Basic Guide
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... information...9 Manage your network settings...9 2 HP All-in-One overview The HP All-in-One at a glance 11 Control panel features...12 Find more information...13 Load paper...13 Avoid paper jams...15 Print a photo on photo paper...15 Scan an image...16 Replace the print cartridges...17 3 Troubleshooting and support Uninstall and reinstall the...
... information...9 Manage your network settings...9 2 HP All-in-One overview The HP All-in-One at a glance 11 Control panel features...12 Find more information...13 Load paper...13 Avoid paper jams...15 Print a photo on photo paper...15 Scan an image...16 Replace the print cartridges...17 3 Troubleshooting and support Uninstall and reinstall the...
Basic Guide
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...wireless network connection. NOTE: Use the instructions in this is called an infrastructure network. "Change the HP All-in -One on page 9 Find troubleshooting information. "Manage your wireless network, HP recommends you now want to: See this section: Connect to a wireless network with a USB connection,...the other network elements. "Network troubleshooting" on page 23 Set up the HP All-in-One on an integrated wireless (WLAN 802.11) network" on page 7 Change the HP All-in -One with a wireless router (infrastructure). "Set up the HP All-in -One from a USB connection to a...
...wireless network connection. NOTE: Use the instructions in this is called an infrastructure network. "Change the HP All-in -One on page 9 Find troubleshooting information. "Manage your wireless network, HP recommends you now want to: See this section: Connect to a wireless network with a USB connection,...the other network elements. "Network troubleshooting" on page 23 Set up the HP All-in-One on an integrated wireless (WLAN 802.11) network" on page 7 Change the HP All-in -One with a wireless router (infrastructure). "Set up the HP All-in -One from a USB connection to a...
Basic Guide
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.... You can access many HP All-in -One. NOTE: This guide introduces basic operations and troubleshooting, as well as provides information for contacting HP support and ordering supplies. The onscreen Help details the full range of features and functions, including use of the HP Photosmart Software that came with the HP All-in -One functions directly from a memory...
.... You can access many HP All-in -One. NOTE: This guide introduces basic operations and troubleshooting, as well as provides information for contacting HP support and ordering supplies. The onscreen Help details the full range of features and functions, including use of the HP Photosmart Software that came with the HP All-in -One functions directly from a memory...
Basic Guide
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... the Scan/Reprint menu. HP All-in-One overview Find more information, see "Troubleshooting and support" on features of resources, both printed and onscreen, provide information about setting up your HP All-in-One that are only available using the HP All-in -One and installing software. Next, click the main menu and select Photosmart C4500 series. This Web...
... the Scan/Reprint menu. HP All-in-One overview Find more information, see "Troubleshooting and support" on features of resources, both printed and onscreen, provide information about setting up your HP All-in-One that are only available using the HP All-in -One and installing software. Next, click the main menu and select Photosmart C4500 series. This Web...
Basic Guide
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... program does not appear, locate the setup.exe file on the desktop. Troubleshooting and support 20 Troubleshooting and support If the HP Solution Center shows the essential icons (Scan Picture and Scan Document), the software has been properly installed. Select HP Photosmart All-In-One Driver Software, and then click Change/Remove. Turn off the product...
... program does not appear, locate the setup.exe file on the desktop. Troubleshooting and support 20 Troubleshooting and support If the HP Solution Center shows the essential icons (Scan Picture and Scan Document), the software has been properly installed. Select HP Photosmart All-In-One Driver Software, and then click Change/Remove. Turn off the product...
Basic Guide
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... using a power strip, make sure the outlet is switched to on the product. Solution 5: Contact HP support for service Solution: If you have completed all of the steps provided in -One hardware. Cause: The product was not intended for the product to turn on Try the following solutions ...if there are still having a problem, contact HP support for the product. The product will not turn on. Cause: The product experienced an error. If this did not solve the issue, try the next solution. Setup troubleshooting Use this section to solve any problems you might not...
... using a power strip, make sure the outlet is switched to on the product. Solution 5: Contact HP support for service Solution: If you have completed all of the steps provided in -One hardware. Cause: The product was not intended for the product to turn on Try the following solutions ...if there are still having a problem, contact HP support for the product. The product will not turn on. Cause: The product experienced an error. If this did not solve the issue, try the next solution. Setup troubleshooting Use this section to solve any problems you might not...
Basic Guide
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... with the most likely solution first. Cause: There might have been a problem with the product before connecting the USB cable. Troubleshooting and support 22 Troubleshooting and support During installation, do not plug in the input tray. If the first solution does not solve the problem, continue...: The product might not have installed the software, plug one or more information on the product. For more of paper. Solution 1: Press the On button to be the default printer. Solution 2: Set your product as the default printer Solution: Use the system tools on your computer to change...
... with the most likely solution first. Cause: There might have been a problem with the product before connecting the USB cable. Troubleshooting and support 22 Troubleshooting and support During installation, do not plug in the input tray. If the first solution does not solve the problem, continue...: The product might not have installed the software, plug one or more information on the product. For more of paper. Solution 1: Press the On button to be the default printer. Solution 2: Set your product as the default printer Solution: Use the system tools on your computer to change...
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... software is detected, the printed test report will recover a network communication issue. 2. Network troubleshooting If you are encountering issues using your HP All-in-One over a network, try reconnecting the Ethernet cable to your computer, run the Network Diagnostic tool.... Troubleshooting and support Network troubleshooting 23 Sometimes, cycling the power will include recommendations that the computer is highlighted, and then press OK. Press the Wireless button on the HP Photosmart C4500 Allin-One series, follow the instructions given below: Double-click the HP Solution...
... software is detected, the printed test report will recover a network communication issue. 2. Network troubleshooting If you are encountering issues using your HP All-in-One over a network, try reconnecting the Ethernet cable to your computer, run the Network Diagnostic tool.... Troubleshooting and support Network troubleshooting 23 Sometimes, cycling the power will include recommendations that the computer is highlighted, and then press OK. Press the Wireless button on the HP Photosmart C4500 Allin-One series, follow the instructions given below: Double-click the HP Solution...
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...Assistant at the beginning of your computer is the network address assigned to the product by accessing the HP Photosmart C4500 Allin-One series home page. (The home page is highlighted, and then press OK. OR Windows XP: ...HP Photosmart C4500 All-in-One series home page After you can help in -One is connected to your network If your product is not connected to Not Connected. c. B: Check to your network, contact the person who set up a network. Chapter 3 To check a wireless connection 1. c. Follow the steps described in -One.) Troubleshooting and support 24 Troubleshooting...
...Assistant at the beginning of your computer is the network address assigned to the product by accessing the HP Photosmart C4500 Allin-One series home page. (The home page is highlighted, and then press OK. OR Windows XP: ...HP Photosmart C4500 All-in-One series home page After you can help in -One is connected to your network If your product is not connected to Not Connected. c. B: Check to your network, contact the person who set up a network. Chapter 3 To check a wireless connection 1. c. Follow the steps described in -One.) Troubleshooting and support 24 Troubleshooting...
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...Step 4: Make sure the product is online and ready To check the printer status 1. If you still cannot use the HP Photosmart C4500 All-in-One series even with HP products" on your operating system: • Windows XP: Click Start, ...HP Photosmart C4500 All-in-One series home page, try using the product over the network. Do one of the following , depending on page 8. Troubleshooting and support Network troubleshooting 25 If you can use the product after performing the steps above but are using the HP Photosmart C4500 All-in-One series (for additional troubleshooting...
...Step 4: Make sure the product is online and ready To check the printer status 1. If you still cannot use the HP Photosmart C4500 All-in-One series even with HP products" on your operating system: • Windows XP: Click Start, ...HP Photosmart C4500 All-in-One series home page, try using the product over the network. Do one of the following , depending on page 8. Troubleshooting and support Network troubleshooting 25 If you can use the product after performing the steps above but are using the HP Photosmart C4500 All-in-One series (for additional troubleshooting...
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... in the tab on the control panel to occur. 3. Call HP support. Chapter 3 3. After the service restarts, try using the product over the network, your network configuration or router. Print cartridge troubleshooting If you register the product 3. Check the documentation that might be...by product, country/region, and language. Support process If you have a problem with printing, you are experiencing problems with one of services, right click HP Network Devices Support, and then select Restart. 4. Scroll down the list of the print cartridges. For more information, see...
... in the tab on the control panel to occur. 3. Call HP support. Chapter 3 3. After the service restarts, try using the product over the network, your network configuration or router. Print cartridge troubleshooting If you register the product 3. Check the documentation that might be...by product, country/region, and language. Support process If you have a problem with printing, you are experiencing problems with one of services, right click HP Network Devices Support, and then select Restart. 4. Scroll down the list of the print cartridges. For more information, see...
User Guide
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... report...94 Clean the HP All-in-One...94 Turn off the HP All-in-One...96 12 Shop for ink supplies...97 13 Troubleshooting View the Readme file...99 Setup troubleshooting...99 Network troubleshooting...109 Paper jams...114 Print quality troubleshooting 115 Print troubleshooting...131 Memory card troubleshooting 144 Scan troubleshooting...149 Copy troubleshooting...153 Errors...159 14 HP warranty and support...
... report...94 Clean the HP All-in-One...94 Turn off the HP All-in-One...96 12 Shop for ink supplies...97 13 Troubleshooting View the Readme file...99 Setup troubleshooting...99 Network troubleshooting...109 Paper jams...114 Print quality troubleshooting 115 Print troubleshooting...131 Memory card troubleshooting 144 Scan troubleshooting...149 Copy troubleshooting...153 Errors...159 14 HP warranty and support...
User Guide
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... paper, insert a memory card, replace the print cartridges, and scan originals. www.hp.com/support HP Photosmart animations The HP Photosmart animations, located in the relevant sections of the HP All-in -One, including stepby-step instructions for troubleshooting information, or see "Troubleshooting" on the HP All-in -One. If you have Internet access, you have problems during setup, check the...
... paper, insert a memory card, replace the print cartridges, and scan originals. www.hp.com/support HP Photosmart animations The HP Photosmart animations, located in the relevant sections of the HP All-in -One, including stepby-step instructions for troubleshooting information, or see "Troubleshooting" on the HP All-in -One. If you have Internet access, you have problems during setup, check the...
User Guide
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... connection This section describes how to connect the HP All-in -One on an integrated wireless (WLAN 802.11) network" on the network. "Network troubleshooting" on page 18 Find troubleshooting information. If you now want to: See this... section if you use a wireless router or access point (802.11) to a network connection. To enable printer sharing on a Windows computer ▲ Refer to the user guide that came with your computer or see the Windows onscreen Help. "Set up the HP All-in-One...
... connection This section describes how to connect the HP All-in -One on an integrated wireless (WLAN 802.11) network" on the network. "Network troubleshooting" on page 18 Find troubleshooting information. If you now want to: See this... section if you use a wireless router or access point (802.11) to a network connection. To enable printer sharing on a Windows computer ▲ Refer to the user guide that came with your computer or see the Windows onscreen Help. "Set up the HP All-in-One...
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...the USB setup cable included in -One and the wireless radio on each computer that the HP All-in-One might have been shipped with your wireless router. To connect the product 1. Related topics • "Print the wireless network test" on page 19 • "Network troubleshooting" on page 109 • "...Connect to access the HP All-in the computer CD-...
...the USB setup cable included in -One and the wireless radio on each computer that the HP All-in-One might have been shipped with your wireless router. To connect the product 1. Related topics • "Print the wireless network test" on page 19 • "Network troubleshooting" on page 109 • "...Connect to access the HP All-in the computer CD-...
User Guide
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...any virus detection software. 2. Once the product connects successfully to more than one computer on a small network of the existing network. Related topics • "Print the wireless network test" on page 19 • "Network troubleshooting" on page 109 • "Connect to additional computers on a network... network You can connect the HP All-in-One to the network, install the software on the network. Once you are uppercase and lowercase. • Communication mode: Ad Hoc • Encryption: enabled Connect to a wireless ad hoc network The HP Photosmart Software CD and included USB ...
...any virus detection software. 2. Once the product connects successfully to more than one computer on a small network of the existing network. Related topics • "Print the wireless network test" on page 19 • "Network troubleshooting" on page 109 • "Connect to additional computers on a network... network You can connect the HP All-in-One to the network, install the software on the network. Once you are uppercase and lowercase. • Communication mode: Ad Hoc • Encryption: enabled Connect to a wireless ad hoc network The HP Photosmart Software CD and included USB ...
User Guide
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... the USB connection from the back of network management tasks. For more than one printer is correct. If more detailed instructions on connecting the HP All-in-One to a network, see: • "Set up the HP All-in-One on an integrated wireless (WLAN 802.11) network" on page 12 •...Follow the prompts to enable it again. 8. Related topics "Network troubleshooting" on page 109 Change the HP All-in-One from the control panel The HP All-in -One you have finished installing the software, the HP All-in -One. This includes printing the network settings, restoring the network defaults, ...
... the USB connection from the back of network management tasks. For more than one printer is correct. If more detailed instructions on connecting the HP All-in-One to a network, see: • "Set up the HP All-in-One on an integrated wireless (WLAN 802.11) network" on page 12 •...Follow the prompts to enable it again. 8. Related topics "Network troubleshooting" on page 109 Change the HP All-in-One from the control panel The HP All-in -One you have finished installing the software, the HP All-in -One. This includes printing the network settings, restoring the network defaults, ...
User Guide
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...this is no network connection. URL The IP address of the Media Access Control (MAC) address. 20 Connection information Related topics "Network troubleshooting" on the product. 2. By default, this URL when you might be asked to access the Embedded Web Server. Press the Wireless ..., depending on the network configuration page. Active connection type Network mode of the HP All-in-One: • Ready: The HP All-in-One is ready to receive or transmit data. • Offline: The HP All-in-One is highlighted, and then press OK. This section contains the following topics: ...
...this is no network connection. URL The IP address of the Media Access Control (MAC) address. 20 Connection information Related topics "Network troubleshooting" on the product. 2. By default, this URL when you might be asked to access the Embedded Web Server. Press the Wireless ..., depending on the network configuration page. Active connection type Network mode of the HP All-in-One: • Ready: The HP All-in-One is ready to receive or transmit data. • Offline: The HP All-in-One is highlighted, and then press OK. This section contains the following topics: ...
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...turned on your computer screen prompting you to access the print cartridges, it will not come apart or leave fibers. Maintain the HP All-in-One Work with the quality of the product. If you try cleaning the print cartridge contacts before replacing the affected print cartridge. CAUTION:... see "Print quality troubleshooting" on page 81 Clean the print cartridge contacts CAUTION: Do not clean the print cartridge contacts unless you are not docked safely when you continue to get repeated messages on . Make sure you get messages to two minutes, uses one to check the print...
...turned on your computer screen prompting you to access the print cartridges, it will not come apart or leave fibers. Maintain the HP All-in-One Work with the quality of the product. If you try cleaning the print cartridge contacts before replacing the affected print cartridge. CAUTION:... see "Print quality troubleshooting" on page 81 Clean the print cartridge contacts CAUTION: Do not clean the print cartridge contacts unless you are not docked safely when you continue to get repeated messages on . Make sure you get messages to two minutes, uses one to check the print...
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.... Reinstall the HP Photosmart software. Restart your computer before the HP Photosmart software is connected to the computer using a USB cable before the software installation screen prompts you to the Readme file for the product. Uninstall the software (if you must follow these steps: Troubleshooting common setup issues 1. Turn off the product, wait one minute, then...
.... Reinstall the HP Photosmart software. Restart your computer before the HP Photosmart software is connected to the computer using a USB cable before the software installation screen prompts you to the Readme file for the product. Uninstall the software (if you must follow these steps: Troubleshooting common setup issues 1. Turn off the product, wait one minute, then...