Operating Instructions
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... Have Problems Operating the Machine 6 When a Job Is Not Performed 9 2. Troubleshooting When Using the Printer Function When a Message Is Displayed during Installation of the Printer Driver .........37 Windows 95/98/Me, Windows 2000 or Windows NT 4.0 37 Windows XP Professional or Windows Server 2003 37 Windows XP Home Edition 38 When...
... Have Problems Operating the Machine 6 When a Job Is Not Performed 9 2. Troubleshooting When Using the Printer Function When a Message Is Displayed during Installation of the Printer Driver .........37 Windows 95/98/Me, Windows 2000 or Windows NT 4.0 37 Windows XP Professional or Windows Server 2003 37 Windows XP Home Edition 38 When...
Operating Instructions
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Remarks Where to Put Your Machine 85 Machine Environment 85 Moving...86 Power Connection...87 Access to Send a Scanned File 54 When the TWAIN Driver Cannot Be Started 54 The Network Delivery Function Cannot Be Used 54 Operations Are Not Possible When Messages Appear 55 When a Message Is Displayed 56 ...
Remarks Where to Put Your Machine 85 Machine Environment 85 Moving...86 Power Connection...87 Access to Send a Scanned File 54 When the TWAIN Driver Cannot Be Started 54 The Network Delivery Function Cannot Be Used 54 Operations Are Not Possible When Messages Appear 55 When a Message Is Displayed 56 ...
Operating Instructions
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... and "Copy Paper", About This Machine. pass tray for Paper Type, press [Duplex], and then select [On]. mode. into the bypass tray with the printer driver. The Authentication screen appears. Then, select [No Display (Plain Paper)] or [Recycled Paper] for duplex printing. use paper in an environment where the temperature remains...
... and "Copy Paper", About This Machine. pass tray for Paper Type, press [Duplex], and then select [On]. mode. into the bypass tray with the printer driver. The Authentication screen appears. Then, select [No Display (Plain Paper)] or [Recycled Paper] for duplex printing. use paper in an environment where the temperature remains...
Operating Instructions
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...See "Con- 3 necting the Machine to a "maximum email size" error. Check the setting. The entered login user name, password, or driver encryption key is correctly connected. not work . Cannot cancel a Memo- ry Transmission. See "Canceling a Transmission", Facsimile Reference. reception are impossible....problems. ❖ Transmission/Reception Problem Cause Solution Both transmission and The modular cable may be disreception are impossible. LAN-Fax Driver does not work . extended security function. Cannot cancel a Memo- simile Reference. See "Placing blank at the other end...
...See "Con- 3 necting the Machine to a "maximum email size" error. Check the setting. The entered login user name, password, or driver encryption key is correctly connected. not work . Cannot cancel a Memo- ry Transmission. See "Canceling a Transmission", Facsimile Reference. reception are impossible....problems. ❖ Transmission/Reception Problem Cause Solution Both transmission and The modular cable may be disreception are impossible. LAN-Fax Driver does not work . extended security function. Cannot cancel a Memo- simile Reference. See "Placing blank at the other end...
Operating Instructions
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...[Start] menu, point to quit. C Follow the instructions in Add Printer Wizard. If the printer driver is on a CD-ROM, the location of the RPCS printer driver is either\DRIVERS\RPCS\WIN9X_ME, or \DRIVERS\RPCS\WIN2K_XP. B Double-click the Add Printer icon. If the installer starts, click [Cancel] to...section describes the procedure under Windows 95/98/Me, Windows 2000 or Windows NT 4.0. If the printer driver is on a CD-ROM, the location of the RPCS printer driver is \DRIVERS\RPCS\WIN2K_XP. A On the [Start] menu, click [Printers and Faxes]. Troubleshooting When Using the ...
...[Start] menu, point to quit. C Follow the instructions in Add Printer Wizard. If the printer driver is on a CD-ROM, the location of the RPCS printer driver is either\DRIVERS\RPCS\WIN9X_ME, or \DRIVERS\RPCS\WIN2K_XP. B Double-click the Add Printer icon. If the installer starts, click [Cancel] to...section describes the procedure under Windows 95/98/Me, Windows 2000 or Windows NT 4.0. If the printer driver is on a CD-ROM, the location of the RPCS printer driver is \DRIVERS\RPCS\WIN2K_XP. A On the [Start] menu, click [Printers and Faxes]. Troubleshooting When Using the ...
Operating Instructions
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If the printer driver is on a CD-ROM, the location of the RPCS printer driver is \DRIVERS\RPCS\WIN2K_XP. B Click [Add a Printer]. C Follow the instructions in Add Printer Wizard. If the installer starts, click [Cancel] to quit. 4 38 Troubleshooting When Using the Printer Function Windows XP Home Edition This section describes the procedure under Windows XP Home Edition. A On the [Start] menu, click [Printers and Faxes].
If the printer driver is on a CD-ROM, the location of the RPCS printer driver is \DRIVERS\RPCS\WIN2K_XP. B Click [Add a Printer]. C Follow the instructions in Add Printer Wizard. If the installer starts, click [Cancel] to quit. 4 38 Troubleshooting When Using the Printer Function Windows XP Home Edition This section describes the procedure under Windows XP Home Edition. A On the [Start] menu, click [Printers and Faxes].
Operating Instructions
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When a Message Is Displayed Message Cause Solution Memory Overflow Maximum capacity of [Resolution] in the printer driver, or select [Font Priority] from [Memory Usage] in [System] (see "Printer Features", General Settings Guide). Reduce the value of PCL or PostScript 3 list display has been exceeded. If this message continues to appear after taking these steps, decrease the number of files sent to the machine. 4 41
When a Message Is Displayed Message Cause Solution Memory Overflow Maximum capacity of [Resolution] in the printer driver, or select [Font Priority] from [Memory Usage] in [System] (see "Printer Features", General Settings Guide). Reduce the value of PCL or PostScript 3 list display has been exceeded. If this message continues to appear after taking these steps, decrease the number of files sent to the machine. 4 41
Operating Instructions
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...Settings Guide. curity function with a computer, contact the administrator. The login user name, password, or Check the login user name, password, driver encryption key is connect- The Data In indicator If the Data In indicator is unlit or • When the machine is invalid. For ... Printing does not start . The extended wireless LAN has not started. Printing does not start . Advanced encryption has been set . or driver encryption key is displayed on the number of [System Settings]. ed to be updated, there may be some delay before you can resume operation...
...Settings Guide. curity function with a computer, contact the administrator. The login user name, password, or Check the login user name, password, driver encryption key is connect- The Data In indicator If the Data In indicator is unlit or • When the machine is invalid. For ... Printing does not start . The extended wireless LAN has not started. Printing does not start . Advanced encryption has been set . or driver encryption key is displayed on the number of [System Settings]. ed to be updated, there may be some delay before you can resume operation...
Operating Instructions
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The print on the display panel. See the printer driver Help. Printed images contain blots or are patchy. Printed images contain blots or are patchy. Use paper that has been stored in the recommended temperature ... Smooth out the wrinkles from a computer. See "Copy Paper", About This Machine. per type set on special paper, check its surface carefully. On the printer driver, under [Print Quality], [Level Color] is too The correct padark or too light. Settings for problems that has been stored in the recommended temperature and...
The print on the display panel. See the printer driver Help. Printed images contain blots or are patchy. Printed images contain blots or are patchy. Use paper that has been stored in the recommended temperature ... Smooth out the wrinkles from a computer. See "Copy Paper", About This Machine. per type set on special paper, check its surface carefully. On the printer driver, under [Print Quality], [Level Color] is too The correct padark or too light. Settings for problems that has been stored in the recommended temperature and...
Operating Instructions
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...machine much time to was cancelled during printing. To resume from the selected tray. The machine is Use the machine's printer driver and check the machine is not enabled. resume printing. Contact your service representative. Print result differs from the not selected for...Printing Problems Problem Cause Solution Image is unsuitable. Simply wait until printing resumes. When you are not recognized when using the printer driver. Use of print quality and other problems. Use manufacturer-genuine toner. Print result dif- per is dirty. If the Data...
...machine much time to was cancelled during printing. To resume from the selected tray. The machine is Use the machine's printer driver and check the machine is not enabled. resume printing. Contact your service representative. Print result differs from the not selected for...Printing Problems Problem Cause Solution Image is unsuitable. Simply wait until printing resumes. When you are not recognized when using the printer driver. Use of print quality and other problems. Use manufacturer-genuine toner. Print result dif- per is dirty. If the Data...
Operating Instructions
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... page layout settings are not made . You might have occurred. Quit any other applications. See the application's Help. See the printer driver Help. With certain functions, such as enlargement and reduction, image layout might Check the machine's display panel to that on the computer... or appear faint. Image position differs from the display. The printed image is different from certain applications, do not print. The correct printer driver settings are not made . • On the [Print Quality] tab, for the [Print priority according to extract TrueType fonts]. •...
... page layout settings are not made . You might have occurred. Quit any other applications. See the application's Help. See the printer driver Help. With certain functions, such as enlargement and reduction, image layout might Check the machine's display panel to that on the computer... or appear faint. Image position differs from the display. The printed image is different from certain applications, do not print. The correct printer driver settings are not made . • On the [Print Quality] tab, for the [Print priority according to extract TrueType fonts]. •...
Operating Instructions
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... Misfeeds occur frequently. Machine. There is feeding in the recommended temperature and humidity condition. Load the paper correctly. See the printer driver Help. The machine requires time to warm up if it has been in the wrong tation you se- Print is open. The ...perature and humidity condition. Copy paper be - See "Copy Paper", About This Machine. Set the machine's feed orientation and the printer driver's feed orientation accordingly. The machine's Make sure the right and lower right covers are properly cover is slanted. thin. Misfeeds occur The...
... Misfeeds occur frequently. Machine. There is feeding in the recommended temperature and humidity condition. Load the paper correctly. See the printer driver Help. The machine requires time to warm up if it has been in the wrong tation you se- Print is open. The ...perature and humidity condition. Copy paper be - See "Copy Paper", About This Machine. Set the machine's feed orientation and the printer driver's feed orientation accordingly. The machine's Make sure the right and lower right covers are properly cover is slanted. thin. Misfeeds occur The...
Operating Instructions
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..., the graphics command from the machine is configured to print. Print areas differ depending on the [Print Quality] tab in the RPCS printer driver. High volume al printing. Adjust the [Printable area:] setting in the [Printer Configuration...] dialog box on the [Print Quality] tab in ...- For how to how they appear on the print start in the printer driver's dialog box. Troubleshooting When Using the Printer Function 4 50 Problem Cause Solution There is located as follows: • Windows 95 / 98 /...
..., the graphics command from the machine is configured to print. Print areas differ depending on the [Print Quality] tab in the RPCS printer driver. High volume al printing. Adjust the [Printable area:] setting in the [Printer Configuration...] dialog box on the [Print Quality] tab in ...- For how to how they appear on the print start in the printer driver's dialog box. Troubleshooting When Using the Printer Function 4 50 Problem Cause Solution There is located as follows: • Windows 95 / 98 /...
Operating Instructions
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...[Signal Control] in [Parallel Interface] in the application. Duplex printing is not working. tions print at lower resolution. See the printer driver Help. Bidirectional communication is malfunctioning. When using paper smaller than the bypass tray. Even when the machine is offline, printing is performed ... XP, Windows Server 2003, or Windows NT 4.0. Use the application's settings to offline status. You may be done with the printer driver: • Change the [Dithering:] setting on the [Image Adjustments] tab in the [Change User Settings] dialog box, on the Properties of ...
...[Signal Control] in [Parallel Interface] in the application. Duplex printing is not working. tions print at lower resolution. See the printer driver Help. Bidirectional communication is malfunctioning. When using paper smaller than the bypass tray. Even when the machine is offline, printing is performed ... XP, Windows Server 2003, or Windows NT 4.0. Use the application's settings to offline status. You may be done with the printer driver: • Change the [Dithering:] setting on the [Image Adjustments] tab in the [Change User Settings] dialog box, on the Properties of ...
Operating Instructions
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...code must be solved, contact your sales or service representative. 52 pacity of jobs ex- • Remove the machine from the printer driver. Duplex printing cannot be done with ceeds the ca- Change the Paper Type setting for which [Off] has been specified as expected.... Problem Cause Solution Duplex printing is slow. • The number • Reduce the number of the printer driver. If a different paper size Me / 2000 / XP, printer driver and orientation are active IEEE802.11b wireless LAN devices or other Bluetooth devices nearby, relocate the ma- •...
...code must be solved, contact your sales or service representative. 52 pacity of jobs ex- • Remove the machine from the printer driver. Duplex printing cannot be done with ceeds the ca- Change the Paper Type setting for which [Off] has been specified as expected.... Problem Cause Solution Duplex printing is slow. • The number • Reduce the number of the printer driver. If a different paper size Me / 2000 / XP, printer driver and orientation are active IEEE802.11b wireless LAN devices or other Bluetooth devices nearby, relocate the ma- •...
Operating Instructions
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...Check the settings. The Network Delivery Function Cannot Be Used This section describes likely causes of and possible solutions for the TWAIN driver failing to operate when files are sent. The network delivery function cannot be used . Problem The network delivery function cannot ...may be specified. The network delivery function setting is not correct. See "Network Settings", General Settings Guide. 5 When the TWAIN Driver Cannot Be Started This section describes likely causes of and possible solutions for the browser network failing to operate. Problem Cause Solution ...
...Check the settings. The Network Delivery Function Cannot Be Used This section describes likely causes of and possible solutions for the TWAIN driver failing to operate when files are sent. The network delivery function cannot be used . Problem The network delivery function cannot ...may be specified. The network delivery function setting is not correct. See "Network Settings", General Settings Guide. 5 When the TWAIN Driver Cannot Be Started This section describes likely causes of and possible solutions for the browser network failing to operate. Problem Cause Solution ...
Operating Instructions
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... "Turning Off the Main Pow- 5 er", About This Machine. Message Cause Solution Clear Misfeed(s) in this machine. Check whether the originals are using the TWAIN driver. The maximum number of Winsock. For information about how to be used on the specified device. You are suitable to turn it on the client...
... "Turning Off the Main Pow- 5 er", About This Machine. Message Cause Solution Clear Misfeed(s) in this machine. Check whether the originals are using the TWAIN driver. The maximum number of Winsock. For information about how to be used on the specified device. You are suitable to turn it on the client...
Operating Instructions
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.... 62 Error has occurred in the driv- • Check whether the network er. the scanning ar- An error has occurred in the scanner driver. ea. for brightness when using halftone or high resolution. scanner is connected to the (XXX and YYY indicate a scanner name.) network correctly.... • Deactivate the personal firewall of the client computer. • Use an application such as the machine's protocol. See TWAIN Driver help. "YYY" will be performed if large values are set to make sure SNMPv1 or SNMPv2 is not connected off. Scanning cannot be to...
.... 62 Error has occurred in the driv- • Check whether the network er. the scanning ar- An error has occurred in the scanner driver. ea. for brightness when using halftone or high resolution. scanner is connected to the (XXX and YYY indicate a scanner name.) network correctly.... • Deactivate the personal firewall of the client computer. • Use an application such as the machine's protocol. See TWAIN Driver help. "YYY" will be performed if large values are set to make sure SNMPv1 or SNMPv2 is not connected off. Scanning cannot be to...
Operating Instructions
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... Memory is incorrect. ning. • Close all other appli- tion has not been granted. Contact the administrator. 5 63 memory. Driver Encryp- • Permission to use the TCP/IP protocol. Check whether the client compu- When a Message Is Displayed Message Cause Solution... Communication error has occurred on the network. cations, then restart scan- password, and driver encryption key. Close all the unnecessary applications running on the network. Any of Login The entered login user name, • Check the...
... Memory is incorrect. ning. • Close all other appli- tion has not been granted. Contact the administrator. 5 63 memory. Driver Encryp- • Permission to use the TCP/IP protocol. Check whether the client compu- When a Message Is Displayed Message Cause Solution... Communication error has occurred on the network. cations, then restart scan- password, and driver encryption key. Close all the unnecessary applications running on the network. Any of Login The entered login user name, • Check the...
Operating Instructions
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... moving the machine, 86 Printed image is different from computer display, 46 Printed image is faded, 46 Printed image is in wrong orientation, 46 Printer driver installation, 37 Printing, 29 Printing does not start, 43 R Reception, 29 Release lever, 70 Removing Jammed Paper, 81 Replacing Toner, 78 Reverse side of original...
... moving the machine, 86 Printed image is different from computer display, 46 Printed image is faded, 46 Printed image is in wrong orientation, 46 Printer driver installation, 37 Printing, 29 Printing does not start, 43 R Reception, 29 Release lever, 70 Removing Jammed Paper, 81 Replacing Toner, 78 Reverse side of original...