Setup Guide
Page 11
...have two options for connecting the HP All-in-One to your wireless router into SecureEasySetup mode. If the connection is likely that came with the wireless router for additional setup information. IMPORTANT: Use this method only if you have problems connecting to the network, see ...the Select Network Name screen, it is successful, go to Option A: SecureEasySetup in -One • 11 d Press to complete the network setup. IMPORTANT: You may ...
...have two options for connecting the HP All-in-One to your wireless router into SecureEasySetup mode. If the connection is likely that came with the wireless router for additional setup information. IMPORTANT: Use this method only if you have problems connecting to the network, see ...the Select Network Name screen, it is successful, go to Option A: SecureEasySetup in -One • 11 d Press to complete the network setup. IMPORTANT: You may ...
Setup Guide
Page 12
... network. HP Photosmart C7100 All-in-One series Basics Guide If you cannot continue with the strongest signal appears first. The Network Menu appears. Network Name (also called SSID WEP key/WPA Passphrase (if needed IMPORTANT: If you do not know this information, you have problems connecting to... step C3. 12 • HP All-in -One. In a few moments, a list of the network that you wrote down earlier, and then press OK. •...
... network. HP Photosmart C7100 All-in-One series Basics Guide If you cannot continue with the strongest signal appears first. The Network Menu appears. Network Name (also called SSID WEP key/WPA Passphrase (if needed IMPORTANT: If you do not know this information, you have problems connecting to... step C3. 12 • HP All-in -One. In a few moments, a list of the network that you wrote down earlier, and then press OK. •...
Setup Guide
Page 14
...on. Check all connections. Load the paper again. Refer to Step 18 of this Setup Guide Troubleshooting Problem: A Paper Jam message appears. Unplug the USB cable, and then insert the HP All-in -One Windows CD. Action: Remove the back access door, and then gently pull out any paper. Refer ...to connect the USB cable. Refer to Section A. 14 • HP All-in again. Unplug the HP All-in-One and plug it in -One Make sure the USB cable is firmly attached. Problem: You did not see the screen prompting you choose the connection types between the network...
...on. Check all connections. Load the paper again. Refer to Step 18 of this Setup Guide Troubleshooting Problem: A Paper Jam message appears. Unplug the USB cable, and then insert the HP All-in -One Windows CD. Action: Remove the back access door, and then gently pull out any paper. Refer ...to connect the USB cable. Refer to Section A. 14 • HP All-in again. Unplug the HP All-in-One and plug it in -One Make sure the USB cable is firmly attached. Problem: You did not see the screen prompting you choose the connection types between the network...
Setup Guide
Page 15
..., and turn it back on how to www.hp.com/support. Check your firewall. Problem: The Printer Not Found message appears. Action: First make sure there are trying to the network. HP Photosmart C7100 All-in -One • 15 Put your connection type Section (B or C). HP All-in -One series Basics Guide See the Basics Guide for more...
..., and turn it back on how to www.hp.com/support. Check your firewall. Problem: The Printer Not Found message appears. Action: First make sure there are trying to the network. HP Photosmart C7100 All-in -One • 15 Put your connection type Section (B or C). HP All-in -One series Basics Guide See the Basics Guide for more...
Basics Guide
Page 10
Features include color effects, photo brightness, frames, and red-eye removal. Photosmart Express: Launches the Photosmart Express menu for more information. Attention light: Indicates a problem occurred. Direction pad: Allows you to the main screen. See the display for printing, saving, editing, and sharing ...can also use the HP Photosmart software (Windows) or the HP Photosmart Mac software (Mac) that you installed with the HP All-in to enlarge the image on . Press Photo Fix to turn the feature off and on the display. If you are zooming in -One overview (continued) ...
Features include color effects, photo brightness, frames, and red-eye removal. Photosmart Express: Launches the Photosmart Express menu for more information. Attention light: Indicates a problem occurred. Direction pad: Allows you to the main screen. See the display for printing, saving, editing, and sharing ...can also use the HP Photosmart software (Windows) or the HP Photosmart Mac software (Mac) that you installed with the HP All-in to enlarge the image on . Press Photo Fix to turn the feature off and on the display. If you are zooming in -One overview (continued) ...
Basics Guide
Page 11
... in this guide. ● HP Photosmart Software Tour (Windows) The HP Photosmart Software Tour is available from the HP website. Access the onscreen Help This guide describes a sampling of the features available, so you have problems during setup, see Troubleshooting in the.... The HP Photosmart Mac Help appears. 8 HP Photosmart C7100 All-in -One. In the Device Support area, click Onscreen Guide or Troubleshooting. - To access the HP Photosmart Software Help on features of the software included with your HP All-in-One and installing software. HP All-in-One overview Chapter...
... in this guide. ● HP Photosmart Software Tour (Windows) The HP Photosmart Software Tour is available from the HP website. Access the onscreen Help This guide describes a sampling of the features available, so you have problems during setup, see Troubleshooting in the.... The HP Photosmart Mac Help appears. 8 HP Photosmart C7100 All-in -One. In the Device Support area, click Onscreen Guide or Troubleshooting. - To access the HP Photosmart Software Help on features of the software included with your HP All-in-One and installing software. HP All-in-One overview Chapter...
Basics Guide
Page 30
...MAC) address that was connected to networking hardware for identification, including routers, switches, and other Ethernet-enabled device that appears on the problem, you register the MAC address of hardware have the same MAC address. Caution Be careful when manually assigning an IP address. You ...to the Embedded Web Server parameters. No two pieces of the Network Card or LAN Adapter that identifies the HP Allin-One. You can also work with any HP All-in-One connected to make an additional network available as part of a larger network. Status of the Media Access ...
...MAC) address that was connected to networking hardware for identification, including routers, switches, and other Ethernet-enabled device that appears on the problem, you register the MAC address of hardware have the same MAC address. Caution Be careful when manually assigning an IP address. You ...to the Embedded Web Server parameters. No two pieces of the Network Card or LAN Adapter that identifies the HP Allin-One. You can also work with any HP All-in-One connected to make an additional network available as part of a larger network. Status of the Media Access ...
Basics Guide
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...the same phone number you send and receive e-mail messages on the HP All-in -One. Do you subscribe to select your fax calls. Chapter 3 and another phone cord, you might experience problems sending and receiving faxes. Please continue answering questions. 5. Please continue ...HP All-in-One? ❑ Yes, I receive voice calls. ❑ No. Select your home or office setup is not described in this section, set up modem. ❑ No. Note If your fax setup case Now that follow. Make sure you have a computer dial-up the HP All-in the table. Fax setup 36 HP Photosmart C7100...
...the same phone number you send and receive e-mail messages on the HP All-in -One. Do you subscribe to select your fax calls. Chapter 3 and another phone cord, you might experience problems sending and receiving faxes. Please continue answering questions. 5. Please continue ...HP All-in-One? ❑ Yes, I receive voice calls. ❑ No. Select your home or office setup is not described in this section, set up modem. ❑ No. Note If your fax setup case Now that follow. Make sure you have a computer dial-up the HP All-in the table. Fax setup 36 HP Photosmart C7100...
Basics Guide
Page 44
... for multiple purposes; Note Some ISDN systems allow you to the port that the terminal adapter is different from the phone cords you might have problems when connected to "off the call -waiting tone that came with your PBX phone system for instructions on " by default. For example, you... to send or receive faxes with any fax transmission, and you are using either a PBX or an ISDN converter/terminal adaptor, connect the HP All-in-One to configure the ports for specific phone equipment. This special phone cord is set the call waiting tone will not be labeled "multicombi" or...
... for multiple purposes; Note Some ISDN systems allow you to the port that the terminal adapter is different from the phone cords you might have problems when connected to "off the call -waiting tone that came with your PBX phone system for instructions on " by default. For example, you... to send or receive faxes with any fax transmission, and you are using either a PBX or an ISDN converter/terminal adaptor, connect the HP All-in-One to configure the ports for specific phone equipment. This special phone cord is set the call waiting tone will not be labeled "multicombi" or...
Basics Guide
Page 58
... setting up the fax header from the control panel 1. HP recommends that you set up properly for more information on the top of the test. Press to verify the settings are still having problems faxing, check the fax settings listed in -One and to make sure it is connected to fix any... on how to highlight Run Fax Test, and then press OK. If necessary, resolve any problems found and rerun the test. Fax setup Basics Guide 55 Set up the fax report from the HP All-in -One for faxing according to your particular home or office setup instructions. 2. Press to highlight Tools...
... setting up the fax header from the control panel 1. HP recommends that you set up properly for more information on the top of the test. Press to verify the settings are still having problems faxing, check the fax settings listed in -One and to make sure it is connected to fix any... on how to highlight Run Fax Test, and then press OK. If necessary, resolve any problems found and rerun the test. Fax setup Basics Guide 55 Set up the fax report from the HP All-in -One for faxing according to your particular home or office setup instructions. 2. Press to highlight Tools...
Basics Guide
Page 74
... cartridge into the slot that has the same shaped icon and color as the one you are replaced. If you still have print quality problems after aligning and cleaning, contact HP customer support. If print quality problems persist after aligning the printer, try cleaning the print head. Remove the new ink cartridge from its packaging...
... cartridge into the slot that has the same shaped icon and color as the one you are replaced. If you still have print quality problems after aligning and cleaning, contact HP customer support. If print quality problems persist after aligning the printer, try cleaning the print head. Remove the new ink cartridge from its packaging...
Basics Guide
Page 78
...turn the device off. Follow the onscreen instructions. 4. After the software is switched to solve any problems you might encounter while setting up the HP All-in an appliance that you plugged the HP All-in -One CD-ROM into a grounded power outlet, surge protector, or power strip. 1 Power connection 2...is not properly connected to both the HP All-in -One is on Cause The HP All-in -One and the power source. Basics Guide 75 If not, then there might be a problem with the HP All-in-One. To uninstall from the power outlet and contact HP. Follow the onscreen instructions and the...
...turn the device off. Follow the onscreen instructions. 4. After the software is switched to solve any problems you might encounter while setting up the HP All-in an appliance that you plugged the HP All-in -One CD-ROM into a grounded power outlet, surge protector, or power strip. 1 Power connection 2...is not properly connected to both the HP All-in -One is on Cause The HP All-in -One and the power source. Basics Guide 75 If not, then there might be a problem with the HP All-in-One. To uninstall from the power outlet and contact HP. Follow the onscreen instructions and the...
Basics Guide
Page 79
... 8. Solution You must first install the software that the printer alignment failed Cause The incorrect type of paper is straightforward. To set your computer. Press to any time from the Preferences menu. I am having problems using the HP All-in-One with text on it or, certain recycled paper). During ...can connect to scroll through the countries/regions. Once you want to the HP All-in-One with a USB cable is loaded in the input tray (for technical support. 76 HP Photosmart C7100 All-in-One series Simply plug one end of the USB cable into the back of your computer and the ...
... 8. Solution You must first install the software that the printer alignment failed Cause The incorrect type of paper is straightforward. To set your computer. Press to any time from the Preferences menu. I am having problems using the HP All-in-One with text on it or, certain recycled paper). During ...can connect to scroll through the countries/regions. Once you want to the HP All-in-One with a USB cable is loaded in the input tray (for technical support. 76 HP Photosmart C7100 All-in-One series Simply plug one end of the USB cable into the back of your computer and the ...
Basics Guide
Page 80
...or blocked print head assembly error message appears on the display about the error. Press the On button to the HP All-in -One and computer are not communicating with one or more detailed information, check the report to Correct Port on Fax" test failed ● The "Using ...ink cartridges are showing in -One might experience problems when sending faxes, receiving faxes, or both. Troubleshooting and support The HP All-in-One does not print Cause The HP All-in -One and plugged into a power outlet. Cause The HP All-in the device. If the HP All-inOne is firmly connected to...
...or blocked print head assembly error message appears on the display about the error. Press the On button to the HP All-in -One and computer are not communicating with one or more detailed information, check the report to Correct Port on Fax" test failed ● The "Using ...ink cartridges are showing in -One might experience problems when sending faxes, receiving faxes, or both. Troubleshooting and support The HP All-in-One does not print Cause The HP All-in -One and plugged into a power outlet. Cause The HP All-in the device. If the HP All-inOne is firmly connected to...
Basics Guide
Page 81
.... After you plug the power cord back in and turn the power on the back of the HP All-in -One, you might need to reset the date and time later, when you resolve any problems found, run the fax test again. ● Make sure you do ● Check the connection between the... phone cord to fail and you plug in the phone cord that came with the HP All-in-One 78 HP Photosmart C7100 All-in this section. If the Fax Hardware Test continues to connect from the back of the HP All-in-One. 1 Telephone wall jack 2 Use the phone cord supplied in the box with the...
.... After you plug the power cord back in and turn the power on the back of the HP All-in -One, you might need to reset the date and time later, when you resolve any problems found, run the fax test again. ● Make sure you do ● Check the connection between the... phone cord to fail and you plug in the phone cord that came with the HP All-in-One 78 HP Photosmart C7100 All-in this section. If the Fax Hardware Test continues to connect from the back of the HP All-in-One. 1 Telephone wall jack 2 Use the phone cord supplied in the box with the...
Basics Guide
Page 82
... Guide 79 The "Using Correct Type of the HP All-in-One 1 Telephone wall jack 2 Use the phone cord supplied in the box with the HP All-in -One. Troubleshooting and support ● If you are using a phone splitter, this can cause faxing problems. (A splitter is a two-cord connector that ...plugs into a telephone wall jack.) Try removing the splitter and connecting the HP All-in-One directly to the telephone wall jack. ● Try connecting a working phone and ...
... Guide 79 The "Using Correct Type of the HP All-in-One 1 Telephone wall jack 2 Use the phone cord supplied in the box with the HP All-in -One. Troubleshooting and support ● If you are using a phone splitter, this can cause faxing problems. (A splitter is a two-cord connector that ...plugs into a telephone wall jack.) Try removing the splitter and connecting the HP All-in-One directly to the telephone wall jack. ● Try connecting a working phone and ...
Basics Guide
Page 83
... as shown below. 1 Telephone wall jack 2 Phone cord supplied in the box with the HP All-in-One 80 HP Photosmart C7100 All-in-One series Troubleshooting and support Chapter 5 labeled 1-LINE on the back of the HP All-in-One. 1 Telephone wall jack 2 Use the phone cord supplied in the box with the... cord to the telephone wall jack that you have correctly connected the HP All-in-One to your telephone company and have them back one or more pieces of equipment is causing a problem, disconnect everything except the HP All-in-One from the phone line, and then run the test again. Using...
... as shown below. 1 Telephone wall jack 2 Phone cord supplied in the box with the HP All-in-One 80 HP Photosmart C7100 All-in-One series Troubleshooting and support Chapter 5 labeled 1-LINE on the back of the HP All-in-One. 1 Telephone wall jack 2 Use the phone cord supplied in the box with the... cord to the telephone wall jack that you have correctly connected the HP All-in-One to your telephone company and have them back one or more pieces of equipment is causing a problem, disconnect everything except the HP All-in-One from the phone line, and then run the test again. Using...
Basics Guide
Page 84
... to the line and listen for digital phones. If the Fax Line Condition Test fails without the other equipment is causing a problem, disconnect everything except the HP All-in -One is ready for digital phones. Solution Follow the instructions in this guide to send or receive faxes. Try sending or receiving a...continues to make sure the phone cord is secure. ● Make sure you have on the back of the HP All-in-One. ● Other equipment, which piece of the equipment is causing problems; If you do not hear a normal sounding dial tone, it might be a phone line set incorrectly, the...
... to the line and listen for digital phones. If the Fax Line Condition Test fails without the other equipment is causing a problem, disconnect everything except the HP All-in -One is ready for digital phones. Solution Follow the instructions in this guide to send or receive faxes. Try sending or receiving a...continues to make sure the phone cord is secure. ● Make sure you have on the back of the HP All-in-One. ● Other equipment, which piece of the equipment is causing problems; If you do not hear a normal sounding dial tone, it might be a phone line set incorrectly, the...
Basics Guide
Page 85
... to fix the problem. The HP All-in-One prints a report with the HP All-in -One and plugged into the wrong port. If the test fails, review the report for information on the HP All-inOne. Press...One, including: Argentina, Australia, Brazil, Canada, Chile, China, Colombia, Greece, India, Indonesia, Ireland, Japan, Korea, Latin America, Malaysia, Mexico, Philippines, Poland, Portugal, Russia, Saudi Arabia, Singapore, Spain, Taiwan, Thailand, USA, Venezuela, and Vietnam. Make sure you might already have in your telephone wall jack, as shown below . 82 HP Photosmart C7100 All-in -One...
... to fix the problem. The HP All-in-One prints a report with the HP All-in -One and plugged into the wrong port. If the test fails, review the report for information on the HP All-inOne. Press...One, including: Argentina, Australia, Brazil, Canada, Chile, China, Colombia, Greece, India, Indonesia, Ireland, Japan, Korea, Latin America, Malaysia, Mexico, Philippines, Poland, Portugal, Russia, Saudi Arabia, Singapore, Spain, Taiwan, Thailand, USA, Venezuela, and Vietnam. Make sure you might already have in your telephone wall jack, as shown below . 82 HP Photosmart C7100 All-in -One...
Basics Guide
Page 86
If the HP All-in-One came with the HP All-in -One and check for a dial tone. Use the 2-EXT port to connect to any additional equipment and services that came with a 2-wire phone cord adaptor, you can cause faxing problems. Solution If the failure was due to noise on the phone line, contact... the sender to have correctly connected the HP All-in-One to the telephone wall jack, and correctly connected any other equipment, such as an...
If the HP All-in-One came with the HP All-in -One and check for a dial tone. Use the 2-EXT port to connect to any additional equipment and services that came with a 2-wire phone cord adaptor, you can cause faxing problems. Solution If the failure was due to noise on the phone line, contact... the sender to have correctly connected the HP All-in-One to the telephone wall jack, and correctly connected any other equipment, such as an...