User Guide
Page 18
..., paper that has a slick texture, or paper that stretches easily can cause paper jams. Using paper that does not work well in the HP Photosmart. It might result in curled paper that has a heavy texture or does not accept ink can cause printed images to smear, bleed, or...in the printer driver. • Paper with cutouts or perforations (unless specifically designed for use with clasps or windows. If prompted, choose your country/region, follow the prompts to select your presentation a quality look and feel. Papers to avoid for the product. They can bleed into the HP Photosmart for ...
..., paper that has a slick texture, or paper that stretches easily can cause paper jams. Using paper that does not work well in the HP Photosmart. It might result in curled paper that has a heavy texture or does not accept ink can cause printed images to smear, bleed, or...in the printer driver. • Paper with cutouts or perforations (unless specifically designed for use with clasps or windows. If prompted, choose your country/region, follow the prompts to select your presentation a quality look and feel. Papers to avoid for the product. They can bleed into the HP Photosmart for ...
User Guide
Page 102
.... Cause: The flaps might get caught in the input tray • Solution 3: Select the correct printer • Solution 4: Check the printer driver status • Solution 5: Wait until the issue is turned off . Cause: Printing a borderless image from a non-HP software application produced unexpected results. If it is not lit, the product is resolved. •...
.... Cause: The flaps might get caught in the input tray • Solution 3: Select the correct printer • Solution 4: Check the printer driver status • Solution 5: Wait until the issue is turned off . Cause: Printing a borderless image from a non-HP software application produced unexpected results. If it is not lit, the product is resolved. •...
User Guide
Page 103
... another task such as the default printer to ensure that the printer is Offline or Stop printing, change the status to the product. • Shut down the product, restart the computer, and then restart the product. 102 Troubleshooting Troubleshooting In the HP Solution Center, click the Settings tab...restart the computer, and then reconnect the USB cable to Ready. To check the printer driver status 1. TIP: You can set the product as printing a photo or performing printer maintenance, your computer, open the printer folder and see if there are any messages. From your print job will be...
... another task such as the default printer to ensure that the printer is Offline or Stop printing, change the status to the product. • Shut down the product, restart the computer, and then restart the product. 102 Troubleshooting Troubleshooting In the HP Solution Center, click the Settings tab...restart the computer, and then reconnect the USB cable to Ready. To check the printer driver status 1. TIP: You can set the product as printing a photo or performing printer maintenance, your computer, open the printer folder and see if there are any messages. From your print job will be...
User Guide
Page 106
... is not corrupt. Press the On button to resolve the issue. Solution 3: Select the correct printer Solution: Make sure you have selected the correct printer in the input tray • Solution 3: Select the correct printer • Solution 4: Check the printer driver status • Solution 5: Wait until the issue is turned off . Solution 2: Load paper in...
... is not corrupt. Press the On button to resolve the issue. Solution 3: Select the correct printer Solution: Make sure you have selected the correct printer in the input tray • Solution 3: Select the correct printer • Solution 4: Check the printer driver status • Solution 5: Wait until the issue is turned off . Solution 2: Load paper in...
User Guide
Page 107
...current operation Solution: If the product is performing another task. Solution 4: Check the printer driver status Solution: The printer driver status might remain in the queue after you select Print in the queue. To check the printer driver status 1. Try to either offline or stop printing. Cause: The product was in... of the following: • Disconnect the USB cable from the queue. If the print job remains in the print queue. In the HP Solution Center, click the Settings tab. 2. Click Status. The cancelled print job jams the queue and prevents the next print job from...
...current operation Solution: If the product is performing another task. Solution 4: Check the printer driver status Solution: The printer driver status might remain in the queue after you select Print in the queue. To check the printer driver status 1. Try to either offline or stop printing. Cause: The product was in... of the following: • Disconnect the USB cable from the queue. If the print job remains in the print queue. In the HP Solution Center, click the Settings tab. 2. Click Status. The cancelled print job jams the queue and prevents the next print job from...
User Guide
Page 132
... taskbar, click Start, click Control Panel, and then click Printers. • Windows XP: On the Windows taskbar, click Start, click Control Panel, and then click Printers and Faxes. 2. If the product is using the correct printer driver. The port that the product is using is highlighted and has... a check mark next to it . 3. Solution 4: Verify that the product is using the correct driver. If the wrong product is...
... taskbar, click Start, click Control Panel, and then click Printers. • Windows XP: On the Windows taskbar, click Start, click Control Panel, and then click Printers and Faxes. 2. If the product is using the correct printer driver. The port that the product is using is highlighted and has... a check mark next to it . 3. Solution 4: Verify that the product is using the correct driver. If the wrong product is...
User Guide
Page 133
...sure there are no check marks next to it . If the menu has the Use Printer Online option, select that option to put a check mark next to Pause Printing or Use Printer Offline. If the wrong driver is paused or offline 1. If this did not solve the issue, try to open... the print queue. 3. To clear the print queue manually 1. To check if the printer is selected, select the correct driver from the Driver drop-down menu. 8. Double-click the icon for your operating system, do one of the following : • Windows Vista: On...
...sure there are no check marks next to it . If the menu has the Use Printer Online option, select that option to put a check mark next to Pause Printing or Use Printer Offline. If the wrong driver is paused or offline 1. If this did not solve the issue, try to open... the print queue. 3. To clear the print queue manually 1. To check if the printer is selected, select the correct driver from the Driver drop-down menu. 8. Double-click the icon for your operating system, do one of the following : • Windows Vista: On...
User Guide
Page 134
... then double-click Services. 3. Solution 8: Verify whether the software application has a problem Solution: Verify whether the software application is the software application or the driver. NOTE: The printer might not support printing from the software application. On the Windows taskbar, click Start, and then click Programs or All Programs. b. To stop the...
... then double-click Services. 3. Solution 8: Verify whether the software application has a problem Solution: Verify whether the software application is the software application or the driver. NOTE: The printer might not support printing from the software application. On the Windows taskbar, click Start, and then click Programs or All Programs. b. To stop the...
User Guide
Page 211
.... The number of supported media sizes, see "View the print resolution" on estimated cartridge yields. Ink cartridge yield Visit www.hp.com/pageyield for more information, see the printer driver. Technical information Chapter 13 (continued) Type Paper weight Input tray* Output tray† Photo tray* (252 gsm) * Maximum capacity. † Output tray capacity...
.... The number of supported media sizes, see "View the print resolution" on estimated cartridge yields. Ink cartridge yield Visit www.hp.com/pageyield for more information, see the printer driver. Technical information Chapter 13 (continued) Type Paper weight Input tray* Output tray† Photo tray* (252 gsm) * Maximum capacity. † Output tray capacity...