Service Manual
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...sheet MP feeder 1-sheet manual feed slot 4513-420 Lexmark E360d x 4513-420, -430 4513-430 Lexmark E360dn x Optional input sources 250-...sheet drawer 550-sheet drawer Maximum input sheet capacity 850 (excluding envelopes) 850 (excluding envelopes) Manual/integrated print duplex Integrated Integrated Envelope conditioning x x Available output trays Standard 150-sheet sensing bin Toner and photoconductor Toner cartridge...
...sheet MP feeder 1-sheet manual feed slot 4513-420 Lexmark E360d x 4513-420, -430 4513-430 Lexmark E360dn x Optional input sources 250-...sheet drawer 550-sheet drawer Maximum input sheet capacity 850 (excluding envelopes) 850 (excluding envelopes) Manual/integrated print duplex Integrated Integrated Envelope conditioning x x Available output trays Standard 150-sheet sensing bin Toner and photoconductor Toner cartridge...
Service Manual
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... aid in providing corrective action for the following is turned on page 2-2. Any cartridge errors, such as Defective Cartridge, are displayed. 9. Diamonds are displayed. 10. A typical example of the... diagnostic tools to the printer. See "Overview of this message is open. 7. Applicable toner low messages are displayed on page 2-20. • Information from the printer before connecting...the corrective action to repair a printer, look for a malfunctioning printer. Models E360d and E360dn have an operator panel with the memory and processor speed. Performing Self Test ...
... aid in providing corrective action for the following is turned on page 2-2. Any cartridge errors, such as Defective Cartridge, are displayed. 9. Diamonds are displayed. 10. A typical example of the... diagnostic tools to the printer. See "Overview of this message is open. 7. Applicable toner low messages are displayed on page 2-20. • Information from the printer before connecting...the corrective action to repair a printer, look for a malfunctioning printer. Models E360d and E360dn have an operator panel with the memory and processor speed. Performing Self Test ...
Service Manual
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...toner cartridge. • Press to clear the message and continue printing. Wait for the message to clear and the printer to reset. Wait for an End of Job command, a Form Feed command, or additional data. • Press to print the contents of the buffer. • Cancel the current job. 2-8 Lexmark™ E360d, E360dn...Paper Standard Bin Resetting Maint Cnt Valu Resetting PC Cnt Value Resetting the Printer Res Reduced Restoring Factory Defaults Std Bin Full Toner Low Tray Missing USM Waiting Action The printer is reducing the resolution of a page in the printer memory are restored:...
...toner cartridge. • Press to clear the message and continue printing. Wait for the message to clear and the printer to reset. Wait for an End of Job command, a Form Feed command, or additional data. • Press to print the contents of the buffer. • Cancel the current job. 2-8 Lexmark™ E360d, E360dn...Paper Standard Bin Resetting Maint Cnt Valu Resetting PC Cnt Value Resetting the Printer Res Reduced Restoring Factory Defaults Std Bin Full Toner Low Tray Missing USM Waiting Action The printer is reducing the resolution of a page in the printer memory are restored:...
Service Manual
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... at manual feeder sensor. Possible causes: slow or missing transport motor positional feedback, or the media is loose, then replace it . Remove the toner cartridge/PC kit. See "Main motor service check" on page 4-39. 200.15 UNRECOVERABLE NO GAP JAM. See "Media manual input sensor removal" on... it . Replace the flag if necessary. 200.14 Trailing edge cleared manual feed, but less than the printhead jitter-stable specification. 2-10 Lexmark™ E360d, E360dn At the front, remove the upper front guide, and inspect the flag on page 2-26. 200.24 The measured gap at the input ...
... at manual feeder sensor. Possible causes: slow or missing transport motor positional feedback, or the media is loose, then replace it . Remove the toner cartridge/PC kit. See "Main motor service check" on page 4-39. 200.15 UNRECOVERABLE NO GAP JAM. See "Media manual input sensor removal" on... it . Replace the flag if necessary. 200.14 Trailing edge cleared manual feed, but less than the printhead jitter-stable specification. 2-10 Lexmark™ E360d, E360dn At the front, remove the upper front guide, and inspect the flag on page 2-26. 200.24 The measured gap at the input ...
Service Manual
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...page with sensor and reversing solenoid removal" on the exit sensor. Open the rear door, and inspect the flag on page 4-48. 2-12 Lexmark™ E360d, E360dn Often, the leading edge of the media will indicate the vacinity of damage. The flag is located behind the fuser exit rollers, about mid ...leading edge of media when feeding out the media that was detected during warm-up . Page at fuser earlier than intended Remove the toner cartridge/PC kit and check for obstructions between the input sensor and the fuser. Page arrived at fuser nip before sending to stop at the...
...page with sensor and reversing solenoid removal" on the exit sensor. Open the rear door, and inspect the flag on page 4-48. 2-12 Lexmark™ E360d, E360dn Often, the leading edge of the media will indicate the vacinity of damage. The flag is located behind the fuser exit rollers, about mid ...leading edge of media when feeding out the media that was detected during warm-up . Page at fuser earlier than intended Remove the toner cartridge/PC kit and check for obstructions between the input sensor and the fuser. Page arrived at fuser nip before sending to stop at the...
Service Manual
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... fuser was under speed or stalled during speed adjustment state. If the error persists, then replace the toner level sensor. on page 2-37. 2-16 Lexmark™ E360d, E360dn Media reached fuser nip, and fuser is under temperature 922.08 Fuser warm-up failure (motor start ...in the printer. Open thermistor check failure. Toner service errors 929.00 929.01 929.02 Toner sensor error No home window No sensor transition (closed) Remove the toner cartridge, and shake it Try a different toner cartridge, if possible. See "Toner level sensor removal" on page 2-23. ...
... fuser was under speed or stalled during speed adjustment state. If the error persists, then replace the toner level sensor. on page 2-37. 2-16 Lexmark™ E360d, E360dn Media reached fuser nip, and fuser is under temperature 922.08 Fuser warm-up failure (motor start ...in the printer. Open thermistor check failure. Toner service errors 929.00 929.01 929.02 Toner sensor error No home window No sensor transition (closed) Remove the toner cartridge, and shake it Try a different toner cartridge, if possible. See "Toner level sensor removal" on page 2-23. ...
Service Manual
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... . See "Operator panel service check" on page 2-23. Note: Investigate any displayed codes before proceeding with these symptoms. For example, a missing toner cartridge will prevent POST from completing. 2-20 Lexmark™ E360d, E360dn Symptom tables POST symptom table Symptom The main motor, cooling fan, and fuser do not come on . The paper feed picks and...
... . See "Operator panel service check" on page 2-23. Note: Investigate any displayed codes before proceeding with these symptoms. For example, a missing toner cartridge will prevent POST from completing. 2-20 Lexmark™ E360d, E360dn Symptom tables POST symptom table Symptom The main motor, cooling fan, and fuser do not come on . The paper feed picks and...
Service Manual
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...errors unless there is blank. 2. Turn off . Press to print the pages. Blank page FRU Toner cartridge (not a FRU) Printhead LVPS/HVPS Controller board Action Remove the toner cartridge, and gently shake it to expose the photoconductor, resulting in that order. Check the lens and ...opening may allow light to evenly distribute the toner. Try a different PC kit. • With the cartridge out, check the spring loaded contacts on page 2-34. 2-30 Lexmark™ E360d, E360dn...
...errors unless there is blank. 2. Turn off . Press to print the pages. Blank page FRU Toner cartridge (not a FRU) Printhead LVPS/HVPS Controller board Action Remove the toner cartridge, and gently shake it to expose the photoconductor, resulting in that order. Check the lens and ...opening may allow light to evenly distribute the toner. Try a different PC kit. • With the cartridge out, check the spring loaded contacts on page 2-34. 2-30 Lexmark™ E360d, E360dn...
Service Manual
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... in the printer driver. 2-32 Lexmark™ E360d, E360dn The bearing assemblies should support the transfer roll, applying evenly distributed forces to heavier paper or even card stock. 4513-420, -430 Partial blank image/white spots (no repeating pattern) FRU Toner cartridge (not a FRU) Paper (not a FRU) Action Remove the toner cartridge assembly, and gently shake the...
... in the printer driver. 2-32 Lexmark™ E360d, E360dn The bearing assemblies should support the transfer roll, applying evenly distributed forces to heavier paper or even card stock. 4513-420, -430 Partial blank image/white spots (no repeating pattern) FRU Toner cartridge (not a FRU) Paper (not a FRU) Action Remove the toner cartridge assembly, and gently shake the...
Service Manual
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.... Inspect the fuser at the end of the page. Replace the PC kit. 2-34 Lexmark™ E360d, E360dn The toner cartridge or fuser may be caused by a defective printhead. Check the paper path around the fuser entry. Check those settings. The toner cartridge may be defective. 4513-420, -430 Solving print quality problems Note: Refer to the...
.... Inspect the fuser at the end of the page. Replace the PC kit. 2-34 Lexmark™ E360d, E360dn The toner cartridge or fuser may be caused by a defective printhead. Check the paper path around the fuser entry. Check those settings. The toner cartridge may be defective. 4513-420, -430 Solving print quality problems Note: Refer to the...
Service Manual
Page 62
The media skews or buckles. The media fails to restart the printer. • Make sure the print cartridge assembly is installed properly. 2-36 Lexmark™ E360d, E360dn If a menu settings page can be printed, then contact the next level of support. - Replace card. Replace as necessary. •... and is firmly plugged into the connector on . Make sure the front printer cover is closed. • Make sure the toner cartridge is installed correctly. • Install a new toner cartridge. • Tray is overfilled or media is too loose. • Don't overfill Tray 1 or the optional Tray 2 ...
The media skews or buckles. The media fails to restart the printer. • Make sure the print cartridge assembly is installed properly. 2-36 Lexmark™ E360d, E360dn If a menu settings page can be printed, then contact the next level of support. - Replace card. Replace as necessary. •... and is firmly plugged into the connector on . Make sure the front printer cover is closed. • Make sure the toner cartridge is installed correctly. • Install a new toner cartridge. • Tray is overfilled or media is too loose. • Don't overfill Tray 1 or the optional Tray 2 ...
Service Manual
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The toner cartridge should be protected from light while out of the printer. • We recommend disconnecting all external cables from the printer to prevent damage during service. ... reverse order of removal. • When reinstalling a part held with several screws, start all screws before final tightening. • Remove the paper tray and print cartridge before removing other printer parts. 4513-420, -430 Removal procedures Note: • Remove the toner cartridge and media tray before proceeding with a removal. 4-2 Lexmark™ E360d, E360dn
The toner cartridge should be protected from light while out of the printer. • We recommend disconnecting all external cables from the printer to prevent damage during service. ... reverse order of removal. • When reinstalling a part held with several screws, start all screws before final tightening. • Remove the paper tray and print cartridge before removing other printer parts. 4513-420, -430 Removal procedures Note: • Remove the toner cartridge and media tray before proceeding with a removal. 4-2 Lexmark™ E360d, E360dn