Limited Warranty and Support Guide
Page 9
...and product documentation for help with setting up and using your computer. 2 Use the Help and Support Center for product information, driver updates, troubleshooting, and much more information, refer to use ergonomically correct lifting procedures when moving the computer. WARNING: To reduce...the electrical outlet. The Help and Support Center provides useful troubleshooting information and includes the following: • E-mail support. • HP Real Time Chat with hardware and software questions. be heavy; Safety Information For more . 9 The grounding plug is an important safety...
...and product documentation for help with setting up and using your computer. 2 Use the Help and Support Center for product information, driver updates, troubleshooting, and much more information, refer to use ergonomically correct lifting procedures when moving the computer. WARNING: To reduce...the electrical outlet. The Help and Support Center provides useful troubleshooting information and includes the following: • E-mail support. • HP Real Time Chat with hardware and software questions. be heavy; Safety Information For more . 9 The grounding plug is an important safety...
Limited Warranty and Support Guide - Refurbished
Page 11
... Center provides useful troubleshooting information and includes the following: • Link to the User Guides for product information, driver updates, troubleshooting, and much more . 5 If you call, please have not solved the problem, call HP Customer Care, toll-free, by phone, 24 hours a day, seven days a week in English, Spanish (U.S. only), and...
... Center provides useful troubleshooting information and includes the following: • Link to the User Guides for product information, driver updates, troubleshooting, and much more . 5 If you call, please have not solved the problem, call HP Customer Care, toll-free, by phone, 24 hours a day, seven days a week in English, Spanish (U.S. only), and...
Troubleshooting & Maintenance Guide
Page 12
... the disk for example, HP DVD Writer 640b). 5. Click Start, right-click Computer, click Properties, and then click System protection. 3. Close all open the Device Manager window. 3. Restores your problem: 1. If you use System Restore to return the computer to an earlier version of a driver, click Rollback Driver, and then follow the on...
... the disk for example, HP DVD Writer 640b). 5. Click Start, right-click Computer, click Properties, and then click System protection. 3. Close all open the Device Manager window. 3. Restores your problem: 1. If you use System Restore to return the computer to an earlier version of a driver, click Rollback Driver, and then follow the on...
Troubleshooting & Maintenance Guide
Page 13
...Before you uninstall a program, be available on -screen instructions. 4. You must restart the computer after recovering software programs or hardware drivers. Select the program you want to reinstall it (for example, discs or the Internet). ENWW Software troubleshooting 9 Reinstall these programs ...program using the Recovery Manager program (select models only). Under Programs, click Uninstall a program. 4. Software program and hardware driver reinstallation If any of your program is still available from where you initially installed it . Check to be sure that ...
...Before you uninstall a program, be available on -screen instructions. 4. You must restart the computer after recovering software programs or hardware drivers. Select the program you want to reinstall it (for example, discs or the Internet). ENWW Software troubleshooting 9 Reinstall these programs ...program using the Recovery Manager program (select models only). Under Programs, click Uninstall a program. 4. Software program and hardware driver reinstallation If any of your program is still available from where you initially installed it . Check to be sure that ...
Troubleshooting & Maintenance Guide
Page 14
...Back up any software programs you create from a recovery image stored on your hard disk drive. Through the hard disk drive, from HP Support. Choosing a system recovery method You must reinstall any software that was not installed on systems that are shipped without a version ... before you have created, and then reinstalls the operating system, programs, and drivers. System Recovery from recovery media that contains a copy of the following order: 1. To purchase recovery discs, visit http://www.hp.com/support. System Recovery options You should attempt a System Recovery in the...
...Back up any software programs you create from a recovery image stored on your hard disk drive. Through the hard disk drive, from HP Support. Choosing a system recovery method You must reinstall any software that was not installed on systems that are shipped without a version ... before you have created, and then reinstalls the operating system, programs, and drivers. System Recovery from recovery media that contains a copy of the following order: 1. To purchase recovery discs, visit http://www.hp.com/support. System Recovery options You should attempt a System Recovery in the...
Troubleshooting & Maintenance Guide
Page 19
... operating system installation clean, restoring it to the original configuration when you first started your system. You can be sure to check for driver updates for your hardware and new versions of your computer to ensure that it about once every three months. Check your system once a... keep track of this task does not harm your system. Also, check for further details. Most antivirus products have slipped through unnoticed. Visit www.hp.com/support for visible signs of your computer. 4 Maintenance It is installed on your computer to create (or "burn") backup discs of dust...
... operating system installation clean, restoring it to the original configuration when you first started your system. You can be sure to check for driver updates for your hardware and new versions of your computer to ensure that it about once every three months. Check your system once a... keep track of this task does not harm your system. Also, check for further details. Most antivirus products have slipped through unnoticed. Visit www.hp.com/support for visible signs of your computer. 4 Maintenance It is installed on your computer to create (or "burn") backup discs of dust...
Getting Started Guide
Page 5
...button, and then tap Help and Support. ● Find links to driver updates. ● Read frequently asked questions. ● Learn how to the Internet. ● Recover factory settings. HP Support website: www.hp.com/support ● Upgrade or replace Upgrading and Servicing Guide components of...of information Where to find additional troubleshooting help. Tap the Tutorial icon (select models only) in the carousel within the HP TouchSmart application. ● Use the computer. ● Connect to use the Microsoft® Windows® 7 operating system. ● Find ...
...button, and then tap Help and Support. ● Find links to driver updates. ● Read frequently asked questions. ● Learn how to the Internet. ● Recover factory settings. HP Support website: www.hp.com/support ● Upgrade or replace Upgrading and Servicing Guide components of...of information Where to find additional troubleshooting help. Tap the Tutorial icon (select models only) in the carousel within the HP TouchSmart application. ● Use the computer. ● Connect to use the Microsoft® Windows® 7 operating system. ● Find ...
Getting Started Guide
Page 29
... mouse, or keyboard. Double-tap the specific item (for example, HP DVD Writer 640b). 5. Getting Started Software troubleshooting 25 Restores the software (if it on page 26) - Complete the following procedure to update a driver, or to revert to update or rollback. (For example, DVD/CD...Tap the Driver tab. 6. You can also go to communicate with the product) or hardware driver to open the Device Manager window. 3. Restore your computer to the HP Support website: www.hp.com/support and select the task, Download drivers and software. To update a driver, tap Update Driver, and ...
... mouse, or keyboard. Double-tap the specific item (for example, HP DVD Writer 640b). 5. Getting Started Software troubleshooting 25 Restores the software (if it on page 26) - Complete the following procedure to update a driver, or to revert to update or rollback. (For example, DVD/CD...Tap the Driver tab. 6. You can also go to communicate with the product) or hardware driver to open the Device Manager window. 3. Restore your computer to the HP Support website: www.hp.com/support and select the task, Download drivers and software. To update a driver, tap Update Driver, and ...
Getting Started Guide
Page 30
...the onscreen instructions. NOTE: Some features might be available on systems that came on your factory-installed software programs or hardware drivers are shipped without a version of Microsoft Windows. 26 Chapter 4 Troubleshooting and maintenance Getting Started Reinstall these programs directly from ... box. Tap the Start button, tap Computer, tap Properties, and then tap System protection. 3. Software program and hardware driver reinstallation If any of your computer, use this System Restore procedure before you want to software that are shipped without a version...
...the onscreen instructions. NOTE: Some features might be available on systems that came on your factory-installed software programs or hardware drivers are shipped without a version of Microsoft Windows. 26 Chapter 4 Troubleshooting and maintenance Getting Started Reinstall these programs directly from ... box. Tap the Start button, tap Computer, tap Properties, and then tap System protection. 3. Software program and hardware driver reinstallation If any of your computer, use this System Restore procedure before you want to software that are shipped without a version...
Getting Started Guide
Page 31
... simple maintenance of your computer to ensure that accumulate and slow down your system. You must restart the computer after recovering software programs or hardware drivers. Also, check for programs you have finished reinstalling, restart the computer. Run Disk Defragmenter to install, tap Next, and follow the onscreen instructions. 4. Under I need...
... simple maintenance of your computer to ensure that accumulate and slow down your system. You must restart the computer after recovering software programs or hardware drivers. Also, check for programs you have finished reinstalling, restart the computer. Run Disk Defragmenter to install, tap Next, and follow the onscreen instructions. 4. Under I need...
Getting Started Guide
Page 32
...Keep these vents clean by using a small, batterypowered vacuum cleaner. (A battery-powered vacuum cleaner eliminates the risk of electric shock.) 1. Visit www.hp.com/support for example, the Ethernet and USB connectors). 28 Chapter 4 Troubleshooting and maintenance Getting Started Vacuum the vents on page 29 for further ... build up your hardware and new versions of dust, dirt, and heat will prolong its life. You can be sure to check for driver updates for visible signs of dust and debris, and clean it to fix operating system bugs and improve performance. Check your system once a...
...Keep these vents clean by using a small, batterypowered vacuum cleaner. (A battery-powered vacuum cleaner eliminates the risk of electric shock.) 1. Visit www.hp.com/support for example, the Ethernet and USB connectors). 28 Chapter 4 Troubleshooting and maintenance Getting Started Vacuum the vents on page 29 for further ... build up your hardware and new versions of dust, dirt, and heat will prolong its life. You can be sure to check for driver updates for visible signs of dust and debris, and clean it to fix operating system bugs and improve performance. Check your system once a...
Getting Started Guide
Page 33
... installed on the computer at the factory. Wipe the body of the screen. If you have created, and then reinstalls the operating system, programs, and drivers. Clean the rollers inside : 1. However, you installed after purchase. Getting Started System Recovery 29 Wipe the surface and left and right side of the touch...
... installed on the computer at the factory. Wipe the body of the screen. If you have created, and then reinstalls the operating system, programs, and drivers. Clean the rollers inside : 1. However, you installed after purchase. Getting Started System Recovery 29 Wipe the surface and left and right side of the touch...
Getting Started (For 3D Models Only)
Page 5
If the guide is not available there, visit www.hp.com/support Getting Started 1 Tap the Start button, and then tap Help and Support. ● Find links to driver updates. ● Read frequently asked questions. ● Learn how to the Internet. ● Recover factory.../go/win7 ● Find electronic user guides and specifications for your computer. Visit www.hp.com/supportvideos (English only) Tap the Tutorial icon (select models only) in the carousel within the HP TouchSmart application. ● Use the computer. ● Connect to use the Microsoft® Windows®...
If the guide is not available there, visit www.hp.com/support Getting Started 1 Tap the Start button, and then tap Help and Support. ● Find links to driver updates. ● Read frequently asked questions. ● Learn how to the Internet. ● Recover factory.../go/win7 ● Find electronic user guides and specifications for your computer. Visit www.hp.com/supportvideos (English only) Tap the Tutorial icon (select models only) in the carousel within the HP TouchSmart application. ● Use the computer. ● Connect to use the Microsoft® Windows®...
Getting Started (For 3D Models Only)
Page 39
Restore your computer to an earlier version of a driver, tap Rollback Driver, and then follow the on -screen instructions. Double-tap the specific item (for example, HP DVD Writer 640b). 5. Or, to revert to a configuration that enables your problem: 1. Restores the software (if ... on-screen instructions. ROM drives). 4. Complete the following procedure to update a driver, or to revert to the HP Support website: www.hp.com/support and select the task, Download drivers and software. Getting Started Software troubleshooting 35 CAUTION: System recovery erases all data ...
Restore your computer to an earlier version of a driver, tap Rollback Driver, and then follow the on -screen instructions. Double-tap the specific item (for example, HP DVD Writer 640b). 5. Or, to revert to a configuration that enables your problem: 1. Restores the software (if ... on-screen instructions. ROM drives). 4. Complete the following procedure to update a driver, or to revert to the HP Support website: www.hp.com/support and select the task, Download drivers and software. Getting Started Software troubleshooting 35 CAUTION: System recovery erases all data ...
Getting Started (For 3D Models Only)
Page 40
... Manager. Tap the Start button, tap Computer, tap Properties, and then tap System protection. 3. Software program and hardware driver reinstallation If any of your computer, use this System Restore procedure before you want to reinstall software programs that are shipped ..., maintenance, and frequently asked questions Getting Started NOTE: Some features might be available on your factory-installed software programs or hardware drivers are damaged, you can also set restore points manually. Close all open programs. 2. Reinstall these programs directly from where you ...
... Manager. Tap the Start button, tap Computer, tap Properties, and then tap System protection. 3. Software program and hardware driver reinstallation If any of your computer, use this System Restore procedure before you want to reinstall software programs that are shipped ..., maintenance, and frequently asked questions Getting Started NOTE: Some features might be available on your factory-installed software programs or hardware drivers are damaged, you can also set restore points manually. Close all open programs. 2. Reinstall these programs directly from where you ...
Getting Started (For 3D Models Only)
Page 41
..., tap Recovery Manager, and then tap Recovery Manager. 2. Do not skip this last step. You must restart the computer after recovering software programs or hardware drivers.
..., tap Recovery Manager, and then tap Recovery Manager. 2. Do not skip this last step. You must restart the computer after recovering software programs or hardware drivers.
Getting Started (For 3D Models Only)
Page 44
...Most antivirus products have slipped through unnoticed. Also, be caught beforehand by using Hard Disk Diagnostic. You can be sure to check for driver updates for additional cleaning instructions. 40 Chapter 5 Troubleshooting, maintenance, and frequently asked questions Getting Started Make a backup of dust, dirt...usage. Use System Recovery to wipe your Windows operating system installation clean, restoring it about once every three months. Visit www.hp.com/support for your hardware and new versions of your computer system free of dust, dirt, and heat will prolong its ...
...Most antivirus products have slipped through unnoticed. Also, be caught beforehand by using Hard Disk Diagnostic. You can be sure to check for driver updates for additional cleaning instructions. 40 Chapter 5 Troubleshooting, maintenance, and frequently asked questions Getting Started Make a backup of dust, dirt...usage. Use System Recovery to wipe your Windows operating system installation clean, restoring it about once every three months. Visit www.hp.com/support for your hardware and new versions of your computer system free of dust, dirt, and heat will prolong its ...
Getting Started (For 3D Models Only)
Page 46
... all data files you use the System Restore procedure before you have created, and then reinstalls the operating system, programs, and drivers. Through the hard disk drive, by pressing the F11 key on systems that contains a copy of the hard disk drive that you...a removable disc or USB flash drive. 42 Chapter 5 Troubleshooting, maintenance, and frequently asked questions Getting Started To purchase recovery discs, visit www.hp.com/ support. System Recovery System Recovery completely erases and reformats the hard disk drive, deleting all data and programs you create. 4. To perform...
... all data files you use the System Restore procedure before you have created, and then reinstalls the operating system, programs, and drivers. Through the hard disk drive, by pressing the F11 key on systems that contains a copy of the hard disk drive that you...a removable disc or USB flash drive. 42 Chapter 5 Troubleshooting, maintenance, and frequently asked questions Getting Started To purchase recovery discs, visit www.hp.com/ support. System Recovery System Recovery completely erases and reformats the hard disk drive, deleting all data and programs you create. 4. To perform...
Getting Started (For 3D Models Only)
Page 51
... not start 27 connecting computer 5 to internet 8 CyberLink PowerDVD 17, 22 D Display screen troubleshooting 29 drivers reinstalling for hardware 36 updating 35 F features 4 G games 3D stereoscopic 38 playing in 3D 22 H hardware installing devices 8 reinstalling driver 36 HP TouchSmart 12 I installing hardware devices 8 software 8 internet connecting to 8 troubleshooting 32 M maintenance 39, 40 memory troubleshooting...
... not start 27 connecting computer 5 to internet 8 CyberLink PowerDVD 17, 22 D Display screen troubleshooting 29 drivers reinstalling for hardware 36 updating 35 F features 4 G games 3D stereoscopic 38 playing in 3D 22 H hardware installing devices 8 reinstalling driver 36 HP TouchSmart 12 I installing hardware devices 8 software 8 internet connecting to 8 troubleshooting 32 M maintenance 39, 40 memory troubleshooting...
Getting Started (For 3D Models Only)
Page 52
Power troubleshooting 28 protecting computer 7 R Recovery media choosing 46 creating 46 overview 45 reinstallation software program and hardware driver 36 S safety information, 3D 15 software installing 8 reinstalling programs 36 troubleshooting 34 sound 32 speakers 32 stereoscopic vision 17 synching issues 26 System Recovery 42 ... wireless mouse issues 31 memory 34 Power 28 software 34 48 Index speakers and sound issues 32 supported 3D formats 38 synching issues 26 U updating drivers 35 Getting Started
Power troubleshooting 28 protecting computer 7 R Recovery media choosing 46 creating 46 overview 45 reinstallation software program and hardware driver 36 S safety information, 3D 15 software installing 8 reinstalling programs 36 troubleshooting 34 sound 32 speakers 32 stereoscopic vision 17 synching issues 26 System Recovery 42 ... wireless mouse issues 31 memory 34 Power 28 software 34 48 Index speakers and sound issues 32 supported 3D formats 38 synching issues 26 U updating drivers 35 Getting Started
