Full User Guide
Page 154
... provided with Windows Image Acquisition (WIA) • Solution 8: Disable the Lexbces service • Solution 9: Run the Scan Diagnostic Utility • Solution 10: Download and install the unexpected internal error and communications failure patch • Solution 11: Check the USB chipset and controller • Solution 12: Uninstall and then...NOTE: Before starting to scan again. Try each solution, try to troubleshoot, make a copy, see "Troubleshooting" on page 87 for more troubleshooting information. Select HP Photosmart All-In-One Driver Software, and then click Change/ Remove.
... provided with Windows Image Acquisition (WIA) • Solution 8: Disable the Lexbces service • Solution 9: Run the Scan Diagnostic Utility • Solution 10: Download and install the unexpected internal error and communications failure patch • Solution 11: Check the USB chipset and controller • Solution 12: Uninstall and then...NOTE: Before starting to scan again. Try each solution, try to troubleshoot, make a copy, see "Troubleshooting" on page 87 for more troubleshooting information. Select HP Photosmart All-In-One Driver Software, and then click Change/ Remove.
Full User Guide
Page 162
... has occurred error and other communication failures with a Fix button to the component. Go to scan. Try to : www.hp.com and click Software and driver downloads. 2. If this did not solve the issue, try the next solution. This can occur because of your product name and...To install the patch 1. Select the operating system of the HP software components, a red X is installed. 4. If an error condition is identified with your computer where the HP software is displayed next to correct the error conditions. To download and run the Scan Diagnostic utility to install it on the...
... has occurred error and other communication failures with a Fix button to the component. Go to scan. Try to : www.hp.com and click Software and driver downloads. 2. If this did not solve the issue, try the next solution. This can occur because of your product name and...To install the patch 1. Select the operating system of the HP software components, a red X is installed. 4. If an error condition is identified with your computer where the HP software is displayed next to correct the error conditions. To download and run the Scan Diagnostic utility to install it on the...
Full User Guide
Page 168
...; Deleting downloaded program files • Emptying the Recycle Bin • Deleting files from the Windows Start menu, click Start Search (or Run). Solutions are listed in order, with the most likely solution first. The software installation will start automatically. Install the software. In the...• Removing optional Windows components that the product is set as the default printer • Solution 5: Check if the printer is not assigned to resolve the issue. Cause: The software needed to remove the unnecessary components. Select the appropriate check boxes to be completely...
...; Deleting downloaded program files • Emptying the Recycle Bin • Deleting files from the Windows Start menu, click Start Search (or Run). Solutions are listed in order, with the most likely solution first. The software installation will start automatically. Install the software. In the...• Removing optional Windows components that the product is set as the default printer • Solution 5: Check if the printer is not assigned to resolve the issue. Cause: The software needed to remove the unnecessary components. Select the appropriate check boxes to be completely...
Basics Guide
Page 16
... you can download the software from the computer. 2. Disconnect the USB cable from www.hp.com/support. 7. 2 Troubleshooting and support This chapter contains troubleshooting information for installation and configuration issues, and some operational topics. Specific information is installed on the CD-ROM drive and double-click it. Select HP Photosmart All-In-One Driver Software, and then...
... you can download the software from the computer. 2. Disconnect the USB cable from www.hp.com/support. 7. 2 Troubleshooting and support This chapter contains troubleshooting information for installation and configuration issues, and some operational topics. Specific information is installed on the CD-ROM drive and double-click it. Select HP Photosmart All-In-One Driver Software, and then...