HP TouchSmart 610-1100z Support and Manuals
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Limited Warranty and Support Guide - Page 4
... RESTORED TO THEIR ORIGINAL STATE. improper or inadequate maintenance or calibration, or other than (i) HP, (ii) an HP authorized service provider, or (iii) your own installation of end-user-replaceable HP or HP-approved parts if available for your product in the servicing country/region. HP IS NOT RESPONSIBLE FOR THE RESTORATION OR REINSTALLATION OF ANY PROGRAMS OR DATA OTHER...
Limited Warranty and Support Guide - Page 6
...instructions and documentation provided by HP. For information on -site service during shipping. Carry-in Warranty Service
Under the terms of the product to resolve the problem over the telephone. HP provides on availability of service upgrades and the cost for your location is required. Service Upgrades
HP has a range of additional support and service coverage for these service upgrades...
Limited Warranty and Support Guide - Page 8
...; Product serial number, model name, and model number • Applicable error messages • Add-on non-HP software. Software technical support does NOT include assistance with:
• Non-HP software that doesn't ship with :
• Installation, reinstallation questions and software update information. • Set up and configuring software. • Troubleshooting to have the following...
Limited Warranty and Support Guide - Refurbished - Page 7
... that occurs as a result of accident, misuse, abuse, contamination, improper or inadequate maintenance or calibration, or other than (i) HP, (ii) an HP authorized service provider, or (iii) your own installation of end-user-replaceable HP or HP-approved parts if available for your product in materials or workmanship during the Limited Warranty Period. YOU SHOULD MAKE PERIODIC BACKUP...
Limited Warranty and Support Guide - Refurbished - Page 8
... specifications and supported configurations.
After you contact the HP Technical Support Center and the fault diagnosis identifies that customer self repair is required. With a customer self repair, HP will pay all shipping and part return costs and determine the courier/carrier to be sent directly to verify configurations, load most recent firmware, install software patches, run HP...
Limited Warranty and Support Guide - Refurbished - Page 11
... recent support alerts, and driver updates specific to Get Help
Follow these steps when you call HP Customer Care, toll-free, by phone, 24 hours a day, seven days a week in English, Spanish (U.S. Visit us at :
1-866-408-5408
When you need help:
1 Check the setup poster and product documentation for help with setting up customer service and technical support...
Troubleshooting & Maintenance Guide - Page 6
...http://www.hp.com/support and search for information about peripheralspecific problems, such as issues with a monitor or a printer. if it is blank, the monitor might encounter while installing, starting up...button on the computer for 5 or more information or for additional troubleshooting options, see the Quick Setup Guide that the cables connecting the computer to the external power source are...
Troubleshooting & Maintenance Guide - Page 12
... the software was installed on -screen instructions. If you have created. To add restore points manually:
1. This is the easiest (and sometimes the best) way.
● Update the drivers (see System recovery on again. You can also set restore points manually. Close all open programs.
2. Close all open programs.
2. Software troubleshooting
To repair software problems, try these...
Getting Started Guide - Page 5
....hp.com/go/win7
● Find electronic user guides and specifications for your computer. Tap the Start button, and then tap Help and Support.
● Find links to driver updates.
● Read frequently asked questions.
● Learn how to the Internet. ● Recover factory settings. Setup documentation included with your computer.
● See how-to find additional troubleshooting...
Getting Started Guide - Page 12
...step and follow the instructions provided by the ISP.
◦ If you did not set up the computer for Internet service during the initial setup, do so now by using Online Services:
8
Chapter 3 Setting up with an Internet service provider (ISP). Connecting ... a wireless router with the computer to connect to the Internet: 1. Get Internet service.
◦ Sign up your computer
Getting Started
Getting Started Guide - Page 29
... Device Manager into the Start Search box, and then tap Device Manager to the HP Support website: www.hp.com/support and select the task, Download drivers and software. Tap the Driver tab. 6. Follow the onscreen instructions. Getting Started
Software troubleshooting
25 To repair software problems, try these methods: ● Turn the computer off completely, and then turn it came...
Getting Started (For 3D Models Only) - Page 5
...operating system.
● Find Windows 7 support information.
Getting Started (this guide)
● Troubleshoot the most
Help and Support:
common computer hardware and software issues. HP Support website: www.hp.com/support Visit www.hp.com/go/win7
● Find electronic user guides and specifications for your computer model.
● Order parts and find
● Set up your computer.
Getting Started (For 3D Models Only) - Page 13
... with an ISP, skip this step and follow the instructions provided by the ISP. ◦ If you did not set up the computer for Internet service during the initial setup, do so now by using Online Services: a. If you already have an account with an Internet service provider (ISP).
b. Tap the Start button, tap All Programs...
Getting Started (For 3D Models Only) - Page 39
... (see Microsoft System Restore on page 42) -
To update a driver, tap Update Driver, and then follow the on-screen instructions.
Follow the on -screen instructions. Type Device Manager into the Start Search box, and then tap Device Manager to the HP Support website: www.hp.com/support and select the task, Download drivers and software. You can also go to open...
Getting Started (For 3D Models Only) - Page 52
... and hardware driver 36
S safety information, 3D 15 software
installing 8 reinstalling programs 36 troubleshooting 34 sound 32...settings to computer 10 TriDef 3D Experience Ignition Game Player 3D cinema technology 17 playing 3D games 22 stereoscopic 3D games 38 troubleshooting 3D 38 3D application displays an error...supported 3D formats 38 synching issues 26 U updating drivers 35
Getting Started
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