Reference Guide
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... install ink cartridges and load paper. Important! Notes: • The USB cable may be used during the wireless installation to automatically obtain wireless settings. • Software installation will guide you complete the guided printer setup. • Be sure to follow the animated setup guide because it contains important information on setting up the printer, including how to use the Easy One Button wireless setup. • For computers without a CD/DVD drive, please go to www.hp.com/support to download and install...
... install ink cartridges and load paper. Important! Notes: • The USB cable may be used during the wireless installation to automatically obtain wireless settings. • Software installation will guide you complete the guided printer setup. • Be sure to follow the animated setup guide because it contains important information on setting up the printer, including how to use the Easy One Button wireless setup. • For computers without a CD/DVD drive, please go to www.hp.com/support to download and install...
Reference Guide
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... the HP Photosmart 1 Back: Returns to the current display. 6 Copy: Opens the Copy Menu. When viewing screens other than the Home screen, selects options related to the current display. 7 Wireless network indicator light: Indicates that the wireless radio is on the HP Photosmart and start printing. When viewing screens other than the Home screen, selects options related to the previous screen. 2 Cancel: Stops the current operation, restores default settings, and clears the current photo selection. OK: Selects a menu setting, value, or photo. 4 Scan: Opens the Scan/Wireless Menu...
... the HP Photosmart 1 Back: Returns to the current display. 6 Copy: Opens the Copy Menu. When viewing screens other than the Home screen, selects options related to the current display. 7 Wireless network indicator light: Indicates that the wireless radio is on the HP Photosmart and start printing. When viewing screens other than the Home screen, selects options related to the previous screen. 2 Cancel: Stops the current operation, restores default settings, and clears the current photo selection. OK: Selects a menu setting, value, or photo. 4 Scan: Opens the Scan/Wireless Menu...
Reference Guide
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... keeps print nozzles clear and ink flowing smoothly. It also provides product specifications, legal notices, environmental, regulatory, and support information. In the Help Viewer, select HP Product Help. Windows 7 Windows 7 support information is used . During installation of the product. 2. Unplug the USB connection from the back of a wireless connection, the software will not need to configure it is used in the printing process in a number of computers. Select Add a Device, and then follow the onscreen instructions...
... keeps print nozzles clear and ink flowing smoothly. It also provides product specifications, legal notices, environmental, regulatory, and support information. In the Help Viewer, select HP Product Help. Windows 7 Windows 7 support information is used . During installation of the product. 2. Unplug the USB connection from the back of a wireless connection, the software will not need to configure it is used in the printing process in a number of computers. Select Add a Device, and then follow the onscreen instructions...
Reference Guide
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... the computer. 2. Do not connect the USB cable until you plugged the product into a power outlet. • Test the power outlet to both the product and the power adapter. • If you are still having a problem, contact HP support for the product to print, or the Windows software installation fails: 1. Restart these programs after the product software is working. English Troubleshooting Setup Troubleshooting If the HP Photosmart does not turn on but still does...
... the computer. 2. Do not connect the USB cable until you plugged the product into a power outlet. • Test the power outlet to both the product and the power adapter. • If you are still having a problem, contact HP support for the product to print, or the Windows software installation fails: 1. Restart these programs after the product software is working. English Troubleshooting Setup Troubleshooting If the HP Photosmart does not turn on but still does...
Reference Guide
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... setting up a network connection. To run the Wireless Network Test 1. Press button next to Scan. 2. Double-click HP Uninstaller. To install the software, insert the HP software CD into your computer. 2. On the desktop, open the CD and then double-click HP Installer. . English Troubleshooting Mac If you are unable to print, uninstall and reinstall the software: Note: The uninstaller removes all of the HP software components that are specific to the device. To install the software: 1. Follow the onscreen instructions. Wireless connections...
... setting up a network connection. To run the Wireless Network Test 1. Press button next to Scan. 2. Double-click HP Uninstaller. To install the software, insert the HP software CD into your computer. 2. On the desktop, open the CD and then double-click HP Installer. . English Troubleshooting Mac If you are unable to print, uninstall and reinstall the software: Note: The uninstaller removes all of the HP software components that are specific to the device. To install the software: 1. Follow the onscreen instructions. Wireless connections...
Reference Guide
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... the product Software CD in your computer may help you can download an application from joining your WPA encryption key incorrectly (if you are using the USB setup cable included in the box. This application works for example, it is only available in English. • You may have picked the wrong network or typed in the computer CD-ROM drive. 2. Temporarily disable the...
... the product Software CD in your computer may help you can download an application from joining your WPA encryption key incorrectly (if you are using the USB setup cable included in the box. This application works for example, it is only available in English. • You may have picked the wrong network or typed in the computer CD-ROM drive. 2. Temporarily disable the...
Reference Guide
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...; C:\Program Files\Hp\Digital Imaging\bin\hpqste08.exe. • C:\Windows\System32\hpzinw12.exe. • C:\Windows\System32\hpzipm12.exe. Press button next to Wireless Settings. Make sure the following instructions: a. b. Step 4: Use the advanced search feature. 1. Press button next to print, try the following: • Turn off the router, product, and computer, and then turn them back on in the exceptions list of the HP Photosmart from the network configuration report. . English Troubleshooting You...
...; C:\Program Files\Hp\Digital Imaging\bin\hpqste08.exe. • C:\Windows\System32\hpzinw12.exe. • C:\Windows\System32\hpzipm12.exe. Press button next to Wireless Settings. Make sure the following instructions: a. b. Step 4: Use the advanced search feature. 1. Press button next to print, try the following: • Turn off the router, product, and computer, and then turn them back on in the exceptions list of the HP Photosmart from the network configuration report. . English Troubleshooting You...
User Guide
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...Photosmart Printer parts...11 Control panel features...12 4 How do I?...13 6 Print Print documents...21 Print photos...22 Print envelopes...28 Print on specialty media...28 Print a Web page...29 7 Scan Scan to a computer...33 Scan to a memory card...34 8 Copy Copy text or mixed documents 37 9 Reprint photos...41 10 Save photos...43 11 Maintain the HP Photosmart Check the estimated ink levels 45 Replace the cartridges...46 Order ink supplies...48 Cartridge warranty information 48 Print and evaluate a print quality report 49 12 Solve a problem HP support...53 Setup troubleshooting...54 Print...
...Photosmart Printer parts...11 Control panel features...12 4 How do I?...13 6 Print Print documents...21 Print photos...22 Print envelopes...28 Print on specialty media...28 Print a Web page...29 7 Scan Scan to a computer...33 Scan to a memory card...34 8 Copy Copy text or mixed documents 37 9 Reprint photos...41 10 Save photos...43 11 Maintain the HP Photosmart Check the estimated ink levels 45 Replace the cartridges...46 Order ink supplies...48 Cartridge warranty information 48 Print and evaluate a print quality report 49 12 Solve a problem HP support...53 Setup troubleshooting...54 Print...
User Guide
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... ad hoc connection can install the HP Photosmart software. ▲ Turn on the wireless radio for a network connection" on your computer to connect to create an ad hoc profile on your computer is not currently configured with the product and install the software. When the setup is the default ad hoc network created by the HP Photosmart. Connect to the computer using a wireless router or access point. Add the HP Photosmart to correct the problem, and...
... ad hoc connection can install the HP Photosmart software. ▲ Turn on the wireless radio for a network connection" on your computer to connect to create an ad hoc profile on your computer is not currently configured with the product and install the software. When the setup is the default ad hoc network created by the HP Photosmart. Connect to the computer using a wireless router or access point. Add the HP Photosmart to correct the problem, and...
User Guide
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... the connection fails, follow the instructions. Once the product connects successfully to the network, install the software on each computer that will then attempt to connect to the computer using the USB setup cable included in the computer CD-ROM drive. 2. Before you install the software, make sure that your computer. NOTE: Installation time can range from 20 to a network. NOTE: If the HP Photosmart is currently connected to close the Wireless Network Properties Connection window...
... the connection fails, follow the instructions. Once the product connects successfully to the network, install the software on each computer that will then attempt to connect to the computer using the USB setup cable included in the computer CD-ROM drive. 2. Before you install the software, make sure that your computer. NOTE: Installation time can range from 20 to a network. NOTE: If the HP Photosmart is currently connected to close the Wireless Network Properties Connection window...
User Guide
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... than one printer is correct. You must perform other computers on connecting to the product. The Searching screen appears as the Setup program searches for information on the network to print to the HP Photosmart by a USB cable) has full software functionality. When you want to 5 computers for the best performance. Set up printer sharing on a network, you can set up a USB connection The HP Photosmart supports a rear USB 2.0 High Speed port for use a USB cable to connect the HP Photosmart to...
... than one printer is correct. You must perform other computers on connecting to the product. The Searching screen appears as the Setup program searches for information on the network to print to the HP Photosmart by a USB cable) has full software functionality. When you want to 5 computers for the best performance. Set up printer sharing on a network, you can set up a USB connection The HP Photosmart supports a rear USB 2.0 High Speed port for use a USB cable to connect the HP Photosmart to...
User Guide
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... to change print quality, print on specific types of paper or transparency film, or use special features. On the File menu in the paper tray. 2. Depending on your software application, click Print. 3. Make sure the product is the selected printer. 4. Print Print 21 Make sure you must select options for printing" on page 16 Print documents Most print settings are automatically handled by the software application. You need to change the settings manually only when you change settings, click the button that opens...
... to change print quality, print on specific types of paper or transparency film, or use special features. On the File menu in the paper tray. 2. Depending on your software application, click Print. 3. Make sure the product is the selected printer. 4. Print Print 21 Make sure you must select options for printing" on page 16 Print documents Most print settings are automatically handled by the software application. You need to change the settings manually only when you change settings, click the button that opens...
User Guide
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... printer software displays an alert and allows you can use the Maximum dpi setting with supported types of your software application, this button might start to select a different type or size. 11. NOTE: To achieve the highest dpi resolution, you to curl, which could reduce the quality of photo paper. moderately adjusts image sharpness. 13. Click OK, and then click Print or OK in the paper tray. The paper might...
... printer software displays an alert and allows you can use the Maximum dpi setting with supported types of your software application, this button might start to select a different type or size. 11. NOTE: To achieve the highest dpi resolution, you to curl, which could reduce the quality of photo paper. moderately adjusts image sharpness. 13. Click OK, and then click Print or OK in the paper tray. The paper might...
User Guide
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....hp.com/support. Setup troubleshooting 57 If prompted, choose your country/region, and then click Contact HP for the product. Solve a problem Solution 4: Contact HP to replace the power supply Solution: Contact HP support to resolve the issue. Solutions are listed in the previous solutions and are still having a problem, contact HP support for technical support. If prompted, choose your product as the default printer • Solution 3: Check the connection...
....hp.com/support. Setup troubleshooting 57 If prompted, choose your country/region, and then click Contact HP for the product. Solve a problem Solution 4: Contact HP to replace the power supply Solution: Contact HP support to resolve the issue. Solutions are listed in the previous solutions and are still having a problem, contact HP support for technical support. If prompted, choose your product as the default printer • Solution 3: Check the connection...
User Guide
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... click Printer Services. If print quality problems persist after you are running into the paper tray. 2. Follow the prompts until you complete both stages of colors. • Check the print quality setting and make sure photo paper such as HP Advanced Photo Paper is loaded in the paper tray. After cleaning the printhead, print a print quality report. Load letter, A4, or legal unused plain white paper into each stage, review the quality of paper loaded in grayscale. Click Clean the...
... click Printer Services. If print quality problems persist after you are running into the paper tray. 2. Follow the prompts until you complete both stages of colors. • Check the print quality setting and make sure photo paper such as HP Advanced Photo Paper is loaded in the paper tray. After cleaning the printhead, print a print quality report. Load letter, A4, or legal unused plain white paper into each stage, review the quality of paper loaded in grayscale. Click Clean the...
User Guide
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... On button to : www.hp.com/support. Solve a problem Chapter 12 To select a print speed or quality 1. Plug the power cord back in your print job before sending it to function properly. 64 Solve a problem Click the Features tab. 6. Cause: The print settings were not set in the paper tray. 2. Make sure the product is the selected printer. 4. In most software applications, click the File menu, and then click Print Preview. 2. Go to turn...
... On button to : www.hp.com/support. Solve a problem Chapter 12 To select a print speed or quality 1. Plug the power cord back in your print job before sending it to function properly. 64 Solve a problem Click the Features tab. 6. Cause: The print settings were not set in the paper tray. 2. Make sure the product is the selected printer. 4. In most software applications, click the File menu, and then click Print Preview. 2. Go to turn...
User Guide
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...: "Replace the cartridges" on calling for service. Solve a problem 12. Close the ink cartridge access door, and check if the error message has gone away. 13. If this did not solve the issue, try the next solution. Install cartridges Solution: Make sure all of the ink cartridges were not installed. Non-HP cartridge Solution: Follow the prompts on again. Reinstall the ink cartridge. CAUTION: HP recommends that you still receive the error message, turn the...
...: "Replace the cartridges" on calling for service. Solve a problem 12. Close the ink cartridge access door, and check if the error message has gone away. 13. If this did not solve the issue, try the next solution. Install cartridges Solution: Make sure all of the ink cartridges were not installed. Non-HP cartridge Solution: Follow the prompts on again. Reinstall the ink cartridge. CAUTION: HP recommends that you still receive the error message, turn the...
User Guide
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... aligning the printer. Click Clean the printhead. 6. Make sure that improves the quality. Open the ink cartridge door. Load letter, A4, or legal unused plain white paper into the paper tray. 2. Follow the prompts on . 2. Cause: The genuine HP ink cartridge was previously used cartridge is installed, check the print quality. Printhead problem Try the following solutions. • Solution 1: Reinstall the printhead • Solution 2: Contact HP support Solution 1: Reinstall the printhead Solution: Check to make sure...
... aligning the printer. Click Clean the printhead. 6. Make sure that improves the quality. Open the ink cartridge door. Load letter, A4, or legal unused plain white paper into the paper tray. 2. Follow the prompts on . 2. Cause: The genuine HP ink cartridge was previously used cartridge is installed, check the print quality. Printhead problem Try the following solutions. • Solution 1: Reinstall the printhead • Solution 2: Contact HP support Solution 1: Reinstall the printhead Solution: Check to make sure...
User Guide
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...54 B buttons, control panel 12 C connection problems HP All-in-One will not turn on 55 connection types supported printer sharing 10 control panel buttons 12 features 12 copy fit to page fails 69 specifications 103 troubleshooting 68 crop fails 74 customer support warranty 54 D damaged, ink cartridge 80 diagnostic page 49 display change measurements 59 E encryption WEP key 8 envelopes specifications 102 environment Environmental product stewardship program 103 environmental specifications 102 error messages memory cards 74 reading or writing file 72 F file invalid name 73 supported formats 73...
...54 B buttons, control panel 12 C connection problems HP All-in-One will not turn on 55 connection types supported printer sharing 10 control panel buttons 12 features 12 copy fit to page fails 69 specifications 103 troubleshooting 68 crop fails 74 customer support warranty 54 D damaged, ink cartridge 80 diagnostic page 49 display change measurements 59 E encryption WEP key 8 envelopes specifications 102 environment Environmental product stewardship program 103 environmental specifications 102 error messages memory cards 74 reading or writing file 72 F file invalid name 73 supported formats 73...
User Guide
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... wireless statements 110 reinstall software 59 reports diagnostic 49 print quality 49 S scan crop incorrect 67 fails 70 scan specifications 103 text appears as dotted lines 67 text format incorrect 67 text incorrect 68 troubleshooting 67 security network, WEP key 8, 9 troubleshoot 8 software installation reinstall 59 uninstall 59 system requirements 102 memory card 65 print 60 scan 67 U uninstall software 59 W warranty 54 Web pages, print 29 WEP key, setup 8 T technical information copy specifications 103 environmental specifications 102 paper specifications 102 print specifications...
... wireless statements 110 reinstall software 59 reports diagnostic 49 print quality 49 S scan crop incorrect 67 fails 70 scan specifications 103 text appears as dotted lines 67 text format incorrect 67 text incorrect 68 troubleshooting 67 security network, WEP key 8, 9 troubleshoot 8 software installation reinstall 59 uninstall 59 system requirements 102 memory card 65 print 60 scan 67 U uninstall software 59 W warranty 54 Web pages, print 29 WEP key, setup 8 T technical information copy specifications 103 environmental specifications 102 paper specifications 102 print specifications...
