Reference Guide
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... you can use the general directions below. To access the Electronic Help • Windows: Click Start > All Programs > HP > Photosmart C��4�7�0�0����s��e��r��i�e�s > Help. •...information can connect the HP Photosmart to more than one computer on a small network of your product information. Once you have set up the HP Photosmart on the network you will automatically discover the product on product features and troubleshooting. Electronic Help includes ...
... you can use the general directions below. To access the Electronic Help • Windows: Click Start > All Programs > HP > Photosmart C��4�7�0�0����s��e��r��i�e�s > Help. •...information can connect the HP Photosmart to more than one computer on a small network of your product information. Once you have set up the HP Photosmart on the network you will automatically discover the product on product features and troubleshooting. Electronic Help includes ...
Reference Guide
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...On button again during this time, you are using a power strip, make sure the outlet is not selected as the default printer, right-click the printer icon and choose "Set as your default printing device: • Windows Vista: On the Windows taskbar, click Start, click ...5. Temporarily disable any software firewall and close any anti-virus software. After the installation finishes, restart the computer. English Troubleshooting Setup Troubleshooting If the HP Photosmart does not turn on the product. 3. Plug in the computer's CD-ROM drive, then follow the onscreen instructions to : www...
...On button again during this time, you are using a power strip, make sure the outlet is not selected as the default printer, right-click the printer icon and choose "Set as your default printing device: • Windows Vista: On the Windows taskbar, click Start, click ...5. Temporarily disable any software firewall and close any anti-virus software. After the installation finishes, restart the computer. English Troubleshooting Setup Troubleshooting If the HP Photosmart does not turn on the product. 3. Plug in the computer's CD-ROM drive, then follow the onscreen instructions to : www...
Reference Guide
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...problems you might encounter when setting up a network connection. Double-click HP Uninstaller. Network Troubleshooting Use this section to Scan. 2. Press button next to Wireless Settings. 4. English Troubleshooting Mac If you are unable to print, uninstall and reinstall the software...not remove components that are shared by running the Wireless Network Test and following troubleshooting steps. On the desktop, open the CD and then double-click HP Installer. 3. Disconnect the HP Photosmart from your computer. 2. Follow the onscreen instructions. If you have a wireless...
...problems you might encounter when setting up a network connection. Double-click HP Uninstaller. Network Troubleshooting Use this section to Scan. 2. Press button next to Wireless Settings. 4. English Troubleshooting Mac If you are unable to print, uninstall and reinstall the software...not remove components that are shared by running the Wireless Network Test and following troubleshooting steps. On the desktop, open the CD and then double-click HP Installer. 3. Disconnect the HP Photosmart from your computer. 2. Follow the onscreen instructions. If you have a wireless...
Reference Guide
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...is connected to the same network to which the HP Photosmart is like being on your computer may be connected to your WPA encryption key incorrectly (if you are using the USB setup cable included in the computer CD-ROM drive. 2. English Troubleshooting Step 2: If you determined in Step 1 ...that the product is not connected to a network and this is the first time you are installing the product, you will need to disconnect the VPN to access the product over the network. An HP diagnostic runs automatically during...
...is connected to the same network to which the HP Photosmart is like being on your computer may be connected to your WPA encryption key incorrectly (if you are using the USB setup cable included in the computer CD-ROM drive. 2. English Troubleshooting Step 2: If you determined in Step 1 ...that the product is not connected to a network and this is the first time you are installing the product, you will need to disconnect the VPN to access the product over the network. An HP diagnostic runs automatically during...
Reference Guide
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... your firewall software to Scan. 2. Other network problems after software installation If the HP Photosmart has been successfully installed, and you have successfully installed the HP Photosmart Software on your firewall application after installation is complete. Make sure the following files are... option available during software installation, then click on in the exceptions list of the HP Photosmart from the network configuration report. 3. To run the Network Diagnostic tool. English Troubleshooting You can re-enable your computer, run the Network Diagnostic tool > In the ...
... your firewall software to Scan. 2. Other network problems after software installation If the HP Photosmart has been successfully installed, and you have successfully installed the HP Photosmart Software on your firewall application after installation is complete. Make sure the following files are... option available during software installation, then click on in the exceptions list of the HP Photosmart from the network configuration report. 3. To run the Network Diagnostic tool. English Troubleshooting You can re-enable your computer, run the Network Diagnostic tool > In the ...
Setup Guide for DV6 and PS C4780 Bundle
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... up and registering your Notebook. NOTE: For additional information or troubleshooting content please see the documentation that is a U.S. QUICK SETUP 1 Setup your modem, make sure you through setting up and setup one device at all times. • Disconnect power from the computer... defined by attaching a 2-pin adapter. SUP1263 © Copyright 2008 Hewlett-Packard Development Company, L.P. When the on your Printer Once the HP Wireless Solutions wizard prompts you to the Regulatory, Safety and Environmental Notices. The only warranties for Safety of your router. ...
... up and registering your Notebook. NOTE: For additional information or troubleshooting content please see the documentation that is a U.S. QUICK SETUP 1 Setup your modem, make sure you through setting up and setup one device at all times. • Disconnect power from the computer... defined by attaching a 2-pin adapter. SUP1263 © Copyright 2008 Hewlett-Packard Development Company, L.P. When the on your Printer Once the HP Wireless Solutions wizard prompts you to the Regulatory, Safety and Environmental Notices. The only warranties for Safety of your router. ...
User Guide
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Contents Contents 1 HP Photosmart C4700 series Help 3 2 Finish setting up the HP Photosmart Add the HP Photosmart to a network 5 Set up a USB connection ...10 3 Get to know the HP Photosmart Printer parts ...11 Control panel features ...12 4 How do I?...13 6 Print Print documents ...21 Print photos ... ...48 Order ink supplies ...50 Cartridge warranty information 51 12 Solve a problem HP support ...53 Setup troubleshooting ...54 Print troubleshooting ...60 Print quality troubleshooting ...64 Memory card troubleshooting 65 Copy troubleshooting ...67 Scan troubleshooting ...68 Errors ...69 1
Contents Contents 1 HP Photosmart C4700 series Help 3 2 Finish setting up the HP Photosmart Add the HP Photosmart to a network 5 Set up a USB connection ...10 3 Get to know the HP Photosmart Printer parts ...11 Control panel features ...12 4 How do I?...13 6 Print Print documents ...21 Print photos ... ...48 Order ink supplies ...50 Cartridge warranty information 51 12 Solve a problem HP support ...53 Setup troubleshooting ...54 Print troubleshooting ...60 Print quality troubleshooting ...64 Memory card troubleshooting 65 Copy troubleshooting ...67 Scan troubleshooting ...68 Errors ...69 1
User Guide
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... period One year of phone support is available in Europe, the Middle East, and Africa, go to www.hp.com/support. To determine the duration of phone support in North America, Asia Pacific, and Latin America (including Mexico). Solve a problem 12 Solve a problem This section contains the following information: • Product name (HP Photosmart C4700...
... period One year of phone support is available in Europe, the Middle East, and Africa, go to www.hp.com/support. To determine the duration of phone support in North America, Asia Pacific, and Latin America (including Mexico). Solve a problem 12 Solve a problem This section contains the following information: • Product name (HP Photosmart C4700...
User Guide
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...it ). Help may also be available at additional costs. Contact your HP dealer or call the support phone number for the HP Photosmart at the HP online support Web site: www.hp.com/support. Setup troubleshooting This section contains setup troubleshooting information for information about the extended service plans. Uninstall the software ... from the computer. 2. Go to the computer until prompted by the software installation screen. Turn off the product, wait one minute, then restart it. 5. CAUTION: Do not connect the USB cable to www.hp.com/support, select your computer. 4.
...it ). Help may also be available at additional costs. Contact your HP dealer or call the support phone number for the HP Photosmart at the HP online support Web site: www.hp.com/support. Setup troubleshooting This section contains setup troubleshooting information for information about the extended service plans. Uninstall the software ... from the computer. 2. Go to the computer until prompted by the software installation screen. Turn off the product, wait one minute, then restart it. 5. CAUTION: Do not connect the USB cable to www.hp.com/support, select your computer. 4.
User Guide
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...solution. If it is switched on but still does not work, then there might be a problem with the power cord or the power supply. Setup troubleshooting 55 If this did not solve the issue, try plugging the product directly into a power outlet, surge protector, or power strip. ...cord • Solution 2: Reset the product • Solution 3: Press the On button more slowly • Solution 4: Contact HP to replace the power supply • Solution 5: Contact HP support for service Solution 1: Check the power cord Solution: • Make sure you are using the power cord that you ...
...solution. If it is switched on but still does not work, then there might be a problem with the power cord or the power supply. Setup troubleshooting 55 If this did not solve the issue, try plugging the product directly into a power outlet, surge protector, or power strip. ...cord • Solution 2: Reset the product • Solution 3: Press the On button more slowly • Solution 4: Contact HP to replace the power supply • Solution 5: Contact HP support for service Solution 1: Check the power cord Solution: • Make sure you are using the power cord that you ...
User Guide
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...the product and computer Solution: Check the connection from the product to the default printer, but this product was not the default printer. Make sure the other end of the product. If the Setup troubleshooting 57 Cause: You sent the print job to your product to the product and... the remaining solutions until the issue is securely plugged into a USB port on the product • Solution 2: Set your product as the default printer Solution: Check your computer documentation to change your computer. Verify that the USB cable is resolved. • Solution 1: Press the On button to...
...the product and computer Solution: Check the connection from the product to the default printer, but this product was not the default printer. Make sure the other end of the product. If the Setup troubleshooting 57 Cause: You sent the print job to your product to the product and... the remaining solutions until the issue is securely plugged into a USB port on the product • Solution 2: Set your product as the default printer Solution: Check your computer documentation to change your computer. Verify that the USB cable is resolved. • Solution 1: Press the On button to...
User Guide
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... the product. Select HP Photosmart All-In-One Driver Software, and then click Change/ Remove. Do not connect the product to remove them properly using the uninstall utility provided when you have the installation CD, you disconnect the product before prompted by clicking Start, pointing to Programs or All Programs, HP, Photosmart C4700 series, and then...
... the product. Select HP Photosmart All-In-One Driver Software, and then click Change/ Remove. Do not connect the product to remove them properly using the uninstall utility provided when you have the installation CD, you disconnect the product before prompted by clicking Start, pointing to Programs or All Programs, HP, Photosmart C4700 series, and then...
User Guide
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... the issue is complete, the HP Digital Imaging Monitor icon appears in order, with HP printers to help you use genuine HP print cartridges. HP recommends that the software is properly installed, double-click the HP Solution Center icon on the desktop. Solutions are listed in the Windows system tray. Print troubleshooting Try the following solutions to...
... the issue is complete, the HP Digital Imaging Monitor icon appears in order, with HP printers to help you use genuine HP print cartridges. HP recommends that the software is properly installed, double-click the HP Solution Center icon on the desktop. Solutions are listed in the Windows system tray. Print troubleshooting Try the following solutions to...
User Guide
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...type that you are printing on page 18 Print troubleshooting 61 NOTE: Do not leave unused photo paper in the cartridges. For more information, see : "Load media" on is loaded at the edge of paper was incorrect or more than one type of paper from the paper tray, reload the... estimates for the product. Step 2: Load the stack of paper correctly Solution: Remove the stack of paper is flat. Solve a problem NOTE: HP cannot guarantee the quality or reliability of using a non-HP supply will not be covered under warranty. Printer service or repairs required as a result of non...
...type that you are printing on page 18 Print troubleshooting 61 NOTE: Do not leave unused photo paper in the cartridges. For more information, see : "Load media" on is loaded at the edge of paper was incorrect or more than one type of paper from the paper tray, reload the... estimates for the product. Step 2: Load the stack of paper correctly Solution: Remove the stack of paper is flat. Solve a problem NOTE: HP cannot guarantee the quality or reliability of using a non-HP supply will not be covered under warranty. Printer service or repairs required as a result of non...
User Guide
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...Options, Printer Setup, Printer, or Preferences. 5. If print quality still seems poor after you are three stages of cleaning if the print quality is set to two minutes, uses one sheet of... Click the button that opens the Properties dialog box. Click the Features tab. Print troubleshooting 63 The Printer Toolbox appears. 4. Click Clean the Print Cartridges. 6. There are printing a high-quality...the product. Or, check to see if advanced color settings such as HP Advanced Photo Paper is the selected printer. 4. You might be cleaned. After each other. On the File menu...
...Options, Printer Setup, Printer, or Preferences. 5. If print quality still seems poor after you are three stages of cleaning if the print quality is set to two minutes, uses one sheet of... Click the button that opens the Properties dialog box. Click the Features tab. Print troubleshooting 63 The Printer Toolbox appears. 4. Click Clean the Print Cartridges. 6. There are printing a high-quality...the product. Or, check to see if advanced color settings such as HP Advanced Photo Paper is the selected printer. 4. You might be cleaned. After each other. On the File menu...
User Guide
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...print job if the margins are not satisfactory, and then adjust the margins in the previous solutions and are still having a problem, contact HP support for service Solution: If you have inaccurate color Solution: For best photo color quality, do not allow printouts to solve these print...cord. Cause: You might need assistance to enable the product or software to the product. Cause: The product experienced an error. Print quality troubleshooting Use this section to stack on the product. To check your software application, see the documentation that came with the software. 3. For ...
...print job if the margins are not satisfactory, and then adjust the margins in the previous solutions and are still having a problem, contact HP support for service Solution: If you have inaccurate color Solution: For best photo color quality, do not allow printouts to solve these print...cord. Cause: You might need assistance to enable the product or software to the product. Cause: The product experienced an error. Print quality troubleshooting Use this section to stack on the product. To check your software application, see the documentation that came with the software. 3. For ...
User Guide
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...memory card was inserted backwards or upside down. Cause: Multiple memory cards were inserted in order, with the most likely solution first. Memory card troubleshooting Use this section to solve these memory card problems: • The product does not read the memory card • The photos on the...not transfer to my computer The product does not read the memory card Try the following solutions to resolve the problem. Memory card troubleshooting 65 If more than one memory card at a time. Solve a problem Cause: When printouts are facing the product, and then push the card forward ...
...memory card was inserted backwards or upside down. Cause: Multiple memory cards were inserted in order, with the most likely solution first. Memory card troubleshooting Use this section to solve these memory card problems: • The product does not read the memory card • The photos on the...not transfer to my computer The product does not read the memory card Try the following solutions to resolve the problem. Memory card troubleshooting 65 If more than one memory card at a time. Solve a problem Cause: When printouts are facing the product, and then push the card forward ...
User Guide
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...to make sure that the connection is active and the product is turned on setting up to the maximum percentage allowed by your model. Copy troubleshooting 67 product is connected to the computer through a wireless connection, make a large copy of a small original, scan the original into the... computer, resize the image in the HP scanning software, and then print a copy of the enlarged image. Copy troubleshooting Use this did not solve the issue, try the next solution. If this section to solve these copy problems:...
...to make sure that the connection is active and the product is turned on setting up to the maximum percentage allowed by your model. Copy troubleshooting 67 product is connected to the computer through a wireless connection, make a large copy of a small original, scan the original into the... computer, resize the image in the HP scanning software, and then print a copy of the enlarged image. Copy troubleshooting Use this did not solve the issue, try the next solution. If this section to solve these copy problems:...
User Guide
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...Scanned image shows dotted lines instead of text • Text format is incorrect • Text is incorrect or missing Scanned image is one of the image. Framed text is incorrectly cropped Solution: The autocropping feature in the software crops anything it detects on the back ... The product interprets anything that the scanned text layout and formatting are retained. If you scanned an original that you want. Scan troubleshooting Use this might have recognized the text. In the software, select the correct format so that is incorrect Solution: Some applications cannot...
...Scanned image shows dotted lines instead of text • Text format is incorrect • Text is incorrect or missing Scanned image is one of the image. Framed text is incorrectly cropped Solution: The autocropping feature in the software crops anything it detects on the back ... The product interprets anything that the scanned text layout and formatting are retained. If you scanned an original that you want. Scan troubleshooting Use this might have recognized the text. In the software, select the correct format so that is incorrect Solution: Some applications cannot...
User Guide
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... alignment failed 78 print cartridges 78 B buttons, control panel 12 C connection problems HP All-in-One will not turn on 55 connection types supported printer sharing 10 control panel buttons 12 features 12 copy fit to page fails 67 specifications 106 troubleshooting 67 crop fails 74 customer support warranty 54 F file invalid name 73...
... alignment failed 78 print cartridges 78 B buttons, control panel 12 C connection problems HP All-in-One will not turn on 55 connection types supported printer sharing 10 control panel buttons 12 features 12 copy fit to page fails 67 specifications 106 troubleshooting 67 crop fails 74 customer support warranty 54 F file invalid name 73...