Replacing Toner...
... selected tray, 46 Paper jam, 81 Paper orientation, 67 Parts of image not copied, 13 Password not correct, 6 Power Connection, 87 Power Failure Report, 35 Power indicator, 35 Power supply, 87 Precautions when locating the machine, 85 Precautions when moving the machine, 86 Printed image is different from computer display, 46 Printed image is faded, 46 Printed image is in wrong orientation, 46 Printer driver installation, 37 Printing, 29 Printing does not start, 43 R Reception, 29 Release lever, 70 Removing Jammed Paper, 81 Replacing Toner...
