User's Guide
Page 6
... the exterior of the printer ...99 Cleaning the scanner glass ...100 Cleaning the dust-proof glass...101 Ordering supplies...106 Ordering toner cartridges...106 Ordering a fuser...107 Ordering a photodeveloper cartridge...107 Ordering a waste toner bottle ...107 Moving the printer...107 Before moving the printer ...107 Locking the scanner ...108 Removing the printer from the...
... the exterior of the printer ...99 Cleaning the scanner glass ...100 Cleaning the dust-proof glass...101 Ordering supplies...106 Ordering toner cartridges...106 Ordering a fuser...107 Ordering a photodeveloper cartridge...107 Ordering a waste toner bottle ...107 Moving the printer...107 Before moving the printer ...107 Locking the scanner ...108 Removing the printer from the...
User's Guide
Page 94
..." and "4in1 A4-LTR-LGL" copy options, executive and B5 paper sizes are supported. Understanding printer messages List of status and error messages Toner Empty: Replace Toner The specified toner cartridge is empty. Wait for the message to a properly grounded outlet. 5 Turn the printer back on. Busy After a fax number was dialed, the printer...
..." and "4in1 A4-LTR-LGL" copy options, executive and B5 paper sizes are supported. Understanding printer messages List of status and error messages Toner Empty: Replace Toner The specified toner cartridge is empty. Wait for the message to a properly grounded outlet. 5 Turn the printer back on. Busy After a fax number was dialed, the printer...
User's Guide
Page 96
... print on a paper type that is loaded in Tray 1. Install the specified toner cartridge. OPC Belt Life: Replace OPC Belt 1 Replace the photodeveloper cartridge. 2 From the Machine Settings menu, reset the photodeveloper cartridge (OPC Belt) counter. Missing: Install OPC Belt The photodeveloper cartridge is missing or not installed correctly. Missing: Install Transfer Roller The transfer...
... print on a paper type that is loaded in Tray 1. Install the specified toner cartridge. OPC Belt Life: Replace OPC Belt 1 Replace the photodeveloper cartridge. 2 From the Machine Settings menu, reset the photodeveloper cartridge (OPC Belt) counter. Missing: Install OPC Belt The photodeveloper cartridge is missing or not installed correctly. Missing: Install Transfer Roller The transfer...
User's Guide
Page 98
... answered the call. Toner Error: Install Supported Toner Cartridge An invalid toner cartridge is exhausted. When Toner Low appears or when the print becomes faded, follow these steps to extend the life of the toner cartridge(s): 1 Remove the toner cartridge(s). 2 Firmly shake the cartridge(s) side-to-side and.... TX Comm Error An outgoing fax transmission error has occurred. Warming up Wait for the message to redistribute toner. 3 Reinsert the toner cartridge(s) and continue printing. Note: Repeat this message first appears. Wait for faxing. TR Kit Life: Replace ...
... answered the call. Toner Error: Install Supported Toner Cartridge An invalid toner cartridge is exhausted. When Toner Low appears or when the print becomes faded, follow these steps to extend the life of the toner cartridge(s): 1 Remove the toner cartridge(s). 2 Firmly shake the cartridge(s) side-to-side and.... TX Comm Error An outgoing fax transmission error has occurred. Warming up Wait for the message to redistribute toner. 3 Reinsert the toner cartridge(s) and continue printing. Note: Repeat this message first appears. Wait for faxing. TR Kit Life: Replace ...
User's Guide
Page 101
Cleaning the dust-proof glass Clean the dust-proof glass if you encounter print quality problems. 1 Turn the printer off. 2 Pull the front door release latch forward, and gently lower the front door. 3 Remove the toner cartridges one at a time. 101
Cleaning the dust-proof glass Clean the dust-proof glass if you encounter print quality problems. 1 Turn the printer off. 2 Pull the front door release latch forward, and gently lower the front door. 3 Remove the toner cartridges one at a time. 101
User's Guide
Page 106
... in your printer are: Part name Cyan High Yield Toner Cartridge Part number C500H2CG For printer(s) C500/X500/X502 Magenta High Yield Toner Cartridge C500S2MG C500/X500/X502 106 13 Install the toner cartridges one at 1-800-539-6275 for information about Lexmark authorized supplies dealers in the U.S., contact Lexmark at a time. 14 Close the front door. 15...
... in your printer are: Part name Cyan High Yield Toner Cartridge Part number C500H2CG For printer(s) C500/X500/X502 Magenta High Yield Toner Cartridge C500S2MG C500/X500/X502 106 13 Install the toner cartridges one at 1-800-539-6275 for information about Lexmark authorized supplies dealers in the U.S., contact Lexmark at a time. 14 Close the front door. 15...
User's Guide
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... C500X27G Moving the printer Before moving the printer CAUTION: The printer weighs 35 kg (77 lb); Part name Yellow High Yield Toner Cartridge Black High Yield Toner Cartridge Cyan Toner Cartridge Magenta Toner Cartridge Yellow Toner Cartridge Black Toner Cartridge Part number C500H2YG C500H2KG C500S2CG C500S2MG C500S2YG C500S2KG For printer(s) C500/X500/X502 C500/X500/X502 C500/X500/X502 C500/X500/X502...
... C500X27G Moving the printer Before moving the printer CAUTION: The printer weighs 35 kg (77 lb); Part name Yellow High Yield Toner Cartridge Black High Yield Toner Cartridge Cyan Toner Cartridge Magenta Toner Cartridge Yellow Toner Cartridge Black Toner Cartridge Part number C500H2YG C500H2KG C500S2CG C500S2MG C500S2YG C500S2KG For printer(s) C500/X500/X502 C500/X500/X502 C500/X500/X502 C500/X500/X502...
User's Guide
Page 119
... scanner unit open. 3 Lower the scanner unit. Clear any error messages on the display? When Toner Low appears or when the print becomes faded, follow these steps to redistribute toner. 3 Reinsert the toner cartridge(s) and continue printing. Check the power Make sure the printer is plugged in print These are possible... Lift the scanner unit. 2 Remove any error messages. Note: Repeat this procedure multiple times until the print remains faded, and then replace the toner cartridge(s). 119 Try one or more of the following : Are there any error messages on , and Ready appears. Is the...
... scanner unit open. 3 Lower the scanner unit. Clear any error messages on the display? When Toner Low appears or when the print becomes faded, follow these steps to redistribute toner. 3 Reinsert the toner cartridge(s) and continue printing. Check the power Make sure the printer is plugged in print These are possible... Lift the scanner unit. 2 Remove any error messages. Note: Repeat this procedure multiple times until the print remains faded, and then replace the toner cartridge(s). 119 Try one or more of the following : Are there any error messages on , and Ready appears. Is the...
User's Guide
Page 125
...possible solutions. Load the original document faceup, short edge first into the ADF. Try one or more of the toner cartridge(s): 1 Remove the toner cartridge(s). 2 Firmly shake the cartridge(s) side-to-side and front-to-back several times to make sure Quick Dial or Speed Dial has been ...print, you may have been a problem with the quality of the original document is set up properly • Check to redistribute toner. 3 Reinsert the toner cartridge(s) and continue printing. There may be re-sent? Make sure Quick Dial or Speed Dial is satisfactory. • Resend the fax...
...possible solutions. Load the original document faceup, short edge first into the ADF. Try one or more of the toner cartridge(s): 1 Remove the toner cartridge(s). 2 Firmly shake the cartridge(s) side-to-side and front-to-back several times to make sure Quick Dial or Speed Dial has been ...print, you may have been a problem with the quality of the original document is set up properly • Check to redistribute toner. 3 Reinsert the toner cartridge(s) and continue printing. There may be re-sent? Make sure Quick Dial or Speed Dial is satisfactory. • Resend the fax...
User's Guide
Page 127
...the multipurpose feeder. Solving paper feed problems Paper frequently jams These are possible solutions. Try one color and multiple times on a page Replace the toner cartridge if the defects occur every 35 mm (1.38 in the tray or on . Has the paper absorbed moisture due to see the chapter about paper... see if marks occur repeatedly only in one or more information, see if marks occur across the page repeatedly in all colors Replace the photodeveloper cartridge if the defects occur: • 35 mm (1.38 in.) • 95 mm (3.74 in the following : Check the paper Use recommended paper and ...
...the multipurpose feeder. Solving paper feed problems Paper frequently jams These are possible solutions. Try one color and multiple times on a page Replace the toner cartridge if the defects occur every 35 mm (1.38 in the tray or on . Has the paper absorbed moisture due to see the chapter about paper... see if marks occur repeatedly only in one or more information, see if marks occur across the page repeatedly in all colors Replace the photodeveloper cartridge if the defects occur: • 35 mm (1.38 in.) • 95 mm (3.74 in the following : Check the paper Use recommended paper and ...
User's Guide
Page 128
... solutions. Try one or more of the appropriate area or has been superimposed over another color area. • Remove and reinstall the toner cartridges. • Remove and reinstall the photodeveloper cartridge. Replace the fuser if the defects occur every: • 95 mm (3.74 in.) • 128 mm (5.04 in.) Color ... Color has shifted outside of the following: Clean the dust-proof glass The dust-proof glass may be dirty. Replace the photodeveloper cartridge. Replace the toner cartridge causing the line. Is a toner cartridge defective? Smeared vertical print 128 Is a photodeveloper...
... solutions. Try one or more of the appropriate area or has been superimposed over another color area. • Remove and reinstall the toner cartridges. • Remove and reinstall the photodeveloper cartridge. Replace the fuser if the defects occur every: • 95 mm (3.74 in.) • 128 mm (5.04 in.) Color ... Color has shifted outside of the following: Clean the dust-proof glass The dust-proof glass may be dirty. Replace the photodeveloper cartridge. Replace the toner cartridge causing the line. Is a toner cartridge defective? Smeared vertical print 128 Is a photodeveloper...
User's Guide
Page 129
... print, there may not occur if there is no paper jammed behind the photodeveloper cartridge. Replace the fuser. Is a toner cartridge defective? Try feeding from another tray. Replace the toner cartridge causing the streaks. 129 Streaked horizontal lines ABCDE ABCDE ABCDE These are possible solutions.... Replace the toner cartridge causing the line. Is the fuser defective or worn? Try one or more of the following : Is the toner smeared? Try one or more of the following : Is a toner cartridge defective or empty? Streaked vertical lines ...
... print, there may not occur if there is no paper jammed behind the photodeveloper cartridge. Replace the fuser. Is a toner cartridge defective? Try feeding from another tray. Replace the toner cartridge causing the streaks. 129 Streaked horizontal lines ABCDE ABCDE ABCDE These are possible solutions.... Replace the toner cartridge causing the line. Is the fuser defective or worn? Try one or more of the following : Is the toner smeared? Try one or more of the following : Is a toner cartridge defective or empty? Streaked vertical lines ...
User's Guide
Page 130
...faded, follow these steps to extend the life of the toner cartridge(s): 1 Remove the toner cartridge(s). 2 Firmly shake the cartridge(s) side-to-side and front-to-back several times to Windows users only. Replace the toner cartridge. Print irregularities These are possible solutions. Check the paper ...paper from a fresh package. • Store paper in its original wrapper until the print remains faded, and then replace the toner cartridge(s). Is a toner cartridge defective? Try one or more of the following : Has the paper absorbed moisture due to match the paper loaded in the...
...faded, follow these steps to extend the life of the toner cartridge(s): 1 Remove the toner cartridge(s). 2 Firmly shake the cartridge(s) side-to-side and front-to-back several times to Windows users only. Replace the toner cartridge. Print irregularities These are possible solutions. Check the paper ...paper from a fresh package. • Store paper in its original wrapper until the print remains faded, and then replace the toner cartridge(s). Is a toner cartridge defective? Try one or more of the following : Has the paper absorbed moisture due to match the paper loaded in the...
User's Guide
Page 131
..., select a different Color Adjustment setting before sending the job to print. Replace the toner cartridge. Try one or more of the toner cartridge(s): 1 Remove the toner cartridge(s). 2 Firmly shake the cartridge(s) side-to-side and front-to-back several times to extend the life of the...change the Media Type setting to Windows users only. When Toner Low appears or when the print becomes faded, follow these steps to redistribute toner. 3 Reinsert the toner cartridge(s) and continue printing. Is a toner cartridge defective? Is the fuser defective or worn? Transparency print quality...
..., select a different Color Adjustment setting before sending the job to print. Replace the toner cartridge. Try one or more of the toner cartridge(s): 1 Remove the toner cartridge(s). 2 Firmly shake the cartridge(s) side-to-side and front-to-back several times to extend the life of the...change the Media Type setting to Windows users only. When Toner Low appears or when the print becomes faded, follow these steps to redistribute toner. 3 Reinsert the toner cartridge(s) and continue printing. Is a toner cartridge defective? Is the fuser defective or worn? Transparency print quality...
User's Guide
Page 132
Try one or more of the following : Is a toner cartridge defective? Try one or more of the following : Is the photodeveloper cartridge defective? Replace the photodeveloper cartridge. Replace the photodeveloper cartridge. If so, move the guides in the tray. Replace the toner cartridge. Ghost images These are using paper that meets the printer specifications. 132 Is the photodeveloper...
Try one or more of the following : Is a toner cartridge defective? Try one or more of the following : Is the photodeveloper cartridge defective? Replace the photodeveloper cartridge. Replace the photodeveloper cartridge. If so, move the guides in the tray. Replace the toner cartridge. Ghost images These are using paper that meets the printer specifications. 132 Is the photodeveloper...
User's Guide
Page 133
Blank pages These are possible solutions. Is the toner cartridge defective or empty? Remove the packaging materials from the toner cartridge and reinstall it For more of the toner cartridge(s): 1 Remove the toner cartridge(s). 2 Firmly shake the cartridge(s) side-to-side and front-to-back several times to match...matches the paper loaded in the tray From Print Properties, change the Media Type setting to redistribute toner. 3 Reinsert the toner cartridge(s) and continue printing. When Toner Low appears or when the print becomes faded, follow these steps to the correct positions for the...
Blank pages These are possible solutions. Is the toner cartridge defective or empty? Remove the packaging materials from the toner cartridge and reinstall it For more of the toner cartridge(s): 1 Remove the toner cartridge(s). 2 Firmly shake the cartridge(s) side-to-side and front-to-back several times to match...matches the paper loaded in the tray From Print Properties, change the Media Type setting to redistribute toner. 3 Reinsert the toner cartridge(s) and continue printing. When Toner Low appears or when the print becomes faded, follow these steps to the correct positions for the...
User's Guide
Page 134
... are possible solutions. If there is excess toner in its original wrapper until the print remains faded, and then replace the toner cartridge(s). Try one or more of the toner cartridge(s): 1 Remove the toner cartridge(s). 2 Firmly shake the cartridge(s) side-to-side and front-to-back ...several times to extend the life of the following : Is a toner cartridge defective? When Toner Low appears or when the...
... are possible solutions. If there is excess toner in its original wrapper until the print remains faded, and then replace the toner cartridge(s). Try one or more of the toner cartridge(s): 1 Remove the toner cartridge(s). 2 Firmly shake the cartridge(s) side-to-side and front-to-back ...several times to extend the life of the following : Is a toner cartridge defective? When Toner Low appears or when the...
User's Guide
Page 147
...Tray 1 73 involving Tray 2 75 jams and misfeeds troubleshooting paper jam in ADF 77 Job # 95 K K Toner Empty: Replace Toner K 94 L labels guidelines 42 legal-size tray loading 34 letterhead guidelines 40 light, indicator 13 linking trays 38... 530-sheet tray 31 legal tray 34 standard tray 31 locking administrator menus 114 scanner 108 M M Toner Empty: Replace Toner M 94 Machine Settings menu 87 Memory Full 95 Memory Near Full 95 menus Copy Settings 81 diagram of...OPC Belt 96 options 530-sheet drawer 27 ordering fuser 107 photodeveloper cartridge 107 toner cartridges 106 waste toner bottle 107 147
...Tray 1 73 involving Tray 2 75 jams and misfeeds troubleshooting paper jam in ADF 77 Job # 95 K K Toner Empty: Replace Toner K 94 L labels guidelines 42 legal-size tray loading 34 letterhead guidelines 40 light, indicator 13 linking trays 38... 530-sheet tray 31 legal tray 34 standard tray 31 locking administrator menus 114 scanner 108 M M Toner Empty: Replace Toner M 94 Machine Settings menu 87 Memory Full 95 Memory Near Full 95 menus Copy Settings 81 diagram of...OPC Belt 96 options 530-sheet drawer 27 ordering fuser 107 photodeveloper cartridge 107 toner cartridges 106 waste toner bottle 107 147
User's Guide
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...Page 97 Send Email Notify: Send Email Notification 97 Sending File 97 Set Correct Paper 98 Sleep 98 TAD Answering 98 Toner error: Install supported toner cartridge 98 Toner Low 98 TR Belt Life: Replace Transfer Belt 98 TR Kit Life: Replace PQ Kit 98 Transmitting 98 Tray 1 ... 37 standard tray converting to a legal-size tray 34 loading 31 storing paper 43 supplies 99 supplies conserving toner 99 storing 99 supplies, ordering fuser 107 photodeveloper cartridge 107 toner cartridges 106 waste toner bottle 107 supply information, printing 48 T TAD Answering 98 telecommunication notices 140, 141, 142...
...Page 97 Send Email Notify: Send Email Notification 97 Sending File 97 Set Correct Paper 98 Sleep 98 TAD Answering 98 Toner error: Install supported toner cartridge 98 Toner Low 98 TR Belt Life: Replace Transfer Belt 98 TR Kit Life: Replace PQ Kit 98 Transmitting 98 Tray 1 ... 37 standard tray converting to a legal-size tray 34 loading 31 storing paper 43 supplies 99 supplies conserving toner 99 storing 99 supplies, ordering fuser 107 photodeveloper cartridge 107 toner cartridges 106 waste toner bottle 107 supply information, printing 48 T TAD Answering 98 telecommunication notices 140, 141, 142...
User's Guide
Page 150
toner cartridges ordering 106 Toner error: Install supported toner cartridge 98 Toner Low 98 Touch Tone dialing mode 67 TR Belt Life: Replace Transfer Belt 98 TR Kit Life: Replace PQ Kit 98 Transmitting 98 transparencies guidelines ... light 130 repeating defects 127 skewed print 132 smeared vertical print 128 solid color pages 134 streaked horizontal lines 129 streaked vertical lines 129 toner rubs off 135 toner specks 134 uneven print density 132 troubleshooting, printer options drawers 126 option not working 126 troubleshooting, scan cannot scan from a computer 122 partial...
toner cartridges ordering 106 Toner error: Install supported toner cartridge 98 Toner Low 98 Touch Tone dialing mode 67 TR Belt Life: Replace Transfer Belt 98 TR Kit Life: Replace PQ Kit 98 Transmitting 98 transparencies guidelines ... light 130 repeating defects 127 skewed print 132 smeared vertical print 128 solid color pages 134 streaked horizontal lines 129 streaked vertical lines 129 toner rubs off 135 toner specks 134 uneven print density 132 troubleshooting, printer options drawers 126 option not working 126 troubleshooting, scan cannot scan from a computer 122 partial...