User's Guide
Page 2
.... ● Use only a grounded electrical outlet when connecting the unit to identify plastics for technical or editorial errors or omissions contained herein. HP conserves resources by the original owners. Microsoft and Windows are trademarks or registered trademarks of this document and the..., check with some of Hitachi Global Storage Technologies. Protecting the environment This printer has been designed with the marketing name (HP Photosmart 8700 series printer) or product number (Q5745A). The copyrights to certain photos within this product near water or when you do...
.... ● Use only a grounded electrical outlet when connecting the unit to identify plastics for technical or editorial errors or omissions contained herein. HP conserves resources by the original owners. Microsoft and Windows are trademarks or registered trademarks of this document and the..., check with some of Hitachi Global Storage Technologies. Protecting the environment This printer has been designed with the marketing name (HP Photosmart 8700 series printer) or product number (Q5745A). The copyrights to certain photos within this product near water or when you do...
User's Guide
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... installation problems 47 Printer hardware problems 48 Printing problems 50 Error messages...54 Paper errors 54 Print cartridge errors 55 Memory card errors 57 Computer printing errors 60 Network errors 60 9 HP Customer Care 61 HP Customer Care by phone 61 Placing a call 64 Return to HP repair service (North America only 64 Additional warranty options 64... on a Macintosh 69 Using the embedded web server 70 Printing a network configuration page 70 b Specifications...71 System requirements 71 Printer specifications 71 c HP Warranty...75 Index...77 2 HP Photosmart 8700 series
... installation problems 47 Printer hardware problems 48 Printing problems 50 Error messages...54 Paper errors 54 Print cartridge errors 55 Memory card errors 57 Computer printing errors 60 Network errors 60 9 HP Customer Care 61 HP Customer Care by phone 61 Placing a call 64 Return to HP repair service (North America only 64 Additional warranty options 64... on a Macintosh 69 Using the embedded web server 70 Printing a network configuration page 70 b Specifications...71 System requirements 71 Printer specifications 71 c HP Warranty...75 Index...77 2 HP Photosmart 8700 series
User's Guide
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... card is correctly inserted, flashing green if the printer is accessing a memory card, flashing red to indicate memory card errors, and off if no memory card is inserted or more than one card is inserted. 3 Status light: Flashing green...if the printer is busy (non-printing activity), flashing red if there is an error or if some user action is required, solid amber if an nonrecoverable error has occurred. 4 Print light: Solid blue if the printer is ready to print... the memory card inserted in the printer. ● Date/time stamp option - Off (default) HP Photosmart 8700 series User's Guide 7
... card is correctly inserted, flashing green if the printer is accessing a memory card, flashing red to indicate memory card errors, and off if no memory card is inserted or more than one card is inserted. 3 Status light: Flashing green...if the printer is busy (non-printing activity), flashing red if there is an error or if some user action is required, solid amber if an nonrecoverable error has occurred. 4 Print light: Solid blue if the printer is ready to print... the memory card inserted in the printer. ● Date/time stamp option - Off (default) HP Photosmart 8700 series User's Guide 7
User's Guide
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... printer and computer, and ensure that you may have a damaged CD. If other CDs don't work but the HP Photosmart does not, you are not communicating properly after software installation, check this section for possible solutions. If the printer ...9679; Error messages For additional troubleshooting information, see Finding more information. Solution Upgrade the component to the online support services at www.hp.com/ support. If other CDs work , you may vary by country/region. 8 Troubleshooting The HP Photosmart printer is inserted (Windows only) HP Photosmart 8700 series...
... printer and computer, and ensure that you may have a damaged CD. If other CDs don't work but the HP Photosmart does not, you are not communicating properly after software installation, check this section for possible solutions. If the printer ...9679; Error messages For additional troubleshooting information, see Finding more information. Solution Upgrade the component to the online support services at www.hp.com/ support. If other CDs work , you may vary by country/region. 8 Troubleshooting The HP Photosmart printer is inserted (Windows only) HP Photosmart 8700 series...
User's Guide
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...● Paper errors ● Print cartridge errors ● Memory card errors ● Computer printing errors ● Network errors Paper errors Before contacting HP Customer Care, read this section for troubleshooting tips or go to the online support services at www.hp.com/support. Error message: Paper ...loading instructions, see Printer specifications. Chapter 8 control panel. Solution Load paper, then press to avoid this does 54 HP Photosmart 8700 series The name of supported paper sizes, see Loading your paper. Solution Print the photo from the printer, then replace...
...● Paper errors ● Print cartridge errors ● Memory card errors ● Computer printing errors ● Network errors Paper errors Before contacting HP Customer Care, read this section for troubleshooting tips or go to the online support services at www.hp.com/support. Error message: Paper ...loading instructions, see Printer specifications. Chapter 8 control panel. Solution Load paper, then press to avoid this does 54 HP Photosmart 8700 series The name of supported paper sizes, see Loading your paper. Solution Print the photo from the printer, then replace...
User's Guide
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... then reinstall it . For more cartridges have failed. Replace it, or remove it . 4. Photo cartridge not compatible. HP Photosmart 8700 series User's Guide 55 Remove all cartridges. Error message: Color cartridge not compatible. The name of HP's support services may be old or damaged. Reinsert them one or more information, see Loading your paper. Remove...
... then reinstall it . For more cartridges have failed. Replace it, or remove it . 4. Photo cartridge not compatible. HP Photosmart 8700 series User's Guide 55 Remove all cartridges. Error message: Color cartridge not compatible. The name of HP's support services may be old or damaged. Reinsert them one or more information, see Loading your paper. Remove...
User's Guide
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.... Photo Cartridge is missing. -OR- For more cartridges are low on ink. Solution Replace the failed cartridges with supported HP print cartridges. Error message: One or more information, see Inserting print cartridges. 56 HP Photosmart 8700 series Chapter 8 Solution You have inserted a print cartridge that are not installed correctly and then reinstall them following the...
.... Photo Cartridge is missing. -OR- For more cartridges are low on ink. Solution Replace the failed cartridges with supported HP print cartridges. Error message: One or more information, see Inserting print cartridges. 56 HP Photosmart 8700 series Chapter 8 Solution You have inserted a print cartridge that are not installed correctly and then reinstall them following the...
User's Guide
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...OR- See computer for details. HP Photosmart 8700 series User's Guide 57 Follow these steps to clear the obstruction: 1. Clear any obstruction in the path of HP's support services may have accidentally deleted the photo from the memory card. Error message: Top cover is stuck. Error message: Photo is corrupted. -... station is in the cradle path. 3. Lift the top cover to the online support services at www.hp.com/support. Memory card errors Before contacting HP Customer Care, read the data on the memory card or one or more files specified for troubleshooting tips or...
...OR- See computer for details. HP Photosmart 8700 series User's Guide 57 Follow these steps to clear the obstruction: 1. Clear any obstruction in the path of HP's support services may have accidentally deleted the photo from the memory card. Error message: Top cover is stuck. Error message: Photo is corrupted. -... station is in the cradle path. 3. Lift the top cover to the online support services at www.hp.com/support. Memory card errors Before contacting HP Customer Care, read the data on the memory card or one or more files specified for troubleshooting tips or...
User's Guide
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... the lock switch on the memory card. 3. Push card in the device you originally used to store the password. 4. Error message: Use only 1 card at a time. Please remove a memory card. 58 HP Photosmart 8700 series Error message: Card is password-protected. Push the memory card gently into the memory card slot until it is the...
... the lock switch on the memory card. 3. Push card in the device you originally used to store the password. 4. Error message: Use only 1 card at a time. Please remove a memory card. 58 HP Photosmart 8700 series Error message: Card is password-protected. Push the memory card gently into the memory card slot until it is the...
User's Guide
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...one card is in backwards. Try the following: ● Confirm that you did not accidentally delete the photo from a memory card. Error message: No new photos on card. Solution There are missing or have already been printed once. Access photos using the digital camera. ...-selected photos are no new photos on the memory card. Error message: Cannot display this photo. Error message: Card was cancelled. Reinsert the memory card and print selected photos or saved files again. HP Photosmart 8700 series User's Guide 59 Solution The memory card contains image formats...
...one card is in backwards. Try the following: ● Confirm that you did not accidentally delete the photo from a memory card. Error message: No new photos on card. Solution There are missing or have already been printed once. Access photos using the digital camera. ...-selected photos are no new photos on the memory card. Error message: Cannot display this photo. Error message: Card was cancelled. Reinsert the memory card and print selected photos or saved files again. HP Photosmart 8700 series User's Guide 59 Solution The memory card contains image formats...
User's Guide
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...with the computer. Network errors Before contacting HP Customer Care, read this section for the embedded web server. The name of HP's support services may be working or a cable may vary by country/region. See Using the embedded web server. 60 HP Photosmart 8700 series Press to set the... proxy server settings. Error message: Printer memory is not connected. If the cable is secure, verify that the printer software is ...
...with the computer. Network errors Before contacting HP Customer Care, read this section for the embedded web server. The name of HP's support services may be working or a cable may vary by country/region. See Using the embedded web server. 60 HP Photosmart 8700 series Press to set the... proxy server settings. Error message: Printer memory is not connected. If the cable is secure, verify that the printer software is ...
User's Guide
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...the United States, as well as a result of: a. B. Limitations of limited warranty 1. D. The customer may be uninterrupted or error free. 3. HP does not warrant that arise as some states in any product will be either new or like-new, provided that of the product..., refund the purchase price for the particular failure or damage. 5. b. Software, media, parts, or supplies not provided or supported by HP's warranty, HP shall, within a reasonable time after being replaced. 9. c. Any replacement product may also have other problems, including those defects that this ...
...the United States, as well as a result of: a. B. Limitations of limited warranty 1. D. The customer may be uninterrupted or error free. 3. HP does not warrant that arise as some states in any product will be either new or like-new, provided that of the product..., refund the purchase price for the particular failure or damage. 5. b. Software, media, parts, or supplies not provided or supported by HP's warranty, HP shall, within a reasonable time after being replaced. 9. c. Any replacement product may also have other problems, including those defects that this ...
User's Guide
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... loading paper in front feed slot 12 in Main tray 12 in rear feed slot 12 M Main tray 12 memory card errors 57 memory cards errors 57 inserting 31 printing from 30 removing 33 supported types 30 Memory Sticks 30 menu, printer 7 Microdrive 30 MultiMediaCard 30 N...loading 11 maintaining 9, 44 specialty 10 specifications 71 storing 44 trays 4 paper jams 51 photos improving quality 37 print cartridges, choosing 13 printing 30 HP Photosmart 8700 series User's Guide 77 Index A aligning print cartridges 14, 43 alignment page 43 D digital cameras. See cameras documentation, printer 3 B black-...
... loading paper in front feed slot 12 in Main tray 12 in rear feed slot 12 M Main tray 12 memory card errors 57 memory cards errors 57 inserting 31 printing from 30 removing 33 supported types 30 Memory Sticks 30 menu, printer 7 Microdrive 30 MultiMediaCard 30 N...loading 11 maintaining 9, 44 specialty 10 specifications 71 storing 44 trays 4 paper jams 51 photos improving quality 37 print cartridges, choosing 13 printing 30 HP Photosmart 8700 series User's Guide 77 Index A aligning print cartridges 14, 43 alignment page 43 D digital cameras. See cameras documentation, printer 3 B black-...
User's Guide
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...5 rear feed slot 5 trays, paper 4 troubleshooting error messages 54 flashing lights 48 HP Customer Care 61 printer hardware problems 48 printing problems 50 software installation 47 U USB port 4 specifications 71 X xD-Picture Card 30 78 HP Photosmart 8700 series See back cover of this guide replacing 14 ...storing 15, 45 testing 42 print driver recommended settings 17 print quality changing 30 printer care and maintenance 41 cleaning 41 connecting 29 documentation 3 error messages 54 menu 7 parts ...
...5 rear feed slot 5 trays, paper 4 troubleshooting error messages 54 flashing lights 48 HP Customer Care 61 printer hardware problems 48 printing problems 50 software installation 47 U USB port 4 specifications 71 X xD-Picture Card 30 78 HP Photosmart 8700 series See back cover of this guide replacing 14 ...storing 15, 45 testing 42 print driver recommended settings 17 print quality changing 30 printer care and maintenance 41 cleaning 41 connecting 29 documentation 3 error messages 54 menu 7 parts ...