Manual - English
Page 2
User Manual Thank you 're away from the office or out of the country. The UML295 is a Global ReadyTM wireless device that enables high-speed wireless communication from your computer and easily connects at high speeds to install and use. The UML295 is simple to the Internet, your corporate Intranet, and your email while you for purchasing the Verizon 4G LTE USB Modem UML295.
User Manual Thank you 're away from the office or out of the country. The UML295 is a Global ReadyTM wireless device that enables high-speed wireless communication from your computer and easily connects at high speeds to install and use. The UML295 is simple to the Internet, your corporate Intranet, and your email while you for purchasing the Verizon 4G LTE USB Modem UML295.
Manual - English
Page 3
Table of Contents Before Using UML295 4 Instructions...4 Introduction to the Verizon 4G LTE USB Modem UML295 4 Getting Started 6 System Requirements...6 Installing the 4G LTE SIM Card 6 Removing the 4G LTE SIM Card 8 Installing USB Modem 9 Connecting Your Modem 9 Removing Your Modem 10 Disconnecting from the Internet 10 LED Status Overview...11 To Install USB Driver for Windows 12 To Install USB Driver for Mac 15 Using USB Modem 17 Start the Verizon Mobile Broadband Manager 17 Welcome Page...18 2 Table of Contents
Table of Contents Before Using UML295 4 Instructions...4 Introduction to the Verizon 4G LTE USB Modem UML295 4 Getting Started 6 System Requirements...6 Installing the 4G LTE SIM Card 6 Removing the 4G LTE SIM Card 8 Installing USB Modem 9 Connecting Your Modem 9 Removing Your Modem 10 Disconnecting from the Internet 10 LED Status Overview...11 To Install USB Driver for Windows 12 To Install USB Driver for Mac 15 Using USB Modem 17 Start the Verizon Mobile Broadband Manager 17 Welcome Page...18 2 Table of Contents
Manual - English
Page 5
... readily available. 4 Before Using UML295 It is extremely useful when you read the safety precautions described in most models. Introduction to send and receive email. The USB modem can be used to access the Internet, your computer's USB port, which is designed for your company's intranet, or you can use it to the Verizon 4G LTE USB Modem UML295 The Verizon 4G LTE USB modem is available in this manual before using the USB modem.
... readily available. 4 Before Using UML295 It is extremely useful when you read the safety precautions described in most models. Introduction to send and receive email. The USB modem can be used to access the Internet, your computer's USB port, which is designed for your company's intranet, or you can use it to the Verizon 4G LTE USB Modem UML295 The Verizon 4G LTE USB modem is available in this manual before using the USB modem.
Manual - English
Page 7
... Microsoft Internet Explorer 7 or higher, Mozilla Firefox 3.6 or higher, Google Chrome 9 or higher, Apple Safari 5 or higher, Opera 9 higher One Type-A USB Port (USB 2.0 only) Note USB 3.0 is not supported. Remove the protective USB modem cover by pressing down between the Verizon and Pantech logos with your new SIM (Subscriber Identity Module) Card. 1. Installing the 4G LTE SIM Card* If not already done, please follow these instructions for the installation...
... Microsoft Internet Explorer 7 or higher, Mozilla Firefox 3.6 or higher, Google Chrome 9 or higher, Apple Safari 5 or higher, Opera 9 higher One Type-A USB Port (USB 2.0 only) Note USB 3.0 is not supported. Remove the protective USB modem cover by pressing down between the Verizon and Pantech logos with your new SIM (Subscriber Identity Module) Card. 1. Installing the 4G LTE SIM Card* If not already done, please follow these instructions for the installation...
Manual - English
Page 12
... cannot be used. (Set Frequency) - 30 seconds to that network. Solid Amber The modem is currently attached and connected (Random Frequency) to a roaming network with data activity. LED Status Overview Your modem has an LED light. Blinking Amber The modem is currently attached and connected to a roaming network with no data activity. Solid White The modem either does not have a SIM card inserted, the SIM is not valid, or the SIM is PIN locked.
... cannot be used. (Set Frequency) - 30 seconds to that network. Solid Amber The modem is currently attached and connected (Random Frequency) to a roaming network with data activity. LED Status Overview Your modem has an LED light. Blinking Amber The modem is currently attached and connected to a roaming network with no data activity. Solid White The modem either does not have a SIM card inserted, the SIM is not valid, or the SIM is PIN locked.
Manual - English
Page 15
... Enter key. 2. Then click Finish to the installation manager. Type the URL mbb.vzw.com in the prompt and install the Windows XP Hotfix. 5. Windows 8, 7, Vista(SP2) 1. Minimize your computer. 2. Turn on the prompt. When the prompt appears, leave the installation manager open, then open your USB port. 3. Insert the modem into your computer's web browser. Your computer will recognize the modem and install the USB Driver automatically. 14 Installing USB Modem To install...
... Enter key. 2. Then click Finish to the installation manager. Type the URL mbb.vzw.com in the prompt and install the Windows XP Hotfix. 5. Windows 8, 7, Vista(SP2) 1. Minimize your computer. 2. Turn on the prompt. When the prompt appears, leave the installation manager open, then open your USB port. 3. Insert the modem into your computer's web browser. Your computer will recognize the modem and install the USB Driver automatically. 14 Installing USB Modem To install...
Manual - English
Page 21
... / UMTS Only). Select the Network Type and Subtype option. 3. Selects the network type (Global / LTE/CDMA Mode / GSM/UMTS Mode). Network Selection The network selection menu allows you to select the desired network. Option Device connection preference Network Type Subtype APN Description Select the connection preference (Manually connect / Auto connect except when roaming / Auto connect). Note Subtype is only available when Network Type is GSM/UMTS Mode. Click Network Selection. 20 Using USB Modem Changes the APN (Access Point Name). Automatic Selection 1.
... / UMTS Only). Select the Network Type and Subtype option. 3. Selects the network type (Global / LTE/CDMA Mode / GSM/UMTS Mode). Network Selection The network selection menu allows you to select the desired network. Option Device connection preference Network Type Subtype APN Description Select the connection preference (Manually connect / Auto connect except when roaming / Auto connect). Note Subtype is only available when Network Type is GSM/UMTS Mode. Click Network Selection. 20 Using USB Modem Changes the APN (Access Point Name). Automatic Selection 1.
Manual - English
Page 22
... Close. Click the checkbox in front of Enable SIM Lock. Click Network Selection. 4. To lock the SIM card, click the checkbox in the list and click Select. Manual Selection 1. Select the Network Type and Subtype option. 3. Using USB Modem 21 Note Network Selection is only available when Network Type is GSM/UMTS Mode. Click Menu > Settings > SIM PIN. 2. Locking/Unlocking the SIM card You can lock your SIM card to prevent it from being used by unauthorized users. 1. Click Scan. 5. Click Menu > Settings > 4G LTE. 2.
... Close. Click the checkbox in front of Enable SIM Lock. Click Network Selection. 4. To lock the SIM card, click the checkbox in the list and click Select. Manual Selection 1. Select the Network Type and Subtype option. 3. Using USB Modem 21 Note Network Selection is only available when Network Type is GSM/UMTS Mode. Click Menu > Settings > SIM PIN. 2. Locking/Unlocking the SIM card You can lock your SIM card to prevent it from being used by unauthorized users. 1. Click Scan. 5. Click Menu > Settings > 4G LTE. 2.
Manual - English
Page 23
Click Menu > Settings > SIM PIN. 2. Click the checkbox in the Enter New PIN field. Enter your input. 4. Enter the original PIN in the Enter PIN field and then click Apply. Enter the PIN code in the Enter Old PIN field. 5. To unlock the SIM card, uncheck the checkbox in the Enter PIN field. 4. Click Apply. 22 Using USB Modem 3. Click Apply. 5. Enter the new PIN again to confirm your new PIN in the front of Enable SIM Lock. 6. Enter the PIN code in the front of Change PIN. 3. Changing the PIN You can change the PIN when SIM card lock is enabled. 1.
Click Menu > Settings > SIM PIN. 2. Click the checkbox in the Enter New PIN field. Enter your input. 4. Enter the original PIN in the Enter PIN field and then click Apply. Enter the PIN code in the Enter Old PIN field. 5. To unlock the SIM card, uncheck the checkbox in the Enter PIN field. 4. Click Apply. 22 Using USB Modem 3. Click Apply. 5. Enter the new PIN again to confirm your new PIN in the front of Enable SIM Lock. 6. Enter the PIN code in the front of Change PIN. 3. Changing the PIN You can change the PIN when SIM card lock is enabled. 1.
Manual - English
Page 24
Click Start under the GPS option. 4. You need to set them to download and install the NMEA driver. 3. Click Install NMEA to use GPS information. Note • GPS and GPS Tracking are only available for Windows OS. • GPS allows you to turn on/off the GPS function and GPS Tracking allows you to use GPS information. Click Start under the GPS Tracking option. Accessing GPS 1. Using USB Modem 23 Click Menu > Settings > GPS. 2.
Click Start under the GPS option. 4. You need to set them to download and install the NMEA driver. 3. Click Install NMEA to use GPS information. Note • GPS and GPS Tracking are only available for Windows OS. • GPS allows you to turn on/off the GPS function and GPS Tracking allows you to use GPS information. Click Start under the GPS Tracking option. Accessing GPS 1. Using USB Modem 23 Click Menu > Settings > GPS. 2.
Manual - English
Page 25
... a Network Once the USB modem is as simple as clicking Connect. Once connected to the internet, Connect will change to the Internet is properly configured, connecting to Disconnect. Simply click Disconnect to install the enhanced application when you set up the VPN. Setting the VPN You need to end your current connection. 24 Using USB Modem Enter the VPN application parameter in the VPN Application Name field. 3. Click Menu > Settings > Install Enhanced App...
... a Network Once the USB modem is as simple as clicking Connect. Once connected to the internet, Connect will change to the Internet is properly configured, connecting to Disconnect. Simply click Disconnect to install the enhanced application when you set up the VPN. Setting the VPN You need to end your current connection. 24 Using USB Modem Enter the VPN application parameter in the VPN Application Name field. 3. Click Menu > Settings > Install Enhanced App...
Manual - English
Page 28
Updates The Check For Update menu allows you to use your USB modem. Using USB Modem 27 Help The Help menu provides contact information and useful topics for you to update software. 1. Click Continue to update. Click Menu > Settings > Check For Update. 2. Follow the steps to start the update. 3.
Updates The Check For Update menu allows you to use your USB modem. Using USB Modem 27 Help The Help menu provides contact information and useful topics for you to update software. 1. Click Continue to update. Click Menu > Settings > Check For Update. 2. Follow the steps to start the update. 3.
Manual - English
Page 29
... and the modem LED turns green. 28 Troubleshooting Ensure that an entry exists in the whitelist sites or trusted sites list for port 4330. 4. Open your browser. Symptom 2 After the USB modem is going on. Please wait for about 2 minutes for firmware update to use firewall, internet security, antivirus and/or endpoint protection software. Troubleshooting All Supported Operating System Symptom 1 Unable to load the Verizon Mobile Broadband...
... and the modem LED turns green. 28 Troubleshooting Ensure that an entry exists in the whitelist sites or trusted sites list for port 4330. 4. Open your browser. Symptom 2 After the USB modem is going on. Please wait for about 2 minutes for firmware update to use firewall, internet security, antivirus and/or endpoint protection software. Troubleshooting All Supported Operating System Symptom 1 Unable to load the Verizon Mobile Broadband...
Manual - English
Page 30
...; You use the VPN connection via the USB modem. • You Install the Enhanced App. • You use firewall, internet security, antivirus and/or endpoint protection software. Resolution Consider the following steps. 1. Symptom 3 The Verizon Mobile Broadband Manager appears sluggish or unresponsive. Check your VPN settings to ensure you are able to access the local network while you are configured to your VPN. Check for web browser or...
...; You use the VPN connection via the USB modem. • You Install the Enhanced App. • You use firewall, internet security, antivirus and/or endpoint protection software. Resolution Consider the following steps. 1. Symptom 3 The Verizon Mobile Broadband Manager appears sluggish or unresponsive. Check your VPN settings to ensure you are able to access the local network while you are configured to your VPN. Check for web browser or...
Manual - English
Page 31
... 30 Troubleshooting Please proceed by installing the Microsoft Hotfix located at the following scenario: • A Remote Network Driver Interface Specification (RNDIS) device is installed on the computer may report an error that the data transmission has failed. To resolve this problem, you have to the computer again. For example, the data application on a Windows XP-based computer, such as a USB radio device. • You perform a surprise removal...
... 30 Troubleshooting Please proceed by installing the Microsoft Hotfix located at the following scenario: • A Remote Network Driver Interface Specification (RNDIS) device is installed on the computer may report an error that the data transmission has failed. To resolve this problem, you have to the computer again. For example, the data application on a Windows XP-based computer, such as a USB radio device. • You perform a surprise removal...
Manual - English
Page 32
... remove the modem from the USB hub and then reattach. Please proceed by installing the Microsoft Hotfix located at the following scenario: • You have a computer that is running Windows 7, Windows Server 2008 R2, Windows Vista or Windows Server 2008. • You attach a USB Remote Network Driver Interface Specification (RNDIS) device to the device name in Device Manager. Resolution Consider the following Web site: http://support.microsoft.com/kb/2477042 Troubleshooting...
... remove the modem from the USB hub and then reattach. Please proceed by installing the Microsoft Hotfix located at the following scenario: • You have a computer that is running Windows 7, Windows Server 2008 R2, Windows Vista or Windows Server 2008. • You attach a USB Remote Network Driver Interface Specification (RNDIS) device to the device name in Device Manager. Resolution Consider the following Web site: http://support.microsoft.com/kb/2477042 Troubleshooting...
Manual - English
Page 34
... of the device driver is still in memory. Resolution Consider the following scenario: • You have a Windows 7-based or Windows Server 2008 R2-based computer that uses a third-party Wireless Wide Area Network (WWAN) adapter. • You plug a SIM card into sleep mode. • You remove the SIM card from the WWAN adapter, and then you receive an error message that resembles the following Web site: http://support.microsoft.com...
... of the device driver is still in memory. Resolution Consider the following scenario: • You have a Windows 7-based or Windows Server 2008 R2-based computer that uses a third-party Wireless Wide Area Network (WWAN) adapter. • You plug a SIM card into sleep mode. • You remove the SIM card from the WWAN adapter, and then you receive an error message that resembles the following Web site: http://support.microsoft.com...
Manual - English
Page 36
...-to-use. Bonjour makes it easy to discover, publish, and resolve network services with USB wireless modems, to smartphones, and to other mobile devices. 3G, short for 3rd Generation, is the fourth generation of the third generation (3G) standards. A Web browser in your computer's IP address to a site's IP address. Data Information kept in wireless voice telephony, mobile Internet access, fixed wireless Internet access, video calls and mobile TV. This is a successor of mobile phone mobile communications standards. Browser The software...
...-to-use. Bonjour makes it easy to discover, publish, and resolve network services with USB wireless modems, to smartphones, and to other mobile devices. 3G, short for 3rd Generation, is the fourth generation of the third generation (3G) standards. A Web browser in your computer's IP address to a site's IP address. Data Information kept in wireless voice telephony, mobile Internet access, fixed wireless Internet access, video calls and mobile TV. This is a successor of mobile phone mobile communications standards. Browser The software...
Manual - English
Page 38
... is an application programming interface (API) for Internet access. SIM Card A subscriber identity module or subscriber identification module (SIM) is an integrated circuit that translates and transmits data over wire-line or wireless. NDIS The Network Driver Interface Specification (NDIS) is absorbed by tissue, including ultrasound. Modem Hardware that securely stores the International Mobile Subscriber Identity (IMSI) and the related key used to a radio frequency (RF) electromagnetic...
... is an application programming interface (API) for Internet access. SIM Card A subscriber identity module or subscriber identification module (SIM) is an integrated circuit that translates and transmits data over wire-line or wireless. NDIS The Network Driver Interface Specification (NDIS) is absorbed by tissue, including ultrasound. Modem Hardware that securely stores the International Mobile Subscriber Identity (IMSI) and the related key used to a radio frequency (RF) electromagnetic...
Manual - English
Page 50
... repair or service. When sending your device is returned, Personal Communications Devices is not responsible for and does not guarantee restoration of any third-party software, personal information or memory data contained in appearance, cosmetic, decorative or structural items such as framing and nonoperative parts; (f ) Product damaged from connection to any accessory or other data added to your device. In addition, if your wireless device...
... repair or service. When sending your device is returned, Personal Communications Devices is not responsible for and does not guarantee restoration of any third-party software, personal information or memory data contained in appearance, cosmetic, decorative or structural items such as framing and nonoperative parts; (f ) Product damaged from connection to any accessory or other data added to your device. In addition, if your wireless device...
