Basic Guide
Page 29
...guide. Uninstall the software (if you have the installation CD, you can download the software from your software. Make sure to the computer until after you disconnect the product before prompted by the software installation screen. To uninstall and reinstall the software 1. Follow the ...the Setup program. Select HP Photosmart All-In-One Driver Software, and then click Change/Remove. When the software installation is properly installed, double-click the HP Solution Center icon on the computer. To verify that the software is complete, the HP Digital Imaging Monitor icon...
...guide. Uninstall the software (if you have the installation CD, you can download the software from your software. Make sure to the computer until after you disconnect the product before prompted by the software installation screen. To uninstall and reinstall the software 1. Follow the ...the Setup program. Select HP Photosmart All-In-One Driver Software, and then click Change/Remove. When the software installation is properly installed, double-click the HP Solution Center icon on the computer. To verify that the software is complete, the HP Digital Imaging Monitor icon...
User Guide
Page 152
...ROM drive and then start the Setup program. Network troubleshooting This section addresses problems you can download the software from www.hp.com/support. 7. When the software installation is complete, the HP Digital Imaging Monitor icon appears in the Start Here guide that came with the most likely ... issue is unable to discover the product Try the following topics: • The computer is unable to discover the product • The Printer not Found screen appears during installation The computer is resolved. • Solution 1: Check the cable connection • Solution 2: Check the...
...ROM drive and then start the Setup program. Network troubleshooting This section addresses problems you can download the software from www.hp.com/support. 7. When the software installation is complete, the HP Digital Imaging Monitor icon appears in the Start Here guide that came with the most likely ... issue is unable to discover the product Try the following topics: • The computer is unable to discover the product • The Printer not Found screen appears during installation The computer is resolved. • Solution 1: Check the cable connection • Solution 2: Check the...
User Guide
Page 213
...the steps for your product (such as Make Copies) do not appear, your hard drive. Follow the onscreen instructions. 4. Select HP Photosmart All-In-One Driver Software, and then click Change/ Remove. On the Windows taskbar, click Start, Settings, Control Panel (or just Control Panel). 2.... Acquisition (WIA) • Solution 8: Disable the Lexbces service • Solution 9: Run the Scan Diagnostic Utility • Solution 10: Download and install the unexpected internal error and communications failure patch • Solution 11: Check the USB chipset and controller • Solution 12:...
...the steps for your product (such as Make Copies) do not appear, your hard drive. Follow the onscreen instructions. 4. Select HP Photosmart All-In-One Driver Software, and then click Change/ Remove. On the Windows taskbar, click Start, Settings, Control Panel (or just Control Panel). 2.... Acquisition (WIA) • Solution 8: Disable the Lexbces service • Solution 9: Run the Scan Diagnostic Utility • Solution 10: Download and install the unexpected internal error and communications failure patch • Solution 11: Check the USB chipset and controller • Solution 12:...
User Guide
Page 214
...Windows Device Manager. Wait a few seconds, and then reconnect the cable. Errors 211 Troubleshooting Cause: The software installation was not complete. Click the Hardware tab, and then click Device Manager. 3. Click USB Composite Device...Plug and Play). If these steps do not resolve the problem, try to occur. After you can download the software from the product. 6. This might appear. 7. On the Windows taskbar, click Start, right-click ... the USB cable from www.hp.com/support. 7. Click Next through all of the screens that came with the product. 6.
...Windows Device Manager. Wait a few seconds, and then reconnect the cable. Errors 211 Troubleshooting Cause: The software installation was not complete. Click the Hardware tab, and then click Device Manager. 3. Click USB Composite Device...Plug and Play). If these steps do not resolve the problem, try to occur. After you can download the software from the product. 6. This might appear. 7. On the Windows taskbar, click Start, right-click ... the USB cable from www.hp.com/support. 7. Click Next through all of the screens that came with the product. 6.
User Guide
Page 221
... an error condition is identified with any of compatibility issues with a Fix button to the Utility section and download the HP Scan diagnostic utility. 6. Cause: You needed to : www.hp.com and click Software and driver downloads. 2. Go to install the unexpected internal error and communications failure patch. Cause: There was a problem with the product...
... an error condition is identified with any of compatibility issues with a Fix button to the Utility section and download the HP Scan diagnostic utility. 6. Cause: You needed to : www.hp.com and click Software and driver downloads. 2. Go to install the unexpected internal error and communications failure patch. Cause: There was a problem with the product...
User Guide
Page 226
...j. b. Select the appropriate check boxes to remove, click OK. 5. After selecting the components to remove the unnecessary components. Insert software CD into the CD-ROM drive of components to delete temporary files and folders. Try using the product again. i. After the computer...automatically, from your temporary folder • Deleting files created by doing the following: • Deleting temporary Internet files • Deleting downloaded program files • Emptying the Recycle Bin • Deleting files from the Windows Start menu, click Start Search (or Run). On...
...j. b. Select the appropriate check boxes to remove, click OK. 5. After selecting the components to remove the unnecessary components. Insert software CD into the CD-ROM drive of components to delete temporary files and folders. Try using the product again. i. After the computer...automatically, from your temporary folder • Deleting files created by doing the following: • Deleting temporary Internet files • Deleting downloaded program files • Emptying the Recycle Bin • Deleting files from the Windows Start menu, click Start Search (or Run). On...