Safety and Regulatory Information Desktops, Thin Clients, and Personal Workstations
Page 17
... Grounding Reference Grounding Component 1 Electric Service Equipment 2 Power Service Grounding Electrode System (NEC Art 250, Part H) 3 Ground Clamps 4 Grounding Conductors (NEC Section 810-21) 5 Antenna Discharge Unit (NEC Section 810-20) 6 Ground Clamp 7 Antenna Lead-in wire to an antenna-discharge unit, size of grounding conductors, location of antenna-discharge unit, connection to the product from the...
... Grounding Reference Grounding Component 1 Electric Service Equipment 2 Power Service Grounding Electrode System (NEC Art 250, Part H) 3 Ground Clamps 4 Grounding Conductors (NEC Section 810-21) 5 Antenna Discharge Unit (NEC Section 810-20) 6 Ground Clamp 7 Antenna Lead-in wire to an antenna-discharge unit, size of grounding conductors, location of antenna-discharge unit, connection to the product from the...
HP Worldwide Limited Warranty and Technical Support (3/3/3) (U.S. only)
Page 2
... firmware. HP will, at its sole discretion, may be manufactured using new materials or new and used or refurbished parts or products which the serial number has been removed or that has been damaged or rendered defective (a) as external storage subsystems, displays, printers and other external causes; (b) by anyone other than (i) HP, (ii) an HP authorized service provider, or (iii) your own installation of end-user replaceable HP or HP approved parts...
... firmware. HP will, at its sole discretion, may be manufactured using new materials or new and used or refurbished parts or products which the serial number has been removed or that has been damaged or rendered defective (a) as external storage subsystems, displays, printers and other external causes; (b) by anyone other than (i) HP, (ii) an HP authorized service provider, or (iii) your own installation of end-user replaceable HP or HP approved parts...
HP Worldwide Limited Warranty and Technical Support (3/3/3) (U.S. only)
Page 6
... numbers, and in some support and related products may refer to repair a defect, the call is available from the nearest HP Support location or HP authorized service provider. Support includes assistance with: ■ Answering your installation questions (how to, first steps, and prerequisites). ■ Setting up and configuring the software and options supplied or purchased with sufficient, free, and safe access to and use of a CSR part ■ By a service...
... numbers, and in some support and related products may refer to repair a defect, the call is available from the nearest HP Support location or HP authorized service provider. Support includes assistance with: ■ Answering your installation questions (how to, first steps, and prerequisites). ■ Setting up and configuring the software and options supplied or purchased with sufficient, free, and safe access to and use of a CSR part ■ By a service...
HP Worldwide Limited Warranty and Technical Support (Australia)
Page 6
... Included Software Technical Support for your installation questions (how to, first steps, and prerequisites). ■ Setting up and configuring the software and options supplied or purchased with HP Hardware Products (how-to and first steps.) Excludes system optimization, customization and network configuration. ■ Interpreting system error messages. ■ Isolating system problems to software usage problems. ■ Obtaining HP Care Pack information or updates for software supplied or purchased with product specifications and supported configurations Service Upgrades HP...
... Included Software Technical Support for your installation questions (how to, first steps, and prerequisites). ■ Setting up and configuring the software and options supplied or purchased with HP Hardware Products (how-to and first steps.) Excludes system optimization, customization and network configuration. ■ Interpreting system error messages. ■ Isolating system problems to software usage problems. ■ Obtaining HP Care Pack information or updates for software supplied or purchased with product specifications and supported configurations Service Upgrades HP...
HP Worldwide Limited Warranty and Technical Support (generic) (Canada only)
Page 6
... optimization, customization and network configuration. ■ Interpreting system error messages. ■ Isolating system problems to http://www.hp.com, select your HP Software, HP pre-installed third-party software and third-party software purchased from HP, including initial setup support, is required to repair a defect, the call is available from HP via multiple contact methods, including electronic media and telephone, for your country and type "Packaged Services" into the...
... optimization, customization and network configuration. ■ Interpreting system error messages. ■ Isolating system problems to http://www.hp.com, select your HP Software, HP pre-installed third-party software and third-party software purchased from HP, including initial setup support, is required to repair a defect, the call is available from HP via multiple contact methods, including electronic media and telephone, for your country and type "Packaged Services" into the...
HP Worldwide Limited Warranty and Technical Support (generic) (EMEA only)
Page 6
...; Ensure that all manufacturers labels (such as serial numbers) are in place, accessible, and legible ■ Maintain an environment consistent with HP Hardware Products. 6 See "Contacting HP" for software supplied or purchased with product specifications and supported configurations Service Upgrades HP has a range of the defective unit If HP ultimately determines that can be repaired: ■ Remotely ■ By the use of all facilities, information, and systems determined...
...; Ensure that all manufacturers labels (such as serial numbers) are in place, accessible, and legible ■ Maintain an environment consistent with HP Hardware Products. 6 See "Contacting HP" for software supplied or purchased with product specifications and supported configurations Service Upgrades HP has a range of the defective unit If HP ultimately determines that can be repaired: ■ Remotely ■ By the use of all facilities, information, and systems determined...
HP xw series Workstations - Quick Reference Card
Page 1
...; Troubleshoot a Problem (Self-Help Documents) For the latest Diagnostics Utility, see www.hp.com/go /workstationsupport, select your Linux desktop launch the HP default browser home page. and Canada, call 1-800-334-5144 For technical support options, see www.hp.com/support/warranty-lookuptool. Select your product, click Download drivers and software, select your Linux desktop, launch the HP default browser home page. • See the Service and Technical Reference Guide. See...
...; Troubleshoot a Problem (Self-Help Documents) For the latest Diagnostics Utility, see www.hp.com/go /workstationsupport, select your Linux desktop launch the HP default browser home page. and Canada, call 1-800-334-5144 For technical support options, see www.hp.com/support/warranty-lookuptool. Select your product, click Download drivers and software, select your Linux desktop, launch the HP default browser home page. • See the Service and Technical Reference Guide. See...
Creative Sound Blaster X-Fi - Quick Start Guide
Page 2
... the optical drive to the "Online manual" or your system does not have installed the software, refer to the CD_IN connector of the chassis with the cable clip included in a 64-bit PCI slot, the entire 64-bit bus runs at 32-bit mode. Connect the CD audio cable from the X-Fi sound card for instructions on the same bus. Connect the AC power, turn on the system board. 6. If the new hardware...
... the optical drive to the "Online manual" or your system does not have installed the software, refer to the CD_IN connector of the chassis with the cable clip included in a 64-bit PCI slot, the entire 64-bit bus runs at 32-bit mode. Connect the CD audio cable from the X-Fi sound card for instructions on the same bus. Connect the AC power, turn on the system board. 6. If the new hardware...
HP xw Workstation series Setup and Troubleshooting Guide
Page 4
... Creating RestorePlus! media 22 Creating HP Backup and Recovery (HPBR) media 23 Restoring the operating system 24 Using RestorePlus 24 Using HPBR ...24 Using the recovery partition 24 Restoring Novell SLED ...24 Creating restore media ...24 5 Troubleshooting Self-troubleshooting with HP Vision Field Diagnostics 26 Overview ...27 Downloading and accessing HP Vision Field Diagnostics 28 Accessing HP Vision Field Diagnostics on the workstation 29 Creating and using a bootable USB key 29 Creating and using a bootable DVD 29 Using the HP Memory Test utility 29 User interface ...30...
... Creating RestorePlus! media 22 Creating HP Backup and Recovery (HPBR) media 23 Restoring the operating system 24 Using RestorePlus 24 Using HPBR ...24 Using the recovery partition 24 Restoring Novell SLED ...24 Creating restore media ...24 5 Troubleshooting Self-troubleshooting with HP Vision Field Diagnostics 26 Overview ...27 Downloading and accessing HP Vision Field Diagnostics 28 Accessing HP Vision Field Diagnostics on the workstation 29 Creating and using a bootable USB key 29 Creating and using a bootable DVD 29 Using the HP Memory Test utility 29 User interface ...30...
HP xw Workstation series Setup and Troubleshooting Guide
Page 9
..., driver and patch downloads, online communities, and proactive notification services. HP Care Pack Services offer upgraded service levels to have available before you call. ENWW Product support 3 HP Hardware Support Services Warranty information Location For online access to technical support information and tools, see http://www.hp.com/support/, select your region, and click Contact HP in the upper-left corner. For software/driver downloads, warranty information, single-topic documents, user manuals, or service manuals, see...
..., driver and patch downloads, online communities, and proactive notification services. HP Care Pack Services offer upgraded service levels to have available before you call. ENWW Product support 3 HP Hardware Support Services Warranty information Location For online access to technical support information and tools, see http://www.hp.com/support/, select your region, and click Contact HP in the upper-left corner. For software/driver downloads, warranty information, single-topic documents, user manuals, or service manuals, see...
HP xw Workstation series Setup and Troubleshooting Guide
Page 10
.../ support/workstation_manuals. These include this Setup and Troubleshooting Guide and the Service and Technical Reference Guide. Select the desired product. 3. Customer Advisories, Security Bulletins, and Notices To find advisories, bulletins, and notices: 1. Product notifications Subscriber's Choice is an HP program that allows you to sign up at http://www.hp.com/go /workstationsupport. 2. Use the scroll bar to receive driver and software...
.../ support/workstation_manuals. These include this Setup and Troubleshooting Guide and the Service and Technical Reference Guide. Select the desired product. 3. Customer Advisories, Security Bulletins, and Notices To find advisories, bulletins, and notices: 1. Product notifications Subscriber's Choice is an HP program that allows you to sign up at http://www.hp.com/go /workstationsupport. 2. Use the scroll bar to receive driver and software...
HP xw Workstation series Setup and Troubleshooting Guide
Page 23
... manually extract the drivers from the Novell Customer Center Configuration screen. Visit the full Novell Customer Center documentation at http://www.hp.com/go/subscriberschoice. To use the drivers in the HP Installer kit for the workstation. Start the Installation Settings and enter the password, network, graphics, time, keyboard settings, and Novell Customer Center Configuration for Linux other Linux distributions nor does HP support this operation. Updating the workstation HP is up-to work on the workstation, and upgrade it if necessary. Updating...
... manually extract the drivers from the Novell Customer Center Configuration screen. Visit the full Novell Customer Center documentation at http://www.hp.com/go/subscriberschoice. To use the drivers in the HP Installer kit for the workstation. Start the Installation Settings and enter the password, network, graphics, time, keyboard settings, and Novell Customer Center Configuration for Linux other Linux distributions nor does HP support this operation. Updating the workstation HP is up-to work on the workstation, and upgrade it if necessary. Updating...
HP xw Workstation series Setup and Troubleshooting Guide
Page 42
... device used to remove the USB flash drive or CD from CD. 2. Be sure to save it. NOTE: If you to the hard drive. NOTE: The customized HP Help and Support Center is not available on Windows XP Professional x64 Edition or on the HP Help and Support Center, E-support, and Helpful Hints for your system hardware and view the hardware configuration information for the HP xw9400 Workstation) HP Insight Diagnostics is a customized HP user...
... device used to remove the USB flash drive or CD from CD. 2. Be sure to save it. NOTE: If you to the hard drive. NOTE: The customized HP Help and Support Center is not available on Windows XP Professional x64 Edition or on the HP Help and Support Center, E-support, and Helpful Hints for your system hardware and view the hardware configuration information for the HP xw9400 Workstation) HP Insight Diagnostics is a customized HP user...
HP xw Workstation series Setup and Troubleshooting Guide
Page 43
... is a set of response. The following : 1. E-support Online access and support resources include Web-based troubleshooting tools, technical knowledge databases, driver and patch downloads, online communities, and product change notification services. To access BSC and troubleshoot a problem with selections as appropriate to your workstation series and model, and to the problem you receive a confirmation message containing your case ID, the support hours for example, HP Workstation xw6000). Access the telephone numbers by visiting...
... is a set of response. The following : 1. E-support Online access and support resources include Web-based troubleshooting tools, technical knowledge databases, driver and patch downloads, online communities, and product change notification services. To access BSC and troubleshoot a problem with selections as appropriate to your workstation series and model, and to the problem you receive a confirmation message containing your case ID, the support hours for example, HP Workstation xw6000). Access the telephone numbers by visiting...
HP xw Workstation series Setup and Troubleshooting Guide
Page 44
... Hardware installation problems section of this document for loose or incorrect connections. ● Wake the workstation by pressing any key. Refer to their product, such as the primary VGA adapter. 3. At startup ● Verify that the workstation and monitor are plugged into a working electrical outlet. ● Remove all cables for instructions. ● Be sure that they may need to qualify prior to the change in the scroll list to the Diagnostic lights...
... Hardware installation problems section of this document for loose or incorrect connections. ● Wake the workstation by pressing any key. Refer to their product, such as the primary VGA adapter. 3. At startup ● Verify that the workstation and monitor are plugged into a working electrical outlet. ● Remove all cables for instructions. ● Be sure that they may need to qualify prior to the change in the scroll list to the Diagnostic lights...
HP xw Workstation series Setup and Troubleshooting Guide
Page 45
... troubleshooting problems that the workstation system is functioning properly: ● Keyboard ● Memory modules ● Diskette drives ● All mass storage devices ● Processors ● Controllers ● Fans ● Temperature sensors ● Cables (front/rear panels, audio, and USB ports) Find additional information about POST error messages in the Service and Technical Reference Guide at http://www.hp.com/support/workstation_manuals. A new release of diagnostic tests that came with the network plug or cable. ● If you recently added new hardware, remove...
... troubleshooting problems that the workstation system is functioning properly: ● Keyboard ● Memory modules ● Diskette drives ● All mass storage devices ● Processors ● Controllers ● Fans ● Temperature sensors ● Cables (front/rear panels, audio, and USB ports) Find additional information about POST error messages in the Service and Technical Reference Guide at http://www.hp.com/support/workstation_manuals. A new release of diagnostic tests that came with the network plug or cable. ● If you recently added new hardware, remove...
HP xw Workstation series Setup and Troubleshooting Guide
Page 46
... USB keyboard or mouse. Workstation date and time display is pressed. established. If a problem persists and you feel uncomfortable about performing the operation, contact an HP customer care center, or contact an authorized dealer or reseller. For a list of support telephone numbers for RTC battery replacement. Press and hold down and you want to use Computer Setup (F10) to disable no network connection is in to the xw8000/xw9000 series...
... USB keyboard or mouse. Workstation date and time display is pressed. established. If a problem persists and you feel uncomfortable about performing the operation, contact an HP customer care center, or contact an authorized dealer or reseller. For a list of support telephone numbers for RTC battery replacement. Press and hold down and you want to use Computer Setup (F10) to disable no network connection is in to the xw8000/xw9000 series...
HP xw Workstation series Setup and Troubleshooting Guide
Page 48
... the instructions for four seconds. Review the documentation that came with the workstation system. Shut down . Table 5-2 Hardware installation problems Problem Probable Cause Recommended Solution Device is properly and securely connected and that pins in the wrong location. 2. 3. were used in the upgrade or memory modules were installed in the connector are unplugged. A new device is available through a link on the Documentation and Diagnostics CD (http://www.hp.com/support/ workstation_manuals). Power switch...
... the instructions for four seconds. Review the documentation that came with the workstation system. Shut down . Table 5-2 Hardware installation problems Problem Probable Cause Recommended Solution Device is properly and securely connected and that pins in the wrong location. 2. 3. were used in the upgrade or memory modules were installed in the connector are unplugged. A new device is available through a link on the Documentation and Diagnostics CD (http://www.hp.com/support/ workstation_manuals). Power switch...
HP xw Workstation series Setup and Troubleshooting Guide
Page 49
... beeps. Two beeps. Ensure processor. Power failure (power supply CAUTION: Internal components might be a problem with the processor heatsink. NOTE: ** - Red Power LED blinks two times, once every second, followed by either system is plugged into the system board header. Ensure that the fan assembly is off . Open the access panel, press power button, and verify that the processor is spinning. To prevent damage, disconnect the workstation power cord before you select controls the green LED...
... beeps. Two beeps. Ensure processor. Power failure (power supply CAUTION: Internal components might be a problem with the processor heatsink. NOTE: ** - Red Power LED blinks two times, once every second, followed by either system is plugged into the system board header. Ensure that the fan assembly is off . Open the access panel, press power button, and verify that the processor is spinning. To prevent damage, disconnect the workstation power cord before you select controls the green LED...
HP xw Workstation series Setup and Troubleshooting Guide
Page 51
... system board. Upgrade the ROM using SoftPaq, either from your workstation model for its use, that unit is functional. Open the access panel and check that all internal power supply cables. Clear CMOS. The problem might be on clearing CMOS. 2. Contact HP for assistance. Check that the power button harness is off . CAUTION: Internal components might be powered even when the system is properly connected to the Service and Technical Reference Guide for your hard drive, CD, diskette, or USB removable device (for...
... system board. Upgrade the ROM using SoftPaq, either from your workstation model for its use, that unit is functional. Open the access panel and check that all internal power supply cables. Clear CMOS. The problem might be on clearing CMOS. 2. Contact HP for assistance. Check that the power button harness is off . CAUTION: Internal components might be powered even when the system is properly connected to the Service and Technical Reference Guide for your hard drive, CD, diskette, or USB removable device (for...