HP TouchSmart 610-1130y Support and Manuals
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Limited Warranty and Support Guide - Page 6
...(i) HP, (ii) an HP authorized service provider, or (iii) your own installation of end-user-replaceable HP or HP-approved parts if available for your product in the servicing country...HP HARDWARE PRODUCT FAILS TO WORK AS WARRANTED ABOVE, HP'S MAXIMUM LIABILITY UNDER THIS LIMITED WARRANTY IS EXPRESSLY LIMITED TO THE LESSER OF THE PRICE YOU HAVE PAID FOR THE PRODUCT OR THE COST OF REPAIR OR REPLACEMENT...
Limited Warranty and Support Guide - Page 11
... information, driver updates, troubleshooting, and much more information about service and support options, both in English, Spanish (U.S. Go to : http://www.hp.com/support for all your limited warranty period. Go to your computer's Help and Support Center for help with qualified support specialists. • Support phone numbers.
3 If you think you have not solved the problem, call...
Limited Warranty and Support Guide - Refurbished - Page 7
...other than (i) HP, (ii) an HP authorized service provider, or (iii) your own installation of end-user-replaceable HP or HP-approved parts if available for your failure to follow the instructions intended for damage ...CONSEQUENTIAL DAMAGES. THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. HP will be uninterrupted or error-free. BEFORE RETURNING ANY UNIT FOR SERVICE, BE SURE TO BACK UP DATA ...
Limited Warranty and Support Guide - Refurbished - Page 8
...returned to the HP Web site at: http://www.hp.com/support
HP may, at : http://www.hp.com/support
Pickup and Return Warranty
Service
Your HP Limited Warranty may include a pickup and return warranty service. You can be fixed by HP to verify configurations, load most recent firmware, install software patches, run HP diagnostics tests, or use of these parts, a replaceable part can also obtain...
Limited Warranty and Support Guide - Refurbished - Page 10
... solve the problem, you can receive support by doing the following:
Locate your nearest HP Support location via the Web at: http://www.hp.com/support
Contact your authorized HP dealer or authorized service provider, and be sure to have the following information available before you call:
• Product serial number, model name, and model number • Applicable error messages •...
Limited Warranty and Support Guide - Refurbished - Page 11
... Start button, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools.
4 HP Technical Support Web site. Click the Windows® Start button, Help and Support, and then click Contact Support. Visit us at :
1-866-408-5408
When you need help:
1 Check the setup poster and product documentation for product information, driver updates, troubleshooting, and much more .
5 If...
Troubleshooting & Maintenance Guide - Page 6
...Error message: Hard disk drive error. Computer does not start up all important data to be replaced. Ensure that accompanies your computer, or visit http://www.hp.com/support and search for additional troubleshooting options, see the Quick Setup Guide...or for your computer model. Press the Ctrl+Alt+Delete keys on the computer for information about peripheralspecific problems, such as issues ...
Troubleshooting & Maintenance Guide - Page 12
... for example, HP DVD Writer 640b).
5. Software troubleshooting
To repair software problems, try these methods:
Updating device drivers
Microsoft System Restore
● Turn the computer off completely and then turn it came with the product) or hardware driver to factory defaults.
● System Recovery (see System recovery on -screen instructions. Double-click the specific item (for which...
Getting Started Guide - Page 5
... Guides. Setup documentation included with your computer.
● See how-to videos about using Visit www.hp.com/supportvideos (English only) the features of information
Where to find additional troubleshooting help. HP Support website: www.hp.com/support
● Upgrade or replace
Upgrading and Servicing Guide
components of your computer model.
● Order parts and find
● Set...
Getting Started Guide - Page 12
... account with an ISP, skip this step and follow the instructions provided by the ISP.
◦ If you did not set up the computer for Internet service during the initial setup, do so now by using Online Services:
8
Chapter 3 Setting up with an Internet connection.
2. Get Internet service.
◦ Sign up your computer
Getting Started Connecting to...
Getting Started Guide - Page 29
...your problem: 1. To update a driver, tap Update Driver, and then follow the onscreen instructions. Tap the Driver tab. 6. Erase and reformat the hard disk drive, and then
reinstall the operating system, programs, and drivers.
Follow the onscreen instructions. Double-tap the specific item (for example, HP DVD Writer 640b). 5.
ROM drives). 4.
To repair software problems, try...
Getting Started (For 3D Models Only) - Page 5
... to driver updates.
● Read frequently asked questions.
● Learn how to the Internet. ● Recover factory settings. HP Support website: www.hp.com/support Visit www.hp.com/go/win7
● Find electronic user guides and specifications for your computer. Windows 7 troubleshooting tools: 1. Visit www.hp.com/supportvideos (English only)
Tap the Tutorial icon (select models only...
Getting Started (For 3D Models Only) - Page 13
...
2. Getting Started
Connecting to select an ISP and set up Internet service.
b. ◦ For a wired network connection, ...set up the computer for Internet service during the initial setup, do so now by the ISP. ◦ If you already have an account with an ISP, skip this step and follow the instructions provided by using Online Services: a. Follow the on-screen instructions...
Getting Started (For 3D Models Only) - Page 39
... into the Start Search box, and then tap Device Manager to the HP Support website: www.hp.com/support and select the task, Download drivers and software. Tap the Driver tab. 6. Getting Started
Software troubleshooting 35 To update a driver, tap Update Driver, and then follow the on -screen instructions. Or, to revert to factory defaults. ● System Recovery (see Microsoft System...
Getting Started (For 3D Models Only) - Page 52
... and hardware driver 36
S safety information, 3D 15 software
installing 8 reinstalling programs 36 troubleshooting 34 sound 32...settings to computer 10 TriDef 3D Experience Ignition Game Player 3D cinema technology 17 playing 3D games 22 stereoscopic 3D games 38 troubleshooting 3D 38 3D application displays an error...supported 3D formats 38 synching issues 26 U updating drivers 35
Getting Started
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