Limited Warranty and Support Guide - Refurbished
Page 11
Registration is free during your computer. 2 Use the Help and Support Center for product information, driver updates, troubleshooting, and much more . 5 If you call HP Customer Care, toll-free, by phone, 24 hours a day, seven days a week in English, Spanish (U.S. Visit us at : 1-866... support is quick and easy, and it offers: • E-mail updates containing notifications about product enhancements, the most recent support alerts, and driver updates specific to the product(s) you have your product model number, serial number, and date of product news, support tips, project ideas, and...
Registration is free during your computer. 2 Use the Help and Support Center for product information, driver updates, troubleshooting, and much more . 5 If you call HP Customer Care, toll-free, by phone, 24 hours a day, seven days a week in English, Spanish (U.S. Visit us at : 1-866... support is quick and easy, and it offers: • E-mail updates containing notifications about product enhancements, the most recent support alerts, and driver updates specific to the product(s) you have your product model number, serial number, and date of product news, support tips, project ideas, and...
HP Limited Warranty and Support Guide - 2 Year Warranty
Page 11
...www.cyberlink.com EarthLink Dial-up and using your computer. 2 Use the Help and Support Center for product information, driver updates, troubleshooting, and much more . 5 If you call HP Customer Care, toll-free, by phone, 24 hours a day, seven days a week in English, Spanish (U.S.... and easy, and it offers: • E-mail updates containing notifications about product enhancements, the most recent support alerts, and driver updates specific to : http://www.hp.com/support for help with qualified support specialists. • Support phone numbers. • Link to Register! Visit us at ...
...www.cyberlink.com EarthLink Dial-up and using your computer. 2 Use the Help and Support Center for product information, driver updates, troubleshooting, and much more . 5 If you call HP Customer Care, toll-free, by phone, 24 hours a day, seven days a week in English, Spanish (U.S.... and easy, and it offers: • E-mail updates containing notifications about product enhancements, the most recent support alerts, and driver updates specific to : http://www.hp.com/support for help with qualified support specialists. • Support phone numbers. • Link to Register! Visit us at ...
Troubleshooting & Maintenance Guide
Page 12
... solve your computer, use the System Recovery program. Erase and reformat the hard disk drive, and then reinstall the operating system, programs, and drivers. Click Start. 2. You can also set restore points manually. To start a System Restore: 1. Click Start, right-click Computer, click Properties...Click System protection, System Restore, click Next, and then follow the on page 10) - Under Protection Settings, select the disk for example, HP DVD Writer 640b). 5. Click Start, right-click Computer, and then click Properties. 3. Type Device Manager into the Start Search box, and ...
... solve your computer, use the System Recovery program. Erase and reformat the hard disk drive, and then reinstall the operating system, programs, and drivers. Click Start. 2. You can also set restore points manually. To start a System Restore: 1. Click Start, right-click Computer, click Properties...Click System protection, System Restore, click Next, and then follow the on page 10) - Under Protection Settings, select the disk for example, HP DVD Writer 640b). 5. Click Start, right-click Computer, and then click Properties. 3. Type Device Manager into the Start Search box, and ...
Troubleshooting & Maintenance Guide
Page 13
Software program and hardware driver reinstallation If any of Microsoft Windows. NOTE: Do not use the Recovery Manager program to reinstall software...: 1. Close all software programs and folders. 2. Click Next at the Welcome screen. 3. Check whether your factory-installed software programs or hardware drivers are damaged, you initially installed it by using the Recovery Manager: 1. ENWW Software troubleshooting 9 A list of programs you have a way to... 2. Do not skip this last step. You must restart the computer after recovering software programs or hardware drivers.
Software program and hardware driver reinstallation If any of Microsoft Windows. NOTE: Do not use the Recovery Manager program to reinstall software...: 1. Close all software programs and folders. 2. Click Next at the Welcome screen. 3. Check whether your factory-installed software programs or hardware drivers are damaged, you initially installed it by using the Recovery Manager: 1. ENWW Software troubleshooting 9 A list of programs you have a way to... 2. Do not skip this last step. You must restart the computer after recovering software programs or hardware drivers.
Troubleshooting & Maintenance Guide
Page 14
...create recovery media, see System Recovery from a recovery image stored on the computer at the factory. To purchase recovery discs, visit http://www.hp.com/support. However, you installed after purchase. This includes software that contains a copy of the following order: 1. 3 System recovery System ...drive. Through recovery media that you create from recovery media that you have created, and then reinstalls the operating system, programs, and drivers. Run the System Recovery from files stored on media included in the following methods to a removable disc or USB flash drive. ...
...create recovery media, see System Recovery from a recovery image stored on the computer at the factory. To purchase recovery discs, visit http://www.hp.com/support. However, you installed after purchase. This includes software that contains a copy of the following order: 1. 3 System recovery System ...drive. Through recovery media that you create from recovery media that you have created, and then reinstalls the operating system, programs, and drivers. Run the System Recovery from files stored on media included in the following methods to a removable disc or USB flash drive. ...
Troubleshooting & Maintenance Guide
Page 19
... of dust, dirt, and heat Keeping your computer to keep your hard disk in the case of your system. Visit www.hp.com/support for further details. Weekly Software cleanup Use Disk Cleanup or safe third-party cleaning tools to remove junk files and temporary...longer need and uninstall them. Virus scan Perform a full virus scan every week to install updates. Defragmentation Run Disk Defragmenter to check for driver updates for visible signs of important data files before proceeding with a System Recovery. Most antivirus products have slipped through unnoticed. Dust, pet...
... of dust, dirt, and heat Keeping your computer to keep your hard disk in the case of your system. Visit www.hp.com/support for further details. Weekly Software cleanup Use Disk Cleanup or safe third-party cleaning tools to remove junk files and temporary...longer need and uninstall them. Virus scan Perform a full virus scan every week to install updates. Defragmentation Run Disk Defragmenter to check for driver updates for visible signs of important data files before proceeding with a System Recovery. Most antivirus products have slipped through unnoticed. Dust, pet...
Getting Started Guide
Page 5
...computer model. ● Order parts and find ● Set up your computer. Tap the Tutorial icon (select models only) in the carousel within the HP TouchSmart application. ● Use the computer. ● Connect to use the Microsoft® Windows® 7 operating system. ● Find Windows 7 support...and specifications for your computer. If the guide is not available there, visit www.hp.com/support Getting Started 1 Tap the Start button, and then tap Help and Support. ● Find links to driver updates. ● Read frequently asked questions. ● Learn how to the Internet...
...computer model. ● Order parts and find ● Set up your computer. Tap the Tutorial icon (select models only) in the carousel within the HP TouchSmart application. ● Use the computer. ● Connect to use the Microsoft® Windows® 7 operating system. ● Find Windows 7 support...and specifications for your computer. If the guide is not available there, visit www.hp.com/support Getting Started 1 Tap the Start button, and then tap Help and Support. ● Find links to driver updates. ● Read frequently asked questions. ● Learn how to the Internet...
Getting Started Guide
Page 29
... System Recovery on again. To update a driver, tap Update Driver, and then follow the onscreen instructions. Complete the following procedure to update a driver, or to revert to the HP Support website: www.hp.com/support and select the task, Download drivers and software. Double-tap the specific item ...(for example, HP DVD Writer 640b). 5. Restores the software (if it on...
... System Recovery on again. To update a driver, tap Update Driver, and then follow the onscreen instructions. Complete the following procedure to update a driver, or to revert to the HP Support website: www.hp.com/support and select the task, Download drivers and software. Double-tap the specific item ...(for example, HP DVD Writer 640b). 5. Restores the software (if it on...
Getting Started Guide
Page 30
... by using the Recovery Manager program (select models only). Tap the Start button, tap Computer, and then tap Properties. 3. Software program and hardware driver reinstallation If any of your computer, use System Restore to return the computer to create a restore point. 4. Microsoft System Restore If you have a... which you want to a previous restore point. NOTE: Some features might be available on your factory-installed software programs or hardware drivers are shipped without a version of Microsoft Windows. 26 Chapter 4 Troubleshooting and maintenance Getting Started
... by using the Recovery Manager program (select models only). Tap the Start button, tap Computer, and then tap Properties. 3. Software program and hardware driver reinstallation If any of your computer, use System Restore to return the computer to create a restore point. 4. Microsoft System Restore If you have a... which you want to a previous restore point. NOTE: Some features might be available on your factory-installed software programs or hardware drivers are shipped without a version of Microsoft Windows. 26 Chapter 4 Troubleshooting and maintenance Getting Started
Getting Started Guide
Page 31
... the Start button, tap All Programs, tap Recovery Manager, and then tap Recovery Manager. 2. You must restart the computer after recovering software programs or hardware drivers. If prompted, tap Yes to allow the program to keep your system. Tap Software Program Reinstallation, and then tap Next at the Welcome screen. To...
... the Start button, tap All Programs, tap Recovery Manager, and then tap Recovery Manager. 2. You must restart the computer after recovering software programs or hardware drivers. If prompted, tap Yes to allow the program to keep your system. Tap Software Program Reinstallation, and then tap Next at the Welcome screen. To...
Getting Started Guide
Page 32
... a small, batterypowered vacuum cleaner. (A battery-powered vacuum cleaner eliminates the risk of electric shock.) 1. Also, be caught beforehand by using Hard Disk Diagnostic. Visit www.hp.com/support for visible signs of the keyboard and mouse, not work smoothly and effectively. Vacuum the vents on page 29 for example, the Ethernet... virus scan every week to keep the computer cool. Most antivirus products have slipped through unnoticed. as a result, components can be sure to check for driver updates for your system once a month for additional cleaning instructions.
... a small, batterypowered vacuum cleaner. (A battery-powered vacuum cleaner eliminates the risk of electric shock.) 1. Also, be caught beforehand by using Hard Disk Diagnostic. Visit www.hp.com/support for visible signs of the keyboard and mouse, not work smoothly and effectively. Vacuum the vents on page 29 for example, the Ethernet... virus scan every week to keep the computer cool. Most antivirus products have slipped through unnoticed. as a result, components can be sure to check for driver updates for your system once a month for additional cleaning instructions.
Getting Started Guide
Page 33
... System Recovery completely erases and reformats the hard disk drive, deleting all data files you have created, and then reinstalls the operating system, programs, and drivers. NOTE: Always use the System Restore procedure before you installed after purchase. Vacuum between the keys of the touch screen to remove any software that...
... System Recovery completely erases and reformats the hard disk drive, deleting all data files you have created, and then reinstalls the operating system, programs, and drivers. NOTE: Always use the System Restore procedure before you installed after purchase. Vacuum between the keys of the touch screen to remove any software that...
Getting Started (For 3D Models Only)
Page 5
.../supportvideos (English only) Tap the Tutorial icon (select models only) in the carousel within the HP TouchSmart application. ● Use the computer. ● Connect to use the Microsoft® Windows® 7 operating system. ● Find Windows 7 support ...Start button, and then tap Help and Support. ● Find links to driver updates. ● Read frequently asked questions. ● Learn how to the Internet. ● Recover factory settings. HP Support website: www.hp.com/support ● Upgrade or replace components of your computer. Setup documentation included...
.../supportvideos (English only) Tap the Tutorial icon (select models only) in the carousel within the HP TouchSmart application. ● Use the computer. ● Connect to use the Microsoft® Windows® 7 operating system. ● Find Windows 7 support ...Start button, and then tap Help and Support. ● Find links to driver updates. ● Read frequently asked questions. ● Learn how to the Internet. ● Recover factory settings. HP Support website: www.hp.com/support ● Upgrade or replace components of your computer. Setup documentation included...
Getting Started (For 3D Models Only)
Page 39
...box, and then tap Device Manager to the HP Support website: www.hp.com/support and select the task, Download drivers and software. Updating drivers A driver is the easiest way to fix a problem. ● Update the drivers (see Updating drivers on page 35). ● Use Microsoft System... or keyboard. Double-tap the specific item (for example, HP DVD Writer 640b). 5. Sometimes this is a software program that was in use before the software was installed. ● Reinstall the software program or hardware driver. (See Software program and hardware driver reinstallation on -screen instructions.
...box, and then tap Device Manager to the HP Support website: www.hp.com/support and select the task, Download drivers and software. Updating drivers A driver is the easiest way to fix a problem. ● Update the drivers (see Updating drivers on page 35). ● Use Microsoft System... or keyboard. Double-tap the specific item (for example, HP DVD Writer 640b). 5. Sometimes this is a software program that was in use before the software was installed. ● Reinstall the software program or hardware driver. (See Software program and hardware driver reinstallation on -screen instructions.
Getting Started (For 3D Models Only)
Page 40
...set restore points manually. Tap System protection, System Restore, tap Next, and then follow the on your factory-installed software programs or hardware drivers are shipped without a version of Microsoft Windows. Tap the Start button, tap Computer, tap Properties, and then tap System protection. 3....To add restore points manually: 1. Under Protection Settings, tap the disk for example, discs or the Internet). Software program and hardware driver reinstallation If any of programs you want to reinstall it by using the Recovery Manager program (select models only). Or verify that ...
...set restore points manually. Tap System protection, System Restore, tap Next, and then follow the on your factory-installed software programs or hardware drivers are shipped without a version of Microsoft Windows. Tap the Start button, tap Computer, tap Properties, and then tap System protection. 3....To add restore points manually: 1. Under Protection Settings, tap the disk for example, discs or the Internet). Software program and hardware driver reinstallation If any of programs you want to reinstall it by using the Recovery Manager program (select models only). Or verify that ...
Getting Started (For 3D Models Only)
Page 41
... then tap Control Panel. Under Programs, tap Uninstall a program. c. When you want to continue. 2. You must restart the computer after recovering software programs or hardware drivers. Tap the Start button, tap All Programs, tap Recovery Manager, and then tap Recovery Manager. Under I need help immediately, tap Software Program Reinstallation. 3. A list of...
... then tap Control Panel. Under Programs, tap Uninstall a program. c. When you want to continue. 2. You must restart the computer after recovering software programs or hardware drivers. Tap the Start button, tap All Programs, tap Recovery Manager, and then tap Recovery Manager. Under I need help immediately, tap Software Program Reinstallation. 3. A list of...
Getting Started (For 3D Models Only)
Page 44
... its life. See System Recovery on the computer usage. Dust, pet hair, and other particles can be sure to check for driver updates for visible signs of your computer. Hard disk diagnostic Sometimes a failing hard disk can build up your data Use CD or...down, depending on page 42 for additional cleaning instructions. 40 Chapter 5 Troubleshooting, maintenance, and frequently asked questions Getting Started Visit www.hp.com/support for further details. Most antivirus products have slipped through unnoticed. Check your system once a month for your hardware and new...
... its life. See System Recovery on the computer usage. Dust, pet hair, and other particles can be sure to check for driver updates for visible signs of your computer. Hard disk diagnostic Sometimes a failing hard disk can build up your data Use CD or...down, depending on page 42 for additional cleaning instructions. 40 Chapter 5 Troubleshooting, maintenance, and frequently asked questions Getting Started Visit www.hp.com/support for further details. Most antivirus products have slipped through unnoticed. Check your system once a month for your hardware and new...
Getting Started (For 3D Models Only)
Page 46
... 7 Start menu. 2. NOTE: The recovery image uses a portion of the original factory-shipped software. Through the hard disk drive, from HP Support. System Recovery from a recovery image stored on media included in the following methods to a removable disc or USB flash drive. 42 Chapter...that came on your hard disk drive, or purchased separately. However, you have created, and then reinstalls the operating system, programs, and drivers. To perform a System Recovery from a recovery image, see Recovery media on page 36. System Recovery options You should attempt a System ...
... 7 Start menu. 2. NOTE: The recovery image uses a portion of the original factory-shipped software. Through the hard disk drive, from HP Support. System Recovery from a recovery image stored on media included in the following methods to a removable disc or USB flash drive. 42 Chapter...that came on your hard disk drive, or purchased separately. However, you have created, and then reinstalls the operating system, programs, and drivers. To perform a System Recovery from a recovery image, see Recovery media on page 36. System Recovery options You should attempt a System ...
Getting Started (For 3D Models Only)
Page 51
... not start 27 connecting computer 5 to internet 8 CyberLink PowerDVD 17, 22 D Display screen troubleshooting 29 drivers reinstalling for hardware 36 updating 35 F features 4 G games 3D stereoscopic 38 playing in 3D 22 H hardware installing devices 8 reinstalling driver 36 HP TouchSmart 12 I installing hardware devices 8 software 8 internet connecting to 8 troubleshooting 32 M maintenance 39, 40 memory troubleshooting...
... not start 27 connecting computer 5 to internet 8 CyberLink PowerDVD 17, 22 D Display screen troubleshooting 29 drivers reinstalling for hardware 36 updating 35 F features 4 G games 3D stereoscopic 38 playing in 3D 22 H hardware installing devices 8 reinstalling driver 36 HP TouchSmart 12 I installing hardware devices 8 software 8 internet connecting to 8 troubleshooting 32 M maintenance 39, 40 memory troubleshooting...
Getting Started (For 3D Models Only)
Page 52
Power troubleshooting 28 protecting computer 7 R Recovery media choosing 46 creating 46 overview 45 reinstallation software program and hardware driver 36 S safety information, 3D 15 software installing 8 reinstalling programs 36 troubleshooting 34 sound 32 speakers 32 stereoscopic vision 17 synching issues 26 System Recovery 42 ... wireless mouse issues 31 memory 34 Power 28 software 34 48 Index speakers and sound issues 32 supported 3D formats 38 synching issues 26 U updating drivers 35 Getting Started
Power troubleshooting 28 protecting computer 7 R Recovery media choosing 46 creating 46 overview 45 reinstallation software program and hardware driver 36 S safety information, 3D 15 software installing 8 reinstalling programs 36 troubleshooting 34 sound 32 speakers 32 stereoscopic vision 17 synching issues 26 System Recovery 42 ... wireless mouse issues 31 memory 34 Power 28 software 34 48 Index speakers and sound issues 32 supported 3D formats 38 synching issues 26 U updating drivers 35 Getting Started