End User License Agreement
Page 1
...OF LICENSE. You do not have Software Product into Your Computer's AGREE TO ALL TERMS AND temporary memory (RAM) for use the Software Product only on those computers. e. You may accompany the HP Product. BY purposes of Rights. Use. Copying. Reservation of using the Software INSTALLING, COPYING, Product.... use with all terms and conditions of this EULA may load the Software ON THE CONDITION THAT YOU Product into the local memory or storage device of download. You may not separate component parts of the Software Product, provided the copy contains all or any...
...OF LICENSE. You do not have Software Product into Your Computer's AGREE TO ALL TERMS AND temporary memory (RAM) for use the Software Product only on those computers. e. You may accompany the HP Product. BY purposes of Rights. Use. Copying. Reservation of using the Software INSTALLING, COPYING, Product.... use with all terms and conditions of this EULA may load the Software ON THE CONDITION THAT YOU Product into the local memory or storage device of download. You may not separate component parts of the Software Product, provided the copy contains all or any...
Safety and Regulatory Information Desktops, Thin Clients, and Personal Workstations
Page 29
... substances in SJ/T11363-2006. Table 2-2 Toxic and Hazardous Substances and Elements (continued) Part Name Lead (Pb) Mercury (Hg) Cadmium (Cd) Hexavalent Chromium (Cr(VI)) Memory X O O O I/O PCAs X O O O Power supply X O O O Keyboard X O O O Mouse X O O O Chassis/Other X O O O Fans X O O O Internal/External Media Reading X O O O Devices External Control Devices X O O O Cable X O O O Hard Disk Drive X O O O Display X X O O Polybrominated biphenyls (PBB) Polybrominated...
... substances in SJ/T11363-2006. Table 2-2 Toxic and Hazardous Substances and Elements (continued) Part Name Lead (Pb) Mercury (Hg) Cadmium (Cd) Hexavalent Chromium (Cr(VI)) Memory X O O O I/O PCAs X O O O Power supply X O O O Keyboard X O O O Mouse X O O O Chassis/Other X O O O Fans X O O O Internal/External Media Reading X O O O Devices External Control Devices X O O O Cable X O O O Hard Disk Drive X O O O Display X X O O Polybrominated biphenyls (PBB) Polybrominated...
HP xw Workstation series Setup and Troubleshooting Guide
Page 4
... restore media ...24 5 Troubleshooting Self-troubleshooting with HP Vision Field Diagnostics 26 Overview ...27 Downloading and accessing HP Vision Field Diagnostics 28 Accessing HP Vision Field Diagnostics on the workstation 29 Creating and using a bootable USB key 29 Creating and using a bootable DVD 29 Using the HP Memory Test utility 29 User interface ...30 Survey tab...
... restore media ...24 5 Troubleshooting Self-troubleshooting with HP Vision Field Diagnostics 26 Overview ...27 Downloading and accessing HP Vision Field Diagnostics 28 Accessing HP Vision Field Diagnostics on the workstation 29 Creating and using a bootable USB key 29 Creating and using a bootable DVD 29 Using the HP Memory Test utility 29 User interface ...30 Survey tab...
HP xw Workstation series Setup and Troubleshooting Guide
Page 10
... its features including the operating system, power supply, memory, CPU, and many other components of your product. To access the QuickSpecs, seehttp://www.hp.com/go /bizsupport/. QuickSpecs provide an overall specification review of the system. Workstation QuickSpecs The Product Bulletin contains QuickSpecs for HP Workstations. These include this Setup and Troubleshooting Guide and the...
... its features including the operating system, power supply, memory, CPU, and many other components of your product. To access the QuickSpecs, seehttp://www.hp.com/go /bizsupport/. QuickSpecs provide an overall specification review of the system. Workstation QuickSpecs The Product Bulletin contains QuickSpecs for HP Workstations. These include this Setup and Troubleshooting Guide and the...
HP xw Workstation series Setup and Troubleshooting Guide
Page 32
... an HTML file, including: ◦ System serial number ◦ System product number ◦ System BIOS revision ◦ Memory size and configuration ◦ Processor information ◦ Storage device information and configuration ◦ Graphics / audio / communications information ...can be operating system related versus hardware. HP Vision Field Diagnostics benefits are: ● Capture complete system configuration information that may be used to use - 5 Troubleshooting This chapter provides information on HP Desktop and Workstation systems. This diagnostic tool should be ...
... an HTML file, including: ◦ System serial number ◦ System product number ◦ System BIOS revision ◦ Memory size and configuration ◦ Processor information ◦ Storage device information and configuration ◦ Graphics / audio / communications information ...can be operating system related versus hardware. HP Vision Field Diagnostics benefits are: ● Capture complete system configuration information that may be used to use - 5 Troubleshooting This chapter provides information on HP Desktop and Workstation systems. This diagnostic tool should be ...
HP xw Workstation series Setup and Troubleshooting Guide
Page 34
... Diagnostic link. 7. Turn on the workstation: 1. Downloading and accessing HP Vision Field Diagnostics Follow these steps to download the HP Vision Field Diagnostics utility from a CD, a separate boot CD will boot into the workstation (while it accommodates both Memory and Vision diagnostics. 13. Shut down... the operating system and turn off the workstation. 11. Hence, HP recommends that is on). 10. It is faster than using a CD...
... Diagnostic link. 7. Turn on the workstation: 1. Downloading and accessing HP Vision Field Diagnostics Follow these steps to download the HP Vision Field Diagnostics utility from a CD, a separate boot CD will boot into the workstation (while it accommodates both Memory and Vision diagnostics. 13. Shut down... the operating system and turn off the workstation. 11. Hence, HP recommends that is on). 10. It is faster than using a CD...
HP xw Workstation series Setup and Troubleshooting Guide
Page 35
... the diagnostic prompts to the USB key and initiate the HP Vision Field Diagnostics utility. 4. Enable the workstation to boot from a CD, a separate boot CD will boot to troubleshoot workstation memory. Using the HP Memory Test utility This section describes how to troubleshoot the workstation. If the workstation is faster than using a bootable USB key This section describes...
... the diagnostic prompts to the USB key and initiate the HP Vision Field Diagnostics utility. 4. Enable the workstation to boot from a CD, a separate boot CD will boot to troubleshoot workstation memory. Using the HP Memory Test utility This section describes how to troubleshoot the workstation. If the workstation is faster than using a bootable USB key This section describes...
HP xw Workstation series Setup and Troubleshooting Guide
Page 36
...such as all Categories. ● Architecture - This screen shows progress and status of the system hardware. If available, this button will close HP Vision Diagnostic application and reboot your entire system. ● Save button - This is the default view level. ● Summary - The...or error data as high level PCI devices, low level SMBIOS, CMOS and PCI configuration space data. ● Audio - Shows system memory information. 30 Chapter 5 Troubleshooting ENWW If available, save your system hardware information, organized into eleven Categories (for example "Processors") and ...
...such as all Categories. ● Architecture - This screen shows progress and status of the system hardware. If available, this button will close HP Vision Diagnostic application and reboot your entire system. ● Save button - This is the default view level. ● Summary - The...or error data as high level PCI devices, low level SMBIOS, CMOS and PCI configuration space data. ● Audio - Shows system memory information. 30 Chapter 5 Troubleshooting ENWW If available, save your system hardware information, organized into eleven Categories (for example "Processors") and ...
HP xw Workstation series Setup and Troubleshooting Guide
Page 38
...minutes. 32 Chapter 5 Troubleshooting ENWW For advanced users only! By default, the three test modes do not reboot or power off your workstation, exit HP Vision Field Diagnostic, boot to start executing all the tests ● Stop at first error- Selecting interactive tests provides the maximum control ...over a specified number of loops, enter the number of the test execution and status. NOTE: Memory can be executed, either the CD or USB flash drive and select HP Memory Test from the boot menu. The Duration of Test options control the duration of loops - Enter a...
...minutes. 32 Chapter 5 Troubleshooting ENWW For advanced users only! By default, the three test modes do not reboot or power off your workstation, exit HP Vision Field Diagnostic, boot to start executing all the tests ● Stop at first error- Selecting interactive tests provides the maximum control ...over a specified number of loops, enter the number of the test execution and status. NOTE: Memory can be executed, either the CD or USB flash drive and select HP Memory Test from the boot menu. The Duration of Test options control the duration of loops - Enter a...
HP xw Workstation series Setup and Troubleshooting Guide
Page 41
... information on the numerical error code that may appear in the Errors tab. ● The Memory test tab section provides information on the HP Memory Test application that should be launched from the boot menu. ● The HP Support section provides information on your computer. You may be performed to either floppy or USB...
... information on the numerical error code that may appear in the Errors tab. ● The Memory test tab section provides information on the HP Memory Test application that should be launched from the boot menu. ● The HP Support section provides information on your computer. You may be performed to either floppy or USB...
HP xw Workstation series Setup and Troubleshooting Guide
Page 45
... Service and Technical Reference Guide at http://www.hp.com/support/workstation_manuals. Additional troubleshooting information is a series of the BIOS might have been released that runs automatically when the system is turned on troubleshooting problems that the workstation system is functioning properly: ● Keyboard ● Memory modules ● Diskette drives ● All mass...
... Service and Technical Reference Guide at http://www.hp.com/support/workstation_manuals. Additional troubleshooting information is a series of the BIOS might have been released that runs automatically when the system is turned on troubleshooting problems that the workstation system is functioning properly: ● Keyboard ● Memory modules ● Diskette drives ● All mass...
HP xw Workstation series Setup and Troubleshooting Guide
Page 46
...xw9000 series.) The panel is the network controller. If the problem persists, replace the RTC battery. You will not respond Workstation is in both memory channels for more space on . instead of the RTC battery. Reset the date and time using Computer Setup (F10). .... The solenoid hood lock FailSafe Key, a device for RTC battery replacement. Transfer data from HP. Otherwise, the workstation shuts down the power button for installed in the upper-left corner. Workstation pauses periodically. For a list of the up and will not move using the arrow keys ...
...xw9000 series.) The panel is the network controller. If the problem persists, replace the RTC battery. You will not respond Workstation is in both memory channels for more space on . instead of the RTC battery. Reset the date and time using Computer Setup (F10). .... The solenoid hood lock FailSafe Key, a device for RTC battery replacement. Transfer data from HP. Otherwise, the workstation shuts down the power button for installed in the upper-left corner. Workstation pauses periodically. For a list of the up and will not move using the arrow keys ...
HP xw Workstation series Setup and Troubleshooting Guide
Page 48
... Power switch of changes to resolve the resource conflict. When the system advised you did not accept them. Workstation will not shut down. were used in the upgrade or memory modules were installed in the connector are not bent down the operating system software. 2. Proper steps were not...Computer Setup (F10) to reconfigure or disable devices to the configuration, you of new Turn off the workstation, turn on the Documentation and Diagnostics CD (http://www.hp.com/support/ workstation_manuals). Observe the beeps and LED lights on page 42 to verify the proper installation....
... Power switch of changes to resolve the resource conflict. When the system advised you did not accept them. Workstation will not shut down. were used in the upgrade or memory modules were installed in the connector are not bent down the operating system software. 2. Proper steps were not...Computer Setup (F10) to reconfigure or disable devices to the configuration, you of new Turn off the workstation, turn on the Documentation and Diagnostics CD (http://www.hp.com/support/ workstation_manuals). Observe the beeps and LED lights on page 42 to verify the proper installation....
HP xw Workstation series Setup and Troubleshooting Guide
Page 49
...mode. Blinks and beeps repeat for 5 cycles, after which, only the blinks continue to RAM mode (select models only) or normal Suspend mode. To prevent damage, disconnect the workstation power cord of bad followed by a two-second pause. Green Power LED blinks every two ... Reseat the processor. No Workstation on the system board: ◦ 24-pin main power (all systems) ◦ 4-pin CPU (xw4000 series) ◦ 8-pin CPU (xw6000/xw8000/xw9000 series) ◦ 4-pin memory (xw8000/xw9000 series) ENWW Basic troubleshooting 43 Contact HP for assistance. Table 5-3 Diagnostic...
...mode. Blinks and beeps repeat for 5 cycles, after which, only the blinks continue to RAM mode (select models only) or normal Suspend mode. To prevent damage, disconnect the workstation power cord of bad followed by a two-second pause. Green Power LED blinks every two ... Reseat the processor. No Workstation on the system board: ◦ 24-pin main power (all systems) ◦ 4-pin CPU (xw4000 series) ◦ 8-pin CPU (xw6000/xw8000/xw9000 series) ◦ 4-pin memory (xw8000/xw9000 series) ENWW Basic troubleshooting 43 Contact HP for assistance. Table 5-3 Diagnostic...
HP xw Workstation series Setup and Troubleshooting Guide
Page 50
...Replace third-party memory with HP memory. 4. Six beeps. Red Power LED blinks seven times, once every second, followed by a two-second pause. System board failure (ROM 1. detected failure prior to the Service and Technical Reference Guide for your workstation model for ...Table 5-3 Diagnostic lights and audible codes (continued) Activity Possible cause Recommended action NOTE: Memory connector pin configurations vary, and can have either a 4-pin, 6-pin, or 8-pin configuration, depending on clearing CMOS. 2. Contact HP for detailed information on workstation series and model. 2.
...Replace third-party memory with HP memory. 4. Six beeps. Red Power LED blinks seven times, once every second, followed by a two-second pause. System board failure (ROM 1. detected failure prior to the Service and Technical Reference Guide for your workstation model for ...Table 5-3 Diagnostic lights and audible codes (continued) Activity Possible cause Recommended action NOTE: Memory connector pin configurations vary, and can have either a 4-pin, 6-pin, or 8-pin configuration, depending on clearing CMOS. 2. Contact HP for detailed information on workstation series and model. 2.