User's Guide
Page 2
...Mac logo, and Macintosh are trademarks of recycled paper according to DIN 19309. The Regulatory Model Number for technical or editorial errors or omissions contained herein. Refer servicing to providing quality products in the box with , or arising out of the furnishing... outlet when connecting the unit to identify plastics for incidental or consequential damages in many countries, and partners with the marketing name (HP Photosmart 8700 series printer) or product number (Q5745A). For more information, go /msds. The information contained herein is grounded, check with a...
...Mac logo, and Macintosh are trademarks of recycled paper according to DIN 19309. The Regulatory Model Number for technical or editorial errors or omissions contained herein. Refer servicing to providing quality products in the box with , or arising out of the furnishing... outlet when connecting the unit to identify plastics for incidental or consequential damages in many countries, and partners with the marketing name (HP Photosmart 8700 series printer) or product number (Q5745A). For more information, go /msds. The information contained herein is grounded, check with a...
User's Guide
Page 6
... installation problems 47 Printer hardware problems 48 Printing problems 50 Error messages...54 Paper errors 54 Print cartridge errors 55 Memory card errors 57 Computer printing errors 60 Network errors 60 9 HP Customer Care 61 HP Customer Care by phone 61 Placing a call 64 Return to HP repair service (North America only 64 Additional warranty options 64... on a Macintosh 69 Using the embedded web server 70 Printing a network configuration page 70 b Specifications...71 System requirements 71 Printer specifications 71 c HP Warranty...75 Index...77 2 HP Photosmart 8700 series
... installation problems 47 Printer hardware problems 48 Printing problems 50 Error messages...54 Paper errors 54 Print cartridge errors 55 Memory card errors 57 Computer printing errors 60 Network errors 60 9 HP Customer Care 61 HP Customer Care by phone 61 Placing a call 64 Return to HP repair service (North America only 64 Additional warranty options 64... on a Macintosh 69 Using the embedded web server 70 Printing a network configuration page 70 b Specifications...71 System requirements 71 Printer specifications 71 c HP Warranty...75 Index...77 2 HP Photosmart 8700 series
User's Guide
Page 11
... light: Solid green if a memory card is correctly inserted, flashing green if the printer is accessing a memory card, flashing red to indicate memory card errors, and off if no memory card is inserted or more than one card is inserted. 3 Status light: Flashing green if the printer is busy (non...a triangle next to exit the current menu. Press to display the submenus or options. ● Press Cancel to it has submenus or options. Off (default) HP Photosmart 8700 series User's Guide 7 Printer menu Press Menu to print, pulsing blue if the printer is busy printing. Date/time - Date only -
... light: Solid green if a memory card is correctly inserted, flashing green if the printer is accessing a memory card, flashing red to indicate memory card errors, and off if no memory card is inserted or more than one card is inserted. 3 Status light: Flashing green if the printer is busy (non...a triangle next to exit the current menu. Press to display the submenus or options. ● Press Cancel to it has submenus or options. Off (default) HP Photosmart 8700 series User's Guide 7 Printer menu Press Menu to print, pulsing blue if the printer is busy printing. Date/time - Date only -
User's Guide
Page 51
... new CD from a computer troubleshooting: The onscreen HP Photosmart Printer Help. It contains information about the following topics: ● Printer software installation problems ● Printer hardware problems ● Printing problems ● Error messages For additional troubleshooting information, see Finding more...without a computer. If other CDs work , you may have a damaged CD. 8 Troubleshooting The HP Photosmart printer is inserted (Windows only) HP Photosmart 8700 series User's Guide 47 The installation software does not start automatically when the CD is designed to be...
... new CD from a computer troubleshooting: The onscreen HP Photosmart Printer Help. It contains information about the following topics: ● Printer software installation problems ● Printer hardware problems ● Printing problems ● Error messages For additional troubleshooting information, see Finding more...without a computer. If other CDs work , you may have a damaged CD. 8 Troubleshooting The HP Photosmart printer is inserted (Windows only) HP Photosmart 8700 series User's Guide 47 The installation software does not start automatically when the CD is designed to be...
User's Guide
Page 58
... paper tray. If this distortion. Clear jam then press . Error message: Out of direct sunlight, then press and try printing again. Error messages Note Before contacting HP Customer Care, read this section for troubleshooting tips or go to avoid this does 54 HP Photosmart 8700 series Error messages that may vary by country/region. Chapter 8 control panel...
... paper tray. If this distortion. Clear jam then press . Error message: Out of direct sunlight, then press and try printing again. Error messages Note Before contacting HP Customer Care, read this section for troubleshooting tips or go to avoid this does 54 HP Photosmart 8700 series Error messages that may vary by country/region. Chapter 8 control panel...
User's Guide
Page 59
...the damaged cartridge. You can also print in the paper tray does not match the photo size selected to print. HP Photosmart 8700 series User's Guide 55 Error message: Paper size mismatch Cause The size of the print cartridges in its appropriate print cartridge cradle. 3. Solution Remove... print cartridge, then repeat steps 2-3 with the untested print cartridges. Print cartridge errors Before contacting HP Customer Care, read this section for troubleshooting tips or go to www.hp.com/support or contact HP Customer Care. If this does not work , replace the cartridge. Reinsert one of...
...the damaged cartridge. You can also print in the paper tray does not match the photo size selected to print. HP Photosmart 8700 series User's Guide 55 Error message: Paper size mismatch Cause The size of the print cartridges in its appropriate print cartridge cradle. 3. Solution Remove... print cartridge, then repeat steps 2-3 with the untested print cartridges. Print cartridge errors Before contacting HP Customer Care, read this section for troubleshooting tips or go to www.hp.com/support or contact HP Customer Care. If this does not work , replace the cartridge. Reinsert one of...
User's Guide
Page 60
...more information, see Inserting print cartridges. Solution Replace the failed cartridges with supported HP print cartridges. Error message: One or more cartridges are not HP print cartridges. Error message: Color Cartridge is missing. For more cartridges have failed. Photo Cartridge ...correctly. Replace the non HP cartridges with new HP print cartridges. Solution Replace the specified cartridge. For more information, see Inserting print cartridges. Error message: One or more information, see Inserting print cartridges. 56 HP Photosmart 8700 series Solution Install the ...
...more information, see Inserting print cartridges. Solution Replace the failed cartridges with supported HP print cartridges. Error message: One or more cartridges are not HP print cartridges. Error message: Color Cartridge is missing. For more cartridges have failed. Photo Cartridge ...correctly. Replace the non HP cartridges with new HP print cartridges. Solution Replace the specified cartridge. For more information, see Inserting print cartridges. Error message: One or more information, see Inserting print cartridges. 56 HP Photosmart 8700 series Solution Install the ...
User's Guide
Page 61
... next available sheet of the cartridge service station. 3. Press . -OR- HP Photosmart 8700 series User's Guide 57 If a photo is in the cradle path. 3. See computer for the job are missing. Error message: Print cartridge cradle is missing. -OR- Solution There is stuck. Error message: Cartridge service station is an obstruction blocking the path of...
... next available sheet of the cartridge service station. 3. Press . -OR- HP Photosmart 8700 series User's Guide 57 If a photo is in the cradle path. 3. See computer for the job are missing. Error message: Print cartridge cradle is missing. -OR- Solution There is stuck. Error message: Cartridge service station is an obstruction blocking the path of...
User's Guide
Page 62
...the memory card using the digital camera rather than 10 photos specified for a print job may be corrupt, missing, or are an unsupported file type. Error message: Use only 1 card at a time. For more information, see Printer specifications. Solution The printer cannot read it is the printer or the...computer and print from the computer. ● Print a photo index page and reselect photos. Can not access card. Please remove a memory card. 58 HP Photosmart 8700 series Before you originally used to determine if it . Can not access card. Push card in the device you contact...
...the memory card using the digital camera rather than 10 photos specified for a print job may be corrupt, missing, or are an unsupported file type. Error message: Use only 1 card at a time. For more information, see Printer specifications. Solution The printer cannot read it is the printer or the...computer and print from the computer. ● Print a photo index page and reselect photos. Can not access card. Please remove a memory card. 58 HP Photosmart 8700 series Before you originally used to determine if it . Can not access card. Push card in the device you contact...
User's Guide
Page 63
...unable to read a DPOF file due to corrupted data or an error on the memory card, or the photos have been deleted. Solution The printer is connected. Solution There are not on card. HP Photosmart 8700 series User's Guide 59 Solution The printer has two or more ... memory card from the memory card. ● Reselect the photos again using the computer. For more information, see Printing photos from a computer. Error message: Cannot display this photo. To avoid damage to see Removing a memory card. For more information, see the index numbers associated with each...
...unable to read a DPOF file due to corrupted data or an error on the memory card, or the photos have been deleted. Solution The printer is connected. Solution There are not on card. HP Photosmart 8700 series User's Guide 59 Solution The printer has two or more ... memory card from the memory card. ● Reselect the photos again using the computer. For more information, see Printing photos from a computer. Error message: Cannot display this photo. To avoid damage to see Removing a memory card. For more information, see the index numbers associated with each...
User's Guide
Page 64
... properly connected to computer. No response from the computer. Communication error. Make sure the Ethernet cable is full. Network errors Before contacting HP Customer Care, read this section for the embedded web server. The name of HP's support services may be loose. Job was not received. See Using the embedded web server. 60 HP Photosmart 8700 series
... properly connected to computer. No response from the computer. Communication error. Make sure the Ethernet cable is full. Network errors Before contacting HP Customer Care, read this section for the embedded web server. The name of HP's support services may be loose. Job was not received. See Using the embedded web server. 60 HP Photosmart 8700 series
User's Guide
Page 79
... stated. Under such local law, certain disclaimers and limitations of this Warranty Statement from defects in this Warranty Statement may be uninterrupted or error free. 3. Extent of liability 1. For software products, HP's limited warranty applies only to a failure to the customer. b. Limitations of warranty TO THE EXTENT ALLOWED BY LOCAL LAW, NEITHER...
... stated. Under such local law, certain disclaimers and limitations of this Warranty Statement from defects in this Warranty Statement may be uninterrupted or error free. 3. Extent of liability 1. For software products, HP's limited warranty applies only to a failure to the customer. b. Limitations of warranty TO THE EXTENT ALLOWED BY LOCAL LAW, NEITHER...
User's Guide
Page 81
... 11 maintaining 9, 44 specialty 10 specifications 71 storing 44 trays 4 paper jams 51 photos improving quality 37 print cartridges, choosing 13 printing 30 HP Photosmart 8700 series User's Guide 77 Index A aligning print cartridges 14, 43 alignment page 43 D digital cameras. See troubleshooting help . See print cartridges ink... loading paper in front feed slot 12 in Main tray 12 in rear feed slot 12 M Main tray 12 memory card errors 57 memory cards errors 57 inserting 31 printing from 30 removing 33 supported types 30 Memory Sticks 30 menu, printer 7 Microdrive 30 MultiMediaCard 30 N ...
... 11 maintaining 9, 44 specialty 10 specifications 71 storing 44 trays 4 paper jams 51 photos improving quality 37 print cartridges, choosing 13 printing 30 HP Photosmart 8700 series User's Guide 77 Index A aligning print cartridges 14, 43 alignment page 43 D digital cameras. See troubleshooting help . See print cartridges ink... loading paper in front feed slot 12 in Main tray 12 in rear feed slot 12 M Main tray 12 memory card errors 57 memory cards errors 57 inserting 31 printing from 30 removing 33 supported types 30 Memory Sticks 30 menu, printer 7 Microdrive 30 MultiMediaCard 30 N ...
User's Guide
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...5 rear feed slot 5 trays, paper 4 troubleshooting error messages 54 flashing lights 48 HP Customer Care 61 printer hardware problems 48 printing problems 50 software installation 47 U USB port 4 specifications 71 X xD-Picture Card 30 78 HP Photosmart 8700 series See back cover of this guide replacing 14 ...storing 15, 45 testing 42 print driver recommended settings 17 print quality changing 30 printer care and maintenance 41 cleaning 41 connecting 29 documentation 3 error messages 54 menu 7 parts ...
...5 rear feed slot 5 trays, paper 4 troubleshooting error messages 54 flashing lights 48 HP Customer Care 61 printer hardware problems 48 printing problems 50 software installation 47 U USB port 4 specifications 71 X xD-Picture Card 30 78 HP Photosmart 8700 series See back cover of this guide replacing 14 ...storing 15, 45 testing 42 print driver recommended settings 17 print quality changing 30 printer care and maintenance 41 cleaning 41 connecting 29 documentation 3 error messages 54 menu 7 parts ...