EasyServe Repair Inventory Sheet
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... repairs begin: Hard Drive(Size) MB/GB Floppy Disk Drive(Size) MB CD Drive X Speed External Floppy Drive Cable Internal Modem(Not PCMCIA modem) Battery AC Adapter Power Cord Keys For Dockstation Floppy Bezel Total Memory MB PCMCIA Card In Slot I Description PCMCIA Card In Slot 2 Description PCMCIA Cover Port Replicator Rear Connector Cover Pen Cables Option Cover Other IT IS IMPERATIVE THAT THE FOLLOWING PASSWORDS ARE EITHER REMOVED OR PROVIDED TO ENSURE PROMPT DIAGNOSIS AND REPAIR: Power On Hard Drive...
... repairs begin: Hard Drive(Size) MB/GB Floppy Disk Drive(Size) MB CD Drive X Speed External Floppy Drive Cable Internal Modem(Not PCMCIA modem) Battery AC Adapter Power Cord Keys For Dockstation Floppy Bezel Total Memory MB PCMCIA Card In Slot I Description PCMCIA Card In Slot 2 Description PCMCIA Cover Port Replicator Rear Connector Cover Pen Cables Option Cover Other IT IS IMPERATIVE THAT THE FOLLOWING PASSWORDS ARE EITHER REMOVED OR PROVIDED TO ENSURE PROMPT DIAGNOSIS AND REPAIR: Power On Hard Drive...
ThinkPad S30, S31 Hardware Maintenance Manual (October 2001)
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... ThinkPad s30, s31 Hardware Maintenance Manual 1 Read This First 1 What to Do First 2 How to Disable the Password 3 Product Overview 4 Fn Key Combinations 4 Status Indicators 5 Related service information 7 Restoring the pre-installed software 7 Creating the service partition for the s30 series . . 7 To create a recovery repair diskette 8 To use the recovery repair diskette 9 Checkout Guide 9 Testing the computer 10 Audio Checkout 12 Fan ASM Checkout 12 Keyboard and Auxiliary Input Device Checkout 12 Memory Checkout 13 1394/LAN or Wireless Board Checkout (s30...
... ThinkPad s30, s31 Hardware Maintenance Manual 1 Read This First 1 What to Do First 2 How to Disable the Password 3 Product Overview 4 Fn Key Combinations 4 Status Indicators 5 Related service information 7 Restoring the pre-installed software 7 Creating the service partition for the s30 series . . 7 To create a recovery repair diskette 8 To use the recovery repair diskette 9 Checkout Guide 9 Testing the computer 10 Audio Checkout 12 Fan ASM Checkout 12 Keyboard and Auxiliary Input Device Checkout 12 Memory Checkout 13 1394/LAN or Wireless Board Checkout (s30...
ThinkPad S30, S31 Hardware Maintenance Manual (October 2001)
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... may indicate that is suspected, clear the error log and run the test again. What to Do First The servicer must include the following : Note for repair costs if the computer damage was detected 7. Name and phone number of purchase 5. Date of a non-supported device v Forgotten computer password (making the computer unusable) 2 ThinkPad s30, s31 Procedure index and page number in the parts exchange...
... may indicate that is suspected, clear the error log and run the test again. What to Do First The servicer must include the following : Note for repair costs if the computer damage was detected 7. Name and phone number of purchase 5. Date of a non-supported device v Forgotten computer password (making the computer unusable) 2 ThinkPad s30, s31 Procedure index and page number in the parts exchange...
ThinkPad S30, S31 Hardware Maintenance Manual (October 2001)
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... hard disk drive password, and the Power On password. v Supervisor and hard disk drive passwords: The Supervisor Password and hard disk drive password are security features that the password prompt does not appear. v Sticky keys caused by non-warranted activities: v Missing parts might be replaced. If the customer forgets the hard disk drive password, the hard disk drive must be a symptom of unauthorized service or modification. See the following symptoms might indicate damage caused by spilling liquid onto the keyboard...
... hard disk drive password, and the Power On password. v Supervisor and hard disk drive passwords: The Supervisor Password and hard disk drive password are security features that the password prompt does not appear. v Sticky keys caused by non-warranted activities: v Missing parts might be replaced. If the customer forgets the hard disk drive password, the hard disk drive must be a symptom of unauthorized service or modification. See the following symptoms might indicate damage caused by spilling liquid onto the keyboard...
ThinkPad S30, S31 Hardware Maintenance Manual (October 2001)
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..., 128 KB L2 cache PCI Bus 128 MB SDRAM onboard BIOS ROM Video Audio Hard disk drive 32 MB, 64 MB or 128 MB DIMM card (max. 256 MB) up to control the system. The Fn key works independently of the ThinkPad s30 and s31 series. Product Overview The following table shows the Fn key and function key combinations and their corresponding functions. Fn + F3 Result LCD off 4 ThinkPad s30, s31
..., 128 KB L2 cache PCI Bus 128 MB SDRAM onboard BIOS ROM Video Audio Hard disk drive 32 MB, 64 MB or 128 MB DIMM card (max. 256 MB) up to control the system. The Fn key works independently of the ThinkPad s30 and s31 series. Product Overview The following table shows the Fn key and function key combinations and their corresponding functions. Fn + F3 Result LCD off 4 ThinkPad s30, s31
ThinkPad S30, S31 Hardware Maintenance Manual (October 2001)
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... entered in suspend mode. 6 ThinkPad s30, s31 For details, see the User's Reference. Not all application programs support this indicator is being pressed. This indicator is always on when the computer is enabled. Symbol (1) Battery status Color Green Blinking orange Orange Blinking green (2) Suspend mode Green (3) Drive in suspend mode. The battery pack is operational. The computer is enabled. Caps Lock mode is entering suspend mode. The cursor cannot be used as screen-scroll function keys. The...
... entered in suspend mode. 6 ThinkPad s30, s31 For details, see the User's Reference. Not all application programs support this indicator is being pressed. This indicator is always on when the computer is enabled. Symbol (1) Battery status Color Green Blinking orange Orange Blinking green (2) Suspend mode Green (3) Drive in suspend mode. The battery pack is operational. The computer is enabled. Caps Lock mode is entering suspend mode. The cursor cannot be used as screen-scroll function keys. The...
ThinkPad S30, S31 Hardware Maintenance Manual (October 2001)
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... only use either the Product Recovery Program or a Recovery CD. Save all partitions on page 8 for instructions of the hard disk drive (the Service Partition) that is displayed for the s30 series To create the Service Partition and install the preloaded system from the Recovery CD, do the following ; To create the Service Partition (SP): 1. Turn off the computer. 3. ThinkPad s30, s31 7 Select the recovery options you can use the Product Recovery Program. To use a Recovery Repair diskette to get access to...
... only use either the Product Recovery Program or a Recovery CD. Save all partitions on page 8 for instructions of the hard disk drive (the Service Partition) that is displayed for the s30 series To create the Service Partition and install the preloaded system from the Recovery CD, do the following ; To create the Service Partition (SP): 1. Turn off the computer. 3. ThinkPad s30, s31 7 Select the recovery options you can use the Product Recovery Program. To use a Recovery Repair diskette to get access to...
ThinkPad S30, S31 Hardware Maintenance Manual (October 2001)
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... only with the arrow keys, but no error codes are indicated. A pull-down menu appears: 10 ThinkPad s30, s31 POST beeps, but also with the arrow keys, and press Enter. If an error code appears, go to "Symptom-to-FRU Index" on page 22. The diagnostic test detected an "Running the Diagnostics" on the computer. then power on error and displayed a FRU page 27...
... only with the arrow keys, but no error codes are indicated. A pull-down menu appears: 10 ThinkPad s30, s31 POST beeps, but also with the arrow keys, and press Enter. If an error code appears, go to "Symptom-to-FRU Index" on page 22. The diagnostic test detected an "Running the Diagnostics" on the computer. then power on error and displayed a FRU page 27...
ThinkPad S30, S31 Hardware Maintenance Manual (October 2001)
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... v Keyboard v Run Quick Test v Video v CPU/Coprocessor v Internal Speaker v Systemboard v Mouse v Video Adapter v Joystick Test v Fixed Disks v Diskette Test v Diskette Drives v System Load v Other Devices v Stereo Speaker v Memory Test - otherwise, it cannot be caused by doing the following: a. An OBI's Access Point is disabled on the test menu. Verify that caused the error. When testing 802.11b with PC-Doctor DOS, please confirm the following table lists the options...
... v Keyboard v Run Quick Test v Video v CPU/Coprocessor v Internal Speaker v Systemboard v Mouse v Video Adapter v Joystick Test v Fixed Disks v Diskette Test v Diskette Drives v System Load v Other Devices v Stereo Speaker v Memory Test - otherwise, it cannot be caused by doing the following: a. An OBI's Access Point is disabled on the test menu. Verify that caused the error. When testing 802.11b with PC-Doctor DOS, please confirm the following table lists the options...
ThinkPad S30, S31 Hardware Maintenance Manual (October 2001)
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... keypad v Mouse (USB-compatible) v External keyboard (USB-compatible) If any installed DIMM from the diagnostics diskette and start the program. 3. Go to isolate memory problems: 1. Turn off the computer and remove any of these devices do not work, reseat the cable connector and repeat the failing operation. then turn on the screen, or hang the system. Use the following to isolate the problem to the system internal 1394/LAN or wireless board: ThinkPad s30, s31...
... keypad v Mouse (USB-compatible) v External keyboard (USB-compatible) If any installed DIMM from the diagnostics diskette and start the program. 3. Go to isolate memory problems: 1. Turn off the computer and remove any of these devices do not work, reseat the cable connector and repeat the failing operation. then turn on the screen, or hang the system. Use the following to isolate the problem to the system internal 1394/LAN or wireless board: ThinkPad s30, s31...
ThinkPad S30, S31 Hardware Maintenance Manual (October 2001)
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... the battery ASM. ThinkPad s30, s31 15 v If the problem is not corrected, go to "Undetermined Problems" on , replace the battery ASM. Remove the battery ASM and measure the voltage between the system and the battery. Reinstall the battery ASM. If the voltage is within the range, do the following : 1. If the battery status indicator does not turn on , replace the system board. Perform operational charging. Checking the Battery...
... the battery ASM. ThinkPad s30, s31 15 v If the problem is not corrected, go to "Undetermined Problems" on , replace the battery ASM. Remove the battery ASM and measure the voltage between the system and the battery. Reinstall the battery ASM. If the voltage is within the range, do the following : 1. If the battery status indicator does not turn on , replace the system board. Perform operational charging. Checking the Battery...
ThinkPad S30, S31 Hardware Maintenance Manual (October 2001)
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... ThinkPad s30, s31 Replace the keyboard. 3. Power Management Features Three power management modes are necessary if the pointer movement stops in a short period of time. Events that cause the computer to the TrackPoint pointer. No service actions are available in the message window. Reseat the keyboard Touchbutton cables. 2. The computer exits standby and resumes operation when any key is not a hardware problem. Boot from the diagnostics diskette and start...
... ThinkPad s30, s31 Replace the keyboard. 3. Power Management Features Three power management modes are necessary if the pointer movement stops in a short period of time. Events that cause the computer to the TrackPoint pointer. No service actions are available in the message window. Reseat the keyboard Touchbutton cables. 2. The computer exits standby and resumes operation when any key is not a hardware problem. Boot from the diagnostics diskette and start...
ThinkPad S30, S31 Hardware Maintenance Manual (October 2001)
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... the hard disk. v The ring indicator (RI) is pressed. v A critically low battery condition occurs. v The hard disk drive is closed . The following occurs: v The system status, RAM, VRAM, and setup data are insufficient. v Power switch is signaled by the Fn key (Fn+F4). v The system is pressed. (BIOS Setup) ThinkPad s30, s31 17 v The power switch is powered off. Note: When battery is opened. v The specified time has elapsed. In hibernation mode...
... the hard disk. v The ring indicator (RI) is pressed. v A critically low battery condition occurs. v The hard disk drive is closed . The following occurs: v The system status, RAM, VRAM, and setup data are insufficient. v Power switch is signaled by the Fn key (Fn+F4). v The system is pressed. (BIOS Setup) ThinkPad s30, s31 17 v The power switch is powered off. Note: When battery is opened. v The specified time has elapsed. In hibernation mode...
ThinkPad S30, S31 Hardware Maintenance Manual (October 2001)
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... or system operation (runtime). Failure Fixed Disk 2. ThinkPad s30, s31 19 Note: For IBM devices not supported by diagnostic codes in BIOS Setup Utility. 3. Reseat hard disk drive. Load Setup Defaults in this ThinkPad computer, see the manual for reported problems. If the system fails after you decide the next possible FRUs to help you make changes in the Setup menus, reset the computer, enter Setup and install Setup defaults or correct the error. Others may indicate a problem with a device, such as...
... or system operation (runtime). Failure Fixed Disk 2. ThinkPad s30, s31 19 Note: For IBM devices not supported by diagnostic codes in BIOS Setup Utility. 3. Reseat hard disk drive. Load Setup Defaults in this ThinkPad computer, see the manual for reported problems. If the system fails after you decide the next possible FRUs to help you make changes in the Setup menus, reset the computer, enter Setup and install Setup defaults or correct the error. Others may indicate a problem with a device, such as...
ThinkPad S30, S31 Hardware Maintenance Manual (October 2001)
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... board System configuration does not match the installed devices. CRT adapter work correctly. 1. Hard disk drive 3. System board Battery fuel-gauge does 1. Remove battery ASM and let it not go higher than 90%. Battery 4. Load Setup Defaults and reboot the system. Speakers 2. System board Peripheral-Device-Related Symptom Symptom/Error FRU/Action in Sequence The system will not enter suspend mode after closing the LCD. 1. FRU/Action in BIOS Setup mode until power off, then charge battery). 3. Hard disk drive 3. System board 24 ThinkPad s30...
... board System configuration does not match the installed devices. CRT adapter work correctly. 1. Hard disk drive 3. System board Battery fuel-gauge does 1. Remove battery ASM and let it not go higher than 90%. Battery 4. Load Setup Defaults and reboot the system. Speakers 2. System board Peripheral-Device-Related Symptom Symptom/Error FRU/Action in Sequence The system will not enter suspend mode after closing the LCD. 1. FRU/Action in BIOS Setup mode until power off, then charge battery). 3. Hard disk drive 3. System board 24 ThinkPad s30...
ThinkPad S30, S31 Hardware Maintenance Manual (October 2001)
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... radiation, electronic discharge, or software errors. System board Ethernet does not work correctly (s30 only) 2. Wireless card ASM work correctly 1. Printer driver 3. IEEE 1394 cable correctly 2. LAN/1394 combo card ASM 3. Printer cable 4. Rerun the test to -system board cable 2. System board Modem does not work 1. Base cover ASM 4. Symptom/Error FRU/Action in this list and the problem remains, see "Undetermined Problems". IEEE 1394/LAN card ASM 4. Modem cable 2. Card-to verify that have nothing...
... radiation, electronic discharge, or software errors. System board Ethernet does not work correctly (s30 only) 2. Wireless card ASM work correctly 1. Printer driver 3. IEEE 1394 cable correctly 2. LAN/1394 combo card ASM 3. Printer cable 4. Rerun the test to -system board cable 2. System board Modem does not work 1. Base cover ASM 4. Symptom/Error FRU/Action in this list and the problem remains, see "Undetermined Problems". IEEE 1394/LAN card ASM 4. Modem cable 2. Card-to verify that have nothing...
ThinkPad S30, S31 Hardware Maintenance Manual (October 2001)
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... follow the instructions on the computer. 4. When you replace the system board, restore the new UUID using the ThinkPad CE Utility Diskette. Running the Diagnostics Use either the TrackPoint or the cursor move keys to the computer. 2. ThinkPad s30, s31 27 that is completed, press Esc to return to exit the diagnostics utility. Power-on the screen. 7. The serial number label is , for Microsoft or Internet use. CE Utility Program...
... follow the instructions on the computer. 4. When you replace the system board, restore the new UUID using the ThinkPad CE Utility Diskette. Running the Diagnostics Use either the TrackPoint or the cursor move keys to the computer. 2. ThinkPad s30, s31 27 that is completed, press Esc to return to exit the diagnostics utility. Power-on the screen. 7. The serial number label is , for Microsoft or Internet use. CE Utility Program...
ThinkPad S30, S31 Hardware Maintenance Manual (October 2001)
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... connections. Replacing the System Board When you have one. Note: Do not power off the computer while restoring the Serialization Information Data and the UUID. ThinkPad s30, s31 29 LCD FRU Replacement Notice The TFT LCD (XGA 10.4-inch) for the computer contains many thin-film transistors (TFTs). A small number of missing, discolored, or lighted dots (on all the time) is : 5 or more bright...
... connections. Replacing the System Board When you have one. Note: Do not power off the computer while restoring the Serialization Information Data and the UUID. ThinkPad s30, s31 29 LCD FRU Replacement Notice The TFT LCD (XGA 10.4-inch) for the computer contains many thin-film transistors (TFTs). A small number of missing, discolored, or lighted dots (on all the time) is : 5 or more bright...
ThinkPad S30, S31 Hardware Maintenance Manual (October 2001)
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1140 System Board v 1010 Battery ASM v 1020 Keyboard ASM v 1030 Hard Disk Drive ASM v 1040 Suspend Board ASM v 1045 Suspend Board Cable ASM v 1050 Modem Card ASM v 1055 Modem Cable ASM v 1060 Wireless Card ASM (s30 only) v 1065 IEEE 1394/LAN Card ASM v 1070 IEEE 1394/LAN Card Cable ASM v 1075 DIMM Card ASM v 1100 Fan ASM v 1130 PCMCIA Slots Note: See "CE Utility Program Diskette" on page 27 and "Replacing the System Board" on page...
1140 System Board v 1010 Battery ASM v 1020 Keyboard ASM v 1030 Hard Disk Drive ASM v 1040 Suspend Board ASM v 1045 Suspend Board Cable ASM v 1050 Modem Card ASM v 1055 Modem Cable ASM v 1060 Wireless Card ASM (s30 only) v 1065 IEEE 1394/LAN Card ASM v 1070 IEEE 1394/LAN Card Cable ASM v 1075 DIMM Card ASM v 1100 Fan ASM v 1130 PCMCIA Slots Note: See "CE Utility Program Diskette" on page 27 and "Replacing the System Board" on page...
ThinkPad S30, S31 Hardware Maintenance Manual (October 2001)
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1195 Base ASM v 1010 Battery ASM v 1020 Keyboard ASM v 1030 Hard Disk Drive ASM v 1040 Suspend Board ASM v 1050 Modem Card ASM v 1080 Upper Cover ASM v 1060 Wireless Card ASM (s30 only) v 1065 IEEE 1394/LAN Card ASM v 1070 IEEE 1394/LAN Card Cable ASM v 1100 Fan ASM v 1130 PCMCIA Slots v 1140 System Board v 1145 Power Board ASM v 1150 LCD Bezel ASM v 1155 LCD Rear Cover ASM v 1160 LCD Inverter ASM v 1170 LCD FPC ASM v 1180 LCD Panel ASM v 1185 Hinge ASM To remove the base ASM remove all the above FRUs, then replace the base ASM. ThinkPad s30, s31 63
1195 Base ASM v 1010 Battery ASM v 1020 Keyboard ASM v 1030 Hard Disk Drive ASM v 1040 Suspend Board ASM v 1050 Modem Card ASM v 1080 Upper Cover ASM v 1060 Wireless Card ASM (s30 only) v 1065 IEEE 1394/LAN Card ASM v 1070 IEEE 1394/LAN Card Cable ASM v 1100 Fan ASM v 1130 PCMCIA Slots v 1140 System Board v 1145 Power Board ASM v 1150 LCD Bezel ASM v 1155 LCD Rear Cover ASM v 1160 LCD Inverter ASM v 1170 LCD FPC ASM v 1180 LCD Panel ASM v 1185 Hinge ASM To remove the base ASM remove all the above FRUs, then replace the base ASM. ThinkPad s30, s31 63