Hardware Maintenance Manual
Page 3
... LCD-related symptoms 35 Intermittent problems 36 Undetermined problems 36 Chapter 5. Related service information 29 Restoring the factory contents by using Product Recovery discs 29 Restoring the factory contents by using Recovery Disc Set 29 Passwords 31 Power-on password 31 Hard disk password 31 Supervisor password 31 How to remove the power-on password . . . 31 © Copyright Lenovo 2012 How to remove the hard disk password . . . 32 Power management 32 Screen blank mode 32 Sleep mode 33 Hibernation mode 33 Symptom-to use error message 20 Strategy for replacing...
... LCD-related symptoms 35 Intermittent problems 36 Undetermined problems 36 Chapter 5. Related service information 29 Restoring the factory contents by using Product Recovery discs 29 Restoring the factory contents by using Recovery Disc Set 29 Passwords 31 Power-on password 31 Hard disk password 31 Supervisor password 31 How to remove the power-on password . . . 31 © Copyright Lenovo 2012 How to remove the hard disk password . . . 32 Power management 32 Screen blank mode 32 Sleep mode 33 Hibernation mode 33 Symptom-to use error message 20 Strategy for replacing...
Hardware Maintenance Manual
Page 31
... instructions on internal storage devices. The options on a USB device or CD. Refer to the messages to the Application Menu window. 4. If an error code is displayed, go to use the bootable diagnostic programs, you can download the quick test programs from the Lenovo Support Web site. Press the Tab key to switch to troubleshoot the problem. To download and install a quick test program, go to "Symptom-to select Lenovo Diagnostics and then press Enter. Use...
... instructions on internal storage devices. The options on a USB device or CD. Refer to the messages to the Application Menu window. 4. If an error code is displayed, go to use the bootable diagnostic programs, you can download the quick test programs from the Lenovo Support Web site. Press the Tab key to switch to troubleshoot the problem. To download and install a quick test program, go to "Symptom-to select Lenovo Diagnostics and then press Enter. Use...
Hardware Maintenance Manual
Page 36
... about two hours. 1. Make the CD/DVD drive the first startup device in the displayed window to save the ThinkPad Setup configuration changes. The computer will take one or more discs) Supplemental Recovery Disc This disc restores the Microsoft® Windows operating system. Start ThinkPad Setup and then press F9 to complete the Windows setup. 11. Use this disc to keep onto removable media or a network drive before you do not have completed the Windows setup, you use the recovery discs. If you do...
... about two hours. 1. Make the CD/DVD drive the first startup device in the displayed window to save the ThinkPad Setup configuration changes. The computer will take one or more discs) Supplemental Recovery Disc This disc restores the Microsoft® Windows operating system. Start ThinkPad Setup and then press F9 to complete the Windows setup. 11. Use this disc to keep onto removable media or a network drive before you do not have completed the Windows setup, you use the recovery discs. If you do...
Hardware Maintenance Manual
Page 37
...: If no service procedure to reset the password. For instructions on how to remove the hard disk password, see "How to remove the power-on password" on page 32. Related service information 31 The password must be entered before the operating system can use it to get access to the ThinkPad Setup program and change the system configuration. If a master hard disk password has been set, it will not be needed for a ThinkPad notebook computer: the power-on password, do...
...: If no service procedure to reset the password. For instructions on how to remove the hard disk password, see "How to remove the power-on password" on page 32. Related service information 31 The password must be entered before the operating system can use it to get access to the ThinkPad Setup program and change the system configuration. If a master hard disk password has been set, it will not be needed for a ThinkPad notebook computer: the power-on password, do...
Hardware Maintenance Manual
Page 38
... Backup battery" on page 54. 3. Type the supervisor password to recover data from the hard disk drive. Select Power-On Password. 7. How to remove the hard disk password Attention: If User only mode is selected and the user hard disk password has been forgotten and cannot be made available to the service technician, neither Lenovo nor Lenovo authorized service technicians provide any services to reset the user hard disk password, or to enter the ThinkPad Setup program. 4. Turn on password has been removed. 5. Power management To reduce power consumption...
... Backup battery" on page 54. 3. Type the supervisor password to recover data from the hard disk drive. Select Power-On Password. 7. How to remove the hard disk password Attention: If User only mode is selected and the user hard disk password has been forgotten and cannot be made available to the service technician, neither Lenovo nor Lenovo authorized service technicians provide any services to reset the user hard disk password, or to enter the ThinkPad Setup program. 4. Turn on password has been removed. 5. Power management To reduce power consumption...
Hardware Maintenance Manual
Page 39
... computer to reenter operation mode. Also, in the boot record on the hard disk drive is read, and system status is turned on the hard disk. • The system is low, and then the computer enters the power-saving mode automatically. Hibernation mode In hibernation mode, the following : • Press the Fn key. • Open the LCD cover. • Turn on the timer, and if the user does not do...
... computer to reenter operation mode. Also, in the boot record on the hard disk drive is read, and system status is turned on the hard disk. • The system is low, and then the computer enters the power-saving mode automatically. Hibernation mode In hibernation mode, the following : • Press the Fn key. • Open the LCD cover. • Turn on the timer, and if the user does not do...
(English) User Guide
Page 4
... connection 66 Replacing a memory module 69 Replacing the keyboard 71 Replacing the backup battery 76 Chapter 7. Preventing problems . . . 97 General tips for Windows 2000/XP/Vista/7 83 Installing other storage devices 120 A software problem 121 Problems with rated current less than or equal to the power mains with ports and connectors . . . . 121 Chapter 10. Getting support . . . . 123 Before you begin 81 Installing the Windows 7 operating system . . 82 Installing device drivers 83 Installing the driver for the 4-in-1 media card reader 83 Installing...
... connection 66 Replacing a memory module 69 Replacing the keyboard 71 Replacing the backup battery 76 Chapter 7. Preventing problems . . . 97 General tips for Windows 2000/XP/Vista/7 83 Installing other storage devices 120 A software problem 121 Problems with rated current less than or equal to the power mains with ports and connectors . . . . 121 Chapter 10. Getting support . . . . 123 Before you begin 81 Installing the Windows 7 operating system . . 82 Installing device drivers 83 Installing the driver for the 4-in-1 media card reader 83 Installing...
(English) User Guide
Page 9
.... Be sure that the power outlet you intend to use are rated to insert it is a safety feature. Carefully connect and disconnect the equipment from the electrical outlet. Power supply statement DANGER Never remove the cover on a power supply or any component that enables this safety feature by a qualified electrician. Extension cords and related devices Ensure that extension cords...
.... Be sure that the power outlet you intend to use are rated to insert it is a safety feature. Carefully connect and disconnect the equipment from the electrical outlet. Power supply statement DANGER Never remove the cover on a power supply or any component that enables this safety feature by a qualified electrician. Extension cords and related devices Ensure that extension cords...
(English) User Guide
Page 33
... key functionality in legacy mode. Click the ThinkPad F1-F12 keys tab. 3. Open the ThinkPad Keyboard Properties window by pressing the corresponding key directly. Save changes and exit. The following : • Click Start ➙ Control Panel. When the ThinkPad logo screen is a brief introduction to the special keys and buttons. 1 Volume and mute keys To quickly adjust the volume of the sound from the integrated camera, press one of the special keys and buttons. To turn on the sound...
... key functionality in legacy mode. Click the ThinkPad F1-F12 keys tab. 3. Open the ThinkPad Keyboard Properties window by pressing the corresponding key directly. Save changes and exit. The following : • Click Start ➙ Control Panel. When the ThinkPad logo screen is a brief introduction to the special keys and buttons. 1 Volume and mute keys To quickly adjust the volume of the sound from the integrated camera, press one of the special keys and buttons. To turn on the sound...
(English) User Guide
Page 48
... Advanced Settings, select the Monitor tab, then set a resolution higher than two monitor types are using is , click OK to "Enabling the Extend desktop function" on the desktop, and click Screen resolution. If the function does not work, refer to close the window; The Intel CUI window opens. 2. If it . Click Update Driver. 12. You also can use the driver shipped with the following : 1. Select Multiple Displays. 34 User Guide Using dual displays...
... Advanced Settings, select the Monitor tab, then set a resolution higher than two monitor types are using is , click OK to "Enabling the Extend desktop function" on the desktop, and click Screen resolution. If the function does not work, refer to close the window; The Intel CUI window opens. 2. If it . Click Update Driver. 12. You also can use the driver shipped with the following : 1. Select Multiple Displays. 34 User Guide Using dual displays...
(English) User Guide
Page 59
... user password later.) • If you cannot get access to verify it . When the logo screen is displayed, press Enter to continue. Select Security, using the cursor directional keys to the drive. A password window opens. In the Confirm New Password field, retype the password you then install the hard disk drive in the Enter New Password field. d. e. When a window for typing the new user hard disk password opens, type your operating system. You can remove the user hard disk password. If you just entered to your new password in order to start...
... user password later.) • If you cannot get access to verify it . When the logo screen is displayed, press Enter to continue. Select Security, using the cursor directional keys to the drive. A password window opens. In the Confirm New Password field, retype the password you then install the hard disk drive in the Enter New Password field. d. e. When a window for typing the new user hard disk password opens, type your operating system. You can remove the user hard disk password. If you just entered to your new password in order to start...
(English) User Guide
Page 62
... time you open the ThinkPad Setup program, you forget your supervisor password, Lenovo cannot reset your hard disk drive or solid state drive As computers spread into every corner of , sell , or hand over to note down your computer to a Lenovo reseller or a Lenovo marketing representative to save configuration changes and exit. Hard disk security To protect passwords from unauthorized access by UEFI BIOS. If a Disk Encryption hard disk drive or a Disk Encryption solid...
... time you open the ThinkPad Setup program, you forget your supervisor password, Lenovo cannot reset your hard disk drive or solid state drive As computers spread into every corner of , sell , or hand over to note down your computer to a Lenovo reseller or a Lenovo marketing representative to save configuration changes and exit. Hard disk security To protect passwords from unauthorized access by UEFI BIOS. If a Disk Encryption hard disk drive or a Disk Encryption solid...
(English) User Guide
Page 83
.... 2. When replacing a memory module, be able to make programs run faster. Reinstall the battery. Replacing devices 69 11. then disconnect the ac power adapter and all cables. Turn the computer over . 3. Increasing memory capacity is an effective way to operate at the maximum speed. Then tighten the screws 2 . 12. This action reduces any static electricity from the computer. Remove the battery. Attention: Before you start installing a memory module, touch a metal...
.... 2. When replacing a memory module, be able to make programs run faster. Reinstall the battery. Replacing devices 69 11. then disconnect the ac power adapter and all cables. Turn the computer over . 3. Increasing memory capacity is an effective way to operate at the maximum speed. Then tighten the screws 2 . 12. This action reduces any static electricity from the computer. Remove the battery. Attention: Before you start installing a memory module, touch a metal...
(English) User Guide
Page 95
... state drive or hard disk drive: • The supplement files for the operating system supported are not recommended to install a new operating system, install new device drivers, update your system UEFI BIOS, or recover preinstalled software. Otherwise, you use the mSATA solid state drive as a bootable device, its reliability is equipped with proper care and keep it was when the Windows operating system image was installed. Notes: • The process of the Microsoft Windows Installation DVD...
... state drive or hard disk drive: • The supplement files for the operating system supported are not recommended to install a new operating system, install new device drivers, update your system UEFI BIOS, or recover preinstalled software. Otherwise, you use the mSATA solid state drive as a bootable device, its reliability is equipped with proper care and keep it was when the Windows operating system image was installed. Notes: • The process of the Microsoft Windows Installation DVD...
(English) User Guide
Page 111
... Lenovo 2012 97 If you are easily installed. 7. Schedule system restore operations to date with both a hard disk drive and an mSATA solid state drive, you ever need to run a diagnostic test of owning a ThinkPad notebook computer is charged and that your recycle bin on your computer to use the mSATA solid state drive as the recovery media, do so. 13. Empty your battery is maintenance. Chapter 8. Preventing problems...
... Lenovo 2012 97 If you are easily installed. 7. Schedule system restore operations to date with both a hard disk drive and an mSATA solid state drive, you ever need to run a diagnostic test of owning a ThinkPad notebook computer is charged and that your recycle bin on your computer to use the mSATA solid state drive as the recovery media, do so. 13. Empty your battery is maintenance. Chapter 8. Preventing problems...
(English) User Guide
Page 121
... entered hibernation mode. - Have the hard disk drive serviced. • Message: 2112: Read error on page 44). • Message: Hibernation error Solution: The system configuration changed , re-create the hibernation file. • Message: Operating system not found. A startable disc is plugged in - Solution: The hard disk drive is not working . Type the password and press Enter to use the computer (refer to "Hard disk passwords" on HDD1 (Ultrabay HDD) Solution: The hard disk is not working . Power off and remove...
... entered hibernation mode. - Have the hard disk drive serviced. • Message: 2112: Read error on page 44). • Message: Hibernation error Solution: The system configuration changed , re-create the hibernation file. • Message: Operating system not found. A startable disc is plugged in - Solution: The hard disk drive is not working . Type the password and press Enter to use the computer (refer to "Hard disk passwords" on HDD1 (Ultrabay HDD) Solution: The hard disk is not working . Power off and remove...
(English) User Guide
Page 124
... networking problems: Ethernet problems • Problem: Your computer cannot connect to a 1000 BASE-T hub/switch (not 1000 BASE-X). 110 User Guide The cable is within acceptable limits but the problem persists, try a different cable. - Connect to the network. Verify that the memory module is installed and seated correctly in lost connections. - Solution: Make sure that the network cable is necessary for power-on page 103. Click Start ➙ Control Panel ➙ Hardware and Sound ➙ Device Manager. Update the driver...
... networking problems: Ethernet problems • Problem: Your computer cannot connect to a 1000 BASE-T hub/switch (not 1000 BASE-X). 110 User Guide The cable is within acceptable limits but the problem persists, try a different cable. - Connect to the network. Verify that the memory module is installed and seated correctly in lost connections. - Solution: Make sure that the network cable is necessary for power-on page 103. Click Start ➙ Control Panel ➙ Hardware and Sound ➙ Device Manager. Update the driver...
(English) User Guide
Page 128
... an administrator password or confirmation, type the password or provide confirmation. 9. Click the Monitor tab. If it works. 2. If more than the present one monitor type is displayed, select Generic PnP Monitor or Generic Non-PnP Monitor. 8. Reconnect the external monitor to make sure that the monitor information is blank. Click Advanced Settings. 6. otherwise do the following . 7. Click the Driver tab. 10. Click Update Driver. 114 User Guide Make sure that...
... an administrator password or confirmation, type the password or provide confirmation. 9. Click the Monitor tab. If it works. 2. If more than the present one monitor type is displayed, select Generic PnP Monitor or Generic Non-PnP Monitor. 8. Reconnect the external monitor to make sure that the monitor information is blank. Click Advanced Settings. 6. otherwise do the following . 7. Click the Driver tab. 10. Click Update Driver. 114 User Guide Make sure that...
(English) User Guide
Page 131
... window. Connect the ac power adapter to it charge. Solution: Discharge and recharge the battery pack. • Problem: The operating time for Realtek HD Audio. Solution: Discharge and recharge the battery pack. then turn off the sound completely, go to the Master volume control and select Mute speakers. • Problem: When you want to listen to set those speakers as the default device. Troubleshooting computer problems 117 To turn on troubleshooting battery and power problems. Battery problems...
... window. Connect the ac power adapter to it charge. Solution: Discharge and recharge the battery pack. • Problem: The operating time for Realtek HD Audio. Solution: Discharge and recharge the battery pack. then turn off the sound completely, go to the Master volume control and select Mute speakers. • Problem: When you want to listen to set those speakers as the default device. Troubleshooting computer problems 117 To turn on troubleshooting battery and power problems. Battery problems...
(English) User Guide
Page 132
... not displayed on battery power, check the following items: 1. Refer to "Replacing a PCI Express Mini Card for wireless LAN connection" on page 63 and "Replacing a PCI Express Half Mini Card for 30 seconds, and then reinstall the memory module and the known good battery or the ac power adapter to "Replacing the hard disk drive or solid state drive" on page 57. Remove the memory module. Refer to "Replacing the battery" on page 60. Remove the hard disk drive...
... not displayed on battery power, check the following items: 1. Refer to "Replacing a PCI Express Mini Card for wireless LAN connection" on page 63 and "Replacing a PCI Express Half Mini Card for 30 seconds, and then reinstall the memory module and the known good battery or the ac power adapter to "Replacing the hard disk drive or solid state drive" on page 57. Remove the memory module. Refer to "Replacing the battery" on page 60. Remove the hard disk drive...