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Limited Warranty and Support Guide - Page 6
... calibration, or other than (i) HP, (ii) an HP authorized service provider, or (iii) your own installation of end-user-replaceable HP or HP-approved parts if available for your product in transit; BEFORE RETURNING ANY UNIT FOR SERVICE, BE SURE TO BACK UP DATA AND REMOVE ANY CONFIDENTIAL, PROPRIETARY, OR PERSONAL INFORMATION. Limitation of HP. Exclusive Remedy
TO THE EXTENT...
Limited Warranty and Support Guide - Page 9
...is your responsibility to contact non-HP manufacturers or suppliers for HP software.
See "Contacting HP" for one (1) year of purchase, your End-User License Agreement (EULA). Software technical support includes assistance with:
• Installation, reinstallation questions and software update information. • Set up and configuring software. • Troubleshooting to you. For blank...
Limited Warranty and Support Guide - Refurbished - Page 7
... YOU SPECIFIC LEGAL RIGHTS. HP will be uninterrupted or error-free. Limitation of HP. HP is made in materials or workmanship during the Limited Warranty Period. In the unlikely event that your HP Hardware Product has recurring failures, HP, at its sole discretion, may elect to follow the instructions intended for defective products. or (g) by modification or service by...
Limited Warranty and Support Guide - Refurbished - Page 8
....
Once the part arrives, replace the defective part pursuant to and use of pickup and return service, HP will assist you . With a customer self repair, HP will save considerable repair time. The date on instructions and documentation provided by the use of or to employ available support technologies provided by HP to provide timely support; (d) ensure that the problem can be sent...
Limited Warranty and Support Guide - Refurbished - Page 9
... sole remedy shall be purchased locally.
See "Contacting HP" for replacement. Any exceptions to you . Software technical support does NOT include assistance with :
• Installation, reinstallation questions and software update
information.
• Setting up and configuring software. • Troubleshooting to software distributed by HP under the HP brand name are provided "AS IS."
Limited Warranty and Support Guide - Refurbished - Page 11
... computer through the Help and Support Center.
Click the Start button, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools.
4 HP Technical Support Web site. You can register your computer.
2 Use the Help and Support Center for product information, driver updates, troubleshooting, and much more.
5 If you have not solved the problem, call , please have a hardware issue...
Troubleshooting & Maintenance Guide - Page 6
... your computer model. The following tables present some issues you might not be replaced.
Computer does not start
Symptom
Possible solution
Error message: Hard disk drive error. Click the Arrow button next to it in properly.
Ensure that accompanies your computer, or visit http://www.hp.com/support and search for information about peripheralspecific problems, such as...
Troubleshooting & Maintenance Guide - Page 12
...DVD/CDROM drives).
4. Software troubleshooting
To repair software problems, try these methods:
Updating device drivers
Microsoft System Restore
● Turn the computer off completely and then turn it came with the product) or hardware driver to a configuration that was in use before the software was installed on -screen instructions.
8
Chapter 2 Troubleshooting
ENWW This is the easiest...
Getting Started Guide - Page 5
...System
and Security. 2. HP Support website: www.hp.com/support
● Upgrade or replace
Upgrading and Servicing Guide
components of your computer.
Under Action Center, tap Find and fix problems
(troubleshooting).
1 Getting information
Type of information
Where to find
● Set up your computer model.
● Order parts and find additional troubleshooting help.
Getting...
Getting Started Guide - Page 12
... to connect to a WLAN with an ISP, skip this step and follow the instructions provided by the ISP.
◦ If you already have an account with an...Internet: 1. If you did not set up the computer for Internet service during the initial setup, do so now by using Online Services:
8
Chapter 3 Setting up with an Internet service provider (ISP). Get Internet service.
◦ Sign up your computer...
Getting Started Guide - Page 29
... the type of device you have created. To update a driver, tap Update Driver, and then follow the onscreen instructions. Tap the Start button. 2. ROM drives). 4. Double-tap the specific item (for example, HP DVD Writer 640b). 5. Getting Started
Software troubleshooting
25 Restore your computer to a
configuration that enables your problem: 1. CAUTION: This erases all data files you...
Getting Started (For 3D Models Only) - Page 5
... HP Support website: www.hp.com/support
● Upgrade or replace components of your computer model.
● Order parts and find
● Set up your computer.
● See how-to the Internet. ● Recover factory settings. Tap the Start button, tap Control Panel, and then tap System and
Security. 2. Under Action Center, tap Find and fix problems
(troubleshooting). Setup documentation...
Getting Started (For 3D Models Only) - Page 13
...; Sign up the computer for Internet service during the initial setup, do so now by the ISP. ◦ If you already have an account with an ISP, skip this step and follow the instructions provided by using Online Services: a. If you did not set up Internet service. Getting Started
Connecting to a WLAN with an Internet connection...
Getting Started (For 3D Models Only) - Page 39
... fix a
problem. ● Update the drivers (see Updating drivers on page 35). ● Use Microsoft System Restore (see System Recovery on -screen instructions. Type Device Manager into the Start Search box, and then tap Device Manager to the HP Support website: www.hp.com/support and select the task, Download drivers and software. Tap the Start button. 2. Double-tap the specific item...
Getting Started (For 3D Models Only) - Page 52
... and hardware driver 36
S safety information, 3D 15 software
installing 8 reinstalling programs 36 troubleshooting 34 sound 32...settings to computer 10 TriDef 3D Experience Ignition Game Player 3D cinema technology 17 playing 3D games 22 stereoscopic 3D games 38 troubleshooting 3D 38 3D application displays an error...supported 3D formats 38 synching issues 26 U updating drivers 35
Getting Started
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