User's Guide
Page 2
... up this product or the manufacturer's authorized replacement power supply and power supply cord. CAUTION-SHOCK HAZARD: Do not use of specific Lexmark components. Lexmark is not responsible for the use of some parts may not always be obvious. CAUTION-POTENTIAL INJURY: When closing the scanner unit, ... power supply and power supply cord provided with this product or make sure to keep your product supports Macintosh, see the Mac Help installed with the use the fax feature during a lightning storm. This product is near the product and easily accessible. Connect the power supply...
... up this product or the manufacturer's authorized replacement power supply and power supply cord. CAUTION-SHOCK HAZARD: Do not use of specific Lexmark components. Lexmark is not responsible for the use of some parts may not always be obvious. CAUTION-POTENTIAL INJURY: When closing the scanner unit, ... power supply and power supply cord provided with this product or make sure to keep your product supports Macintosh, see the Mac Help installed with the use the fax feature during a lightning storm. This product is near the product and easily accessible. Connect the power supply...
User's Guide
Page 5
...rings before receiving a fax automatically 49 Maintaining the printer 50 Changing print cartridges...50 Removing a used print cartridge ...50 Installing print cartridges...50 Achieving better print quality...52 Improving print quality ...52 Aligning the print cartridges ...52 Cleaning the print ...Ordering paper and other supplies...56 Using genuine Lexmark print cartridges...56 Refilling a print cartridge...57 Recycling Lexmark products...57 Troubleshooting 58 Setup troubleshooting...58 Power button is not lit ...58 Software does not install...58 Page does not print...59 Print troubleshooting...
...rings before receiving a fax automatically 49 Maintaining the printer 50 Changing print cartridges...50 Removing a used print cartridge ...50 Installing print cartridges...50 Achieving better print quality...52 Improving print quality ...52 Aligning the print cartridges ...52 Cleaning the print ...Ordering paper and other supplies...56 Using genuine Lexmark print cartridges...56 Refilling a print cartridge...57 Recycling Lexmark products...57 Troubleshooting 58 Setup troubleshooting...58 Power button is not lit ...58 Software does not install...58 Page does not print...59 Print troubleshooting...
User's Guide
Page 8
... User's Guide (including Setup Troubleshooting). • Troubleshooting problems with the other information such as: will be installed. • Using the software (on Windows operating systems) 1 Click Start Programs or All Programs • Loading paper Lexmark 2500 Series. • Printing 2 Click User's Guide. • Working with photos If the link to...
... User's Guide (including Setup Troubleshooting). • Troubleshooting problems with the other information such as: will be installed. • Using the software (on Windows operating systems) 1 Click Start Programs or All Programs • Loading paper Lexmark 2500 Series. • Printing 2 Click User's Guide. • Working with photos If the link to...
User's Guide
Page 11
Note: The complete version of the printer. Note: A USB cable may or may look different from the one shown. 4 Installation software CD • Installation software for the printer • Help • User's Guide in certain geographies only). Setting up the printer Checking the box contents ... on setting up printer hardware and software, and information on the installation software CD that shipped with the printer. Note: Your power cord may not be installed into the printer. 2 Color print cartridge Note: Cartridge combinations vary depending on the product purchased....
Note: The complete version of the printer. Note: A USB cable may or may look different from the one shown. 4 Installation software CD • Installation software for the printer • Help • User's Guide in certain geographies only). Setting up the printer Checking the box contents ... on setting up printer hardware and software, and information on the installation software CD that shipped with the printer. Note: Your power cord may not be installed into the printer. 2 Color print cartridge Note: Cartridge combinations vary depending on the product purchased....
User's Guide
Page 13
Learning about the printer 13 1 2 3 5 4 Use the To 1 Scanner unit Access the print cartridges. 2 Scanner support Hold up the scanner unit. 3 Print cartridge carrier Install, replace, or remove a print cartridge. 4 Power supply with port Connect the printer to a power source. 5 USB port Connect the printer to a computer using a USB cable.
Learning about the printer 13 1 2 3 5 4 Use the To 1 Scanner unit Access the print cartridges. 2 Scanner support Hold up the scanner unit. 3 Print cartridge carrier Install, replace, or remove a print cartridge. 4 Power supply with port Connect the printer to a power source. 5 USB port Connect the printer to a computer using a USB cable.
User's Guide
Page 17
...electronic User's Guide for more information. • Learn tips about the current status. • Solve printer problems. Maintenance Contact Information • Install a new print cartridge. • View shopping options for new cartridges. • Print a test page. • Clean to fix horizontal ...status of these methods: Method 1 Method 2 1 From the desktop, double-click the Lexmark Imaging Studio icon. 2 Click Setup and diagnose printer. 1 Click Start Programs or All Programs Lexmark 2500 Series. 2 Select Solution Center. Print. - Use basic features. - The ...
...electronic User's Guide for more information. • Learn tips about the current status. • Solve printer problems. Maintenance Contact Information • Install a new print cartridge. • View shopping options for new cartridges. • Print a test page. • Clean to fix horizontal ...status of these methods: Method 1 Method 2 1 From the desktop, double-click the Lexmark Imaging Studio icon. 2 Click Setup and diagnose printer. 1 Click Start Programs or All Programs Lexmark 2500 Series. 2 Select Solution Center. Print. - Use basic features. - The ...
User's Guide
Page 50
... 1 If you are installing new print cartridges, remove the sticker and tape from the back and bottom of the cartridges. 1 2 Warning-Potential Damage: Do not touch the gold contact ...
... 1 If you are installing new print cartridges, remove the sticker and tape from the back and bottom of the cartridges. 1 2 Warning-Potential Damage: Do not touch the gold contact ...
User's Guide
Page 52
...you are printing photos or other supplies" on page 53. For more information, see "Removing a used print cartridge" on page 50 and "Installing print cartridges" on page 54. For more information, see "Wiping the print cartridge nozzles and contacts" on page 50. If you are not.... • Select a higher print quality. For more information, see "Ordering paper and other high quality images, for best results use Lexmark Premium Photo Paper or Lexmark Photo Paper. • Use a paper that is still not satisfactory, replace the cartridge. If print quality has not improved, continue to...
...you are printing photos or other supplies" on page 53. For more information, see "Removing a used print cartridge" on page 50 and "Installing print cartridges" on page 54. For more information, see "Wiping the print cartridge nozzles and contacts" on page 50. If you are not.... • Select a higher print quality. For more information, see "Ordering paper and other high quality images, for best results use Lexmark Premium Photo Paper or Lexmark Photo Paper. • Use a paper that is still not satisfactory, replace the cartridge. If print quality has not improved, continue to...
User's Guide
Page 55
...24711 (FDIS). 2 Licensed Return Program Cartridge Lexmark 2580 models Item Color cartridge Part number 2 Black cartridge 3 Maintaining the printer 55 Ordering print cartridges Lexmark 2500 series models (except 2580) Item Black cartridge Black cartridge2 High yield black cartridge Color cartridge Color cartridge2 Part number 28A 28 34 29A ...if left exposed for an extended period of time. • Keep the photo cartridge in its packaging until you are ready to install it. • Do not remove a cartridge from the printer except to replace, clean, or store it in accordance with water....
...24711 (FDIS). 2 Licensed Return Program Cartridge Lexmark 2580 models Item Color cartridge Part number 2 Black cartridge 3 Maintaining the printer 55 Ordering print cartridges Lexmark 2500 series models (except 2580) Item Black cartridge Black cartridge2 High yield black cartridge Color cartridge Color cartridge2 Part number 28A 28 34 29A ...if left exposed for an extended period of time. • Keep the photo cartridge in its packaging until you are ready to install it. • Do not remove a cartridge from the printer except to replace, clean, or store it in accordance with water....
User's Guide
Page 58
Software does not install Check your operating system Check your computer meets the minimum system requirements listed on , press . Troubleshooting • "Setup troubleshooting" on page 58 • "Print troubleshooting" ... 71 • "Removing and reinstalling the software" on page 72 Setup troubleshooting • "Power button is not lit" on page 58 • "Software does not install" on page 58 • "Page does not print" on page 59 Power button is not lit Check power connection 1 Disconnect the power cord from the...
Software does not install Check your operating system Check your computer meets the minimum system requirements listed on , press . Troubleshooting • "Setup troubleshooting" on page 58 • "Print troubleshooting" ... 71 • "Removing and reinstalling the software" on page 72 Setup troubleshooting • "Power button is not lit" on page 58 • "Software does not install" on page 58 • "Page does not print" on page 59 Power button is not lit Check power connection 1 Disconnect the power cord from the...
User's Guide
Page 59
... button is blinking, see "Removing and reinstalling the software" on page 72. 2 If the software still does not install correctly, visit our Web site at www.lexmark.com to check for the latest software. correctly Troubleshooting 59 e Select your printer family. Paper may not be loaded ...Remove and then load paper. c Select your operating system. f Select the file you want to install the software. 1 Uninstall the ...
... button is blinking, see "Removing and reinstalling the software" on page 72. 2 If the software still does not install correctly, visit our Web site at www.lexmark.com to check for the latest software. correctly Troubleshooting 59 e Select your printer family. Paper may not be loaded ...Remove and then load paper. c Select your operating system. f Select the file you want to install the software. 1 Uninstall the ...
User's Guide
Page 60
... • "Improving print quality" on page 61 • "Poor text and graphic quality" on page 61 • "Poor quality at www.lexmark.com to check for drivers or downloads. a In all countries or regions except the United States, select your operating system. b Click the links for... have been removed. 1 2 Make sure the printer is set as the default printer and is not on page 62 Troubleshooting 60 Cartridges may not be installed correctly 3 Reinsert the cartridges. 1 Click: • In Windows XP Pro: Start Settings Printers and Faxes. • In Windows XP ...
... • "Improving print quality" on page 61 • "Poor text and graphic quality" on page 61 • "Poor quality at www.lexmark.com to check for drivers or downloads. a In all countries or regions except the United States, select your operating system. b Click the links for... have been removed. 1 2 Make sure the printer is set as the default printer and is not on page 62 Troubleshooting 60 Cartridges may not be installed correctly 3 Reinsert the cartridges. 1 Click: • In Windows XP Pro: Start Settings Printers and Faxes. • In Windows XP ...
User's Guide
Page 61
...Improving print quality Check paper • Use the appropriate paper for best results use Lexmark Premium Photo Paper or Lexmark Photo Paper. • Use a paper that is a heavier weight or bright white... and graphic quality • Blank pages • Dark print • Faded print • Incorrect colors • Light and dark bands in print • Skewed lines • Smudges • Streaks...quality has not improved, continue to improve print quality Check the ink levels, and install new print cartridges if necessary. Troubleshooting 61 Check print cartridges If the document still...
...Improving print quality Check paper • Use the appropriate paper for best results use Lexmark Premium Photo Paper or Lexmark Photo Paper. • Use a paper that is a heavier weight or bright white... and graphic quality • Blank pages • Dark print • Faded print • Incorrect colors • Light and dark bands in print • Skewed lines • Smudges • Streaks...quality has not improved, continue to improve print quality Check the ink levels, and install new print cartridges if necessary. Troubleshooting 61 Check print cartridges If the document still...
User's Guide
Page 62
...purchasing more information, see "Software may take up to 15 minutes to dry: • Documents with color variations. Use a different brand of Each paper brand accepts ink differently and prints with graphics or ...8226; Transparencies • Labels • Envelopes • Iron-on page 59. Software may not be installed correctly" on transfers Note: Transparencies may not be For more RAM. Remove sheets as they To avoid... • Bottom margin: 12.7 mm (0.5 in use Lexmark Premium Photo Paper or Lexmark Photo Paper. Check paper condition Use only new, unwrinkled paper.
...purchasing more information, see "Software may take up to 15 minutes to dry: • Documents with color variations. Use a different brand of Each paper brand accepts ink differently and prints with graphics or ...8226; Transparencies • Labels • Envelopes • Iron-on page 59. Software may not be installed correctly" on transfers Note: Transparencies may not be For more RAM. Remove sheets as they To avoid... • Bottom margin: 12.7 mm (0.5 in use Lexmark Premium Photo Paper or Lexmark Photo Paper. Check paper condition Use only new, unwrinkled paper.
User's Guide
Page 63
...not respond Check the control panel for obstructions 1 Lift the scanner unit. 2 Remove any blinking lights Check power Software may not be installed correctly" on page 59. Partial document or photo prints Check document placement Check paper size Make sure the document or photo is not lit... page 60. Make sure the paper size being used matches the size you selected. If the light is not on, see "Software may not be installed correctly 1 From the software application, click File Print. 2 Click Properties, Preferences, Options, or Setup. 3 Click Quality/Copies. 4 From the Quality/...
...not respond Check the control panel for obstructions 1 Lift the scanner unit. 2 Remove any blinking lights Check power Software may not be installed correctly" on page 59. Partial document or photo prints Check document placement Check paper size Make sure the document or photo is not lit... page 60. Make sure the paper size being used matches the size you selected. If the light is not on, see "Software may not be installed correctly 1 From the software application, click File Print. 2 Click Properties, Preferences, Options, or Setup. 3 Click Quality/Copies. 4 From the Quality/...
User's Guide
Page 64
... or glossy paper, see "Blinking lights on the control panel" on page 44. panel for any blinking lights Check ink Check the ink levels, and install a new print cartridge if necessary. Poor copy quality • Blank pages • Checkerboard pattern • Distorted graphics or pictures • Missing characters • Faded print...
... or glossy paper, see "Blinking lights on the control panel" on page 44. panel for any blinking lights Check ink Check the ink levels, and install a new print cartridge if necessary. Poor copy quality • Blank pages • Checkerboard pattern • Distorted graphics or pictures • Missing characters • Faded print...
User's Guide
Page 65
...cable may not be connected Reboot computer Software may not be installed correctly" on page 70. The USB port is blinking, see "Software may not be installed correctly" on the scanner glass. 2 From the desktop, double-click the Lexmark Imaging Studio icon. 3 From the left pane of your ...computer. Scanning takes too long or freezes the computer Other software may not be installed correctly 1 Check the USB cable ...
...cable may not be connected Reboot computer Software may not be installed correctly" on page 70. The USB port is blinking, see "Software may not be installed correctly" on the scanner glass. 2 From the desktop, double-click the Lexmark Imaging Studio icon. 3 From the left pane of your ...computer. Scanning takes too long or freezes the computer Other software may not be installed correctly 1 Check the USB cable ...
User's Guide
Page 67
... Printer receives a blank fax Check original Ask the sender to verify the original document was loaded correctly. Check ink Check the ink levels, and install a new print cartridge if necessary. Troubleshooting 67 Cartridges may have tape on them 1 Remove the print cartridges. 2 Make sure the sticker and ...is being used by another device, wait until the other device is finished before sending or receiving a fax. Check the ink levels, and install a new cartridge if necessary. Can receive but not receive faxes Load paper Check ink Load paper to print any paper jams. Disable Call ...
... Printer receives a blank fax Check original Ask the sender to verify the original document was loaded correctly. Check ink Check the ink levels, and install a new print cartridge if necessary. Troubleshooting 67 Cartridges may have tape on them 1 Remove the print cartridges. 2 Make sure the sticker and ...is being used by another device, wait until the other device is finished before sending or receiving a fax. Check the ink levels, and install a new cartridge if necessary. Can receive but not receive faxes Load paper Check ink Load paper to print any paper jams. Disable Call ...
User's Guide
Page 68
... specialty media" on page 69 • "Banner paper jams" on page 69 Paper jams Is the jam in the printer? Check the ink levels, and install a new print cartridge if necessary. Paper or specialty media misfeeds If paper or specialty media misfeeds or skews, or if multiple sheets feed or stick...
... specialty media" on page 69 • "Banner paper jams" on page 69 Paper jams Is the jam in the printer? Check the ink levels, and install a new print cartridge if necessary. Paper or specialty media misfeeds If paper or specialty media misfeeds or skews, or if multiple sheets feed or stick...
User's Guide
Page 70
... Banner as the paper size. 6 Select Portrait or Landscape. 7 Click OK. 8 Click OK or Print. See "Loading paper" on page 50. To order supplies, see "Installing print cartridges" on page 21. 2 Press to be out of paper in the middle of a print or copy job. 1 Load more paper. For more information... paper and other supplies" on the control panel blinks rapidly blinks slowly The printer may: • be replaced soon. Blinking lights on page 56. The color print cartridge needs to continue printing or copying. • have a paper jam. 1 Clear the paper jam.
... Banner as the paper size. 6 Select Portrait or Landscape. 7 Click OK. 8 Click OK or Print. See "Loading paper" on page 50. To order supplies, see "Installing print cartridges" on page 21. 2 Press to be out of paper in the middle of a print or copy job. 1 Load more paper. For more information... paper and other supplies" on the control panel blinks rapidly blinks slowly The printer may: • be replaced soon. Blinking lights on page 56. The color print cartridge needs to continue printing or copying. • have a paper jam. 1 Clear the paper jam.