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Question posted by maelectromatica on April 20th, 2012

Ricoh Aficio Mp171spf

after a paper jam, i've got normal prints printing like watermark finish even with contrast on MAX. all setings ok and i don't understand what is wrong! what do you suggest? could be fuser unit?

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Answer #1: Posted by freginold on April 21st, 2012 4:36 AM

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freginold

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It could be the fuser unit, not properly fusing the toner, or it could be the PCU or development unit. To see if it's the fuser, make a copy and then rub your hand along the page when it comes out. If toner rubs off on your fingers, it's the fuser.

It could also be the transfer roller. It might have gotten knocked out of position when the jam was removed. Check the transfer roller to make sure it is properly seated. If the transfer roller looks okay and the toner is getting fused, then the most likely problem is the developer or developer unit.

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Related Ricoh Aficio MP 171SPF Manual Pages

Operating Instructions - Page 1

... 2 Troubleshooting When Using the Copy Function 3 Troubleshooting When Using the Facsimile Function 4 Troubleshooting When Using the Printer Function 5 Troubleshooting When Using the Scanner Function 6 Adding Paper and Replacing Toner 7 Clearing Misfeeds 8 Remarks Read this machine and keep it handy for future reference. For safe and correct use this manual carefully before...

Operating Instructions - Page 2

... from the use of parts other than genuine parts from the supplier with your safety and benefit, read this machine. Notes: Some illustrations in , certain units may be available in hazardous radiation exposure. For your office products. Power Source 220 - 240V, 50/60Hz, 4A or more. For details, please contact your...

Operating Instructions - Page 3

...before using the machine, how to enter text, and how to manual. ❒ The printed and electronic versions of the machine. Important ❒ Media differ according to install the CD.... ❖ Troubleshooting Provides a guide to solving common problems, and explains how to replace paper, toner, and other consumables. ❖ Security Reference This manual is for administrators of a...

Operating Instructions - Page 5

... or Receive Fax Messages As Wanted 29 When Memory Is Full 33 When an Error Report Is Printed 34 Turning Off the Main Power / In the Event of the Printer Driver .........37 Windows 95...38 When a Message Is Displayed 39 Status Messages...39 Alert Messages ...40 Printing the Error Log 42 When You Cannot Print 43 Other Printing Problems 46 iii TABLE OF CONTENTS Manuals for This Machine i How to...

Operating Instructions - Page 6

...Paper ...65 Loading Paper into the Paper Trays 66 Orientation-Fixed Paper or Two-Sided Paper 67 Changing the Paper Size 70 Changing the Paper Size in the Paper Tray (Tray 1 70 Changing a Paper Size in the Optional Paper Tray Unit...Message Is Displayed on the Client Computer 60 6. Clearing Misfeeds Removing Jammed Paper 81 8. Troubleshooting When Using the Scanner Function When Scanning Is ...

Operating Instructions - Page 7

... Item Major item of the machine's functions, and instructions on the machine's control panel. Be sure to property. Be sure to originals, or loss of paper misfeeds, damage to read these notes. Indicates points to pay attention to when using the machine, and explanations of likely causes of data. Ignoring these...

Operating Instructions - Page 9

... p.81 "Clearing Misfeeds". Appears when toner runs out. See p.77 "Adding Toner". 3 Indicators This section explains the indicators that are applicable to remove misfed paper, add paper, or perform other procedures. When the Machine Does Not Operate As Wanted This section describes basic troubleshooting procedures that light up when the machine requires...

Operating Instructions - Page 10

Paper might have jammed or toner might continue, even after normal status has resumed. Single short beep. A control panel key was pressed, the machine ... Tone The following table explains the various beep patterns that the machine produc- 1 es to alert users of a paper jam or toner request, if the machine's covers are opened and closed repeatedly within a short space of time, the ...

Operating Instructions - Page 11

... function whose indicator is lit is no copy paper left. You can use other functions normally. Problem Cause Documents and reports There is defective. An error has ...- See "When a Message Is Displayed" of each chapter. Solution Add more paper. Note ❒ If an error occurs in red, even if you are not printed out. pears on the display panel, and then refer to the network. &#...

Operating Instructions - Page 12

...not been in use . Wait a little longer. Adjust the screen's contrast so that you Wait for use for the machine to print or start up when switched on the operation switch. See "General ... not adjusted. The display is difficult Screen contrast is turned off . This message appears when you can see . off when pressed. If other than normal to get ready. When the Machine Does Not...

Operating Instructions - Page 13

... inside the machine is set to eight agement. See p.67 1 "Orientation-Fixed Paper or Two-Sided Paper". Check the end fence is too high or too low. See p.81 "Removing Jammed Paper". Then, select [No Display (Plain Paper)] or [Recycled Paper] for duplex printing. privileges to ed to Put Your Machine". When You Have Problems Operating the...

Operating Instructions - Page 14

... access the authentication Contact the administrator. tion Server Authentication. Note ❒ If you cannot make copies as you want because of paper type, paper size, or paper capacity problems, use recommended paper. The entered login user name or Ask the administrator for the cor- password is not correct. When the Machine Does Not Operate...

Operating Instructions - Page 15

... Original for × Memory Transmission Memory Transmission Immediate Trans- × mission Memory Reception Printing Received Data Receive Data Printing Using the control panel Scanning Scanning × × × × ×... the current job is finished (i.e., these functions cannot be that you must manually start another job after the current job is finished. ×...means that ...

Operating Instructions - Page 16

When the Machine Does Not Operate As Wanted Note ❒ If the machine is capable of Printing Priority Function, 1 see "General Features", General Settings Guide. ❒ While printing is factory-preset to "Display mode". This setting is in "Print Priority". For setting of executing multiple functions simultaneously, specify which function should have priority in...

Operating Instructions - Page 17

.... Max. See "Copier Fea- Original is selected. Cancel the current scan job. Use copy paper that are longer than the bypass tray. Select a paper tray... other messages appear, follow the instructions they contain. number of and possible solutions for duplex printing from the ARDF (e.g., ...

Operating Instructions - Page 30

... Solution Check whether there are any network problems. {13-17} Registering of user name is reject- • Use your Web Image Monitor ed by another device. grammed using the Web Im- See the Web Image Monitor's Help. • Contact your network administrator. See the Web Image Monitor's Help. • Contact your...

Operating Instructions - Page 57

Make the following settings with paper set , select the same size and orientation. Set up optional devices on the [Print Quality] tab in the [Change User Settings] dialog box, on the Properties of the machine. You may be done with the printer driver: • Change ...

Operating Instructions - Page 58

... IEEE802.11b wireless LAN devices or other Bluetooth devices nearby, relocate the ma- • A communi- cation error might have been set - Change the Paper Type setting for which [Off] has been specified as expected. Printing by Bluetooth is malfunctioning. puter, but printing did not start. let printing does not come out as Paper Type on the System...

Operating Instructions - Page 66

...see "Turning Off the Main Pow- 5 er", About This Machine. A paper misfeed has occurred in ADF. The name is already in use version 1.1 ...the specified device. Delete unneeded scanning area. Contact your service representative. 60 Troubleshooting When Using the Scanner Function Message Cause Solution Exceeded max. needed...jammed originals, and side the ARDF.

Operating Instructions - Page 99

.../23/EEC and its amending directives." PostScript® and Acrobat® are registered trademarks of Microsoft Corporation in the United States and/or other countries. We disclaim any and all rights to Ricoh Company Limited. Declaration of Conformity "The Product complies with IEC 60417, this machine uses the following symbols for identification...